The Falls at Cordingly Dam were great, but it wasn't so good at the end. They need to improve on their communication. It was the middle of the month when I asked if they could admit my mother, and because of unexpected delays she ended up going there two weeks later before she passed away. They charged us a one month resident fee and another month that was a last month fee. We were willing to pay two months rent even though she only stayed there for less than two week, but instead of just counting those two months, they also counted the 15 days of delay because they had to hold the room for us and that wasn't revealed to us in the beginning. If it were, we would probably not have chosen them. They should have told us upfront that once they hold the room, we'll be charged from that day on, even though my mother wasn't physically there. I said that it was wrong and the manager decided to just forgive us for those two weeks of holding the room. They treated her well. It was a good facility and it was clean. The staff was very nice and they had a lot of activities. If it wasn't for that last minute money problem, I would have strongly recommended it.
The Falls at Cordingly Dam Newton Lower Falls, MA
Offers Assisted Living and Memory Care
7 Reviews
2300 Washington Street, Newton Lower Falls, MA 02462
Call
(800) 385-2527
Reviews of The Falls at Cordingly Dam
Assisted Living Reviews for The Falls at Cordingly Dam
February 01, 2020
I am a friend or relative of a current/past resident
November 14, 2016
I visited this facility
My experience at The Falls at Cordingly Dam was very good. It was a very helpful and knowledgeable community. The rooms are good, and the location wasn't too far out.
February 10, 2015
I visited this facility
I had visited The Falls. It was well kept-up. It was well maintained and a nice facility. I met the marketing people. They were very helpful and very thorough. They had card games, arts, and guest speakers. They were in a nice location. However, it was pretty expensive there.
Provider Response
Thank you for sharing your experiences with us. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please feel free to contact the Executive Director ( 617-928-0007) if we can ever be of service to you and your family.
January 30, 2014
I visited this facility
I went and visited The Falls at Cordingly Dam. That's the place I like for my parents. Basically what I like about it was if somebody is not totally like needing memory care, they have an assisted living area where they would take people in through the day. It's called The Lighthouse Club. It's for people who don't necessarily need memory care. It's a good program because they keep them busy during the day and then they go back and can be in the assisted living area. I thought that is a unique thing. They also showed me their apartments and they were very nice. The dining room was beautiful too. The staff was kind and friendly. They were just lovely people. They did have activities for their residents like cooking, art work, etc.
Provider Response
Thank you so much for sharing. We take enormous pride in taking care of seniors throughout the aging experience. Please feel free to contact the Executive Director (617-928-0007) if we can ever be of service to you and your family.
December 20, 2013
I am a friend or relative of a resident
I have found a place for my husband. He moved in The Falls at Cordingly Dam two weeks ago. One of the reasons why I chose this for him was because it was close enough for me so that I could visit him everyday. I'm an old lady and so I don't want to drive great distances and this place is exactly 5 miles door to door. The other thing is that it is an assisted living facility but they do have a floor for memory care people. It is a big facility but it only has one floor that has 28 beds for people with memory problems. It is a locked floor and you have to have a key to get there. This facility has a real atmosphere of caring. It looks to me that people there are really and truly caring for these old folks who have lost their memory. The other thing that is very important to me is that, as my husband decline which is very sad, he can stay there to the very end. I don't have to move him again. The staff has also been very concerned about me because I'm very worried and fussy over everything about my husband, but they all constantly would reassure me that he is doing okay even though I think he is very, very limited in what he can do. They did have a lot of excellent programs there but sadly my husband probably will not be able to participate in them. As a whole, I'm satisfied with this place.
July 03, 2013
I am a friend or relative of resident
I never dreamed I would feel my mother so "held" by all of the staff at The Falls. Every request we make is filled immediately and cheerfully, I have such peace of mind that your staff checks in on my mother during the night, and when something happens, they alert me immediately. I know how much organizations take on the character of their leadership, and I am tremendously appreciative for the high bar you set for standard of care and responsiveness. That my mother adjusted so quickly and is so happy is such a tribute to The Falls Staff.
July 27, 2011
I am a friend or relative of a resident
Care is minimal, amenities lacking, food pretty awful, and it is very expensive! We have to provide our own care givers for our resident family member at great additional expense. The chief problem as I see it is the conflict between the commitment to helping residents and the need to make a profit. I would recommend that anyone seeking this kind of care, i.e. assisted living, seek out a non-profit facility.
Provider Response
We are very sorry for the experiences you've had at The Falls at Cordingly Dam. Your opinion, as well as the quality of care our residents receive, is extremely important to us. Please contact the Executive Director regarding your concerns as it is our goal to customize care to the particular needs of each individual resident.
Again, we are sorry for any negative observations. Please come back and visit us again, as we strive to make improvements a part of our daily commitment to the residents.
Services and Amenities of The Falls at Cordingly Dam
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Diabetic
- Low Fat
- Low Salt
General
- Minimum Age: 50
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
About The Falls at Cordingly Dam
The Falls at Cordingly Dam in Newton, MA, is a 90-apartment assisted living community offering both traditional assisted living and The Harbor Program, a specialized program for the memory impaired.
A magnificent waterfall that once powered an 18th century mill is the dramatic setting for The Falls at Cordingly Dam, a Benchmark senior living community. Tucked away in a charming historic village, this is an extraordinary natural haven where fond memories and family traditions thrive. Inside, you'll find a familiar feeling of home with living areas and amenities that have been thoughtfully chosen for your comfort and convenience. Step outside and enjoy the birds and waterfall while relaxing on the deck or courtyard.
At The Falls, providing an independent lifestyle within a carefree environment is our personal commitment to each resident. Welcome to The Falls at Cordingly Dam.
What Makes Us Special
A magnificent waterfall that once powered an 18th century mill creates a dramatic setting for The Falls at Cordingly Dam is tucked away in a charming historic village. Step outside and enjoy the birds and waterfalls while relaxing on the deck or courtyard.
Map of The Falls at Cordingly Dam
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