Preferred Care at Absecon

Gourley

Please don’t send your loved ones here! My father was a resident in Byron Hall at Preferred Care because of his dementia. Your just a number there! Profit over care! It’s horrible. If my father was able to express his feelings he would have been so mad! But do to his dementia and being medicated he was subdued. He was only there for 2 short months. We had no choice in the facility that we could send him to due to his form of dementia. He was sent out to the hospital twice,the second time he was critical upon entering the ER! CRITICAL! No one noticed! !About a week earlier he had to have his meds increased because of agitation. Then a week later they called me and said he was acting more sedated than usual and they reduced the meds. They did nothing else. Did not check his urine to see if he had a UTI nor did they do bloodwork. He was sent out to the hospital 4 days later with a severe UTI and Severe sepsis. He passed in the hospital 6 days later! The staff did not even reach out to me to see how he was doing! I am furious,they neglected him and he suffered and I had to watch my father slowly slip away! His urine was brown! No one noticed! With that being said,this place is the pits! They wouldn’t even let him use the restroom when he had the urge. Too much trouble for them. He didn’t even have a toothbrush! Things were stolen from his room! Right down to a box of dam tissues! The sink was falling off the wall and the director of nursing told me it posed no threat to him since he would be in his wheelchair! The wall in his room was falling apart. His dirty laundry basket was full to the top with urine soaked clothes! It was horrid! He was hungry every time I visited! One time he ate all three bananas I brought for him. I had no choice,there was no where else to send him. This is the fate of seniors with dementia who have no voice and the system is horrible for them! Poor hygiene practices and lack of care! At the hospital my fathers face was shaved but his neck was not! His fingernails were filthy! I feel ashamed that this happened to my father and there was nothing I could do about it as his care was then out of my hands! These people are so disorganized that they couldn’t even keep a care plan meeting appointment that they made with me and the main players never showed up and I was never notified! Stay away!