The Retreat at Lady's Island

Offers Assisted Living and Memory Care

4 Reviews

$$$

9 Sunset Blvd

Beaufort

29907

The Retreat at Lady's Island

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2.5 4

IER 2020-12-23 Our 92 year old mother has experienced first hand neglect due to untrained personnel at the The Retreat located at Lady’s Island. Their staff members were unfamiliar with her medical needs or personalized care plan, and their sub-standard care resulted in an adverse effect to her physical and mental health at this nursing facility. I would give this facility a rating of 1 or less. If you care about your loved one, do not take them to the Retreat to live. If they live at the Retreat, I would move them out. A lot of residents, as well as staff and administrators have left this facility....for a reason. I am a friend or relative of a current/past resident

5 1 1

L.H. 2020-11-10 The Retreat at Lady's Island is a very nice place, the building and all is nice. It's along a river, so the outside has a beautiful view and you see boats coming by occasionally. The people here are nice. The biggest complaint that the people here have is the food, and we're hoping that it will improve, but it hasn't happened yet. I have a two-bedroom and it's very nice. I have a little kitchenette with a small refrigerator and a microwave, the bedroom is separate with a private bathroom. There's a washing machine out in the hall, but right now it's broken, though there's another one further down the hall. The facilities are pretty nice. I would suggest that people come in and view it, which would help more than anything. Other than the food, there's nothing I can complain about. It has a much prettier view than most other places. I have a room in a corner and I look over the river and you can see across the river and the downtown view. It's quite a pleasant place. The staff is very nice, we just learned yesterday from the governor that we can have visitors in now, which is a nice statewide thing. When I got here there were quite a lot of things to do, but when the sickness went around they cut back on most everything. There was singing and music to games, a chapel where we have a service, and on Mondays we had bus rides. I am/was a resident of this facility

5 4 1

JG 2019-03-22 The Retreat at Lady's Island was just one building, it's newer than the other places, and it was nice. The rooms were on the smaller side, but they had more amenities. They had several different floor plans and some of the rooms had a beautiful view, which looked out over the water. It was in a very nice location. It was a little tough to get to, but when you get there, you could see the bay. They had different clubs, card games, bingo night, arts and crafts, and they would take people to town to the grocery stores or Wal-Mart. They would help you out if you needed to go somewhere. I visited this facility

5 4 1

continuous worry 2020-08-15 Rooms are okay, no activities, docile in bed residents seemed to be the goal, over-medication was common in memory care resulting in falls and injuries. Staff not knowledgeable, trained or educated in dementia. Medications were lost and over-charging took place. Medication administration done by uneducated individuals. Do not recommend this facility. Unsafe. I am a friend or relative of a current/past resident

5 1 1

9 Sunset Blvd, Beaufort, SC 29907

Call (800) 385-2527

The Retreat at Lady's Island (800) 385-2527

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Reviews of The Retreat at Lady's Island

4 Reviews Write a review

Food

(3 Reviews)

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(4 Reviews)

Facility

(4 Reviews)

Activities

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Assisted Living Reviews for The Retreat at Lady's Island

December 23, 2020

By IER

I am a friend or relative of a current/past resident

Our 92 year old mother has experienced first hand neglect due to untrained personnel at the The Retreat located at Lady’s Island. Their staff members were unfamiliar with her medical needs or personalized care plan, and their sub-standard care resulted in an adverse effect to her physical and mental health at this nursing facility. I would give this facility a rating of 1 or less. If you care about your loved one, do not take them to the Retreat to live. If they live at the Retreat, I would move them out. A lot of residents, as well as staff and administrators have left this facility....for a reason.

Provider Response

We apologize for your negative experience. Phoenix Senior Living prides itself on providing resident care and service with integrity. If you would please send us your contact information, we will have a member of our regional leadership team contact you to discuss your feedback. We take our reputation very seriously and apologize for your experience.

November 10, 2020

By L.H.

I am/was a resident of this facility

The Retreat at Lady's Island is a very nice place, the building and all is nice. It's along a river, so the outside has a beautiful view and you see boats coming by occasionally. The people here are nice. The biggest complaint that the people here have is the food, and we're hoping that it will improve, but it hasn't happened yet. I have a two-bedroom and it's very nice. I have a little kitchenette with a small refrigerator and a microwave, the bedroom is separate with a private bathroom. There's a washing machine out in the hall, but right now it's broken, though there's another one further down the hall. The facilities are pretty nice. I would suggest that people come in and view it, which would help more than anything. Other than the food, there's nothing I can complain about. It has a much prettier view than most other places. I have a room in a corner and I look over the river and you can see across the river and the downtown view. It's quite a pleasant place. The staff is very nice, we just learned yesterday from the governor that we can have visitors in now, which is a nice statewide thing. When I got here there were quite a lot of things to do, but when the sickness went around they cut back on most everything. There was singing and music to games, a chapel where we have a service, and on Mondays we had bus rides.

Provider Response

Thank you very much for taking the time to leave us feed back on our service here at the Retreat. I have recently taken the role of food service director / Chef at this beautiful building on the water. I would like to say that as the leader of the dietary department I strive to bring the best quality and service possible to the residents in the dinning room. We have a great team in our kitchen and moving forward we are making a lot of positive changes to the service that we provide. I value the input of every resident and staff member and hope to make this the best kitchen in Beaufort. Thank you again. Chef Will

March 22, 2019

By JG

I visited this facility

The Retreat at Lady's Island was just one building, it's newer than the other places, and it was nice. The rooms were on the smaller side, but they had more amenities. They had several different floor plans and some of the rooms had a beautiful view, which looked out over the water. It was in a very nice location. It was a little tough to get to, but when you get there, you could see the bay. They had different clubs, card games, bingo night, arts and crafts, and they would take people to town to the grocery stores or Wal-Mart. They would help you out if you needed to go somewhere.

Memory Care Reviews for The Retreat at Lady's Island

August 15, 2020

By continuous worry

I am a friend or relative of a current/past resident

Rooms are okay, no activities, docile in bed residents seemed to be the goal, over-medication was common in memory care resulting in falls and injuries. Staff not knowledgeable, trained or educated in dementia. Medications were lost and over-charging took place. Medication administration done by uneducated individuals. Do not recommend this facility. Unsafe.

Provider Response

We are sorry you have had a negative experience. We pride ourselves on maintaining solid communication with our residents and families. In addition, we take resident care and service very seriously. Please email your contact information to us so we can connect with you to discuss your concerns in detail.

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Costs for The Retreat at Lady's Island

Cost of Assisted Living

Starting Price

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Cost of Memory Care

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Services and Amenities of The Retreat at Lady's Island

Costs

All Inclusive Rent
Entry Fee
Assisted Living Starting At: $4000/month
Memory Care Starting At: $4800/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Studio Apartments

Features

Beauty Barber Shop

Cleaning services

Laundry For Linens
Housekeeping

Health services

Medication Management
Physical Therapy
Nurse On Staff: Yes

Languages

English

General

Resident Capacity: 83
Pets: Small Pets Allowed

Range of services

Physical Therapy

Licenses

State Licenses: Lic CRC-1898

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About The Retreat at Lady's Island

From the very first moment you arrive at our gorgeous Sea Island property on the banks of the Beaufort River, it’s clear that The Retreat at Lady's Island takes a unique approach to senior living in Beaufort, SC. Private and semi-private assisted living suites and studios offer sophisticated comfort, with sweeping views of the Beaufort Marina and Woods Memorial Bridge from a cozy community lounge on every floor.

The caring and compassionate staff at The Retreat at Lady's Island apply a whole-person philosophy to senior care at our community near Red Oak. We look to the National Wellness Institute’s "Six Dimensions of Wellness" to serve as guideposts that ensure each individual is seen in the full light of their abilities, preferences, and potential. Well-rounded good health strives toward a purposeful life of emotional, physical, cognitive, spiritual, and social wellbeing.

Assisted living at The Retreat at Lady's Island means getting the daily help needed to take advantage of whatever the day has to offer. A bit of support with everyday tasks can help relieve stress, as well as free up time to engage in those activities that promote health and bring joy.

With the housekeeping, laundry, and maintenance taken care of, residents have the space to indulge in favorite pastimes and explore new horizons.

Advantages include:

Daily living needs and personal care
Dietary selection
Medical needs
Engaging programs and activities
Elegant room decór and ambiance

Our caregivers show up for our memory care residents with patience, compassion, and respect in all circumstances – so that each person can live the day with dignity and purpose.

We help residents with Alzheimer’s or related dementia to navigate their world with confidence, make connections, and find pleasure and fulfillment in their surroundings.

What Makes Us Special

Historic downtown Beaufort sits just minutes across the water, with shopping on Bay Street, delicious dining, and attractions at USCB Center for the Arts.

The Retreat at Lady's Island

Reviews of The Retreat at Lady's Island

Assisted Living Reviews for The Retreat at Lady's Island

I am a friend or relative of a current/past resident

I am/was a resident of this facility

I visited this facility

Memory Care Reviews for The Retreat at Lady's Island

I am a friend or relative of a current/past resident

Costs for The Retreat at Lady's Island

Photos of The Retreat at Lady's Island

Services and Amenities of The Retreat at Lady's Island

Costs

Room and housing options

Features

Cleaning services

Health services

Languages

General

Range of services

Licenses

About The Retreat at Lady's Island

Advantages include:

What Makes Us Special

Map of The Retreat at Lady's Island

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