Nursing Home Communities in West Plains, MO

"We were living in NHC HealthCare, West Plains. The staff was very caring. We were pleased with the care and the concern of the staff to the patients. They served one meal a day and that was good for our situation. We liked it. It was good food. The lower half of my left leg was amputated so I needed therapy and I got some therapy there. They had a good therapist and that was one of the reasons our kids chose that place for us. They're very respectful. They were very concerned about us. It was a full fledged nursing home. They provided showers and they had activities. They had church services and games. They encouraged people to get out. I went to church and I went to some Optimist Club meetings."

"My mother was in West Vue nursing home for a little while, and that's when COVID struck -- until I just brought her home. It was not good. I thought it was the nicest facility, but the care wasn't. She wasn't there two weeks, and she was black and blue all down one side. She would tell me that they'd help her go to the bathroom, and then they'd leave her in there for an hour until her leg would fall asleep. She just was not happy. She was in the rehabilitation part, and we had to visit through the window. She just had two strokes, so she was really confused and lost, and it was heartbreaking; I couldn't take it. I really didn't know anything about the staff because I couldn't go in. When I would go visit through the window, she would bring her phone, and then we would call and we'd talk on the phone. It wasn't her window; they had to get a wheelchair to bring her to the other end of the building so I could see her. I never got to go in. She had to pay a co-pay every day. She has Medicare and Blue Cross Blue Shield Advantage and it still wound up costing her $4000, and I don't think she was in there for even a month."

"My grandma was in Pleasant Valley Manor. They were very helpful. It’s a nice, smaller place, so the rooms were smaller and had smaller personal space. My grandma really liked the closeness of the residents, and they had a lot of fun doing the activities. They really made a great effort in keeping it clean, decorating, and making it a cheerful place to visit."

"I have found the facility to be very good. Staff seem eager to assist residents and treat them with love and respect. I have never seen a staff person respond in a testy or angry way to a resident. I have eaten meals there with my wife and they are very good, low salt of course, but plentiful and tasty. "

"Mountain View Healthcare was neither the worst or the best facility that we visited for my grandfather. It was chosen in the end because it was close to home and not a complete run down. The facility is clean and seemed to be ran by people who cared about the residents. Staff was friendly and would always try to take the time to talk to the family members. If not right when the question was asked, then as soon as they had the time. The nurses and aides were especially helpful, more so than the administrators and charge nurses, who seemed to be more interested in what outsiders thought of them than the actual residents themselves. They do have an excellent activities program with multiple times a day activities for the residents, including games, reading, and coffee hours. On Sunday they have nice church services ran by a different church every week from the community. Meal times were a nice change from what is usually seen in facilities like this. Great care was taken with likes and dislikes, as well as special requests. Even vegetarian options were offered to residents who choose to eat that way. Luckily my grandfather was able to come home after a few months on home health, but he said he wouldn't mind going there again if he had to. "

"I HAVE HAD SEVERAL FRIENDS AT THIS CENTER. THE DAYTIME STAFF HAS A BETTER ABILITY TO CARE FOR RESIDENTS THAN THE NIGHT SHIFT CREW. sOME OF THE EMPLOYEES ARE OUT OF WORK FROM THE FLOORING MILL AND CANNOT FIND OTHER EMPLOYMENT. THE TURNOVER IS STAFF HAS BEEN APPALLING. i AM NOT A FAN OF NURSING HOMES IN GENERAL, BUT THIS ONE IS DEFINATELY ONE TO AVOID. "