Birchaven Village

Bing

We have chosen Birchaven Village for ourselves. Our experience has been very good. We have a 2-bedroom apartment, 2 baths, with a washer and dryer. The staff is very friendly and helpful. The food is very good. We've gained some weight, so it must be good. They have exercises and Bible studies, but we haven't tried them yet. They have a chapel and a library. They have a lot of other activities going on every day but we still haven't got the time to participate because we're still unpacking.

Sandy

My sister-in-law is staying in Birchaven Village. It's very nice. Many of her friends have been there and she has always liked the care they have gotten. The facility is nice and clean. It's an up-to-date home. I've only had contact with the front desk. Everybody has helped me out and answered any questions I've had. They also gave me directions to the right people I need to talk to. Everything so far has been excellent. It's excellent from my end of having to deal with them. Because of the COVID lockdown that they have and the way they offered their visitations, I haven't really had one-on-one person-to-person contact with anybody. It's been pretty much virtual. Everything is done great and they're very helpful. It's very nice and very clean. I haven't been able to go in personally. I've been just in the foyer and the front office.

Porter Ross

I had a great experience with facility. The care given was just exceptional. The nurses and aides therapists were all very friendly and professional. The staff was very personable and became very close to my relatives that resided there.