September 13, 2021
Provider Response
Thank you for your feedback! We have an amazing team and appreciate the opportunity to serve your uncle and your family.
May 08, 2020
Provider Response
Thank you for your feedback and for recommending Magnolia Springs Lexington! We have the best team and love serving our residents and their families.
March 17, 2020
June 26, 2019
October 31, 2018
Provider Response
Bill - Thank you for your compliments. It is a pleasure serving your sister at Magnolia Springs. We are honored that you chose our community as her new home. It’s important to make the right choice. We believe in excellence in all that we do so I am glad you have had that experience.
April 08, 2018
Provider Response
Alan – we are grateful that you chose to visit Magnolia Springs. Thank you for your compliments. We strive to provide a culture of hospitality where our residents and their guests feel warm, welcomed, and appreciated. Thank you – Michael Berg, Executive Director
February 27, 2018
Provider Response
Thank you for your compliments, particularly towards our staff. We spend a tremendous amount of time interviewing, training and coaching our staff. Many communities conduct 1 interview and make a quick decision, but we interview each person a minimum of 4 times to ensure we are thorough. This results in us employing highly capable, professional individuals that offer high-quality care and services. While the community is designed to allow for an active lifestyle, individuals are given the choice to participate, but are welcome to opt-out should they desire a more quiet day.
January 05, 2018
Provider Response
Betty - thank you for your kind words about our accommodations, service offerings and, in particular, our staff. We believe our professional, high-quality staff focus on what is most important: relationship development. Relationship development creates the ability to care at the individual level. It was our pleasure to serve him. As a clarification, we are able to assist with medications 24 hours per day. Our resident assistants can assist with the self-administration of medication. Self-administration support does not require, per Assisted Living reegilation, a nurse on site. Our Director of Resident Services (RN) is on call 24/7.
November 26, 2016
Provider Response
Thank you for your response and compliments - particularly those compliments pertaining to the staff. We believe our kind, compassionate and professional staff makes us a unique option for your loved ones. It is people that truly make a difference and we believe we have wonderful people - I am grateful for the opportunity to work with them each day.
November 23, 2016
October 13, 2016
October 06, 2020
October 01, 2020
July 04, 2020
Provider Response
Nan, thank you so much for this great review. We love our residents and enjoy providing each individual resident with an exceptional experience daily. Love hearing this feedback! Thanks!
December 06, 2019
Provider Response
Thank you for taking the time to leave us a review! We appreciate your feedback about our amazing staff, as they are the true backbone of our community. We are glad to have your parents with us and to hear that they are enjoying all that Magnolia Springs has to offer.
January 28, 2019
May 18, 2018
Provider Response
Thank you, Elizabeth for your kind words. We are so grateful for the opportunity to care for her. She is a true delight to our team. Thank you for recognizing our team's hard work and attention to detail. Our goal is to raise expectations for what it means to live at a Senior Living Community, and I'm glad to hear you feel we are doing just that.
What ongoing training does the staff receive in dementia care?
We use a program called HeartFelt Connections for dementia training. It is more of a personalized plan for each resident based on what their individual needs are and what works best for them to redirect.
Describe the overall population of assisted living residents at Magnolia Springs Lexington. What is their average age? What are their favorite things to do?
78.5 is the average age at Magnolia Springs. Our residents live an active supported lifestyle. Our community was founded on the philosophy that each residents' life is to be celebrated and that we promote and support all eight dimensions of wellness.
What programs or activities does Magnolia Springs Lexington offer to enrich residents' well-being?
-Resident ambassador program: Being a new resident can be very intimidating. Every senior here has been the new kid at one time. We have our resident ambassadors that help new residents get acclimated into the community. -Helping Hands Program: Many of our assisted living residents love to have purpose and enjoy volunteering time. The Assisted Living residents in helping hands assist with activities in memory care. For example: We have a lady who use to be an art teacher, she goes over there and completes projects with memory care residents and staff. -Walking club -Bingo -Movie night daily -Competitive chair volleyball -Bridge club -Ladies tea -Quilting club -Prayer Group -Staying alive fitness -Chair Yoga -Art/canvas painting classes
What places are near Magnolia Springs Lexington or within walking distance for assisted living residents to enjoy?
Kroger shopping center on Leestown road Meadowthorpe Shopping Center
What transportation services does Magnolia Springs Lexington offer to assisted living residents?
We offer transportation to local shopping, doctors' appointments and religious services. Our transportation runs seven days a week.
What makes the chef or dining program at Magnolia Springs Lexington exceptional? What kind of menu can assisted living residents expect?
We have over 130 choices daily to chose from. Over 90% of our menu is fresh made. We give our residents a restaurant style experience. They come down to dine during the time frames the restaurant is open and are served just like being at a restaurant. What you see on the menu for specials today, you will not see again next week. We also have a bistro area with all grab and go snacks for our residents to enjoy 24/7.
What safety features or security measures does Magnolia Springs Lexington offer to assisted living residents?
All of our residents are given an alert pendant to press if they need assistance. This feature works in any area of the community, not just their apartment. Also, our front desk is staffed with a concierge from 8am until 7pm each day. Outside of those hours our doors are secured and residents and families may access that with a special access card. In addition to the external security, our hallways and common areas also are equipped with cameras to monitor the residents well-being. All apartments are equipped with safety features in the bathrooms (grab bars, walk-in showers, shower seats).
How does Magnolia Springs Lexington keep residents' families informed about their loved ones?
Families are able to call our building 24 hours a day. They can ask the caregivers directly with any concerns with their loved ones. Most of our families are on a texting or call basis with our resident service Director Lois Justice or Memory Care director Diane France. We want our families to feel included in their loved ones care and up to date on how they are doing.
What is the care staff-to-resident ratio at Magnolia Springs Lexington during daytime and nighttime hours?
AL: 1:20 3 caregivers during the day not including our nurse Lois Justice and her assistant Amelia Bower. Drops down to two caregivers at 9pm. MC: 1:9 3 caregivers during the day not including our RN Diane France. Drops down to two caregivers after 9pm.
If Magnolia Springs Lexington accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We welcome all pets under 25 pounds. Dogs must be leashed when outside of resident apartments but relief areas are provided in several locations outside of the building.
What ongoing senior care training does the staff receive?
We work with Relias to do monthly modules with our staff to stay up to date with all of our training and compliance. We also do monthly team meetings and bring in expert speakers to also assist with training.
How many staffers are on duty in the daytime and overnight?
3 staff during the day and at 9pm drops down to 2.
What safety features or security measures does Magnolia Springs Lexington provide to protect residents who wander?
Our memory care offers secured doors. They have many areas that allow them to wander our memory care safely.
What programs or activities does Magnolia Springs Lexington offer to keep residents engaged? How does the staff engage residents' long-term memories?
-Helping hands program listed above -Music Therapy -Daily exercise -Reminisce therapy -Massage therapy -Cooking classes -Gardening classes where we use what we garden in a farm to table meal. -Walking club -Joy Ride weekly: Our memory care residents get to go out on our community shuttle and drive through horse farms.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our RN and director of Memory care Diane France. We do a pre-assessment before a resident comes into the community. We do another assessment on move in day to see if needs have changed. We also do one 30 days after move in and have the family come in for a round-table meeting with every department head to go over how the 1st thirty days in our community as gone. From there, we do them quarterly or more as needs change. A family can request an assessment at anytime.
What techniques does Magnolia Springs Lexington use to support memory care residents during mealtimes?
We offer family style dining in memory care. We have red table clothes to stimulate appetite. We try to seat residents with similar seniors on their level. If mild/moderate level they would be together so they can enjoy conversation and socialization. If later stages we will have our staff sit with them through the meal and prompt them throughout the time they dine. We will use adaptive silverware if needed to make the resident as successful as possible.
How does Magnolia Springs Lexington keep residents' families informed about their loved ones' health?
Families are able to call our building 24 hours a day. They can ask the caregivers directly with any concerns with their loved ones. Most of our families are on a texting or call basis with our resident service Director Lois Justice or Memory Care director Diane France. We want our families to feel included in their loved ones care and up to date on how they are doing. We have many families who also partner with Advanced Care House Calls our NP group that will come in to see their loved ones here on site. Diane and Elizabeth our NP communicate on the residents she see’s weekly. Diane will help facilitate communication if a family or loved one cannot be present for the appointment.
Describe the neighborhood around Magnolia Springs Lexington. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located in a residential neighborhood and across from Lexington's newest fire station.
Is Magnolia Springs Lexington affiliated with a hospital if more care is needed?
We are not affiliated with any local hospitals but have great professional working relationships with all local hospitals. Families at Magnolia springs can chose whatever hospital they prefer: Top hospitals that are in our area are: -CHI St. Joe -UK -Baptist Health For acute rehab: Cardinal Hill
Who says moving to a senior living community means giving up your sense of independence? Magnolia Springs embraces the fact you are your own person, different, unique, one-of-a-kind—with your own lifestyle, pursuits, and hopes for the future. Even better, we celebrate it! Each and every day. That’s just our way. The Magnolia Springs Way.
At Magnolia Springs, residents in Assisted Living enjoy freedom, choice, and flexibility even though they need a little assistance with the activities of daily living. The Magnolia Springs Way means you call the shots. Eat when you want. Sleep in or rise early. Be social or stay put. We’re just here to empower you to do it.
Before you move in, we take the time to work with you and your family to line up the individualized services that will make your life better—from assistance with bathing, dressing, grooming and medication reminders to personal laundry service. Once you’re settled in, we routinely evaluate services you receive to make sure they continue to meet your changing needs.
Memory Way at Magnolia Springs embraces and celebrates everything our residents do—from dressing for the day to baking a cake or writing a letter. Using our nationally recognized Heartfelt CONNECTIONS™ Memory Care Program, we capture details about each resident’s family, friends, career, hobbies, likes, and dislikes. Then we apply that lasting legacy of details to daily activity programming—creating success stories one small victory at a time.
Inviting families to participate is also key to our program, so we host support group meetings. As a family member of a resident at Magnolia Way, you’ll gain a better understanding of the disease and how to make the most of your time visiting your loved one here.
As a not-for-profit community, our focus is on satisfy our residents, not investors. We believe our residents deserve the highest quality of care, that’s why we put money back into items that directly affect those individuals living in our community, such as food, leisurely activities, and hiring a well-trained, professional staff.”
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