Provider Response
Hi Lisa, thank you so much for taking the time to share your thoughts with us! We are honored to hear your praises about Crystal Creek at Preston Hollow! We will be sure to share your feedback with our team. Have a great day!
Offers Assisted Living, Nursing Homes, and Memory Care
September 09, 2021
Provider Response
Hi Lisa, thank you so much for taking the time to share your thoughts with us! We are honored to hear your praises about Crystal Creek at Preston Hollow! We will be sure to share your feedback with our team. Have a great day!
May 18, 2021
Provider Response
Nancy, thank you so much for taking the time to share this feedback about our Dallas community! We will share this with our Assisted Living team!
April 02, 2020
Provider Response
WBR, thank you for taking the time to write a review of Crystal Creek at Preston Hollow. We strive to provide the best of care to every patient, resident, or family member whom we serve. If there's anything we can do to assist you, please feel free to contact us at your earliest convenience.
October 31, 2014
February 26, 2014
August 02, 2013
June 25, 2013
June 07, 2013
August 24, 2021
Provider Response
Thank you for taking the time to leave a review for Crystal Creek at Preston Hollow. Please give us a call directly and ask to speak with a member of our leadership team directly.
June 05, 2019
Provider Response
Hindy, thank you for taking the time to leave a review. At Crystal Creek, we strive to provide every resident with high-quality care. We will share your comments with our team.
June 23, 2021
What ongoing training does the staff receive in dementia care?
All staff that serve our memory care residents are required to complete ongoing training and continuing education.
Describe the overall population of assisted living residents at Crystal Creek At Preston Hollow. What is their average age? What are their favorite things to do?
Our guests at Crystal Creek at Preston Hollow enjoy musical performances, Happy Hour, bingo, lunch outings, yoga, scrabble, jewelry classes and many daily activities.
What programs or activities does Crystal Creek At Preston Hollow offer to enrich residents' well-being?
Crystal Creek at Preston Hollow offers a large array of fun and entertaining activities including daily exercise classes, outings, motivational speakers, live music, and so much more!
What places are near Crystal Creek At Preston Hollow or within walking distance for assisted living residents to enjoy?
Crystal Creek at Preston Hollow is conveniently located in beautiful Preston Hollow and with chauffeured transportation you can enjoy North Park Mall, a huge array of fantastic restaurants, movie theaters, The Jewish Community Center, and so much more!!!!
What transportation services does Crystal Creek At Preston Hollow offer to assisted living residents?
Our flat rate all-inclusive pricing includes chauffeured transportation within 15 miles of the community!
What makes the chef or dining program at Crystal Creek At Preston Hollow exceptional? What kind of menu can assisted living residents expect?
Crystal Creek at Preston Hollow has earned a FANTASTIC reputation in the community for the outstanding menu's offered. All meals are HANDMADE from SCRATCH and are absolutely delicious!
What safety features or security measures does Crystal Creek At Preston Hollow offer to assisted living residents?
Crystal Creek at Preston Hollow offers a secured community with concierge check in service.
How does Crystal Creek At Preston Hollow keep residents' families informed about their loved ones?
Every resident at Crystal Creek at Preston Hollow will be given a very detailed, individualized care plan that is specific to each residents personal needs which will be shared with our families. We understand that communication is the most important to serve our residents best!
What is the care staff-to-resident ratio at Crystal Creek At Preston Hollow during daytime and nighttime hours?
Crystal Creek at Preston Hollow is very proud to serve our residents with low resident to caregiver ratios including night hours as well.
If Crystal Creek At Preston Hollow accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Crystal Creek at Preston Hollow is a pet friendly community and our furry friends can enjoy the beautiful patios and lush courtyard!
What ongoing senior care training does the staff receive?
All staff is required ongoing training and continuing education annually.
What safety features or security measures does Crystal Creek At Preston Hollow provide to protect residents who wander?
Crystal Creek at Preston Hollow offers a fantastic secured memory care.
What programs or activities does Crystal Creek At Preston Hollow offer to keep residents engaged? How does the staff engage residents' long-term memories?
The activity program at Crystal Creek at Preston Hollow's memory care is truly person centered and individualized to each residents special interests and hobbies to encourage a positive and stimulating environment.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Director of Memory Care will assess each resident prior to admission to help put together the perfect care plan and to incorporate any/all memory care services needed. Ongoing assessments are completed every 30 days and shared with family members.
What techniques does Crystal Creek At Preston Hollow use to support memory care residents during mealtimes?
Crystal Creek at Preston Hollow gives full assistance in our memory care and that is included in dining services.
Describe the neighborhood around Crystal Creek At Preston Hollow. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Crystal Creek is located in beautiful Preston Hollow in Dallas. Conveniently located near all major retailers, restaurants, and everything in-between!
Is Crystal Creek At Preston Hollow affiliated with a hospital if more care is needed?
Crystal Creek at Preston Hollow is conveniently located near Presbyterian Dallas Hospital, Medical City Dallas Hospital, and UT Southwestern Hospital with physicians from each hospital to serve our residents onsite.
Crystal Creek at Preston Hollow is ideally situated in a tranquil setting in the heart of North Dallas. Inside, you’ll find a welcoming, caring staff and unmatched amenities and services. A cozy fireplace and study, living room, elegant dining room and furnished outdoor patio and garden area are just a few of the amenities residents, their guests and families enjoy.
Come see for yourself why Crystal Creek is such a great environment to call home. We’d love to show you how better care, a great environment, and compassionate staff leads to better living.
Crystal Creek at Preston Hollow offers all levels of assistance and care for our residents. With 41 spacious Assisted Living Apartments along with multiple floors of private rooms and suites designed to meet the needs of our short-term transitional and rehabilitation patients, we are able to manage transitions to higher needs without the need to change settings. Our licensed staff and trained caregivers offer a full continuum of care with three levels of support. With every level of care, Crystal Creek at Preston Hollow will provide for you in a therapeutic and caring environment.
Our promise to our residents and their families is to treat your loved one as though they are an extension of our own families, providing kind, compassionate care regardless of what care level is needed. Our community is a “caregiving center” staffed by professionals committed to knowing our residents and their families–providing a home environment that’s the right choice based on lifestyle, healthcare and financial needs.
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