"My dad is at Harmony at Harbour View. The community is great. They seem to be doing well with him and they get him to breakfast downstairs. They've been really good about responding to his beeps when he needs some help in his room because he has a band on. So that all seems to be good. The only negative is they are understaffed and they cannot support non-ambulatory people. He can't get around. So they don't have the staff to help with that and that's something to be aware of. They have an activity director. My dad doesn't like to participate because he doesn't like to communicate very much, but they try to include him. I know that they come by and ask him every day if he wants to get involved and sometimes he'll do it. He'll go down and play bingo because he doesn't have to talk to anybody, but if it's something to do with talking, he won't do it. I have not tried the food myself, but I sit with my dad at breakfast every Wednesday morning so I see what they give and what they have. They'll tell him what's on the menu and he gets to order what he wants. Usually, he has eggs and sausage or bacon and oatmeal or coffee. You name it, they bring it and the cool part is they get to know their residents there. Like the lady would bring him his grapefruit juice before he even asked for it. So, they get to know the people there and when they come up to my dad, they go "Good morning. Here's your grapefruit juice. What do you want from the menu today?" It's pretty good. They have a little bistro area and my family and I gather in the bistro area every Saturday so we had dinner with my dad. We bring food there with him and that's nice. It's like a little place where you can eat food and all that kind of stuff and they have coffee always set up there. I know they have the main dining room where my dad is. They also have a gym with actual workout equipment and stuff like that in there. They have the beauty shop on the third floor where my dad is, and on the fourth floor, they have the rehab. They have full staff there. They have physical therapy and most of the people there do physical therapy 2 to 3 times a week. So it's nice to have that all-inclusive in there. The only thing I'm not happy with is the staffing. If you look at it on the website, it says they can have non-ambulatory people. That's why we placed them there because we thought that if he gets worse, he could stay there, but it all just comes down to staffing. They are great. They're very caring. We have some people in there that are still amazing. There's one older guy who is really good with my dad. He'll be like, "Come on, Major, you can do it. You can get up." He's encouraging to help him try and get up when he falls. They have a lot of people that care about what they're doing. It's not just a job to them. The common areas are 100% clean every day. They do housekeeping twice a week on the assisted living sites. So if my dad messes stuff up or whatever, they'll come in and wipe it up, but they will wait until the cleaning staff comes in to freshen up the carpet if you spill something on it or it's stained or something. Honestly, that to me is great, because they do it twice a week and that's their standard. The only time that it's not like that is when it comes to the individual rooms. It depends on the actual person in the room, like how they are. The value for the money is pretty good because my dad came from another facility where he was in a studio apartment at $7,745 a month. My dad's in a one-bedroom now at $5,551. That's with level three care in both facilities. It's excellent for what the cost is considering their comparison. I don't know if that is normal, but that's my comparison."

"I toured Commonwealth Senior Living at Churchland House. The staff was very friendly. The facilities were a little more used and not quite as nice as the other place, but they were clean. The seniors that were sitting there did not look as happy as the ones at the other place, but everyone looked healthy. The room was absolutely gorgeous and it would have been very good for my friend, but I prefer the other one. They had a craft area and a garden where people could go sit. I didn't see where they ate their food at that time because it was still earlier into COVID, so they were still eating in their rooms. They had me sign in, they had taken my temperature, and they're all spaced. Commonwealth was really, really nice, but they did not accept Medicaid."

"My sister will move into Commonwealth Senior Living at Cedar Manor. Everyone we saw was happy and having fun, and the place was clean. The staff was helpful and nice. They only showed me one room, and it was nice, and that's the one my sister's going to be in. We checked the dining area. It's clean and it's big. I looked at the menu, and I thought it was delicious food. The facility is nice. It's kind of like out in the woods with some nice lawns, driveways, and parking spaces which is good. It looks like a quiet country place."

"Commonwealth Senior Living at Georgian Manor was very nice. It just wasn't in the budget. The room was very nice and very roomy. Ian was amazing. He would reach out to me a lot because I told him about the situation we were in with my mother-in-law and a family member, and it seemed like he cared. My mother-in-law's husband who passed away was a veteran, and Ian gave me a lot of information. We checked the dining area and it was very nice and very clean. We did not sample any food. There were a lot of activities. I saw their schedule of what they were doing. They had a lot of things in the hallway for the memory care patients. They revert to their childhood and they had all these little stations like a little kitchen set. I thought it was very clever. If we could have afforded it, we would have gone there."

"I visited Bickford of Chesapeake. They had the salon, the physical therapy, and the restaurant. They have all the things that you would think you'd need. The staff was very friendly, knowledgeable, very welcoming, very personable, and very good at her job, and we liked her very much. The issue was that it came down to making a decision, and she didn't have availability. The facility was very nice. I never went to anything that was nicer. It just had a nice warm feeling, a place where anybody would be happy to live, and it was well-kept."

"I went to Viva Senior Living at Chesapeake. Everything was memory care. The person that we met with and took the tour with was very personable, good, knowledgeable, and explained everything well. The facility was old, and it showed signs of age, and the rooms weren't appealing. The staff was very informative, and he followed up several times. He was putting the best face forward for the facility. Somebody comes in for the salon, nail, hair, that kind of stuff. They had a common shower. Bathing was like in a college dorm. You have to go down the hall to get your shower."