Garden Plaza of Valley View

My mom was first in an independent place and then she moved into an assisted living room at Garden Plaza of Valley View. I think the staff was very friendly, attentive, and paid a lot of attention to the residents. They have really good meals. You don't have to sit at the same table. They have so many places where they can move around. They have activities and a bus to grocery stores. The facility is really clean inside. The dining room is a nice size, and there's like four people to a table. They have an outdoor area where you can walk around outside, and some patios with gardens. They have a piano in there, and they bring in music. They have a big choice of rooms, a studio apartment all the way to a two-bedroom.

This is a beautiful facility, but what impresses me is the personal touch that happens with your family member from the time you walk in the door. From the top down, this staff actually cares. Administration is hands on and fully committed to your best care.

My overall impression of Garden Plaza of Valley View was very good. The rooms that I saw were remodeled so everything was new inside. It had new carpeting and was very clean. They had a lot of activities, like shopping tours, card games, bingo, and exercises for the residents.

My father-in-law went into Valley View a little over a month ago and had skilled care for a month, and then mom moved in about 10 days ago. They are in a one-bedroom assisted-care now. The staff is smiling, the place is clean, and my father-in-law says the food tastes fairly good. The dining room is more of a restaurant-type area, and the tables are round, so there is really no one at the head of the table, which puts everybody on a kind of equal footing. They do have a lot of activities, like planned bingo and that type of thing. My mother-in-law, with dad being kind of a shut-in for the last three or four years, was never able to go with friends or do anything, so now she says, “You’re OK now, and I am going to play bingo.” And I really think that that has really helped her immensely, because she is not his total caregiver when they’re at home. Not a lot of the facilities have the ability of skilled care, and this facility, even though it is costly, did have the option to have skilled care for that month when he got out of the hospital. Had we picked some other place, they wouldn’t have already established the rapport. When they have a vacancy, they go in the room and paint all the walls, and then they do a thorough cleaning, but also pad in all new carpet every single time, so you don’t have to question, “What’s on that carpet?” As you’re coming in the door, to the left there’s a little kitchenette with a microwave, a little freezer, and a little larger refrigerator, so they can eat breakfast in their room if they want to and have a little snack. If dad wants toast, they could make toast or that type of thing. They can’t do any major cooking, but they’re 86 and 87, so they kind of like other people cooking for them.

My visit at Garden Plaza was extremely nice. The rooms were a little bit better than adequate, they have a living room, a bedroom, and a bathroom.

I have visited Garden Plaza of Valley View and it's really great. I've eaten there; the food was great. I'd been in the rooms. The size of the rooms is very, very nice. We have two aunts there that each has an apartment of their own and they're both very adequate for what they need. They have a wonderful, wonderful area for television or puzzles or library. They have a room that even a great group of family can come and visit and eat in there if they need to. They have very, very nice facilities for dining. They have activities. It is a very nice place. There are several different buildings all on the same campus. They're clean and up to date. Everything is nice. It's not overly modern because it's older people there but everything is fresh, new and nothing run down, nothing dilapidated or needing repair. The staff has been very nice. My husband's uncle was having a problem and we were there trying to help and they were great. They had to eventually move my husband's uncle from the facilities because he became Alzheimer's that they couldn't handle at the assisted living place. When we were there and problems arose, they handled it very well. They were very kind and treated everybody with respect.

Grandpa was at Valley View. They're friendly and they welcome visitors. I think it is very comfortable and very friendly. You feel like you belong in a small community. The staff is very helpful and very concern. If grandpa didn't come down for lunch or if he missed a meal, they were there within half an hour knocking on the door using their pass key and check on him. They really try very hard to involve people in activities. Their activities are scheduled two days a week. They don't have it every day of the week. The dining room area is so much nicer. They have good food.