Interlochen Health and Rehab Center

My mother in law arrived there today at 1pm just called me crying at 4am that they hadn’t given her pain medicine in OVER 12 HOURS!!! She broke her leg and is there for rehab... so I called and I’m told they can’t do anything without doctors orders she has been on Dilaudid for about 15 years at least because of all her back surgeries and now she broke her leg which they just put screws in and they won’t give her any medicine!!! It is horrible when your loved one just wants you to come pick her up.... SHE HAS BEEN THERE OVER 12 HOURS!!! That’s plenty of time for the doctor to have came in and this is her second stay there.... it should all be on her chart anyway!! IT IS THE SAME MEDICINE SHE ALWAYS TAKES!!! DO NOT TAKE ANYONE HERE!!!

Excellent, wonderful, amazing! Gene Compton and his staff are truly amazing. My father is a resident at Interlochen and his care is wonderful. The staff are my extended family. He receive the activities and exercise he needs.

This facility need to be shut down. I had a relative here for wound care and each time we would come visit the machine was either broken, not changed or clean. The mat would not be changed or have a clean sheet unless you tell or ask why. They simply stated that there were not enough face towels to issue to the patients. Rude employees with very nasty attitudes.

I picked this place for my mother to rehab with some Physical & Occupational Therapy after a 7 day stay @ MCA Hospital. She was treated for a foot infection. Her first 2 nights she slept on a hard bed with no side rails, so for her safety the bed was lowered a couple inches off the floor & rubber mats were placed on the sides of the bed. Night 3 they had her on the Medical air mattress bed that should have been there upon her arrival. Day 4 & 5 she was sleepy, weak & couldn't keep food or liquids down. Morning of the 6th day , I was there for her Breakfast & Medications. Long story short , They were only giving her 3 of the 14 prescriptions that is on the MCA DISCHARGE MEDICATIONS LIST. Tina corrected moms medications @ that point. Morning Day 7 , I talked to Robert & he assured me that every things going to be alright. That evening while I was there with her. 911 had to be called. mom spent a few days in Arlington Memorial Hospital's ICU but couldn't overcome it. I'M SORRY MOM+++++++++++++++++++++++++++++++

i just placed my mother in law last weekend. the staff was great they seemed to care for all the residents as if they are their own family. there was no nursing home smell. the administrative staff are very friendly and professional. I will post again in around a month or so . but first impression is its a older facility but well taken care of and run well.

My sister is in here and on a wound vac which seems to be beyond them to keep running and is getting very irritating and on top of that they just don't care one way or another. One of the nurses who usually works in memory care made a comment that she hated the wound vac and that it really wasn't needed and walked out of the room....when it went off on Saturday night 3 came in and just looked at it....when I left at 1:30 of Sunday this same nurse reassured me that the wound care nurse was coming in at 2 and would have it on. My sister called this morning Monday and it was still not on I guess they really don't care one way or another as it is not there loved one in danger of loosing her foot.....It is really frustrating....train you nurses on the wound vac, this is the 2nd time this has happened...frustrating....I guess its true Texas has the worse nursing home care

The staff is friendly and competent. The facility is clean to the point of not having that "nursing home smell". Any and all problems are handled quickly and efficiently. Surprisingly, the food is excellent!

My grandmother is in this place and it is terrible. They don't change patients fist of all. My grandmother sat in her own waste for a hour and a half when I was there and that was with my going to the nursing station numerous times. When someone finally came in she had attitude and was being rough and hurting my grandmother. That is only the first of many problems. I would not suggest the facility to any one.