Autumn Lake Healthcare at Berkeley Heights

Lynn

Autumn Lake Healthcare at Berkeley Heights is a very nice facility. It's well kept up and the communication with the woman that we met to find out about moving my aunt there was very, very helpful. Everyone was just very welcoming. The residents are very involved. There's a dining room where they can eat lunch and they have different activities going on like pet therapy and bingo. Today, my aunt's going to get her haircut in the facility itself. It's a very good environment for her to be in. They all have been very friendly and very helpful, and responsive. Her room is very nice. It almost looks like a hotel room. It has built-in cabinets and a little sink. It's well-appointed. The dining area is bright and open. It almost looks like a sunroom kind of environment.

Scotland yard

My mom's room has roaches in her night table, I have complained to the staff, but after a month we still have a problem. The dining room A/C has been out for about a month and this summer has been hot !!

Joanna526875

The rooms at Berkeley Heights were a nice size. Their dining room was nice, but the residents looked bored.

Anne15

Berkeley Heights is adequate and has a homey atmosphere. It seems very clean. It doesn't seem that they have that much staff though. I also ate there once on my relative's birthday but the food wasn't really good. It was supposed to be a turkey dinner but it was actually like a turkey patty, which was probably frozen.