Lakeview Senior Living

Lauren16

Lakeview was like a hotel. The dining area looked like more a buffet restaurant than a cafeteria. There was a formal entryway, and it wasn't like walking into a hospital clinic. It was more like hotel. I continue to refer people to the facility when necessary.

SS

My mom has lived here for over 7 years and when she was on the assisted living side she had a very nice one bedroom apartment . I would say that the place she had was very nice. The hallways are to cluttered with declarative things as to not let the people that need to use scooters and wheel chairs to get by that and other people. Many times there is NOT enough staff on to assist the people that need it or you wait for ever to get the help you need. Food is by far some of the best you can get in a place like this although you may experience long wait times to get any. The furnishings are nice the bus they have could be more spacious so you can stow your packages from your shopping trips, but they do go shopping and you can get to a hair dresser or doctor by there bus as well. I would say over all its a nice place but ........ Need more staff everywhere ie ........ care attendants most of all ! then house keeping and wait staff in the dinning room.

Caring102273850

Lakeview is a very nice place to live. They take care with all the food, and they give you choices. We have a 1-bedroom apartment, and it’s huge. In fact, I have looked at the other two places in Lincoln City, and I’d laugh and say "my bathroom is bigger than your rooms." They have very nice activities, and we play pinnacle three times a week. We go out on different outings. We go to the beach. We go shopping to two or three stores a week especially at Christmas time, and the activities are quite good. Don’t make their caregivers cover up the tattoos; we love their tattoos, and for some reason they just started making them cover them up which is foolish because most of the young people that they’re going to hire to be caregivers and workers here have tattoos. They need to let them wear their tattoos proudly.

linz_19

I felt that, compared to other facilities I've seen in the past, this one in lincoln city was superb. They really took care of their patients, there was always more than enough staff, so that the patients had attention whenever needed. Which is always a plus, because the lightens the workload when it comes to a job. Everything seemed to be quite organized, there was no major disruptions upon my visit, and I though everything was very professional. Some of the older people even seemed quite friendly and happy to be there. The patients told me they really enjoyed the staff as well. My sister-in-law works at this care facility, and she has made friends when some of the patients! It seemed like a good place to be.

mcol

Lakeview Assited Living is visually appealing. The grounds are well maintained and the main building, as well as the individual cottages appear to be fairly new. The entrance to the main building, as well as the lobby, resemble the front desk area of a fancy hotel. Residents' rooms are called suites and are fairly good sized rooms. They contain a kitchenette, sitting area, bedroom and a bathroom with a shower. The cottages are actually the size of two bedroom homes with garages and curb side parking. The dining area is set up like a fancy restaurant and residents have a very nice variety of food and beverages available to them at each meal, with the ability to dine in their room for a small fee. Staff are very polite and seem to be very invested in the needs of the residents, as well as the residents' family members. This facility is home to our county's only Memory Care Unit for people with Alzheimer's. The Memory Care Unit is set up in a very cheerful atmosphere, with the setting set up in a way to make tasks easier for the residents.

Concerned Family Member -

My Grandmother lived at Lakeview and we encountered discrepancies between the care provided to her, the accumulated care points, and several of her monthly bills some of which were not produced in a timely fashion. It took my family four months to resolve the issue which included involving a third party to assist with the situation. The end result was the facility over charged my Grandmother a significant amount, and her original bill was reduced by over half. I strongly feel this situation could have easily occurred to another senior who has less family support. This has been a concerning matter to my Grandmother and my family; needless to say my Grandmother not long resides at this residence.

Cathie Lee

This facility is what it is because of the people. The management and staff are all so wonderful and do the best they can, even when their own lives have some sufferings. It is like family there to us, when we visit my Mother and sister there. My Mother turned 100 the last of october. She has been in the facility 13 years. The kindness and compassion are so complete. The only thing they need is more cargivers and a helper for the wonderful maintainence man. They could use some volunteers to visit those who seem lonely, like my sis, When I leave her for a couple days, she could use the company. Love the place!!!! Highly recommend it!!!

pocketbu

From the choices available to us in our area as far as care for our elderly mother is concerned, we sought a facility/service that would cover all needs and be comfortable for our mother after our father passed away. Our first choice was to have a caretaker for our mother at her own home but after visiting Lakeview senior living our entire family feels comfortable with the decision we've made based on the following criteria. Staff was exceptionally friendly and gracious to us and our mother. Some of the caretakers and other services we looked at we felt leery because of the staff. At Lakeview there is genuine concern and friendliness. The rooms are very clean and all amenities are fairly new. The food is not gourmet cuisine and that is why I rated 4 stars. The hospitality is absolutely phenomenal and that went a long way towards our decision.

mamasgrl5

My relative has lived in a cottage here for some time, now, so I feel I can offer an honest review. Generally, the facility looks clean and well-kept. The employees are friendly. I worried at first, about employees having a key to my relative's cottage, but no problems have come up. When we visited the facility before signing contracts, my relative was promised 2 meals per day and meals delivered to cottage in case of illness. We were shown brochures with these amenities in print. When my relative signed an agreement, my relative was given a folder, complete with brochures. Shortly thereafter, my relative became ill, and was not able to go to the main building for food. The manager refused to have food delivered to the cottage. A friend had to come pick up the meal and deliver it. My relative was also told only one meal was provided, not 2, as promised. We took out the folder with rental agreement and brochures out to find the brochures in the folder were different than the brochures shown to us prior to signing. The agreement of 2 meals per day and delivery when illness occurs were left out! I honestly feel this outfit decieved my relative! I just wish I had a way to prove it! I and my husband accompanied my relative to the building for dinner one day. My relative paid for our meals and we were given a table. A full 20 minutes went by with no food, water, coffee served. My relative went to see how long the wait would be. I noticed people at other tables were falling asleep in their chairs. A person came in to us and informed us it would be another 20 to 30 minutes before we would be served. I asked her why they insisted people be there at noon if they weren't going to be served. She went on about how many people they had to take care of in the building. I asked her if the cook knew the dining room people were told to be there at noon, why couldn't he/she have their dinner ready to serve? The woman told me I was disturbibg the residents and I should leave! I was not shouting or raising my voice. My relative and the rest of us got up and left. My relative appologized for the facility. Shameful treatment of elderly! No appologies from facility!