Mission Point of Hancock
1400 POPLAR ST, Hancock, MI 49930
Community Reviews and Comparisions

Featured Review
HNoelle
4
|
October 5, 2012
My experience at Cypress Manor Health and Rehab Center was pretty decent. My grandfather had been staying there for a couple of weeks before my family and I got a chance to visit. The staff was very friendly; seemed to take on the tasks of the elderly and in-need with care and patience. The rooms were a bit on the small side, however, and the entire facility looked like it could use a little bit of renovating. It had very narrow hallways with old carpet and very harsh, bright lighting. They did have a very nice recreational room where we were able to play music and games and have snacks with my grandpa. The food served to the residents was nothing gourmet, but it looked decent enough to eat myself and I probably would have. I did not get to witness any rehab sessions, but their equipment looked safe and up-to-date. My biggest issue was probably the amount of staff on hand at one given time. During the period of my visit, there were several residents pushing their buttons to sound off the buzzer and light at the top of their doors. It actually became a little irritating after a while, because the staff could not always get to them quick enough. We would hear buzz after buzz and eventually yelling from a few of the residents who were seemingly being ignored. Mostly, though, I was satisfied with the way my grandfather was being treated. He did not like being there alone very much, but he seemed to enjoy the way he was treated well enough. Not to mention, the safety and security was up to par as well; there was a padlock on all doors that did not allow you to enter or exit without a code and the code was changed daily. Cypress Manor is definitely a little pricey, but having a loved one cared for and treated with respect is not something you can buy.
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About Mission Point of Hancock in Hancock, Michigan
Mission Point Nursing & Physical Rehabilitation Center of Hancock is located in Hancock, MI, and offers a variety of care types including skilled nursing care, short-term rehabilitation care, and hospice care. This center provides different room options such as private rooms and semi-private rooms, catering to the preferences and needs of its residents. Rooms come equipped with various amenities that enhance the comfort and convenience for the occupants.The facility is well-equipped with several amenities to ensure a pleasant stay for its residents. These include organized activities and programs, meals provided, outdoor and shared common areas, social activities and events, as well as WiFi and internet access. These features are designed to promote social interaction, engagement, and connectivity among residents, creating a vibrant community atmosphere.In terms of services, Mission Point Nursing & Physical Rehabilitation Center of Hancock offers comprehensive support including physical and occupational therapy, with therapists and nurses on staff. The center also accommodates special diets and dietary needs, has a nutrition specialist on staff, and provides medical transportation services. Additionally, the staff is trained in mental health care, ensuring a holistic approach to the health and well-being of its residents. This array of services underscores the center's commitment to addressing the diverse needs of its community members.
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Reviews of Mission Point of Hancock in Hancock, Michigan
3.5
(2 reviews)
Caring101090650
3
|
October 31, 2014
I had a family member at Cypress Manor. Their rooms were just like hospital rooms. They're fine though. They're clean and small. With regards to security, they had good security there too. What they could improve on is to have more staff and better food.
HNoelle
4
|
October 5, 2012
My experience at Cypress Manor Health and Rehab Center was pretty decent. My grandfather had been staying there for a couple of weeks before my family and I got a chance to visit. The staff was very friendly; seemed to take on the tasks of the elderly and in-need with care and patience. The rooms were a bit on the small side, however, and the entire facility looked like it could use a little bit of renovating. It had very narrow hallways with old carpet and very harsh, bright lighting. They did have a very nice recreational room where we were able to play music and games and have snacks with my grandpa. The food served to the residents was nothing gourmet, but it looked decent enough to eat myself and I probably would have. I did not get to witness any rehab sessions, but their equipment looked safe and up-to-date. My biggest issue was probably the amount of staff on hand at one given time. During the period of my visit, there were several residents pushing their buttons to sound off the buzzer and light at the top of their doors. It actually became a little irritating after a while, because the staff could not always get to them quick enough. We would hear buzz after buzz and eventually yelling from a few of the residents who were seemingly being ignored. Mostly, though, I was satisfied with the way my grandfather was being treated. He did not like being there alone very much, but he seemed to enjoy the way he was treated well enough. Not to mention, the safety and security was up to par as well; there was a padlock on all doors that did not allow you to enter or exit without a code and the code was changed daily. Cypress Manor is definitely a little pricey, but having a loved one cared for and treated with respect is not something you can buy.
Medicare
Health
1.0
Overall
1.0
Quality
2.0
Staff
3.0
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