Northwood Rehabilitation & Healthcare Center
1010 Varnum Avenue , Lowell, MA 01854
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Reviews of Northwood Rehabilitation & Healthcare Center in Lowell, Massachusetts
3.16
(12 reviews)
Facility
1.0
Staff
1.0
Food
1.0
E C
1
|
September 24, 2021
The worst facility I have ever seen. Staff don’t help patients, make them wait or ignore them. Nurses practitioners have no experience, endanger patients and do not return calls. My mother went there with a clear mind to recover from a fall. the nurse practitioner Marva changed her medications so drastically that In a month my Mom was so sedated that she could not have a conversation or understand words. Her nurse practitioner would not answer my calls even after I called all managers multiple times. After two weeks she finally answered because her boss was in front of her and she admitted she saw no need to call me back. I discussed her medications and she had no idea my Mom did not have dementia and did not know her medication cocktail was destroying my Mom. She was not aware you cannot change multiple meds overnight.. Her meds were phased out and after a month and a half my Mom’s mind recovered . All the staff is part time and only some days there is a social worker. Please do not take your relatives unless you really hate them. They will get sick.
anonymous7899
1
|
December 18, 2016
They are the worst nursing care I've seen yet. The residents are always urinated and smelly. They don't even bathe them for days you have to request for your relative to be bathed. I had a relative there and they have the rudest and most unprofessional nurses. They don't care about their patients at all. The even threaten my family members because they couldn't do their job right. Be careful when choosing them every time I've gone my relative has been sitting in his peed pants for hours with no one to change or get him clean. They have no respect for the elderly it's so sad and the stuff I've seen with all the other residents who don't have family to visit it's so unreal. BEWARE!
Lady Nurse
3
|
November 26, 2016
I went to Northwood, and I was not impressed. They were busy, and their staff turnover was a lot. I did not feel at home. However, It was clean, neat, and well put together.
Maureen25
2
|
February 29, 2016
I didn’t like Northwood for my father. I think it was deplorable. The nurses were not kind, but the aides were outstading. I’m a nurse myself and I found their work ethic and their attitudes horrible.
050711
4
|
December 1, 2015
My mom lives there. She likes it and will not go any place else.She likes the food. Loves the activities. Like any place it has its faults. Over all its a good place with kind people.
Anonymous111803750
1
|
August 21, 2015
My experience with Northwood Rehabilitation and Healthcare Center was terrible. I was not happy with them at all. My husband went there, and they tend to just leave him in the bed. The food was not bad. His room was like a cheap motel room with two beds. I did not like the place. I was happy to get him out of there.
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Services and Amenities of Northwood Rehabilitation & Healthcare Center in Lowell, Massachusetts
General
- Resident Capacity: 123
Medicare
Health
1.0
Overall
1.0
Quality
2.0
Staff
3.0
About Northwood Rehabilitation & Healthcare Center in Lowell, Massachusetts
Northwood Rehabilitation & Healthcare Center is a Senior Living provider in Lowell, Massachusetts that offers residents Nursing Homes services. Contact Northwood Rehabilitation & Healthcare Center for more details on services and rates.
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