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The Plaza at Clover Lake

838 Fair Street, Carmel, NY 10512

(855) 944-5257 (Caring Family Advisor™)

3.4

(11 reviews)

Offers Continuing Care Communities, Independent Living, and Assisted Living

Photos of The Plaza at Clover Lake

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The Plaza at Clover Lake

Carmel, New York 10512


3.3

(11 reviews)


Bedroom Type

studio


Starting Price

Pricing not available



Care Types

Continuing Care Communities, Independent Living, Assisted Living

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Bedroom Type

one bedroom apartment, two bedroom apartment


Starting Price

$5,650/mo



Care Types

Continuing Care Communities, Assisted Living, Independent Living, Memory Care

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Pomperaug Woods

Southbury, Connecticut 06488



Bedroom Type

one bedroom apartment, two bedroom apartment


Starting Price

$3,704/mo



Care Types

Continuing Care Communities, Memory Care, Nursing Homes, Independent Living

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Reviews of The Plaza at Clover Lake in Carmel, New York

3.4

(11 reviews)

  • Facility

    4.5

  • Staff

    3.8

  • Food

    4.0

  • Activities

    4.0

  • Value

    4.0

SImone

5

January 8, 2024

I visited this facility

The one that we're choosing for my father is The Plaza at Clover Lake. The floor plan of the entire facility is conducive to social socializing for the elderly people living there. It's assisted living but they try to let the people be as independent as they can be. The room we looked at was a studio. No microwave, refrigerator, or coffeemaker. They have a little coffee nook if you want coffee that is open from 8 a.m. to 10 p.m. or something like that, and it's on a different floor. It's almost set up for memory care sort of because they don't have microwaves or coffeemakers in the rooms. However, they provide food and cleaning. And based on what services you need, then the price would go up. The staff who toured me around was very personable. She had connections to a local farm in the area, and that local farm does an outreach program to this facility where they bring animals to the elderly so the animals can interact with the elderly population. This girl started in the kitchen, then she worked in reception, and now she's doing sales, and I have a feeling that she does other things for them, too.

Provider Response

Thank you so much for leaving us this positive review! We really appreciate you taking the time to share your positive experience with the world. Thanks again!

Leslie

5

August 31, 2023

I visited this facility

We looked at The Plaza at Clover Lake. Everybody was very nice. However, they only have studios, and I'm going in with my husband, so it was absolutely out of the question. We got a very good vibe from them. They were very nice except for the fact that they don't have anything larger than a studio. They had all the amenities; they just didn't have rooms. They do arts and crafts, they have movies, and they have yoga. We were very impressed. That was the place we were hoping for because it's five minutes from where my son and my granddaughter live, but we couldn't live in one room.

Provider Response

Thank you for your beautiful review! Our team works so hard to provide an exceptional experience, so your words are appreciated more than you can know. We look forward to serving our community with professionalism and care, for many years to come.

ReviewerFC110122A

4

November 11, 2022

I visited this facility

The Plaza at Clover Lake is a large facility. The other two we visited had about a capacity of 100. This one had a capacity of 175, and it was newer. It was only built in the year 2000. The rooms were larger and nice, but it was out of the way for us. It was quite remote. You really couldn't go out and have lunch easily or anything, but the facility itself was very nice. It was on three levels and they had elevators. They had a little bit more structured requirements for mobility. My husband is in a wheelchair generally, and I think they wanted him to be able to walk with a walker. He can walk with a walker, but he has a fear of falling at that point. He doesn't have good balance, so I think he's better off in the wheelchair. They were a little more stringent on that. They had a refrigerator in the room and little cabinets above it. It had a counter where they had the refrigerator underneath it, and the microwave could go on top and so forth, and there was a sink there. It was a little more modern. The bathrooms were also a little more modern. The person that took me around was very good. They would provide the furniture, so that was a plus. The thing I didn't care for was it was a little larger, and it seemed a little less personal. My husband said it feels like a hotel. It's fancier, and there's a big living area when you came in. It was modern and very nice. I won't say anything negative about it, but it was a little more impersonal. They accept community Medicaid, but not full Medicaid. They had a very nice outdoor area at the back. It was a big, open, sunny area, and you could overlook a pond or something that was further out because it was quite a large area. The place was on 50 acres. It was a little remote. It was removed from everything else, but it was very pretty and picturesque looking out to nature. It was new, modern, and very up-to-date. I had walked in unannounced. I had spoken to them earlier and made an appointment with them. Then, I had to cancel the appointment because I had another obligation. I came by later on another day and I just walked in, and while the person I would have normally spoken to was busy and doing an intake on somebody new who was moving in, they did provide somebody to show me around and gave me a tour. The woman who I saw, later on, gave me another tour, so they were very accommodating in that respect.

Provider Response

Our entire team thanks you for your praise! We take so much pride in providing an exceptional experience, and hearing feedback like yours reaffirms our devotion to this standard of care. We thank you again for taking the time to share your thoughts!

JMP1979

1

November 7, 2022

I visited this facility

I visited this facility for my parents and tried the admissions process which was a complete disaster. I really wanted them to go there. It is so hard to find assisted living facilities where you can keep your parents close. I was led to believe this would be the place for them and spent a lot of time giving the plaza all the information they needed. We were then held there for five hours being interrogated by the nursing evaluator and then rejected. When asked why I was then completely ignored. The whole experience was a nightmare for my family.

Provider Response

This review is deeply troubling to our entire team. We urge you to reach out to us so we can work together to resolve this issue. The trust you placed in our team means the world to us, and we hope to hear from you soon.

Glenn

4

July 5, 2022

I am a friend or relative of a current/past resident

My mom moved into The Plaza at Clover Lake. The staff has been very nice. They are all very attentive and give pretty good personal care. They seem to be taking good care of my mom, so that's good. Their serving staff and the food have all been excellent. They have a variety of foods, and the residents can choose. The facility is very good. They do bingo and Wii sports on the TV. They even have trips and stuff, so the activities seem pretty good as well. My mom's room has a refrigerator, but she shares it with a roommate. They have televisions. They do not have a pool. They have courtyard space in the back, a big patio, benches, chairs, tables, and a garden that they can go into as well.

Concerned Daughter507755

2

November 14, 2016

I visited this facility

The Plaza at Clover Lake is beautiful and really nice. They come across as assisted living, but it's really not -- just very minimal. It's a great place if you're for the most part independent. My father needs more care than they're willing to give, so it won't work for him, unfortunately. It's a beautiful facility, but it just did not portray its truth in what it will cover. It's a wonderful place, but it's almost like independent living. The rooms were nice; it's a beautiful place, and we fell in love with it. They have individual rooms and those with a roommate. They're nice-sized and clean.

Susan111084050

3

October 28, 2015

I visited this facility

My experience so far with The Plaza at Clover Lake has not been good. As far as looking visually, the place is beautiful. The location is fabulous. It's very big and large indeed. If my father-in-law doesn't like the facility where he will be residing soon we will try again here. The staff who assisted me was not accommodating. They were saying they will try to accommodate me but I didn't feel that they were accommodating enough. It lead me to feel that everything was going to be a problem if he goes here. In fact, it's my sister-in-law who was doing most of the speaking with them and when I went and asked them questions I was told that they only speak to one person in a family and I was asking questions that she already asked but she was not there and I need to know. It was just not nice for me. They did not let me see the dining room because I did not have an appointment. I think they have quite a few social activities with big list of things.

Caring106655550

1

May 16, 2015

I visited this facility

I was very confused on the main appointment with the tour. Initially, the person who worked at the facility and took us on the tour was concerned about my mother's Dementia and what age she was at and so on. After a while, I said to them that I don't think this would be a facility that could meet my mother's needs. After that, they kept trying to assure me that they could, but because of their initial concerns, I had to say no. It just wouldn't work. Without even meeting her or evaluating her, I guess they were trying to say upfront that she would have to be able to tend for herself. Even in terms of getting the medication, it wasn't given to them in their room, and the residents would have to line up in a certain place. It seems they had more like a senior citizen's hotel than an assisted living. I would not recommend it at all, and the reason being is it could be a place that may not be able to run the gamut of meeting every need. But the thing that bothered me is that initially they seem almost overly concerned that my mom could not do certain things by herself. Then they did an about face and called me back. They acted like I misunderstood them which I'm sure I didn't. They tried to come back and re-convince me that they would be a facility that could handle my mom's needs after they literally were almost talking us out of it. I think is a dangerous thing. Had I believed that they could handle her needs, I'm sure that I would have to move her out. If they had stated even initially and stuck to it that they are not equipped to handle Dementia patients, then I would have respected that, but the fact that they did an about face to get somebody's business upsets me.

Rosemarie7

5

November 3, 2014

I visited this facility

I found The Plaza at Clover Lake. My parents aren't in there yet, but the place was beautiful. It was clean. The staff was absolutely wonderful. They were friendly and warm. The place was very nice, bright, and airy. They have a beautiful patio, and it overlooks Clover Lake. The lake goes all around the facility. When we were there, the foliage was just absolutely gorgeous this time of year. They have a gym, an activity room, a nice big library which has two computers and a printer, and a theater room. They have a beautiful dining room and a beautiful main living room with a fireplace and a pool table.

Caring77799050

4

July 2, 2014

I visited this facility

I recently visited Plaza at Clover Lake. The staff that I met looked pretty good. The highlight of this facility was there were a lot of nice wooden areas with a lot of trees. The facility looked pretty inviting.

Carolyn41

4

March 28, 2014

I visited this facility

The Plaza at Clover Lake was very nice. It was well kept, bright, cheery, and had a lot of stuff going on. All was good. They had bingo, pet therapy, and different things every night. The woman who showed me around was very nice, very informative, and answered all my questions.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of The Plaza at Clover Lake in Carmel, New York

Diet & Nutrition

  • Special Diets/Dietary Accommodations

Kitchen Types

  • Kitchenette

Specialized Staff

  • Nurse on Staff (Part time)

Languages

  • English spoken

Staff Training & Qualifications

  • Staff trained in Medication Management

Transportation & Shopping

  • General Transportation Services

Dining

  • Communal Dining

Inside Amenities

  • Computer Room
  • Cable/Satellite TV in Common Area

Guests

  • Guest Parking

Outside Amenities

  • Garden

Financing & Payment Options

  • Medicaid Accepted

Additional Amenity Information

  • Features: lounge, fireplace, piano, postal area with private mailboxes, outdoor shuffleboard courts, arts and crafts center, library, laundry facilities, billiard table
  • Range Of Services: case management, incontinence care, primary care, laboratory and rehabilitation therapy services, certified home health aides assistance
  • Payment Options: medicaid

Health Services

  • Memory Care
  • Medication Reminders

Games Hobbies & Recreation

  • Tabletop & Other Games/Programs
  • Arts & Crafts Activities/Programs
  • Facilitated Field Trips/Outings

Personal Care

  • Toileting Assistance
  • Dressing Assistance
  • Bathing Assistance

Fitness & Wellness Programs

  • Fitness Opportunities
  • Fitness & wellness facilities/equipment
  • Salon Services

Housekeeping & Maintenance

  • Linen Services
  • Housekeeping Services
  • Laundry Services

About The Plaza at Clover Lake in Carmel, New York

The Plaza at Clover Lake is an assisted living community located in the picturesque town of Carmel, New York. Carmel is known for its beautiful sights, which include Fahnestock State Park and the Catfish Loop Trail. Residents can enjoy exploring the surrounding nature during social outings.

As an assisted living facility, The Plaza at Clover Lake offers health services geared toward increasing residents' quality of life. The dedicated staff is available 24/7 and helps with tasks such as nutritional support, medication management and incontinence care. Laboratory and rehabilitation services are also accessible on-site. When they have down-time, residents enjoy spacious studio apartments that come with laundry and housekeeping services. 

The amenities offered at The Plaza at Clover Lake are aimed toward keeping residents busy and entertained. With the high range of activities, including shuffleboard courts, arts and crafts and music events, residents never have a shortage of things to do. During free time residents can relax in the lounge, watch movies together in the television room and enjoy nutritious meals in the dining room.

Map of The Plaza at Clover Lake

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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