I was impressed with this community. The people are very nice. The rehab facility is excellent. My mom was in rehab, and the facility is very clean. I would most definitely recommend this facility.
Crystal Creek At Preston Hollow
Offers Assisted Living, Nursing Homes, and Memory Care
6 Reviews
11409 N Central Expressway, Dallas, TX 75243
Call
(800) 385-2527
Reviews of Crystal Creek At Preston Hollow
Assisted Living Reviews for Crystal Creek At Preston Hollow
October 31, 2014
I visited this facility
February 26, 2014
I visited this facility
It is the fanciest one I’ve been to and toured, ever. It has a lot of ammenities to encourage family visitors. A lot of the common areas are so inviting plus leather sofas and beautiful fresh flower arrangements. It’s a 90% Jewish community there. It is just real nice.
There’s a lot of stuff you can do. I think they even take you to the Jewish activity center for meals and parties and in the summer, you can go swimming no matter how old you are. It has a lot of ammenities. I’m sure my niece will come see me. They have game room, mahjong, backgammon and you can check out movies and watch them in a common room like a home theater and they have trips. They have a little van there that they can take people to the malls. They have a cab even where you can pay and go for four hours.
The rooms are not standard at all. They’re extra large and they all have large windows and they’re already decorated. This place is set up like a hotel. They have plush décor and the rooms are already made up.
What was nice about it is that it’s menu style and that is uncommon. Usually they draw at you what they’re cooking that day and that’s what you get but they have a menu and you can actually even order off hours from the café or a room service. You don’t have to take what the daily fare was and that is very, very nice.
August 02, 2013
I visited this facility
i recently moved my mother there and she loves it, the food is great the staff are too. the place where she useto be in would be hot she no longer needs a fan in her room because the temperture is kept at a comfortable level. this place is great i would reccomend it to anyone.
June 25, 2013
I visited this facility
The food was fair. They didn't have many activities for her there. I think they need more activities for Medicare people and better care.
June 07, 2013
I visited this facility
My sister is here for rehabilitation. She has her own room with tables, chairs and everything. She was very sick when she went in but they really worked with her and they had a doctor looking in on her.
Nursing Home Reviews for Crystal Creek At Preston Hollow
June 05, 2019
I am a friend or relative of a current/past resident
My mother was also on the second floor, which is quite good in so many ways. This floor, however is terrible - except for the physical therapy. All of the physical therapists are great, the complete opposite of the aides and "nurses" ( I wonder if they really are nurses - they were so uncaring, it is hard to believe they were really nurses) . 2 nurses in particular were consistently nasty to me when I wanted information about my mother and even when I didn't ask about her, but asked if I could get a box of tissues. and the like. They even lied to me when I asked about my mother's bowel movements. They said that they were just fine, when in fact, she had a major impaction. Other questions were ignored - quite rudely. They are lazy and uncaring. There was one nurse (a male nurse), however, who was a good and caring person. All of the aides were nasty and uncaring, as well. I complained to the owner, who gave me more access to the woman who runs this floor, but she didn't help at all.
Costs for Crystal Creek At Preston Hollow
Services and Amenities of Crystal Creek At Preston Hollow
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $3180/month
- Memory Care Starting At: $5955/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 675893
- Ownership Type: For Profit Individual
- Date Certified: 06/01/2019
General
- Resident Capacity: 39
- Pets: Small Pets Allowed
Licenses
- State Licenses: 145018
About Crystal Creek At Preston Hollow
Crystal Creek at Preston Hollow is ideally situated in a tranquil setting in the heart of North Dallas. Inside, you’ll find a welcoming, caring staff and unmatched amenities and services. A cozy fireplace and study, living room, elegant dining room and furnished outdoor patio and garden area are just a few of the amenities residents, their guests and families enjoy.
Come see for yourself why Crystal Creek is such a great environment to call home. We’d love to show you how better care, a great environment, and compassionate staff leads to better living.
Crystal Creek at Preston Hollow offers all levels of assistance and care for our residents. With 41 spacious Assisted Living Apartments along with multiple floors of private rooms and suites designed to meet the needs of our short-term transitional and rehabilitation patients, we are able to manage transitions to higher needs without the need to change settings. Our licensed staff and trained caregivers offer a full continuum of care with three levels of support. With every level of care, Crystal Creek at Preston Hollow will provide for you in a therapeutic and caring environment.
What Makes Us Special
Our promise to our residents and their families is to treat your loved one as though they are an extension of our own families, providing kind, compassionate care regardless of what care level is needed. Our community is a “caregiving center” staffed by professionals committed to knowing our residents and their families–providing a home environment that’s the right choice based on lifestyle, healthcare and financial needs.
Map of Crystal Creek At Preston Hollow
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