The Best Nursing Home Communities in Poquoson City County, VA

"Spent some time in rehab recently after having a leg amputated. Both the therapy and nursing sections treated me like and lord and catered to all my needs caringly, professionally and with great dignity. I am now home and getting along excellently due in large part to their help. "

"We chose Warwick Forest Retirement Community for my mother. We just liked that it was very organized. It was clean and smelled good. It had lots of different choices of things to do. It had a nice little fish tank and a nice little bird finch cage you can go look at. The rooms are pleasant. My mother's also in hospice, so they have hospice people that come in and out a lot. You have to have a lot of patience with her. The food is very good. They have art classes and reading book clubs. You can get in the little van and go places like the mall, the bank, and a lot of other places. They gave a book for the month, and all the different things you can do for the month. They have a birthday social. My mom's just not one to participate. We would get more out of it if she were a participant, but if you were to live there and be social and go out and eat and talk and do the activities, definitely you're getting what you're paying for. The care has been good. The room size is good. The layout is not real conducive, like the TV cable is on one side of the room. Then, where you put the bed for them to be able to access the emergency pull thing is on the opposite side of the room. The TV is pretty far away from the bed. Therefore, you have to turn the TV up loud, and then your neighbors can hear because it's against the wall. We rearranged it. We got a longer cable and moved the table closer to the bed."

"My father, Mr. Fallen has been there 3 years now entering his 4th year and I am so well pleased on his care there! The administrator Michelle is super responsive everytime I reach out and she will address your concerns in a heartbeat! All the staff there is so loving and friendly and care about the residents. I cannot rave enough on how comforted I feel knowing my father is in a safe and loving environment!"

"My mom stayed at Newport News Nursing & Rehab. The facility was open and airy. The bathrooms had old tiles, but they cleaned it the best they could. The staff was great and if we had questions or needed assistance, they were there to help. They had a therapist who came to my mom's room and played games with the people in a large room. They did movie nights, TV programs, and dancing, so that was great."

"I love the services here. The staff is very friendly, particularly Shawn, Tamaro, Tanieka, Amber and others. However, I am concerned about the loosening of the Covid restrictions . I have a relative currently in James River and unfortunately I’m about 4 hours away. However, the staff makes me feel comfortable about the services that are being provided. I especially enjoy the Zoom conference calls and I’m very very happy that this is an option provided on the VAHS website. It would be nice if the rooms had phone service (available immediately), without having to work with Verizon to establish an account. My mom seems to be very happy and her therapy is progressing nicely. She does wish, however, there were more television stations to choose from. She has never complained about her meals. I would like to fill out another review at the end of her stay. At this time, she is currently residing there until healed."

"My wife is now at York Convalescent Center. This is her fifth visit there, and I'm very comfortable with the facility, the staff, and the care that they render. I have no complaints. I have tried the food. I won't say it's excellent, but it's good. They offer options, so diets can be tailored. They're trying to please a whole lot of different people with different tastes, and they do a pretty good job of it. They have a full calendar of activities. There's something different going on every day."

"I remember coming here during my HS days. We IBers (the program we were in at the time) had taken on projects to hep our community. We could tutor younger children, help clean up other areas around town or hang out with the elderly. Over this time period I visited a few centers, reading to the persons who lived there. At The Newport, I felt as if the staff were there, or rather wanted to be there. They weren't smiling because they had to in front of visitors, you saw it in their care of their residents. A simple smile in the nurses voice towards the gentleman I recall watching TV with in asking which team was winning that day put a smile on my face. She didn't have to ask him anything but she did. In fact in observing the staff it was readily apparently they saw their residents as people not more mouths to feed, bath and babysit. It was a very classy place in my opinion. "

"Overall care - service- customer care service and professionalism are very poor & substandard. Staff, employees/ manager provides poor services and care. They are NOT friendly & helpful"

"The best part of my mother in laws care was the Therapy Dept. The PT dept was outstanding and they really cared about the residents and encouraged them to get better so they could return home. The room was clean. Mother in law did not like the food, however she was very picky. The nursing staff could use of more training to be more involved with patient care."

"The staff is nice. I guess they're understaffed because my loved one called me twice telling me they had rung the he'll 3 times and no-one had come to they're room."

"We chose Riverside Healthy Living Community Smithfield based on the recommendation of friends and a few nurse's aides, and their review from U.S. Health. It looked like their information was good, and my dad seems to be happy there. My dad's biggest thing was that he says the food is excellent. There's actually an issue pending there. My dad was in the nursing care facility part so he wears a diaper. Unfortunately, he was not monitored for his urine output, so as a result he wasn't urinating, and no one knew that, so he was rushed to the hospital for other symptoms, but it turned out to be a new condition my dad was having. So I would have to blame the nursing staff on that. We like the community itself because what happened was more of a staff issue. The room really looks beautiful. He pays $7,200 a month and my dad has long-term insurance which helps with that. I think that's about what everyone else is charging."

"My daughter is in Lydia Roper Home, which is beautiful, like an old-timey mansion. It's just wonderful and answered our prayers. It's run by the United Methodist Church. The people working there are beautiful. The cook has been there for 32 years. All of the maids and nurses are so nice. The two ladies in the administration are really precious and really helpful. We're really pleased. It couldn’t be any better. The price, food, and care are good, and it's just a gorgeous place. She has a beautiful room, and they have two huge living rooms for you to take your friends in with huge TVs in both of them. They have a game room, a recreation room, two church services a week, and a beautiful dining room. You can have snacks anytime you want. It's just like being home. It's really beautiful. "

"I really enjoyed my time here at Consulate Healthcare of Norfolk. all of the staff are very helpful especially the Administrator Celia, she always makes time for me."

"My mother had a beautiful private room. The staff could not have been any more professional or compassionate. There were plenty of activities. All the staff went above and beyond to make Mom's stay a positive experience. I wish there were more than 5 stars to give."