Birchaven Village Findlay, OH

My sister-in-law is staying in Birchaven Village. It's very nice. Many of her friends have been there and she has always liked the care they have gotten. The facility is nice and clean. It's an up-to-date home. I've only had contact with the front desk. Everybody has helped me out and answered any questions I've had. They also gave me directions to the right people I need to talk to. Everything so far has been excellent. It's excellent from my end of having to deal with them. Because of the COVID lockdown that they have and the way they offered their visitations, I haven't really had one-on-one person-to-person contact with anybody. It's been pretty much virtual. Everything is done great and they're very helpful. It's very nice and very clean. I haven't been able to go in personally. I've been just in the foyer and the front office.