Heritage Healthcare - Hammond

Susan123abc

Don’t let anyone kid you about Heritage Healthcare in Hammond. It’s horrible, horrible. My husband had diarrhea one day. He still had it in his pull-up the next day. I had to try to clean him up with paper towels from the dispenser. There were no wipes to clean him with. The charge nurses were very good but the staff did not care. There were no washcloths or towels to dry off any kinds of messes. The toilet stopped up. No one fixed it. He stayed wet constantly. I was up there every single day and complained but it did no good. The food was good but the care there was awful. When I pulled the cord with the light on outside the room, I waited 30 minutes and finally went up front to ask about it. The nurse said yeah she could see the cord was pulled but no one came to help. I don’t advise anyone going here or to their new place they are building because it will be the same people. My husband wanted to use the toilet, but they not would not allow anyone to take him to the toilet. I hurt my back trying to pick him up but he had to urinate in his pull-ups. I saw no activities going on except for bingo. That’s it! Absurd! Don’t go there!

Check on your luv one

My mother was there and every time I come to visit there's a problem (wet, same clothing on from previous day, bed pan with urine in it, catheter full) staff who act like they don't care. I've made reports but nothing seemed to be done, I wouldn't recommend this place. Please check on your love ones!!!

crowe409

My sister lives at Heritage, they take very good care of her, she has been there for many years and i would not place her any where else. It is a small nursing home with personal touches. I am kept informed on any changes in her medical condition and the nurses call me when her meds are changed or when she has a doctor visit. I am very pleased with Heritage.

Rebecca13

My mom and I visited Heritage Manor and she loved it. The facility was very clean and the staff was very nice. They also had different activities there.