Nursing Home Communities in Plattsburg, MO

"My mother stayed at Valley Manor in Excelsior Springs. The caregivers were wonderful. We lucked out with them. They were very concerned with their residents. They did whatever they could to try and make them active as much as possible, which they really couldn't because it was locked down when my mom was there. They had positive cases in the building. A lot of the people needed to stay in their rooms, so that was more difficult for them, but they were wonderful. The food was good. The facility was older, it wasn't as bells and whistles as the others, but it was nice. Her room was comfortable and very spacious. The staff was very caring."

"The staff at Excelsior Springs Medical Center is extremely caring and very active. The room is quite comfortable, and with the private bath, it meets my mother's needs. Their dining room is well decorated, clean, and welcoming. They do day trips. They take them to Wal-Mart on a bus so they can purchase anything they need. They have musical guests that come in and provide entertainment. They play bingo and lots of games that keeps them engaged. I am very satisfied for my mom. "

"My friend will move into Excelsior Springs Nursing & Rehab. It's very nice. They have two patients to a room, but the rooms are pretty large. The doors are really, really wide for wheelchairs. They have an activity board, and they have about 3 or 4 activities per day if you want to participate. The hallways are super wide. They have nice TV areas where people can sit in chairs, watch TV and talk. They have a very large kitchen area where people can eat together. They have outside patio, so if you want to sit outside, you can do that. And it's very clean and there are a lot of staff members there. We have no scheduled tour. We just walked into the place and a nurse gave us a tour. She was very nice, very open and she showed us everything. We looked at their dining room and it was very large. They have several people in the kitchen. It was very large and looked really clean. It's large and well-staffed."

"My mom stayed in New Mark Rehab and Healthcare. The facility was nice enough, she had a private room. The facility was as good as you can expect. They had a nice courtyard, and one of the residents came out and chatted with us. The people were easy to work with. The staff was fine. I only saw one meal, and it was awful, but I'm sure they're not all that bad. I saw other people doing activities."

"My aunt was recently (a week ago) released from Liberty Hospital to Liberty Terrace. I had heard stories about the lack of care but also that they had recently gone under new management. Whatever it was before it has certainly changed for the better. The place was clean, there were Xmas decorations everywhere, and the staff greeted me all the way down the hall. My aunt is mentally challenged and they were so sweet to her, very patient and even moved her to a room closer to the nurses' station so they could keep an eye on her. The food was good and they offered my family and I complimentary dinners. My aunt's caseworkers were up to date on her case, the nursing staff knew what the doctors had ordered for her and even contacted them to modify her meds on a Sunday when they noticed how agitated she was. This was the best nursing home I've ever experienced. "

"My mom was in Riverside Place around two weeks ago. She was admitted there with COVID, so I haven't been able to go inside. Well, I talked to her on the phone. She's been treated well there. She says it's a clean facility and the staff is pretty good. She said the food is good, there are large portions, they give her a lot of food. She's t getting physical therapy and occupational therapy. It seems to be adequate. The outside shows a little age, but generally well kept, pretty clean, and looks pretty good from the outside. She's told me that sometimes it's difficult for her to get some of her needs met. She needs assistance with changing her clothes and toileting, and she doesn't get her medications exactly on time, so they need to be more timely with her caregiving."

"My mother-in-law was in Ashton Court for four months in 2018 and we couldn't have been happier. The nurses/aides were attentive; often popped in the room to check on her even if family was there. They really strive to be a family-type atmosphere. She left looking and feeling better than she had in years. In January 2020 she entered a brand new facility up the road for rehab, and was so neglected that we were in the process of making arrangements to transfer her back to Ashton Court when she collapsed and eventually passed away. Don't let architectural cosmetics fool you when choosing a facility for your loved one. Newer and bigger is not always better!"

"The resident rooms just have a bed no chairs for the residents to sit. So they have to sit on the side of their bed or in a wheelchair even if they do not need a wheelchair. The smell when you walk in the front door is awful. The smell of urine is very overwhelming. When I asked which direction to my grandma's room the lady at the front desk was very rude and said you have to have a mask on. I was happy to wear a mask but needed to know where to find one. These was a puddle on the floor which was urine and I had to clean that up and there were no gloves in the residents room."

"The place seems clean but some of the workers can be rude to the elderly. They put things too high up on shelves for them to reach & so forth. I often hear complaints about the food as well. Other than that the facility seems alright. "

" Really happy I chose this place for my mother! She's constantly telling me how happy she is. Great place. "

"I'm in Tiffany Springs Rehabilitation & Health Care Center. It's great. They have bingo, outdoor adventures, and arts and crafts. The food is healthy and tastes good. My room is very clean. I'm in the nursing home. I'm not receiving any therapy right now, but every so often they offer it. They have books that you can read, and they offer a movie once a week. The dining room is clean. The staff is very nice and they seem to know what they're doing. They've got two to three different areas where you can go outside and sit, and they've got flowers and some vegetables growing. They have singers come in and different things."

"I had my grandmother in this facility for almost 2 years. Everyone was so nice to her. I never worried when we would go home at night, I knew she would be very well taken care of. The nurses were very good about calling the family if they sensed any physical or mental changes she had. I will always be appreciative of the staff "

"Pleasant Valley Manor Care Center keeps my mom's room pretty clean. She does some activities with them, and they keep the people fairly busy. They are just understaffed and they need better varieties and more balanced meals. They're all working on those problems, though. It's just kind of hard right now."

"I visited many places and this was the best by far! Every one was friendly and helpful. A true community feel. Loved everything about it."