Flourish Collection at Rochester

John Tangalos

This community is one of the finest in the area, most beautifully decorated, inviting, and very clean. From our family's initial visit, Jason and Anna were warm, engaging, and encouraging. Our parents loved their apartment , the amenities, the activities, and the fellowship of their neighbors right from the start. My father's comment just a month later was "I love it...we should have been here long ago!" The staff quickly became like family and we noticed that they were empathetic and really cared about the well being of the residents. Thank you Flourish for providing a clean, well maintained, beautiful home for our aging parents!

Provider Response

Anne1

My dad is a resident of Flourish Collection at Rochester. What I like most about it is that the location is two miles from our house. It is set in a beautiful Rolling Hills Community and it has an active lifestyle for an aging population and there are quite a few activities. An overarching experience that we have had is that anything that needs addressed is done in a very expeditious way. The staff is fantastic and personal. They know my dad, and they know me by name. They are always available and ready to help. He lives in an independent ranch home, two-bedroom, two full bath, garage, laundry room, kitchen, family room, and lanai. It has new carpet, fresh paint, and luxury vinyl flooring. It does have safety pull cords and a daily check-in system that if he has not personally checked in, they will follow up and go to his unit and check in on him. There might have been slight variations as having a corner end unit versus a middle unit. They offer valet and chauffeur service. There's music, which my dad really enjoys. They have a pool, a clubhouse, bocce, pickleball, and hot tub that is available to any of the residents to reserve individually or enjoy as a community. They also have onsite healthcare. There are in-home visits by a nurse practitioner on a weekly basis every Monday, which is fantastic. They have in-home podiatry care, which is every other month and they do feet and hands. They offer vision care and they have hearing aid appointments. They have in-home dental care as well. My dad doesn't have a dog, but I see that they have a little van that pulls up to groom and wash and care for your dog. There are quite a few residents that have dogs that I've seen. He has had in-home physical therapy as well, which is fantastic. You're not running around town trying to coordinate that and as a family member/caregiver/helper, it allows me to still raise my family while knowing that he's cared for there. The community director gave me access to communicate with him and he is always available. If there is a problem, it's addressed immediately. It does feel more personal than it does a machine or a corporation. My son and the community director's son were playing against each other at a local high school baseball game and the community director came down to my car and got my dad out of the car and helped him walk up to the game. It's personal. It's not just a business. They care and they want to help make their golden years comfortable and enjoyable and special for them. My dad does go to the dining room on occasion.

Provider Response

Ryan S

Flourish has been a great place for my Dad. Jennifer and her team in AL have been very attentive and kind caregivers.

Provider Response

Dorothy

I toured the independent living. I liked the 2-bedroom, 2-bath ranch with an attached garage. I was very impressed with it. It's only about 3 years old so everything was new. The gentleman that gave us the tour was excellent. He just answered all of our questions, and I felt comfortable just going in there. They have a swimming pool and exercise programs. They have art classes and excursions so they keep you as busy as you want to be. The place is beautiful. It's in a wooded area with some trails around the complex so it's very pleasing. We had lunch there too and it was excellent. The dining room was beautiful. There was enough lighting and space between the tables.