Mary Agnes Manor

Verified

Liaynnes

Mary Agnes Manor was excellent and they have very, very good people. They treat us like family, they make us feel welcome and comfortable, and we like that. When we dropped my grandmother off, it was a good feeling. They make you feel like family. The rooms have a beautiful view, and they're relaxing and safe. From my point of view, they're very good. Everybody says the staff treats you like family and they're pretty good. They have movies once in a while, they play bingo, they exercise, and they do puzzles. They have pretty good activities. The community's layout is good. It's next to the lake. Value for the money is reasonable.

OliviaBolivia14228

My mother loved her time there! Her room was great, her floor was nice, quiet, clean and she got the exact level of care that she needed for that time! I'm very pleased with the facility and would recommend to any of my loved ones!

Tk86RB

My Aunt is a resident of Mary Anges Manor. She went there to begin with because my grandmother was getting too old to take care of her and My Aunt fell at home and broke her back. She went to rehab and then was was placed at Mary Anges. The administration there were fully aware that my Aunt is mentally handicapped and also prone to falling. She hasn't even been there a year yet and she's already fallen 6 times. SIX TIMES. This last time she hit her head so hard that she got a brain hemorrhage. If this isn't negligence, I don't know what is. My Aunt is currently trying to recover from having brain surgery to relieve the pressure and drain the blood from around her brain. My family is preparing for the worse. How can something like this happen? She went there for a safe place to live where people can help her and make sure she's safe. This is completely unacceptable. Now the administration is trying to tell my grandmother that they do not take disabled or mentally handicapped people... Something is not right with this place. Not to mention the constant harassing phone calls to my grandmother saying that if the state doesn't take my Aunt's house soon to pay for her stay there, that my grandmother will have to take her back, which my grandparents are not equip to do. I am absolutely appalled by the experience my family has had with this place. If you care about your loved ones, please do not place them here.

Frank

We visited Mary Agnes Manor, which has an older and more outdated building. The view that they had was beautiful, and the outside looked nice. Inside, it just felt sterile, and was more like living in a hospital than a home. It didn't feel welcoming. They're willing to work with you in terms of the price, but only because they need to get more business. It wasn't right.

mp112

Do not put your relatives in this facility if you care anything bout their wellbeing. It is the single most disgusting facility I have ever been to.

Ethel216661

Mary Agnes Manor is what I was looking for. It is centrally located and easy for me to get to here and the city. They have a private room and do not have to share a bathroom. There are plenty of activities and little stores where my mother can go and purchase things she needs. They have a dining room and a breakfast area, and a choice to eat either breakfast or dinner. They also have a solarium with a view of the lake. It was very nice. They had everything that I was looking for. They take them to their doctors’ appointments. Everyone that I met was friendly and helpful.

Anonymous120919550

My friend is at Mary Agnes Manor. They have a telephone operator that when I call, she cuts me off. According to this operator, my friend is limited to only one phone call in the morning and one at night. It’s just too bad that someone who is confined in a facility with very limited social life can’t even use the phone. Whenever I go visit my friend, I never feel like it's a warm place. I felt the aides were unqualified. They don’t let me out when I am ready to leave; they let me out whenever they want to. Some of them are OK. My friend shares a bathroom with her woman roommate and with the two men from the adjacent room. The bathroom is not clean.

Shouldbeclosed

Do not put a loved one in this facility. Dirty broken furniture. Staff asleep at the desk. Patients left to wander the halls alone while staff is sleeping or watching TV. Went into my moms rooms many times to no blankets and pillows on her bed, she was using a dirty laundry bag as a pillow. No curtains or shades on windows so the sun just beats in, also no air conditioning. Many lies were told during admission about the activities that would be provided. Patients soil themselves and sit for hours in their own waste even after it is brought to the staffs attention.

mom'skid

I regret the decision to place a relative here. The memory unit staff are minimum wage employees, not CNAs, and their lack of dedication and commitment showed. Furniture was dangerously broken, toilets were left to clog and overflow, and little or nothing was done when the issues were reported. Often one staff member was left to care for the entire floor of residents. My relative was private pay and did not get the care she paid for.