Benedictine Living Community-Rochester Madonna Meadows

Devonna

My mother is a resident at Benedictine Living Community-Rochester Madonna Meadows, an assisted living community. They were very friendly and helpful, showing the site and explaining how their process works. They had a reasonable fee, their room was the right size for my mom, and they were pretty careful about doing all of the medical assessments. They also seem to have good food, and it just seems like a very warm and pleasant place. My mom can do some spiritual things and have some fun activities there. She's also already meeting people to be friends with, and that's very important for us. She just had a bad fall before. We got nervous and decided that she needed to go to a safer place, and we felt good about having their care. She's very happy, and although it was a very big change for her, we are very confident that she'll be safe there while also making new friends. The place is very nice and well-maintained. They've got a lot of tasteful art and maintain them well. Within the rent, you get three meals a day and snacks. We paid another fee for physical care, but it was reasonable. Within the rent, you also get Wi-Fi, cable TV, and a landline phone, and the utilities are covered. Light housekeeping and laundry services once a week are also included. I saw that it was all very helpful for her. The physical care goes on a continuum, and they kind of have a rating chart where they check off areas that she needs help with. As her help level and care level rise, her care fee also rises, but the rent stays the same. They also have a call pendant like most places. This is a smaller place with small neighborhoods of 11 apartments, which is important for her because she's not sociable enough to eat in a great big dining hall. The dining areas here are small, and the residents choose the food that they're going to have every day, so instead of going through a line, it's provided for them. Being in a smaller group is very nice for her, and I was excited about that. It's one thing that I appreciate about this place. Also, when she is already qualified to use her long-term care insurance, they said they will process that for her within her care fee instead of charging a separate one. On top of that, if you use their approved pharmacy, there will be no fee for them to help my mom get her medications.

Nevadiva

My Mother has been at this residence for over 10 years. She is a easy going resident that gets along with staff and management very well. She enjoys meals in the small dining areas. She is able to get outside and walk around the building or sit out there. Clean, no heavy scents masking odors when you get here and walk around the common areas. Staff is friendlier than most!

David

My mother is a resident here and enjoys all the activities and friendly staff!

Wayne

My father is in Madonna Meadows of Rochester. The community seemed fine until COVID hit and then there was a high rate of turnover and things became a little bit more unstable as far as staffing and things like that. There's a certain amount of uncertainty and lack of communication. Our interaction with the staff was good. I think my father likes most of the people there. The rooms are good for assisted living. He has a studio. All the meals are in the dining room. During COVID, they did bring the meals to the room. After COVID, they're all kind of coming back. They do bingo. Once in a while, the recreation person will bring in different speakers. They have church. They'll bring in the clergy from the outside. They'll do different services. They'll do Bible study. There's an area where they hold their different bingo and stuff. There's an outside covered seating area by the front entrance.

VM

My mom moved into Madonna Meadows of Rochester. The staff members were very nice, very knowledgeable, and very helpful. They have somebody come in once a week and clean. They have somebody do the garbage every day. They have bingo, music, and trips.

Jayne

We wanted my parents to go to Madonna Meadows, but we were not able to get them in. The staff looked very pleasant. The facility was very up to date, modern, and clean. They had quite a few activities, exercise places, and a nice beauty salon. It was very pleasant.