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Bear Hill Healthcare and Rehabilitation Center
11 North St, Stoneham, MA 02180
Featured Review
4
|
December 12, 2022
Seemed like a nice clean place, no smells like many other homes. Staff was friendly. Rooms were typical but that's to be expected. No problems encountered.
Community Comparison
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Bedroom Type
one bedroom apartment, studio
Starting Price
$5,951/mo
Care Types
Adult Day Care, Nursing Homes, Memory Care, Assisted Living
What you can do with Caring
About Bear Hill Healthcare and Rehabilitation Center in Stoneham, Massachusetts
Person Centered Care is based on patient/resident preferences, shared decision making and initiation for self care management whenever possible.
Assessments, interventions and plans of care address medical, clinical and behavioral needs and reflect the individual’s ability to contribute to making their own healthcare decisions.
Person Centered Care is a process for planning and supporting the patient/resident receiving services that builds upon the individual’s capacity to engage in activities that promote community life and that honors preferences, choices and abilities. The person centered care process involves families, friends, and professionals as the individual desires or requests..
Medicare
Health
3.0
Overall
3.0
Quality
2.0
Staff
3.0
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Reviews of Bear Hill Healthcare and Rehabilitation Center in Stoneham, Massachusetts
3.7
(12 reviews)
Facility
3.8
Staff
3.8
Food
3.8
Activities
3.3
Value
3.7
Unhappy With Stay At Facility
1
|
August 14, 2024
I was happy with the PT staff, but the kitchen continuously left food items out of my meals and sent me a pork meal after me requesting no non kosher pig meat. Also placed mentally challenged person in my room keeping me awake at night and then moved me to another room with roommate who needed constant care and waking me up each night when being treated. Was very happy to go home.
MikeDBA
4
|
December 12, 2022
Seemed like a nice clean place, no smells like many other homes. Staff was friendly. Rooms were typical but that's to be expected. No problems encountered.
Dennis
5
|
January 19, 2021
My aunt is now in Bear Hill Rehabilitation and Nursing Center. They gave us a virtual tour, and we heard good recommendations. It's also close to where we live. She moved in the last week of November. My experience with it is good. She likes it. So far, so good. No problem. The location is very good and the place is well kept. They seem to have ongoing activities, although we have just been informed that there is a Covid patient in there. They were going to have us visit, but that Covid thing happened last week, so they had to shut down the visiting. Actually the care is good; I haven't had any problems with it. I guess the building was built in the 1960s. It's a 1960s architecture and it is adjacent to a golf course. My aunt has no complaints with the food.
E.Gagne
5
|
March 7, 2018
I don't know where to begin & where to end because Bear Hill Nursing Facility in Stoneham, MA is more than a five star facility, If your searching for the outstanding care for your loved one, look no further because I experienced everything 1st hand & would never steer you in the wrong direction, the Staff, Care, Food & this Facility itself is what anyone could ever needs are right here, the rooms are meticulously clean, you can reach out at anytime to anyone of the staff & your cares or concerns are there for your loved one 24/7 round the clock, if your loved one enjoys any activities or even needs what they enjoy doing, Bear Hill keeps everyone active & happy!!! Amenities are everything you could ask for, Movie Theater, Bingo, exercise & #1 Therapy & Therapist, there always looking to keep any entertainment, even special holiday's are amazing, cookouts, & they get such fantastic meals daily believe me!!! Follow your heart & it without a doubt lead you to Bear Hill !!!!
very concerned friend
1
|
March 23, 2017
Our friend was recently admitted as a resident. I went to visit and was not impressed at all. He hardly has any space as his roommate, a long term resident, has taken over much of the space. My friend has issues with bathroom needs, yet his bed is farthest from the bathroom. We left the room for a visit and after a little while he needed to use bathroom, like immediately! I successfully rushed him down to his room, rushed back to get help. I was told he would have to push the buzzer. I was standing right there telling them he needed help! Nope! They insisted he would need to push a buzzer to get help. While I was there, buzzers were ringing non stop with no one helping. We found the place dirty and the odor was bad. I do plan on reporting this as neglect.
Provider Response
Pleased son-in-law
5
|
March 3, 2016
My mother-in-law, age 97, has been a resident now for over 2 years and receives excellent treatment there. She could no longer live at home after 2 hip replacements and limited mobility now (mostly in wheelchair). It is a clean and friendly place with plenty of activities offered to keep her stimulated. She usually goes to 2 or 3 events per day (they usually have to prompt her and go get her as her short-term memory is down to about 10 minutes) and enjoys the activities. She is very outgoing and gets along wonderfully with the staff. They are very particular about cleanliness throughout the building, which feels so much better than other facilities several family members have experienced.
dexterhouseresident
5
|
December 30, 2015
I visited this facility recently when a family member was there for a extended stay. The facility was very clean, nurses very attentive, & my family member was very happy with her stay, i would recommend bear hill, only downfall is that it is in high demand, so openings are far and few in between.
Susan1234
5
|
October 8, 2015
My mother was in this facility for a year before she passed away. The care was excellent, the staff was always helpful and willing to make her stay comfortable. It was hard to watch my mother decline in health, but the care she got, as well as us as a family, was so kind, and thorough. Mom was always cleaned, turned and repositioned when we arrived to visit, or she was out talking to patients and staff when she was feeling up to it. The facility is very clean, you always see people washing floors and walls, and never get an odor like some other facilities we have been in. The staff was knowledgeable and always willing to go the extra mile to help us.
Caring108319550
3
|
March 26, 2015
Bear Hill Rehabilitation and Nursing Center is sort of a laid-back place. This is where he is now. It can sometimes be difficult getting somebody to help you out. I am not impressed with the staff. They are not really helpful, like you have to really push them for something. Part of the problem I think is that my stepfather is not really a pleasant person. I left the place three or four times because he showed me that he didn't even care if I visited him when I went there to help him.
Tom47
3
|
March 28, 2014
My friend is in rehab now, so she is all set. She is at Bear Hill Rehabilitation and Nursing Center. This facility is pretty close to home. They have rehab and nursing facilities, but at the same building and with the same staff that goes back and forth. The staff is very good and very helpful. She has an open wound, and they are very knowledgeable about the vacuum bandage; they're very good. Elliot, the head rehab guy, he is really good. He sees that my friend gets all the work every day. She seems to be progressing very well. The room that she is in is semi-private. There is another person with her. They both have their own television, but there is enough privacy there. They have a shared bathroom. They have enough storage area. They have chairs and what-not so that people could visit here. Her room is very nice and clean. It is not huge, but it has enough room so that you can visit. It is always clean. The staff there is really good. They are up and down the hallways all the time keeping everything clean. They are doing a very good job of it. Food is not gourmet restaurant. I wouldn't go out all the way to eat there, but it is edible. My friend would have a big meal at lunch time and small snacks at supper time. It works out well. She eats well; they feed her good.
idon'twanttogivename
4
|
June 30, 2012
The center was very welcoming when we visited. The grounds were beautiful and there was an amazing view over the golf course next door. The staff seemed very knowledgeable and open. Although my grandfather did not end up choosing to live there, he definitely seemed to like the facility.
Mom_Of_Two
4
|
April 28, 2012
I never minded visiting my grandmother during her stay and I never felt uncomfortable bringing my young child to see her either. The facility was extremely clean and the staff members were always pleasant. The doctors that came into the patient's room did seem to get a little annoyed when there were family members visiting, but they still gave my grandmother the time she deserved and answered her questions while we were there. The nurses would allow me to bring some toys for my son and we would bring my grandmother outside in a wheelchair so she could sit in the sun and watch him play outside. One thing I was never too happy with was the smell of urine. It is understandable that there is incontinence in a nursing home but it seemed as if it was not properly cleaned up and disinfected because every time I visited I could smell urine while walking down the halls. Also, there were no personal laundry machines at the facility. Family members had to take my grandmothers laundry home to wash for her and that made her feel like a burden to others because she could not do it herself.
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