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Supportive Living of Washington

1150 Newcastle Rd., Washington, IL 61571

(800) 558-0653

Verified Partner

4.76

(17 reviews)

Offers Assisted Living

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Reviews of Supportive Living of Washington in Washington, Illinois

4.76

(17 reviews)

  • Facility

    4.2

  • Staff

    4.7

Lois

3

May 25, 2023

I visited this facility

We toured Supportive Living of Washington, but I didn't like that one. When you walk in the door, it was just too busy. There's too much stuff in there that it kind of seemed cluttered. I have a big family and there's nowhere to go and sit comfortably to visit outside the room. I looked at the rooms. They were clean, but they seemed like they need to be updated. They didn't have a doctor on call, but they did have a medical person. As far as registered nurses, they only stayed there on just a workday. The dining area was nice. The person who gave me the tour was very informative. In the hallway, to get to your room, there were slopes. My mother has knee problems and so for her to get around that place with certain hallways would've been difficult. They have a beauty salon and some small areas where you could do some crafts, a library, and a little theater room to watch movies. They also had church services.

Anna

5

October 5, 2022

I visited this facility

My tour at Supportive Living of Washington was good, but they have a waiting list at the moment. The people looked very happy. All the areas were very clean. I was quite impressed. I liked the bathroom situation, the fact that it was not a tub with a shower, it was an actual shower. You could walk in and not have to worry about tripping, which is important to us old people. They have a beauty salon. They showed the mailboxes and the outgoing mail slot, and that's important to communicate with people. They had some rooms where there was seating and TV, like if you want to have a movie night. The laundry area was closed. I was impressed with the cleanliness. There were residents that you could see, and they looked happy, and that's important. The staff during the tour was very kind and explained everything.

Gail

3

April 30, 2022

I visited this facility

We toured Supportive Living of Washington. We weren't too impressed at first because when we got there, they didn't even know we were supposed to be there and there was nobody to give us a tour. We had to wait for a while for somebody to get there to give us a tour. They said they didn't know anything about us being there. The place was smaller and not as bright and cheery as the other one. They have like a mini-fridge and a microwave in the room. They have like a patio out back with chairs and tables. However, I would give them a 3 because we had to wait. Also, the person that was giving the tour was knowledgeable, but she was kind of rushed because she had somewhere to go, so we felt like we were kind of rushed through it.

JD

5

December 30, 2021

I visited this facility

Supportive Living of Washington is all assisted living. It's very clean, friendly, and has a smaller kind of a home town feel to it. It's not that large. The staff who assisted me was knowledgeable and friendly. The rooms were nice. They were a little bit smaller rooms compared to the big facilities, but they did have a kitchenette and a separate bedroom, bathroom, and living room. The dining room was nice and clean. And since it's a smaller community there, it was fairly small but they could put everybody in there. They showed us a salon, physical therapy room, there was a massage therapy room and there's a movie theater too. It's very nice, it has a little bit more of a country-style versus a modern style, but it was very updated.

Shari

5

September 2, 2021

I visited this facility

I have chosen Supportive Living of Washington for my mom. It's more assisted living. It's a Christian-run organization. We just stepped in, and everyone was so gracious and so kind. They stopped what they were doing. They showed my sister and me around. The residents were all happy. It's very homey. A lot of times you see these places and they're so austere and it's like a luxury hotel, and a lot of times they're just not comfortable in that, they want to be home, and this feels like home. The apartments are super clean. Everything is set up for ease of access, which I love. There are like pull chains in the living room and the bathroom, and they give them one to wear around their neck. Everything is included, and there's no extra price for anything. For example, if my mom needs help with medicine, bathing, laundry, or cleaning, it's all the same price, and they fit their care to her needs. It's phenomenal; I can't say enough about it. The dining area is huge. I love it. They can sit wherever they want. The food is brought to them. If they don't show up, they go check their room for them, which I love. I asked a couple of the residents, and they love the food.

Tamara

5

March 19, 2021

I visited this facility

We had a wonderful tour of Supportive Living of Washington. The director that showed us around was very nice, very patient, answered all our questions, and showed us everything we wanted to see. The facility is very nice too. It's several stories, so there's elevators. They seem to have enough staff and a lot of activities planned. They also have a nice dining hall. It's only about three miles from where I live, and a block away from the highschool where my daughter goes. My daughter said, "Oh, I can just go over there during lunchtime and eat lunch with grandma." It's an older building, but it's not dirty or anything like that. It's a clean facility.

Provider Response

Thank you Tamara for you review! We loved meeting you and your family!

Judy

5

January 1, 2021

I am a friend or relative of a current/past resident

Facility has given my mother excellent care, even more so since Covid. Would recommend this facility to anyone looking for a great care giving place for the elderly.

Provider Response

Thank you for providing your review and trusting us with your mother's care; it means a lot to our staff and organization as a whole!

Kepsplace

5

January 1, 2021

I am/was a resident of this facility

What a great job they have done this crazy year. Thanks to them and would recommend them to anyone

Provider Response

Isn't that the truth (crazy year)! Just think of what we can do when things are back to "normal"... We have all learned so much and are appreciative of our residents and families for their support. Thank you for your review.

Commenter99

5

January 1, 2021

I am a friend or relative of a current/past resident

Strong leadership, caring employees, numerous activities, and excellent facilities.

Provider Response

Thank you for your feedback and for your support during these challenging times!

Ann Yakle

5

December 31, 2020

I am a friend or relative of a current/past resident

My 90 year old Dad has been a resident for 7 years. His care has been top-notch especially since the pandemic. Amy and her staff have gone way above and beyond to make sure both the residents and employees are as safe as possible. I greatly appreciate the regular communication as it alleviates some of the worry that accompanies Covid. The staff have thought outside of the box in order to keep the residents’ spirits up by coming up with creative, social-distanced activities and treats and safe ways for families to visit their loved ones.

Provider Response

Thank you Ann for all of your support through these challenging times (as well as before and after)!

Mary

5

December 31, 2020

I am a friend or relative of a current/past resident

So very happy with the love & care that my mom receives.

Provider Response

Thank you; we appreciate your feedback!

Mustard Seed

5

December 31, 2020

I am a friend or relative of a current/past resident

The staff and management are amazing. Supportive Living of Washington is a Godsend for Mom and our family!

Provider Response

Thank you for your review. We are blessed to be able to care for your loved ones and appreciate the trust and support. We also don't mind a little praise here and there!

HWT

5

December 30, 2020

I am a friend or relative of a current/past resident

2020 has been a very difficult year for everyone, especially facilities for senior citizens. Supportive Living has done an outstanding job protecting the residents and keeping the COVID problem to a minimum. This has required lots of work, thank you all for what you have done; we don't say that enough.

Victoria

5

December 30, 2020

I am a friend or relative of a current/past resident

This has been the most wonderful move for my mother. Beautiful facility, thoughtful and caring staff and dedicated to ensuring that the residents feel this is their home and that their input is valued.

kaufmancrew

5

December 30, 2020

I am a friend or relative of a current/past resident

We have had the opportunity to see the leadership lovingly make Supportive Living a place to call home, even during the pandemic. We highly recommend it!

Vickie

5

December 28, 2020

I am a friend or relative of a current/past resident

The staff has done a superb job dealing with the extra work caused by the pandemic. They have also done an excellent job with activities and keeping up the morale of the residents during these unprecedented times. When I have dropped off items for my loved one, the staff has been very prompt in coming out to get them and promptly delivering the items. The staff is always very pleasant and courteous when I call them. The director has done an excellent job keeping family members informed via Email on a regular basis. The work they did in videotaping the residents for both Thanksgiving and Christmas and sending them to family members are treasured items for families for years to come.

Provider Response

We certainly could not get through this without the support of our resident's, loved one's and the community! Thank you for your review.

MarkHelmuth

5

December 28, 2020

I am a friend or relative of a current/past resident

The staff and director run an excellent facility , and provide all residents with great care. Thank you for everything you do-

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Costs for Supportive Living of Washington in Washington, Illinois

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,100

Starting Price

Services and Amenities of Supportive Living of Washington in Washington, Illinois

Costs

  • All Inclusive Rent
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: No

General

  • Resident Capacity: 68
  • Minimum Age: 65
  • Pets Allowed: No pets allowed

About Supportive Living of Washington in Washington, Illinois

Welcoming, caring, and compassionate, Supportive Living of Washington is a retirement community that allows seniors to age in place. Located in the town of Washington, Illinois, we provide high-quality, faith-based, senior living, and care options that encourage the highest possible level of independence in a setting that’s convenient to transportation and shopping.

At Supportive Living of Washington, we care about you, your family, and your future. We offer spacious assisted living options and wonderful amenities, as well as a service plan that provides flexibility when a resident's needs change. Our highly trained staff works as a team to provide quality, personalized care for each resident. We maintain deep ties to our local community and surrounding areas, including area churches.

Amenities:
  • Community movie room
  • Outdoor courtyard and garden
  • Beauty/Barber Shop
  • Housekeeping
  • Laundry services
  • Transportation services
  • Alert pendant and pull stations
  • Fresh home cooked meals
  • Drink station and snacks available all day
  • Private dining/event room available
  • Salad cart available with lunch and dinner
  • Extensive activities program
  • Chaplain services
  • Church and Bible study
  • Individualized care plans
  • Wellness staff available 24 hours per day
  • Medication management and pharmacy services
  • Access to visiting healthcare professionals
  • Health care needs and status monitoring by licensed nurses
  • Personal care services
Activities:
  • Entertainers
  • Daily fitness, strength, and balance activities
  • Weekly crafts
  • Bingo
  • Movie nights
  • Offsite excursions
  • Senior Learning Network programs

Map of Supportive Living of Washington

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