Keystone Place at LaValle Fields

Family

Our mom is in Sunny Cove with Alzheimer’s. Her is room is bright, clean and organized. They have so many great activities everyday! Including Outings. We bring her down to the Pub for happy hour to listen to the live music which they have twice a week. They have two beautiful dining rooms and great food. The best part of Keystone is their staff!!!! I can’t say enough about how well they all LOVE the tenets and their jobs. They are our extended family!!

Provider Response

Bev J

My mother has spent time initially in Memory Care and then was transferred to Assisted Living. The staff is amazing, so caring, from the nursing staff to the kitchen help and even the maintenance staff. My mother is in a studio apartment, which fits her needs. The food is delicious, I had Christmas dinner with my mom and I couldn't believe how good the food was. My mom thinks she is the favorite because everyone knows her and treats her so well! We did have a problem with nursing regarding a medication but the staff was receptive and the issue was resolved.

Provider Response

kathy

Has various size rooms to fit different needs. Closets are deep and lots of them. Staff is great and friendly. Lots of activities outside and inside for all residents. Has a monthly resident council meeting to hear any needs or concerns. Live entertainment twice a week which residents actually can dance if wanted or able. Meal times vary to suit residents needs.

Provider Response

annnor61

The assisted living apartments are painted and re-carpeted prior to a new resident moving in, so it feels like new. Bathrooms are spacious. The grounds are beautifully kept. The dining room has a 2 hour window for each meal which is served restaurant style. There are daily activities to get involved in. The staff is amazing. I have never passed a staff member in the hallway or on the grounds that did not greet me. My mom has only been living here for a couple months, and she loves it. Our family would highly recommend checking out Keystone Place if you have a loved one in need of assisted living.

Provider Response

L Bjorkman

The staff are consistently available, kind, compassionate and respectful. Keystone is a welcoming place, offering varied activities each day and wonderful dining menu choices!

Provider Response

Jon E

Mom has a really nice 1 bedroom apartment with balcony. The staff is top notch and so caring. Food is excellent and there are frequent special events and activities for residents and families that are always fun. Also adding that mom enjoys weekly visits to the on-site hair salon where stylist Colleen is the absolute best.

Provider Response

Denajb

The facility and care are top notch. It's a very warm and welcoming place. My mom has been at Keystone since 2019, and all of her transitions have been handled with love - very smoothly and professionally. We could not have found a better place.

Provider Response

Lori P

My parents have been with Keystone since they opened their doors! My parents have had excellent experiences throughout the years. The rooms are perfect and the dining room has several choices for the residents and the food is great! I love the communication with all staff and I have been treated with respect from day one. I’m always amazed how staff members connect with my parents and know exactly what they need! I highly recommend Keystone Place at LaValle Fields in Hugo!

Provider Response

AnnCh

We love the personalized care our mom receives. The staff knows her so well and her preferences for so many things. They take the time to get to know everyone and treat mom like family. The climate is welcoming for all of us when we visit and mom has hosted many gatherings over the years right at Keystone for our large family group. Special care and 5 star treatment was given to make sure mom felt that we were guests in "her" home. We have heard from mom countless times that she is so grateful she is at Keystone!

Provider Response

ekespe

Residents have plenty of activities to enjoy with friendly staff. Clean environment.

Provider Response

Sachimw0

Rooms are large and in good condition. Activities are plentiful and good variety Staff is very friendly and helpful

Rita97

We toured Keystone Place at LaValle Fields. I was very pleased while walking in the door and they have a nice big open lobby area where the residents can even sit out. There's the desk right there and there's somebody always there. I like to be greeted when I walk into someplace. When we were being shown around, the lady that took us around and everything was very full of information. She was answering questions that we were asking. She was giving information about things that we hadn't even thought of or considered yet. So, that was very helpful. The facility was very nice. They had a piano in the dining room and I thought that was just for entertainment and everything like that and they had another special area, like for crafts and, you know, little project things to do. Their outside garden area was very nice. The security as far as the code and everything like that was nice. Everything seems very clean.

Stephanie

We toured Keystone Place at LaValle Fields. All the employees we met were very kind; you could see they interacted kindly with the members, and everyone knew each other's names. The apartments were nice and well-kept. The one my dad is moving into is a first-floor unit, which is nice, because my dad has a dog and it has a lot of space. It has big windows and a little patio. During our tour we tried the lunch, and my dad liked it too.

Mark S.

Honestly, we feel so lucky to have my in-laws here at Keystone. I tell everyone, it's like the "Disney World" of senior living spots. It has all levels of care, currently my in-laws are at the independent stage there. Every single staff member here is amazing. Kind, caring, responsible, fun, and well-informed about this demographic. They love the food and choices here, and we have joined them and been pleased as well. The size of Keystone is key--not so large that they get "lost" with hundreds of residents, yet not to small. The wide range of activities, both daily and special ones added just to spice up the lives of these wonderful residents, is another advantage. Although my husband's parents do not participate in many activities, as they prefer to stay in their apartment, we have observed many happy residents enjoying socializing, learning and playing together. All such key elements that research has shown improves the cognitive and social/emotional sides of each person there! The few times we have gotten them to partake, they really enjoy it and that's a HUGE, over-the-top compliment to the wellness staff at Keystone! The move=in process, which can typically be high stress level, was uncomplicated to the utmost degree. The staff there were so very accommodating, and the apartment is lovely and just perfect for them. Again, we are truly grateful for Keystone Living at Lavalle Fields. We toured MANY facilities in the area. This one has the BEST staff. In this business that means everything. AND their apartment and the rest of the amenities there are top-notch. I am constantly recommending this spot to friends, a true sign of how well this establishment is managed and maintained.

Provider Response

MikeP

The facilities and staff are EXCELLENT! My mother has been there since they opened and have provided wonderful services to my mother and father who passed away a few years ago.

Provider Response

Mary Wettstein

The staff are so well trained in caring for residents with dementia/Alzheimer’s. They are patient and treat everyone with dignity and respect. The activities are always keeping my mom busy and out of her room

Keith

Probably the experience that stands out most prominently is the genuine concern and care that is provided by the nurses aides. This was especially evident when my wife was approaching her end of life period. When I witnessed an aide bend over to give my wife a hug and say "I love you" - and mean it - it truly touched my heart. This level of care and concern was not atypical but rather typical. I often referred to them as my wife's angels, which they truly were. In addition to the attentive and compassionate aides, the rest of the staff was always responsive to our needs and did so in a cheerful and accommodating manner.

DaveN

Our (step) mom Velda has resided at Keystone since shortly after they opened. She enjoys the range of activities and loves socializing with her friends at meals. We have always been well informed about what is happening at Keystone and really appreciate how the handled the COVID pandemic,

Lisa H.

My mother has lived at Keystone for seven years. It is so impressive to see first hand the TLC given to mom and equally impressive at the continuity of care. Staff turnover is to be expected - but the number of staff that have remained year after year is a gift. My mother LOVES it at Keystone.

Provider Response

LindaC

Keystone Place at LaValle Fields was very clean, and the staff was extremely friendly. The average age in independent living was 82, which seemed a little bit more than what I'm ready for. They showed me a 2-bedroom, 2-bath apartment, and it was nice. I saw a happy hour while I was there.

Provider Response

Patricia

Keystone Place at LaValle Fields was very clean. The gentleman that's in charge of the place informed me on everything and was very helpful. They were very, very nice to deal with. I liked it very much, but it was just more expensive than where my parents are right now. I looked at a studio and it was smaller, but it was nice and everything was very well kept up. They're very modern and updated. For meals, you get to pick whatever you want. They also have a gym and nice patios for both assisted living and memory care residents to enjoy. They have a lot of activities, too, such as boat cruises.

Provider Response

Dale

My mom never wanted to leave her home. Shortly after moving into Keystone, and ever since, she tells me how happy she is to be living there and what a wonderful place it is. She likes the food and loves the staff and residents. She feels safe and cared for.

Provider Response

Ken & Deb

Administration, as well as all the staff go out of their way to make residents feel a part of the community and well cared for as individuals. Family members are appreciated for the role they play in their loved ones life. All questions and/or concerns are addressed in a prompt and courteous manner. Employees are friendly and genuinely go the extra mile to provide great service.

Provider Response

K. Abel

Keystone at LaValle Fields in Hugo, MN is where my mother has lived for the past 4 years in the independent living arm of this mulit-level facility. The facility is always clean, with caring staff members at every level. When residents have a concern, they addresses quickly. I cannot say enough good things about Keystone. From the director, to the housekeeping, maintenance staff, chef, and everyone in between, caring and concern for the residents well being is part of their core values. The many varied activities keep the residents busy with fun things to do. You will not worry about your loved one(s) at all when they are living at Keystone at LaValle Fields!

Provider Response

Betty

I think Keystone Place at LaValle Fields would be able to fulfill my overall needs at this point. It's not far from where we live and close to my doctor and my husband. The facility is quite a large place, but on a smaller scale. I believe that they're looking at adding some more units. The two bedroom is quite large, open, and airy with a patio. It has a nice living room, a decent kitchen, and laundry. They have their own chef, and their meals look good.

Provider Response

Paula

Our mother is extremely happy and healthy at Keystone Place. Everyone on the team is very helpful, genuinely caring and friendly; the admin staff is knowledgeable and responsive; the decor is bright and clean and the atmosphere is upbeat. We could not have found a better place for our mother to live. I highly recommend Keystone Place!

Provider Response

Lucky

This facility is very clean. My grandfather LOVES the food. As with all over facilities, there can be times of staffing shortages which makes longer waits on call buttons but overall the staff does their best and is kind and helpful. It is a tad spendy but you get what you pay for here so it is understood.

Provider Response

Colleen

The staff of Keystone are what make it so special. They care deeply for the residents. They are very kind and attentive. All of the staff seem to love, Bill, the director. He keeps things running smoothly, even during covid. The facility is bright and lovely. They have a number of amenities and social opportunities. Our mother is very happy at Keystone. Thank you Bill and Team!

Provider Response

timbo97

My mother has been at Keystone Place at LaValle Fields for 1 year after having been at another assisted living facility. She is the happiest I have seen her in a very long time. She is 94 and very complimentary of Keystone. The staff and management are very caring and honestly address her needs. She has made close friends at Keystone and I can tell her social group has become extremely important to her. The setting is very nice, close to Hugo but in a semi-rural setting. I highly recommend Keystone.

Provider Response

BZ

We love everything about Keystone! The staff could not be more helpful! Mom has been an assisted living resident for a few months now, and she’s really starting to love having someone else do the cooking and the cleaning. She worked hard her whole life, and is now enjoying this part. The entire complex is kept very clean. They are quick to respond to situations that arise. The units are built very well, and sound proof. You won’t hear my Mom’s very loud TV :)

KathyT

The staff is very caring and professional. They encourage residents to stay involved by providing lots of activities and gentle encouragement. My experience has been that the care they provide is very sincere that the people who work there take this as a vocation rather than a job.

Provider Response

Reviewer#EM1126

I visited Keystone Place a year and a half ago with my parents. I guess it's too expensive for them. There's this one lady that showed us around. At someone's apartment, and kinda told us what it all acquires. We didn't go into a specific detail, but she kinda told us how much it would cost for the both mom and dad with parking. And we just figured that that was just too much, too expensive for them. The tour was okay. Probably could use more information. The facility looked nice; I'll give it a 3 because she didn't show us everywhere. It should have had more activities for residents, but I know right now it's hard. She did say this is the crafts room, she didn't say what kind of crafts or activities in there. I would say more social activities, but we know right now is a bad time for things but more stuff for them for the elderly to do.

Provider Response

Paula1

We really liked Keystone Place at LaValle Fields except that they had a happy hour and my mom is an alcoholic. The residents seemed very happy and very pleasant. They had a nice list of activities, and the amenities were very nice. The staff was very friendly.

Pat’s Family

Excellent! The very best, caring, supportive staff from nursing aides, housekeeping, front desk (all) maintenance. Always fresh/clean and well kept! We love it!

Linda

Bill and the staff of Keystone are truly the most caring and professional people I have come across. It's always hard to "leave" your family anywhere. However, I never had any concern or problem of any kind. Thank you!

Her222

I was comfortable with Keystone Place at LaValle Fields when I walked in and I liked what I saw. Michelle, the person who showed me around, was very pleasant, and I got the information I needed. I saw the 2-bedroom 2-bath, a 1-bedroom 1-bath, and there was a smaller 2-bedroom 2-bath. I liked that they have kitchens since I still like to cook. They basically have a full kitchen that wasn't tucked away into a little corner. I was impressed with what I saw. I liked the location, the way it was set up, and that it wasn't on a busy street.

KCDC

My parents live at Keystone and we can't say enough about how wonderful it is. My dad is in the memory care unit and being well cared for everyday by staff who truly care about each resident. Making this transition for my dad was a hard choice for my mom but after a tour and talking with the administration she truly felt this was the right place for him. My mom lives in an independent apartment just a few steps away from my dad so she can see him everyday. My mom enjoys participating in the variety of activities offered everyday and has made many friends. The staff are friendly and caring not only to the residents but also to their family members. The building is beautiful and well maintained. I would highly recommend Keystone.

Verna

We moved my mother into Keystone Place at LaValle Fields. It's a couple of miles from my home, so it's close, and it seems like a really nice facility. So far, we've really been happy with it. The amenities fit all our needs. This place seems smaller than other facilities and just a little bit more fitting for her. Everybody makes you feel welcome and the services they offered fit what she wanted as far as the size of the rooms and the apartments. I liked it better, and felt more comfortable there. I haven't had any issues. I've eaten there and the food is of good quality and there's a good selection. The staff is excellent. Everybody has been very accommodating and very friendly. It's clean and kept up very good. They have a lot of stuff on their calendar, but she hasn't taken part in a lot of it yet. She's still kind of getting used to it. The price is comparable and probably about the same as a lot of other places.

The jelly lady

Would rate them higher if I could. Excellent staff. Residents care always comes first. Even mgmt staff comes in to help out. If I ever need this level of care, I'd be glad to have these people take care of me.

Will403135

We are happy with Keystone. Friendly and professional staff.

Brad V.

Excellent care. Wonderful staff. Clean facility. Great food and activities.

Ray861743

Keystone Place was excellent.

Brenda071825

We did check out Keystone Place at LaValle Fields. The facilities were new. I was impressed with them. They were very nice. I felt that their rates are reasonable considering how new the place is. I got a tour of the memory care unit as well as the assisted living, and I think it would have been workable. They have church service like Catholic service and Protestant service, and they have games and activities. It seemed like everyday they have a full schedule of things you could do.

Sharon510173

Keystone Place at LaValle Fields was really nice and clean. The people were friendly and seemed like they really cared about the folks who lived there.

RJB365611

Keystone Place at LaValle Fields is very nice. My daughter-in-law’s parents are both there. They had checked out quite a few places before they put her parents there. We’re waiting for a 2-bedroom. It has everything that the other places have but the cost seems to run a little lower than some of them. I like that you can look out at fields; you don’t have to be right in traffic. They sent me an activity list, and I noticed there were quite a few things going on. They have a library, a movie theater, and a pub. We went to Thanksgiving dinner there, and I’ve been to the pub once; the food was not exceptional but very good. The people are very friendly there. That makes a difference, too.

Fp804457

We're in an independent living apartment in the Northeast here in Keystone Place, receiving assisted living services. It is just perfect. They have 2 dining rooms, and they are both beautiful. They have a pub which is just as nice, very spacious, and very pretty. We have 2 patios and 3 rooms; one is a large living room and the other a smaller room, but you can actually have parties, and we've done that several times. It's a very convenient place to be. The staff is good. They are very nice, very caring, and very compassionate. Compared to others that we've looked at, their price is very comparable. It is very convenient to a large city, which is St Paul, Minnesota, and that is where we have our healthcare physicians and doctors. We have a lot of activities every day. We do have an exercise room, an activities room, and a park. We've got a theater here in the building; actually it is a large TV screen and some wonderful chairs that you can fall asleep in while you are watching the TV. If you want to watch a movie, we have movie nights here.

Bruce160272

Keystone was a very nice place. That would be our No. 1 bet. The rooms were very nice. The dining area was also nice. The whole place was brand new. The staff was friendly and informative. They knew what was going on and answered all our questions. It was everything you could want.

Joan458850

My husband moved into Keystone Place last August, and it has been an absolutely wonderful experience. The staff is phenomenal, from the people I first spoke to -- the director, the people at the front desk, the people in the nurses’ office -- to the people in memory care. He is cleaner, and he is shaved every day. They have much better food choices, and they vary chef selections. I see a really good variation of menu. I just can’t say enough about the place.

Richard120132

The Keystone Place at LaValle Fields is a lovely and fairly new place. The dining room seemed very nice. The rooms, the common rooms, the library, and the entertainment center room all seemed fine. The folks were very nice and very good to my mother.

Daryll451430

We moved Dad into Keystone Place at LaValle Fields. We chose it because they specialize in dementia care. The staff is very cooperative, friendly, intelligent about his needs, and very professional. The apartments are very nice and clean. It’s perfect for my dad because it has never been lived in by anyone since the place is brand new, built last November. They have different types of activities, like crafts and games. They also have social meetings as well as entertainment.

John446425

My mom is in Keystone Place. They are very helpful and walked us through the whole insurance thing. Everybody has been very nice. The personnel stand out to me. They are very helpful, friendly, and caring. My mom is in a nice, private one-bedroom. It is a brand-new facility. I eat there, and the food is good. The common dining area is beautiful. I will recommend it for sure.

Janet ZXGFTG

It was easy to get to Keystone Place at LaValle Fields. I was impressed. It was a multi-level place that's closer to my sister's and my place, which made a big difference to me. It was a very lovely-looking place, and I saw some of the people walking in the hallways. I got a very nice tour of the place. They showed me a studio room but when I told them the kind of care mom needed, they told me she had to be in memory care, so they showed me the memory care where the people stay and I was just kind of shocked because she would be isolated away from people. It was a nice place for people who would like to live in the apartments. It was a brand-new, very pretty place, but it was not appropriate for my mom. When we were in the memory care dining area, the residents were doing some activities. It looked like an excellent place for someone who does not need the kind of care my mom needed.

Sandi11

Keystone Place was a very nice place. The people were very nice and professional. It was a nice building, brand new and clean.

Deann1

Keystone was a beautiful place. Everything was wonderful, brand new, and beautiful, but it was too far away from my mother. I’d like to recommend it for some other family because it was a great place but just not for us.

Provider Response

Mary121935450

I visited Keystone Place at Lavalle Fields. This facility was very nice, convenient, and had everything you needed there. There was a walking area. There were plenty of very nice one- and two-bedroom rooms. They had an exercise room with equipment in it, a beauty salon and a dining room. The dining room was very nice and elegant, yet very friendly.

diverds

Keystone Place at LaValle Fields. We can not say enough about this facility. Yes it is very new, and yes it is a very impressive place as you wander through on a tour. The food service is fantastic along with the many activities provided. But what really sets it apart from other facilities, is the people inside who are responsible for the care and support of those who have chosen to make this their home. We moved our parents to this facility primarily because it enabled our parents to stay together. It is also close to our home so we are able to visit them often. It has been the third move for them and because of the extraordinary care for both of them and the consideration for each of us, it will be the last move. It is truly the team, who are always carefully chosen, that provide the care and support to the residents and their families. Making this new home safe and pleasant for all. This team from the director to the ladies cleaning, is nothing short of exemplary. For us it was about, will they be safe? will they receive the care and devotion to their well being above anything else? We now know that they will be safe and can see that the team truly provides devotion above and beyond for those who live here and their families. We invite you to take a tour, listen and watch as you walk through and make your own choice.

Provider Response

Lois27

Stunning facility! You walk in and feel at home right away. The staff are upbeat and friendly. Happy hour was a blast! Lots of activities to do and very accommodating. Transportation services, movie theater and fitness center were above and beyond!

Provider Response

nmr

I moved my husband from another facility to Keystone Place Memory Care soon after it opened. I couldn’t be happier. The staff and administration are phenomenal – cheerful, respectful, caring, and supportive. The meals are delicious and residents are proud to have family members eat with them in the dining room. The memory care residents bake cookies often, do many crafts and games, and even go on field trips. As the spouse of a resident, I enjoy being there and I think that says a lot for the atmosphere. Keystone Place truly has gone beyond my expectations and is reasonably priced. I highly recommend this facility for all levels of care, as we are treated as one big family.

Provider Response

A Fellow Reviewer22

Keystone Place was a brand-new facility, so everything was very nice and plush. It had just opened up in November. The staff was very helpful; they even tried to give me more information and referrals to other places if this one didn’t fit. They gave me books and information about things that would help me. They made you feel at home and welcome. There was a gym and a barbershop and had all the same amenities as a hotel. It was very nice. The dining room was very nice, too.

marksjigs

My wife's folk's and her uncle were first to move into keystone and from day one they have taken care of the folks top notch 100% couldn't be any better. The staff have been 100% caring and very efficient. Food is Fantastic! Couldn't be any happier. The building is beautiful well thought out very nice.