Coastal Pointe

K Fell

My mother, a 92 yr old resident, and I wanted to write a 7 mo review of her new home & care. Mom said STAFF is the first word she thinks of when mentioning Coastal Pointe. They are caring, loving, respectful, not to mention patient when they have to repeat something 5 times because she can't hear. They don't get offended every time mom apologizes for not remembering their names even though they wear name tags. This review is not only based on mom's care but my opinion too because this is an adjustment also for family members. The clean, bright, cheerful facility is nicely laid out. When you come from a 3 BR/2 BA home naturally the room size is an adjustment but it is comfortable with plenty of natural light as well as artificial lighting & access to 2 call buttons. From day 1 to present Joe, Director of Community Relations, has helped me learn, adjust & advised moving forward into this new chapter of our lives. Jennifer, Activities Director, has every day planned with a variety of events/activities to keep everyone moving, thinking, socializing & laughing. Brittany makes sure mom takes her appropriate meds and Midge makes sure she continues to enjoy food. Jordan, Office Manager; Tina, Cathy, Sharon, Receptionists; Culinary Services; Housekeeping, Laundry, Maintenance; AM/PM Nursing Staff. Finally Brandy, Administrator, who keeps this all running smoothly and the staff happy. I don't want to offend anyone that I did not personally name but as you can see I am still learning & remembering names also. To summarize, Coastal Pointe has accepted mom (and myself) into their family and 7 months later they are a part of mom's family.

MJS

Just placed my sister in the Memory Care unit of Coastal Point. It is a beautiful facility. Everyone has been most accomodating to my sister. I'm sure she is going to enjoy residing there.

BlueHeaven

How does one put into words the overwhelming appreciation they feel in their heart? That’s how my family feels about Coastal Pointe. There are not enough words to express our gratitude, our appreciation, and our love for all the staff at Coastal Pointe. They so lovingly took our mother in and made her part of their family. She felt loved and protected by each one of the staff. We cannot express the peace we felt knowing she was in such loving and capable hands. The food was excellent, housekeeping did a great job and those who handled her day to day care were outstanding. Every family wants to keep their loved ones at home. But in many cases their issues are better cared for by professionals trained to do so. Coastal pointe provided such a place and a place where our mother felt at home. We send many heartfelt thanks to each and everyone of the staff that helped provide above and beyond our expectations, the loving care they showed our mother.

Liz

My mom moved into Coastal Pointe last September. The overall experience is very good. They're just nice, the employees are nice, they seem happy. They've been very patient with my mother. The assisted living where she's in is like in a big square. The rooms and the interior outdoor area are nice because it's partly shaded, but you can be in the sun. This is shaded with nice chairs. The paint is nice, the building is put together well, the materials used to build it seem sturdy. It's nice. The staff is wonderful. The only issue I've had is getting the supplements. My mother just takes supplements. She's not on any prescription medication, and it seems like I just had an issue getting that straight with them. Most of them have been fantastic. The food is really good. I eat with her a lot, and they're really good. My mother likes it. They do have a variety of activities. They're really good about trying to encourage her to come.

Kelly

I liked Coastal Pointe because it was close to where I live, so it'll make it easy to visit. It is fairly new, so obviously it's clean and beautiful. The lady that gave us the tour was very nice, knowledgeable, and helpful. They have a lot of what we're looking for. They highly encourage the residents to eat in the dining hall together, so they can be amongst other people. They do activities a couple of times a day to get them out of their rooms. They have an outside atrium that cannot be accessed except from the building. They can sit outside and play games. They have stuff for them to do inside and outside. They have a memory care unit for when we need that; it'll be a smoother transition for my mom.

Jonathan

My mother is in Coastal Pointe memory care unit. It's brand new and we're finding it very good. They do laundry, they have a salon, activities director, and an outdoor area that's secured, so we can go outside. They have physical therapy rooms and a movie cinema. At the moment, we're visiting outside, but we're gonna be starting visiting inside due to the cold weather. Some of the staff are new, and there are some visiting transitions. We had lunch with our mother one day, and the food was excellent. She's in a single room because there's not that many people there, but she's paying as if it's a double room, so it's a better value.

Voice of the Elderly

My friend has moved into Coastal Pointe. He's doing activities, he's not in a catatonic state, and he's playing bingo every Tuesday. Every other week I get to hear good news that he's not nasty looking anymore. His appearance is wonderful; he's well kept up. Their clothes are washed separately, they don't go in with other patients' clothes. The place is absolutely beautiful; it is a ninety-nine grade, and it's two years old. They have gardens, and they have a fountain out there. They have chairs out there and shaded areas, he loves it. They have nurses; they have real nurses and a licensed CNA. They go above and beyond. I'm just amazed, walk-in showers, everything's designed for a patient with needs. Oh my gosh, the food should be a ten. They have a chef that is phenomenal, the food is delicious, and you can go and eat with your loved one for five bucks. You can't eat out for $5, not even at McDonald's, and get the quality food we got. They have bingo, and they have Elvis night; they have a picture of him on the wall with his little attached sideburns and Elvis glasses on. That Elvis guy comes up and they have Elvis night. They have a library, a coffee bar, a theater. It's just amazing, and they're not astronomically priced. I would rate the value for money a five plus. I can lay down at night and not worry about him. I am serious, he has come out of a catatonic state, and he is acting like himself again.