Haven Convalescent Home
725 PAUL STREET, New Castle, PA 16101
Featured Review
Kathy
5
|
March 9, 2022
My husband is in Haven Convalescent Home. I'm very pleased with it. They're short-staffed, but they are doing it. My husband is receiving excellent care. The rooms are clean and taken care of. I really have no complaints. Their staff are actually working extra to help get through this. If you ask for something, you may wait a few extra minutes because of being short staffed, but you get what you need. I have no complaints. The place is clean. The grounds are very nice outside. They have areas for the patients and the family to visit outside with shelter away from the sun. They have tables, and they have bird feeders for the patients to watch the birds. The parking lot is kept clear, and the sidewalks are kept clear. They do a fantastic job. They decorate for each holiday. The patients receive gifts for each holiday. I would recommend it highly. It is a small facility. It is not a really big facility, but I have come across no staff that I do not see compassionate and caring. They have a very caring and compassionate staff, and the owner sees to that. My husband has no complaints with the food. He eats well. They have a big lunch, a small dinner, a snack, and breakfast. They can basically get a snack anytime they ask, and they can get something to drink anytime they ask. The food is quite adequate. If they don't like what they get, they will gladly give them something else. I'm just glad that's where my husband is at. It's convenient for me. He is clean, and he is well groomed. I'm happy he is there, not that I want him in a nursing, but I'm glad that's where he is at.
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About Haven Convalescent Home in New Castle, Pennsylvania
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Reviews of Haven Convalescent Home in New Castle, Pennsylvania
5.0
(1 review)
Facility
5.0
Staff
5.0
Food
5.0
Value
5.0
Kathy
5
|
March 9, 2022
My husband is in Haven Convalescent Home. I'm very pleased with it. They're short-staffed, but they are doing it. My husband is receiving excellent care. The rooms are clean and taken care of. I really have no complaints. Their staff are actually working extra to help get through this. If you ask for something, you may wait a few extra minutes because of being short staffed, but you get what you need. I have no complaints. The place is clean. The grounds are very nice outside. They have areas for the patients and the family to visit outside with shelter away from the sun. They have tables, and they have bird feeders for the patients to watch the birds. The parking lot is kept clear, and the sidewalks are kept clear. They do a fantastic job. They decorate for each holiday. The patients receive gifts for each holiday. I would recommend it highly. It is a small facility. It is not a really big facility, but I have come across no staff that I do not see compassionate and caring. They have a very caring and compassionate staff, and the owner sees to that. My husband has no complaints with the food. He eats well. They have a big lunch, a small dinner, a snack, and breakfast. They can basically get a snack anytime they ask, and they can get something to drink anytime they ask. The food is quite adequate. If they don't like what they get, they will gladly give them something else. I'm just glad that's where my husband is at. It's convenient for me. He is clean, and he is well groomed. I'm happy he is there, not that I want him in a nursing, but I'm glad that's where he is at.
Medicare
Health
5.0
Overall
5.0
Quality
3.0
Staff
3.0
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