Provider Response
Hi! We regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.
Offers Assisted Living and Memory Care
February 01, 2022
Provider Response
Hi! We regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us to discuss this further.
July 11, 2021
Provider Response
Joanna, thank you for sharing these kind words! We are very grateful that your father decided to make The Retreat at Lady's Island his new home!
December 23, 2020
Provider Response
We apologize for your negative experience. Phoenix Senior Living prides itself on providing resident care and service with integrity. If you would please send us your contact information, we will have a member of our regional leadership team contact you to discuss your feedback. We take our reputation very seriously and apologize for your experience.
November 10, 2020
Provider Response
Thank you very much for taking the time to leave us feed back on our service here at the Retreat. I have recently taken the role of food service director / Chef at this beautiful building on the water. I would like to say that as the leader of the dietary department I strive to bring the best quality and service possible to the residents in the dinning room. We have a great team in our kitchen and moving forward we are making a lot of positive changes to the service that we provide. I value the input of every resident and staff member and hope to make this the best kitchen in Beaufort. Thank you again. Chef Will
March 22, 2019
April 09, 2022
Provider Response
We do indeed consider our residents and their loved ones as family. And though it is labeled a job, it is a labor of love for our team. Thank you so much for the kind sentiments. I have disseminated the message throughout and it prompted many a wide smile. -Tyler, Executive Director
August 15, 2020
Provider Response
We are sorry you have had a negative experience. We pride ourselves on maintaining solid communication with our residents and families. In addition, we take resident care and service very seriously. Please email your contact information to us so we can connect with you to discuss your concerns in detail.
From the very first moment you arrive at our gorgeous Sea Island property on the banks of the Beaufort River, it’s clear that The Retreat at Lady's Island takes a unique approach to senior living in Beaufort, SC. Private and semi-private assisted living suites and studios offer sophisticated comfort, with sweeping views of the Beaufort Marina and Woods Memorial Bridge from a cozy community lounge on every floor.
The caring and compassionate staff at The Retreat at Lady's Island apply a whole-person philosophy to senior care at our community near Red Oak. We look to the National Wellness Institute’s "Six Dimensions of Wellness" to serve as guideposts that ensure each individual is seen in the full light of their abilities, preferences, and potential. Well-rounded good health strives toward a purposeful life of emotional, physical, cognitive, spiritual, and social wellbeing.
Assisted living at The Retreat at Lady's Island means getting the daily help needed to take advantage of whatever the day has to offer. A bit of support with everyday tasks can help relieve stress, as well as free up time to engage in those activities that promote health and bring joy.
With the housekeeping, laundry, and maintenance taken care of, residents have the space to indulge in favorite pastimes and explore new horizons.
Our caregivers show up for our memory care residents with patience, compassion, and respect in all circumstances – so that each person can live the day with dignity and purpose.
We help residents with Alzheimer’s or related dementia to navigate their world with confidence, make connections, and find pleasure and fulfillment in their surroundings.
Historic downtown Beaufort sits just minutes across the water, with shopping on Bay Street, delicious dining, and attractions at USCB Center for the Arts.
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