Quality Life Services

February3

This facility has gone down hill recently. Food is barely edible. Staff is mostly from agencies. So that means staff does not get to know the residents at this facility.

Jane

Quality Life Services had physical therapy and a lot of things that worked for me and enabled me to do things more on my own than I was before. They're very expensive, but they had good, quality work. We were crowded. They were putting more people in rooms that were made for two people. The people who worked for them were very good, but overworked and probably underpaid. The food was OK. Certain meals were good quality and certain meals were underrated and not that great. There were things that should've been done, but they could not do that because they didn't either have the time or the capabilities to do them. It was not a question of how bad they might have been, but rather how good they were with what they had. They made the rooms as attractive as they could. They had movies in a big open area until the coronavirus messed things up, and they had to narrow down the number of people in one space. It's a pretty facility, and they were adding on. They had construction of another wing going on, on the other side of the courtyard. They tried to make a variety of food preparations and sometimes they succeeded and sometimes they didn't. They offered physical therapy there, and they had a lady come in that would do your hair.

Don

My mother is doing well at Quality Life Services - Sarver (Formerly Fair Winds Manor). It's very good, but it's under construction right now. They're looking at making the double rooms into single rooms. The staff is good, and there's always somebody there. The food is pretty good. It's not a large facility, and they have activities twice a day. They have people come in and do their nails for free, and they have games. They are making a lot of changes. Staff changes are being made almost weekly, which is for the better. There are more people around, and she gets more attention here than where she was.