Wingate at Needham

Charlotte B

One nurse was not nice to me or my dying uncle. I reported her. Still working. Two aids were terrible. My uncle was dying they were put out when I asked for help twice so he wouldn’t fall out of bed. The others were great. Sadly these people made an experience awful.

Val S.

Rooms are good sized, bright and clean. I found staff to be helpful and responsive. A fairly inclusive list of activities is offered each day, and staff were helpful in ensuring that my family member was able to attend. In addition, my family member always looked groomed and well cared for. Staff were communicative and addressed his changing needs.

Sarah Franklin

Because this is a for-profit facility, it does not have enough staff to cover the patients. Each CNA has at least 14-16 patients in the long term care units. Staff yells at patients and family members.

Caring107541450

Mom was sent from the hospital to Wingate. The staff is excellent; the rooms are big and private. They have clean and spacious rooms, which is what impressed me the most. They are very professional.

SheilaGPranskyGCM

I know Wingate well. It's a skilled nursing facility located near my home, and I've been there many times to see a social worker who works there and for community group events. It's on the corner of two busy streets--good for car access (and it's easy to walk to some commercial areas), but parking can be an issue. The facility is classic skilled nursing: 142 beds on 2 floors. It's fairly grand and attractive, and well kept up. The dining room is big and open, and the activities room is large and open, as well. Patients' rooms are average size and mostly shared. But there are a few private rooms. There are also private baths. The physical layout is good. The nursing station is at the center, with corridors on each side. And there's good access to outdoor space. The quality of care is good, too. The rehab unit tends to be very good. All the ancillary services--social services, speech therapy, OT, PT--are very professional, with on-the-ball people. Nursing is also good. One downside: The caregiver to patient ration could be better. Patients can wait a bit after they hit the call bell. Also, the personal care assistant staff isn't highly educated. For many of them, English isn't their first language. The patients I know who were there recently, though, were fairly happy. They got good care--just not immediate response.