Tatnuck Park at Worcester

As a daughter of a mother who lives in the memory impaired unit, I am truly in awe of how well my mother and the other residents are treated. The staff have been enormously helpful from the day we researched Tatnuck Harbor Unit to this time of a year later of residency. Attention to detail is taken with anything important regarding resident care, food preparation and service, activities, and room preparation. Recently, my mother needed to be in rehab after hospitalization. The staff were so accommodating and helped us be sure to get the right assistance so my mother could return to Tatnuck as soon as possible. After having visited numerous other residential care places, this was and remains our first choice. My mother is happy here....and that is saying a lot!

Tatnuck Park looked really nice and there was a garden in front. The rooms looked nice and big; the beds looked comfortable. They had good food and coffee. The man who talked to us seemed pretty nice and seemed to care for the well-being of the residents. The price though was a little steep and it did not feel very homey. It had a very formal mood in the atmosphere.

My mom is currently at Tatnuck Park. She's been there for two and a half years now. The facility itself is very nice, but they don't seem to keep help and a lot of the help that they do have are not trained on how to deal with people that have some memory problems. I'm not at all happy with the staff. Well, the higher ups are fine, but the day to day people, the nurse's aides; they are not very good. For the nurses' aides, I'd give them a two. They have a couple of really good nurses' aides, but by and large, their nurses' aide population is very lazy and not really there to help. It seems like an imposition when you need help. You get a lot of attitude and they said there's a big turn-over. They're always short of staff every weekend, and if you do need that extra bit of assistance, it's generally not available. The place is well maintained, clean and immaculate, and they keep it well. The outside and the rooms are well maintained. They've got a good staff for maintenance and that kind of thing. They have a nice hairdressing salon, there are some amenities like I said, but unless you totally can take care of yourself, otherwise when you start needing more help, it's difficult to get it. Yes, I would recommend it especially for people that don't need a lot of assistance. You either have to be in the memory care, the Alzheimer's unit to get more assistance, but when you're in the general population, they do maintain the apartment once a week and they help with laundry, but there are just not enough people to take care of the residents.

Tatnuck Park is an awesome facility. And for the sake the money you pay, it should be. The staff is the best.

My mom has been there for just a week. Right now, we're extremely happy with them. As far as I can tell, she's very well taken care of and she seems to be very happy. The staff is very wonderful. They're great.