Holiday Garden Village Kansas City, MO

Offers Independent Living

45 Reviews
8550 N Granby Ave, Kansas City, MO 64154
Call (800) 385-2527
Holiday Garden Village (800) 385-2527

Reviews of Holiday Garden Village

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Independent Living Reviews for Holiday Garden Village

April 05, 2021

By Carolyn

I visited this facility

My tour at Garden Village was very nice, I enjoyed it very much. The staff was excellent. Their studio apartment was small, but that's what it is- a studio apartment. It was nice, clean, and fresh, and the facility is very nice, I liked it. You pay for interim which is comparable to what we're paying now. They have 3 meals a day, and I thought it was nice that they have an intercom in the rooms and they'd let you know when the food is being served. That's nice. The surrounding neighborhood is nice and pleasant, and the location is convenient.

April 05, 2021

By Carol

I visited this facility

Garden Village was a nice, homey atmosphere. It looked clean and the rooms were spacious. The staff members were very friendly and attentive. It felt like I received their full attention while welcoming me and helping me look at the facilities. It's very pretty to go into that nice long driveway. The staff told me about their activities like cards and ice cream socials. They had other activities but because of Covid, they weren't currently hosting them. Also it seemed to me they had transportation to some places.

March 16, 2021

By Reviewer RC#0304e

I visited this facility

We went to Garden Village for a tour. We've been in touch with Tiffany, and she's very helpful. That's where my brother would have been right now if it wasn't because of the problem we had. We chose this community because of the overall welcoming feel from the staff and the room itself. He was looking at a studio and didn't need to have a whole lot, and they got a nice-sized room for him. Also the price was within his budget. It's kind of tired-looking inside, but I understand they're renovating right now. It was very clean, too, and very well maintained.

March 07, 2021


I am a friend or relative of a current/past resident

Garden Village is very good. The staff members are extremely nice. My mom has been there for about a week now. They have planned activities every week. They have bingo, Super Bowl parties, and computer classes. Those are the things that I've seen on the activity list so far, but because of COVID, they're not having quite as many. My mom has a studio apartment. All the meals are provided, and there is weekly housekeeping. They also have in-home care aides in the building that you can pay extra for. They also have a hairdresser in the building, a little snack shop, and an activities room.

January 28, 2021

By William

I am/was a resident of this facility

I stayed in Garden Village for 9 years. It was a lot better when I moved in than it was when I left. The staff was not very well-trained, and the food was terrible. My room there was alright. They used to have activities for the residents, but they don't have them right now. The facade and the layout of the place were very nice, and they had a salon. The staff could be more accommodating; they're sort of reluctant to do whatever needs to be done. The food service there has declined, and it's not good at all. We used to have a chef there that was pretty good and then he left. It's all changed there this past year, and it's really going downhill. It's really changed since I moved in there. It was a happy place, but it's not now.

Provider Response

Hi William, thank you for taking the time to rate and review our community. We regret to hear that you were not completely satisfied with your experience. Due to protocols put into place to ensure the safety of our residents, our activities have been limited in some ways, however, our team is still working hard to provide safe and engaging activities for our residents to enjoy. We are an independent living community, but our residents do have the opportunity to hire third-party care if needed. Our goal is to have happy residents and family members so your feedback is important to us.

November 27, 2020

By Kim

I visited this facility

I went to Garden Village yesterday, and I seemed to like it. A couple of the staff members we met were really nice. We were able to go in some of the rooms that were unoccupied, they were pretty nice, one was a one-bedroom, they were a pretty good size, and the other was a studio apartment. The dining area was pretty good sized, they say right now they're only doing 20 people up there for lunch because of the COVID-19, but they could be able to go up to 40. I love the structure and layout of the place.

October 21, 2020

By Victoria

I am a friend or relative of a current/past resident

My friend has moved into Garden Village. We chose this one because their pricing was what we were looking for for my friend. Everyone is great. Her room is perfect. They just recently renovated it and it met all of our needs. The staff members there are easy to work with.

July 15, 2019

By Karen

I am a friend or relative of a current/past resident

My mother is in Garden Village. You couldn't ask for better people to help you. They assist you with anything you need, and they're very attentive to their residents. It's an overwhelmingly great experience. They have a variety of apartments, and you can get all the way up to a two-bedroom apartment. With her having macular degeneration, we decided on a studio, so she wouldn't get lost in the room. It's nice, there's plenty of space for all her things, and she has a small kitchenette. They take people out on trips, they have trivia games where you can earn a garden buck, and they have an auction at the end of the month where you can spend the money to buy something. They have an exercise room, a horticulture room, classes for flower arranging, bible studies, ice cream socials, and doughnut socials. She seems to like the food.

February 01, 2019

By Deb

I am/was a resident of this facility

I moved into Garden Village, which is independent living. It's nice, and everyone is really nice and very helpful. My only complaint is that in the brochure they showed all this wonderful gourmet food. The food is OK, but it wasn't what I thought it would be. It's just regular food. The staff is wonderful. I'm not used to all of the snow, but that's OK because they keep the sidewalks all cleaned up for you and everything. It's good because unless you're going to the doctors or shopping or something, they have so much stuff inside the community, like the cinema room, the painting room, and computer room. So I don't have to go outside for activities or anything. I'm just a little bit disappointed that I didn't get the gourmet food I thought I was going to get. The cleanliness and people are wonderful and I don't have complaints about any of it. I love the people and the place.

May 25, 2018

By Buddy

I am/was a resident of this facility

I like Garden Village very much. I'm quite content and happy here. I'm satisfied with the establishment. I like the residents. The staff members are very caring. My apartment is beautiful. There are activities, but I don't engage very much. Nevertheless, Garden Village is more open, so I don't feel confined here.

Provider Response

Hi Buddy, we're happy you found our staff to be so supportive here at Garden Village. Thank you for choosing to be a resident with us. If there's anything else we can do for you, please let us know!

January 23, 2018

By Dslomo

I visited this facility

Staff and residents that we met were very friendly and helpful. The apartment we toured was smaller than I expected but had tons of storage. There were many activities and amenities that interested us

August 21, 2017

By visitor

I visited this facility

Garden Village was a very negative place to be. The staff did not take care of the residents. It was more about getting the apartments filled than it was about caring about the seniors. We heard from a lot of the residents that it felt like they had taken their money and not provide the quality of life the residents wanted. They had a computer room, art room, and they showed us where they played games. The food was OK, but it wasn't as advertised, and when they ran out of food, people could ask for something different than what they had on their menu. The dining area was spacious, and there's a little area out front with rocking chairs. I would not recommend anybody to be there.

Provider Response

Hello, my name is Katie, I work for Holiday, and while I am very sorry to hear these comments and reflection on your experience, I would like to sincerely thank you for sharing them with us. We want to make Garden Village the best possible place to retire, and can not do that with your open and honest feedback. I am going to take these comments and share them with the appropriate parties; of course, if you have additional feedback, please, we would love to hear from you. Please give us a call at (816) 629-4175, or reach out to us by email at Thank you so much, we hope you have a wonderful rest of your day and that we hear from you very soon. --Katie

March 06, 2017

By Mioshi

I visited this facility

Garden Village offered a lot of amenities. It was clean, but it was small. The staff, Ms. Lorie, was really good. They were playing Bingo out in a big area, and they had different things going on for the residents. They had a really nice dining area.

November 20, 2016

By Mary402073

I visited this facility

Garden Village was a very beautiful place, and they do have a lot of activities. We did eat there, and the food was very good. They have a chef, and the residents order their food like they were in a hotel. And it looked like a hotel inside -- beautiful rooms and everything. The staff was very nice. My dad liked the place, but we couldn’t afford it. It was a nice place, but it was a little more expensive.

November 02, 2016

By Karen218526

I visited this facility

On the outside, Garden Village looks pretty and has nice lawns, but on the inside, it smells really bad. The staff was very friendly and very committed. They have a lot of different floor plans to meet different needs, and I like that. The rooms are clean and well cared for. The dining room looked up to standard, but it was nothing special to me. They have a calendar of all the different things that they did. There are stairs everywhere.

February 22, 2016

By Anonymous Visitor10107

I visited this facility

Garden Village was nice, clean, and well maintained, and my father liked it. The staff was very friendly. It’s an older facility but doesn’t really show its age, so it's fine.

February 15, 2016

By Gary120803850

I am/was a resident of this facility

Garden Village is an old building that has been kept well. It is a really comfortable building. It has four stories with a central atrium. There is an area on each floor where you can entertain guests. It has laundry facility on each floor that are free for residents to use. They provide three meals a day restaurant style. You can choose from the different menu every meal. We have free cable TV, and free utilities. I don’t pay anything else except for the rent, and then they pay for everything else.

December 30, 2015

By Deeva

I am a friend or relative of a resident

Garden village has been a great new home for my 85 yr old mom. She's been there for 8 months and loves it. She participates in most of the activities and has a lot of friends. It's intimate enough to get around well but large enough for her to meet folks. We really would like for them to have a van that's wheelchair accessible so mom could go on outings they have scheduled.

December 20, 2015

By Fox1

I visited this facility

We are looking for a place for my father-in-law. What we liked about both locations of Garden Village were, number one, the security; number two, the fact that they had meals provided; and thirdly, the price was affordable, including the community fee, which was about $1,000. The location was important because it was 15 minutes from us. They would take them to their doctors' appointments and serve three meals a day. Everything was beautiful; I was satisfied.

August 31, 2015

By Caring112335450

I visited this facility

It looked really nice and clean, and the staff was very friendly and very helpful. There were different rooms and different sizes. I walked through the dining area, and it was big. One thing that impressed me about Garden Village was that it was not as expensive as some of the other ones.

May 03, 2015

By Caring105580950

I visited this facility

Garden Village was far from me, but it was very well organized. They were pretty good in taking care of the elderly. They had different variety of rooms, which were pretty good and like a hotel. I would recommend it if they were close by because that was a good place. I talked to the manager, and the only reason why I could not bring my mom in there is because she doesn't speak English. They had a lot of activities, and I think they are a good place. If my mom spoke English, I would not mind putting her in there.

May 03, 2015

By Caring64443650

I am/was a resident of this facility

We were extremely impressed with Garden Village; thus we already signed to move there. They have a beautiful and lovely price. I certainly would recommend them 100%. The only downside about it is that if either one of us got ill -- me or my wife -- we need to move out. We stayed there for three days, and the food is excellent. They offer a lot of activities. They have drivers that take you to the doctors and to shopping. It has great amenities.

March 19, 2015

By Fannieb1

I am a friend or relative of resident

Think before you agree to live in this facility and read your lease carefully because you will be expected to pay a full 90 days whether you stay or not. My relative stayed two nights, hated the atmosphere and there was little staff available to acclimate her and help with understanding what a huge change assisted living can be. There was no compassion and understanding from the administrators and the resident was held to a full 90 day rent for a two night stay. There was much deferred maintenance, rusty refrigerator, dated stove, torn screen. Dingy little place. Nothing like the resident has been promised. Not a place I would want any loved one to go. We have found more suitable living arrangements where lease agreements can be terminated with a 30 day notice. There are plenty of options in the northland. Don't "settle" on this place and compare what is included in your rent.

Provider Response

Hi Fannie, I'm Katie, I work at Holiday Retirement's Home Office in Oregon. First, know that I'm very sorry that your relative had a negative experience at Garden Village. I find your cleanliness concerns particularly disheartening. Have you reported them to our Resident Relations team? If not, please consider calling them at 1-800-370-8331. It's feedback from our residents and our family members that make us better, so again, I'm sorry about the negative experience and thank you for your sincere review.

February 21, 2015

By hothgandmna

I am/was a resident of this facility

Where to begin. Nothing gets fixed in a timely manor. The maintenance staff is spread too thin. Three competent men to cover over 200 apartments. The food is horrible, and in many case inedible. One evening the soup had so much pepper in it that it was impossible to eat. Another resident found a wire in the soup, and all that was done was to ask they wanted another bowl. The majority of the activities are religious based. Bible study, preaching services, gospel sing alongs. Any entertainment is either something that could have been arranged for for free, such as high school glee clubs. If they actually pay for someone to come in and perform they are usually friends of the activity director. The activity director has no clue as to how to do the job. Not qualified for the position at all. The sales reps. will tell a prospective resident anything the wish to hear just to get them in an apartment. Expect to get hit with a large rate increase each year. It can be as much as $125+ more per month. There is no consistency in rent rate amounts. Some individuals are paying as low as $900, while others are paying $1400 or higher for the same space. The professional staff all talk down to the residents with a patronizing tone. In essence it feels like being back in middle school with they way the residents are treated. The place is faded glory, and the carpeting in the dining room and common areas create an unsanitary environment. A flooring that is easily scrubbable would be much more in keeping. The management allow individuals to move in who desperately need full time care or assisted living at the least. They are NOT meant for independent living facilities. This whole situation ruins the experience for the healthy vibrant residents.

Provider Response

Hi, I'm Katie, I work at Holiday Retirement's Home Office. Our Resident Relations department would like to learn more about your experience. I've passed your review onto them, but would also appreciate you giving them a phone call to air your concerns. You can reach them at 1-800-370-8331.

February 10, 2015

By Caring103885250

I visited this facility

The one we saw yesterday was Garden Village. I really liked the location; it's in the middle of the country, but it's actually right by a freeway. You can't tell because there's a lot of land around it, and they have a lot of wild animals. We saw a deer coming out yesterday, there were swans in the pond, and it was very beautiful. The rooms looked like they'd be comfortable, and they have different sizes. Some of them were a little shabby, like they were not well taken care of. It is an older facility, so I think that the upkeep could probably be a little better, and it bothered my mother that there were so many hallways. The dining area was nice. They give them two or three choices for their meals. My sister and I went back three times because we wanted to make sure that we weren't making assumptions. The first time I was there, I was very put off by the staff. She wasn't very helpful, and she acted like it was too much to deal with us or something. I think she was just having a bad day, but still I felt like she wasn't helpful. My sister and I went again, and she was much more helpful. They seemed nice enough the second time around.

January 17, 2015

By Caring104562950

I am a friend or relative of a resident

We have found a facility for my parents. The name of the community is Garden Village. We liked the facility, the people, and the services. The rooms and activity here are excellent. There are many different activities to appeal to whoever is here. If they are unable to find something to do, it's probably their own fault. They bring in music, and they have lots of small group activities. They have something going on all the time like craft groups and prayer groups. It is the first facility we visited. When we walked in, my mother-in-law said she would love to live here.

December 28, 2014

By Nancy99172350

I am a friend or relative of a resident

My mom is at Garden Village. It is like senior apartments. My mom has a very nice apartment. The first time I saw it, I thought it was spacious. However, I don't think it is the typical one-bedroom because they have taken two studios and combined them, so it is a little larger than most of the one-bedrooms. It is roomy. She really enjoys this place. They have a lot of activities. Everyday there is something going on. Meals are really good. We have eaten with her there, and their food is very good food, nutritious, and tasty. I think my mom is very happy there. I think she does like this place. The facility is not really new and modern, but it is very bright and cheerful. Another reason why we chose Garden Village was because they have three meals a day included in their cost.

December 03, 2014

By Caring82492250

I visited this facility

I will be moving to Garden Village on Monday, and they feed you 3 meals a day. It’s near where I used to live. I chose it as it’s close to all my friends. I got a studio that’s big enough for me. It looks good and has very large dining room. I would recommend the facility for the reasons that I like it, and I like that they have a pool table.

October 31, 2014

By John101096250

I am/was a resident of this facility

Garden Village was nice. The staff was straight forward and answered my inquiries.

July 31, 2014

By Caring86924250

I visited this facility

Garden Village was older. The reason I didn't really consider it is it was too far for my mom to walk and they were smaller than where we ended up having them go. It just wasn’t a good fit for them.

July 18, 2014

By Caring87951750

I visited this facility

I visited Garden Village. It was kind of old and run-down. They had a very nice common area, but the actual apartments were old and had outdated appliances. They had a building that was condemned outside, and I didn't like it. They do background checks on their staff, but they don't do drug screening. We only met one lady there. She toured us around, and she took us to the manager. I saw a high school choir singing to the people, but that was it. They were nice, but they need to update their facility. They should make thorough background checks on their staff and have more activities for the people.

Provider Response

Hello, thank you for taking the time to rate and review our community. While we may not have been the best fit for you at this time, we appreciate you sharing your feedback. Thank you

June 28, 2014

By Caring86733850

I visited this facility

Garden Village is very nice, beautiful, and the staff is very nice. The people were very nice; everybody I met was awesome. However, I really don’t want to live in that small apartment. I also can’t afford something like that.

May 20, 2014

By Caring79570950

I visited this facility

Garden Village was a really nice place. It was located in a nice, secluded area. It used to be a hotel, and they turned it into a community retirement home. I had a hard time deciding between that one and this one that I'm in. They were very warm and friendly. The staff would work with you to accomplish your needs and help you move in. The room had two baths, a living room, and a bedroom. There was quite a bit of storage space. The food was very good. The dining area was very open, and I thought it was really nice because they had tablecloths, and it made it feel a little more homey and a little less like a cafeteria type. They brought the food around to you and asked you in courses, like what you wanted to drink, then somebody would come to and tell you, "These are the salads available." So you had choices, and I thought that was very good. One of the hardest things for me to get used to was the fact that I couldn’t decide if I wanted to eat at 2:00 instead of 12:30. It was not necessary for me to decide what to eat, and it was kind of difficult to get used to, but you had to adjust to that.

April 24, 2014

By Stephanie22

I am a friend or relative of a resident

I did find my dad a place, and he’s been living in Garden Village since November. He actually referred a couple of family friends to move in, and he was very happy there. It’s close to my home, and we’re very happy to have him in a secure place. They had some staffing issues as well, as with the chef, but they were aware of this. I have tried the food and sometimes it’s OK, but the senior diet is mostly about food quality. I think they’re looking for a new provider, but they’re serving healthy stuff. They really have a lot of entertainment and entertainment groups come in, and they have trips to various places like the grocery store and shopping. There’s always something going on. They’re very interactive and they really try to draw the people so they won’t just stay in their in their apartments. The staff is very knowledgeable and very helpful. The person who cleans my father’s room does a very good job; they do a very good job of keeping the staff well-trained, and overall everything has been very positive for us.

January 30, 2014

By Linda73972350

I visited this facility

There were many things that we loved about Garden Village. Like, they had wide hallways, it was clean, they had nice place for everyone to gather, they had good size rooms, they had activities, etc. Also, the food is brought to you and it's not like a buffet. Everything was really good. It was perfect. However, you need to be really careful if you're not fully independent. My mom signed a contract with them but she really shouldn't have. Now, they wouldn't let her out of it. So that's been a real pain. Even though they came out and did an assessment of her abilities, and even agreed that she was not a viable candidate for this, but yet they're still making her pay. Don't sign a thing with them unless you're absolutely sure that you can live independently there because they will not lift a finger to assist you in any way at all. They're not rated for assistance and they will not give any assistance. I'm just really disappointed with them. Even though they agreed she is not a viable candidate, they're still forcing her to pay. Obviously, that has screwed up her credit. Also based on the fact that she went to the facility in a wheelchair, they should have questioned more her ability. They should have assessed it right then so that this whole issue could have been avoided. So I would rate them a 3. Even though the facility is fantastic, their management is not. The management is very important to the well-being of their clients. They should have been proactive enough to say to my mother, "You don't fit here."

September 19, 2013

By Don20

I visited this facility

I like Garden Village because, location-wise, it is very close to Barry Road, which gives me an access to where I like to shop. It is also a clean place. However, the staff isn't as friendly or as warm as with the other facilities I visited.

April 29, 2013

By Caring5783

I visited this facility

Garden Village is beautiful and very, very nice. The staff would stop what they were doing to answer my questions. My brother and I had a meal with them. The food was good.
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Questions about Holiday Garden Village

Describe the overall population of independent living residents at Holiday Garden Village. What is their average age? What are their favorite things to do?

Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.

What transportation services does Holiday Garden Village offer to independent living residents?

Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.

What makes the chef or dining program at Holiday Garden Village exceptional? What kind of menu can independent living residents expect?

Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.

What common areas are available for independent living residents?

Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.

What safety features or security measures does Holiday Garden Village offer to independent living residents?

Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.

If Holiday Garden Village accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.

Does Holiday Garden Village work with an agency or registry to provide nursing and medical assistance as needed?

Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.

Costs for Holiday Garden Village

Cost of Independent Living

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Services and Amenities of Holiday Garden Village


  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $1569/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Storage Space, Parking: Covered

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Business Center, Wi Fi In Common Areas


  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Clubhouse, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Holiday Garden Village

Garden Village is located in Kansas City, MO, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Garden Village for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday by Atria does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Holiday Garden Village

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