REHABILITATION CENTER OF LISBON

Reviewer#JM300822b

My mother was at the Rehabilitation Center of Lisbon for a couple of months. It's a beautiful place and has nice scenery. The food was excellent. But how the place is being run is very, very cold. It was hard to get help there because people were changing so much, but they had some very nice aides there. I was there about every day and somehow that concerned them. So, it bothered me that just because I was coming there a lot, they got upset about that and they were kind of intimidated by it. That situation kind of started to wear on me. I found some places to transfer my mom to and they sabotaged that. They lied to them and said that I was doing things, and they gave them my wrong phone number so they couldn't call me. The administration should be more accessible to people and be more considerate. We had dealings with the head nurse, which was not good because she was under the thumb of the administration. Mom did not get help from her at all. I did not feel that she was caring. They had bingo, but very few people came out to it. They took some residents out for walks. They had a beauty parlor, a fountain, and a little tiny garden, but nobody was ever out there. One of our contentions was that we were just given a bill and we were not told what it was for, we just had to pay it.