I was able to go to the lobby of Arbor Landing at Hampstead. They wouldn't let me in because of the COVID. It looked very nice and they sent me a virtual tour; it also looked very nice. I thought the façade was beautiful and very cheerful looking. The layout of the apartment looked very nice. They didn't give me any food. I think there was a gym. The staff seemed pretty nice, but my son had called my husband's case and they said they were only able to accommodate him in memory care. Of course I can't go in there because I couldn't afford to put him in memory care, and then put me next to him in the apartment, so I said it's not going to work. I looked in the assisted living. I really liked that it was very new. It had fun and cheerful colors. It looked like a happy place and it had elegance.
Arbor Landing at Hampstead
Offers Assisted Living, Independent Living, and Memory Care
6 Reviews
13937 US - 17, Hampstead, NC 28443
Call
(800) 385-2527
Reviews of Arbor Landing at Hampstead
Assisted Living Reviews for Arbor Landing at Hampstead
January 14, 2021
I visited this facility
January 01, 2020
I visited this facility
Arbor Landing at Hampstead was very friendly. It was a new place and they were still developing. The living atmosphere was good and friendly. The dining area was nice; it was family style and very comfortable looking. The rooms were nice size and definitely more affordable. You can choose what services you want. As far as what's included, you have shower assistance and morning and evening care. You also have medication, meals and events reminders. They were pretty good and very friendly. They also showed me the rooms where they do activities. They had decorating and making ornaments, but I didn't actually see it going on. Also they had a nurse on staff.
April 09, 2019
I visited this facility
This facility has worked through a number of growing pains since its opening. The staff are generally very nice and the facility is essentially new. From the time my extended family moved into the facility the food has been a concern. After a number of visits (witnessing meal time) the food is extremely poor quality. Most residents have voiced concerns regarding the food and during my most recent visit the meat portion of plate was not easily identifiable. On at least one occasion, a resident was asked to leave the dining room after having complained about the quality of food. I have heard other relatives of guests are evaluating a more formal complaint to the state/local authorities regarding the food quality. The residents generally don't have a great deal of excitement onsite, however for most meal time is typically the highlight of the day making this issue more important. After 6 months it does not appear as though management is making improvements.
Provider Response
We're sorry to hear you’ve had a poor experience with our dining. We do appreciate your feedback and would encourage you to contact the on-site Executive Director with your concerns. We are always striving to improve and welcome your input. We take great pride in providing a quality experience in our communities from the apartments, activities, health care services, as well as dining. If you don’t feel you are getting satisfaction of your issues you can contact me directly.
Independent Living Reviews for Arbor Landing at Hampstead
June 06, 2019
I am a friend or relative of a current/past resident
My friend has lived at this facility for several months and has spoken highly of everything. Recently I had the opportunity to have a couple of meals here and I thought they were very good. One meal was pork tenderloin and stuffing with gravy, along with a broccoli and cauliflower combination. I was hesitant about the broccoli and cauliflower because I don't like nor usually eat these vegetables. But I tried them and they were good.
May 16, 2019
I am a friend or relative of a current/past resident
I really liked Arbor Landing at Hampstead. It just opened in August so it was really brand new. Overall, between regular independent and memory care there were around 90 apartments, so it's a small facility. It was beautiful-looking, very homey, and my mom's there now and she loves it. They have home cooking, the whole nine yards. Everyone's very nice. Everything's brand new, sparkling, and it's decorated beautiful. The entrance has a winding staircase going down, so it looks like you should have a wedding there. It's very pretty. They have a cinema media room, exercise room, Bingo, arts and crafts, and there are always people in the activity room. They try to do a lot with the residents. They have three meals a day. At meal time, different people are in there from the administration. The executives also help in there and talk to the people so it has a homey feel. My mom is in independent living but she does have someone come in three times a week to give her a shower. So far, she really likes it there, everyone's been so helpful, the food is delicious and she's happy with that. The two desserts I had there were absolutely to die for and you could see they were homemade because they weren't totally perfect. The main thing for her is everybody is pretty new there, so there aren't any people there who have been there for a long time where they have little groups. Everyone's new so everyone's reaching out to each other. It's a nice experience for them. They also have religious service and a priest coming in every Sunday. They will transport you within a 30-mile radius. They go to stores and outings. It's also an excellent value. It's $3350 for 1-bedroom, three meals a day, and the accommodations are lovely.
October 29, 2018
I visited this facility
Arbor Landing at Hampstead was wonderful and had a wonderful staff. It was rather expensive and they had no pool and we do cardio in a pool, so that was one of our requisites. They have cards, the usual board games, and a lovely dining room. They have a studio, 1- and 2-bedrooms, and they're gorgeous. The studio was just very tiny. The 1-bedroom was lovely, had a great size closet, and the bathrooms were senior-operated. All these things were great and beautiful. The greetings were always there, and you weren't ignored. When we got there, they were having lunch, and it was lovely the way it was served and was presented. The staff also interacted with the people, which was nice.
Questions about Arbor Landing at Hampstead
Describe the overall population of assisted living residents at Arbor Landing at Hampstead. What is their average age? What are their favorite things to do?
Arbor Landing at Hampstead is a community where people can age in place. We offer independent living with assisted living services and we also have 19 memory care beds.
What programs or activities does Arbor Landing at Hampstead offer to enrich residents' well-being?
Arbor Landing at Hampstead offers activities throughout the day. These activities include outings, exercise programs, and of course celebrations of every kind.
What places are near Arbor Landing at Hampstead or within walking distance for assisted living residents to enjoy?
With Arbor Landing being on the coast you have several desired beaches that are a short drive away. In addition, Hampstead is known for it's amazing golf courses.
What transportation services does Arbor Landing at Hampstead offer to assisted living residents?
Arbor Landing at Hamsstead offers transportation to doctor appointments within a 30 mile radius on Tuesdays, Wednesdays, and Thursdays. In addition, we use the transportation van for group outings on Monday and Fridays.
What makes the chef or dining program at Arbor Landing at Hampstead exceptional? What kind of menu can assisted living residents expect?
At Arbor Landing at Hampstead, our residents have options. Choose from our main entree or choose something on the lighter side. . perhaps a club sandwich or a chef salad.
What safety features or security measures does Arbor Landing at Hampstead offer to assisted living residents?
At Arbor Landing at Hampstead, our residents receive emergency call pendants that ring directly to our staff. Should there be an emergency, help is on the way!
How does Arbor Landing at Hampstead keep residents' families informed about their loved ones?
Because we have a small staff, we have the ability to be in constant contact with our families. In addition to each individualized care plan, our families and residents receive monthly newsletters along with monthly activity calendars.
If Arbor Landing at Hampstead accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Arbor Landing at Hampstead does accept dogs and cats. Why should you have to part with your furry friend? Bring them with you! Just make sure you bring their shot records as well.
What ongoing senior care training does the staff receive?
The team has constant in service training ranging from CPR, customer service, and Dementia training.
What safety features or security measures does Arbor Landing at Hampstead provide to protect residents who wander?
Arbor Landing at Hampstead's Memory Care unit is a secure care unit. There are keypad locks on all of the exits, ensuring the safety of those who wander.
Costs for Arbor Landing at Hampstead
Services and Amenities of Arbor Landing at Hampstead
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: Mc Is All Inclusive
- Assisted Living Starting At: $2995/month
- Independent Living Starting At: $2995/month
- Memory Care Starting At: $5495/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
- Housing Extra: Companion Suites In Mc
General
- Minimum Age: 55
- Pets: Small Pets Allowed
About Arbor Landing at Hampstead
Arbor Landing at Hampstead is southeastern North Carolina’s newest option for superior independent living. Our unique community serves seniors of varying needs, from independent living with assisted living services to respite care, in-home care, hospice, and memory care. We provide the highest quality services and support you or your loved one needs to live fully while respecting your privacy and independence.
Make the most of your retirement in a private studio, one, or two bedroom apartment designed specifically for seniors. Rest easy with the added comfort of knowing our expert staff is available 24 hours a day, 365 days a year.
Amenities Highlights:
- Private Accommodation in a Studio, One, or Two Bedroom Apartment
- Three Meals a Day in our Restaurant-Style Dining Room
- 24/7 Emergency Response System with Direct Access to Staff
- Weekly Housekeeping
- Kitchenette in Independent Living Units
- Laundry & Pet Care
- Fitness Center
- Air Conditioning
- Cable & WiFi Internet Included
Services Highlights:
- Life Enrichment Activities and Outings
- Medication Reminders
- Morning & Evening Care
- Hygiene Assistance
- Safety Checks
- Meal & Event Reminders
- Meal Tray Delivery
- One-On-One Care
- Medication Box Maintenance
- Transportation Services
- Companions for Doctor’s Appointments
- Pre-Filling of Insulin Syringes
What Makes Us Special
With four tailored care plans to choose from, it’s easy for residents to receive the right level of care and assistance. Arbor Landing at Hampstead partners with Summit Care at Home, a licensed home care agency managed by a full-time, on-site registered nurse, to provide lifestyle, health, and transportation assistance for all residents.
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