4114 W. Springfield Avenue, Champaign, IL 61822
4.0
(11 reviews)
"Really love this place now! I just want to start off by saying that the owners of the Villa West assisted living facility LISTEN! A couple of months ago, after a meeting with several caretakers (children, husbands/wives of residents), concerns were expressed and immediate action was taken. The Villa West was a very different place the very next week. The previous Executive Director was removed and a new ED, Laura,was hired - she is kind, gentle, with a great personality and always a smile. She is very open to suggestions and conversation. The staff now has a "spring in their step" because they are so happy doing their jobs since the previous ED was no longer in the building. The owners brought back several staff who had previously been fired - they were happy to be back and felt like it was a "family" again at The Villa West. The food is more varied and is improving everyday (now have two choices with the promise of more fresh fruits and vegetables) and the individualized care is top notch. The CNAs and nursing staff are all knowledgeable and quite personable. The level of care that some residents receive at this AL facility is mind-boggling compared to the AL facility my mother was in prior to this one. I can't say enough about the group activities that are offered. They have wonderful craft projects, and great cooking adventures every week. Robin is wonderful with the residents. Bingo is a regular activity with great prizes. There are regular scheduled outings to Walmart, the grocery store and individual transports wherever a resident needs to go. The facility is stunningly beautiful from the bistro, the "yellow room" and the courtyard is adorned with a fountain and beautiful blooming flowers, shuffleboard and a putting green. There is an on site beauty parlor, physical therapy room, activity room and game room. I was coming down from Chicago for at least a couple of days a week just to keep an eye on things but now feel very comfortable knowing that my mom is in great hands when I leave to go home. I would highly recommend the Villa West! The old Executive director is gone - now let's move on and make this place the showcase it can be!"
$4,255







