Arbor Village at Hillcrest

Offers Assisted Living and Independent Living

21 Reviews

1093 S Hilton Street

Boise

83705

Arbor Village at Hillcrest

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4.5 21

Jeff 2022-04-09 We toured Arbor Village at Hillcrest for my mom. The building was older, but it had been remodeled and very recently in the last maybe two or three years. From the outside, it didn't look anything great. What I mean by that is that the building was built in the 80s versus maybe a more modern-looking building. But when you're on the inside, it was very nice. I admit it would have been our first choice. The reason it wasn't, was because less than a week before we would have put her there, it came out that they had applied for the city to convert from senior assisted living to senior apartments, and that was kind of a deal-breaker. I'm not going to put my mother in senior apartments because that's not where she was. The facility was beautiful, but in the end, I can't guarantee that my mother can live here for the rest of her life. I don't want to discourage another person from potentially going there, but in the end, that was my reasoning for not. They were very, very nice. I would give them a five across the board. The staff was nice, and everything was nice. I only actually talked to the sales director. She was very helpful. She did not disclose that this potential thing would happen, although I don't think she necessarily knew. The room seemed like it was a little bit larger than the room that she's in now. The dining room was beautiful. It was open to the top, and there was a balcony kind of over and above half the dining hall. It was open all the way to the ceiling. Two stories on one side and one story on the other side. One time a gentleman was playing guitar and music up on the balcony and you can hear it pleasantly down in the dining hall. It was just a very open feeling atmosphere. They had a very nice sitting area. The dining hall was really, really nice and they had activity rooms and staff and so on. I visited this facility

5 5 1

Familymatter 2020-03-13 I recently moved a parent into Arbor Village at Hillcrest. The management team were responsive and creative in getting the right room for my dad. They need to move quickly to get the room ready to meet our timelines and they rose to the challenge. They considered both his needs and his interests in locating the correct room for him. While we were touring, all staff including the cook and maintenance went out of their way to introduce themselves and welcome us to the community. They also took the time to share their current and future plans for renovation. I am a friend or relative of a current/past resident

5 5 1

JY 2019-08-15 Arbor Village at Hillcrest was dingy and dark. They did not have a room even close to adequate for my parents. It was assisted living, but it looked more like independent living. The one room that they had for somebody who needs assistance or uses a wheelchair was horrible. I did not get a good impression of it at all. The grounds and the location are lovely. The community relations gal promised all kinds of things that were not there yet. She should have been honest from the beginning. The dining area looked fine and light, but their hallways were dark and needed updating badly. I visited this facility

5 2 1

Marvin 2019-04-30 Hillcrest Retirement & Assisted Living seemed very nice and larger than the others. It was very adequate. They had an all-day buffet that people can get food when they wanted it. The common area was adequate. The facility was very clean and it was close to everything. The one person I interacted with was very favorable. I visited this facility

5 5 1

torivleigh 2018-11-02 Hillcrest is a beautiful facility with an amazing staff who goes above and beyond to make sure that the residents are happy and comfortable from the moment they walk in till the day they pass. Hillcrest always strives for the best experince they can give and not just for the residents but for the families and staff as well. I am/was a resident of this facility

5 5 1

Jasiah 2018-09-25 The rooms at Hillcrest are very spacious! They have a very sweet staff. The residents have so much fun! I would say a favorite activity would be bingo & Happy Hour. The activity director keeps them busy with crafts, outings & fun games. I recommend Hillcrest. I visited this facility

5 5 1

teresa353757 2017-05-26 I like Hillcrest. I had one of the residents walk me around, and she was sweet, wonderful, and is a great advocate of the place. She loved it and has been living there for a couple of years. They had a TV room which was like a comfortable living room with couches, and the place was clean and very nice. It was an older place. I visited this facility

5 4 1

Shelli582632 2017-03-27 The lady that showed me the tour at Hillcrest was very, very nice. She is very helpful as well. The place was a little older than where my dad is now. It's nice, but the only thing that was bad for us was the location. There was no much of a scenery. I did not see any activities when I was there, maybe because it was close to lunchtime. I visited this facility

5 3 1

lcm1944 2017-03-25 While I was visiting my aunt for dinner, it took 40 minutes after we sat at a table to have our order taken. By the time our food came, it was cold and they were out of the advertised dessert and we were offered an old lemon pie that was chewy and rubbery. Using the public bathroom was a joke, there were no paper towels or any way to dry my hands. A man leaning on the med cart by the dining room just watched us in the dining room looking like he didn't want to be there. A resident had to try for 15 minutes to get his attention. I felt bad watching because it looked like they really needed his help and he didn't seem to care. I'm looking else where for a place to move her. I do not trust this place. They do not seem to care... at least this man doesn't and the dining staff doesn't pay attention. I am a friend or relative of a current/past resident

5 1 1

T2008 2017-03-10 One of the best communities in Boise. We love Hillcrest and the staff. Apartments are huge and even include a kitchenette and a patio. Wonderful walking paths, activities, food and cares. I am a friend or relative of a current/past resident

5 5 1

Amanda2017 2017-03-09 I toured this community this week and the sales staff was excellent. She had a lot of information and was very professional. We will be hopefully our mother into Hillcrest this summer. Hillcrest is a beautiful community. I visited this facility

5 5 1

mimi2017 2017-02-24 Hillcrest is a beautiful community with great staff. Residents are treated with dignity and respect. The food is amazing and the size of the apartments are amazing. I am a friend or relative of a current/past resident

5 5 1

Scott057507 2016-09-18 I’m completely satisfied with Hillcrest. The director -- Becky -- was of great assistance in getting him admitted into the facility. He seems to be adjusting fine. The staff is assisting in his adjustments; I don’t have any concerns at this time. I am a friend or relative of a resident

5 5 1

Melbalove 2016-09-01 My grandma goes to Hillcrest to play bridge with a few of the ladies that lived there. They are always so accommodating to the bridge group needs like 2 tables, 4 decks of card, and a private large room. The great and very friendly staff always greets the ladies at the door to escort them to the right room so they aren't wondering around lost. The staff also provides lunch and fresh coffee, tea, water and even some afternoon snacks. Grandma is always tired when she gets home from playing cards and she says its because they just sit there and laugh the whole time. One of the times she was due to go play cards, her transport had called and cancelled due to a family emergency. When I called to tell them that she wasn't going to be there, they offered to send their facility van to pick my grandma up at our house and then bring her back when they finished. I was so shocked that they offered. It really made me feel like my grandma was not just another visitor. I am a friend or relative of resident

5 5 1

Sharon93900550 2015-02-09 I really liked Hillcrest because the minute you walked in, they were right there talking to you. They'd ask you if you wanted anything to drink, and when they come to walk you around, they were really friendly. It had everything you could think of. It was smaller, but you could still feel the warmth in there. The rooms were big; they had the biggest rooms because they used to be independent living, and they changed it to assisted, so they just left the rooms the way they were. I visited this facility

5 5 1

Caring80486050 2014-03-26 I was very impressed with Hillcrest. I don't know if he was called the sales manager or what his title was, but he toured us through the facility, and he was very knowledgeable, helpful, and friendly. I was very impressed. The nursing staff is excellent, too. The rooms are small. They did have a menu, and you order from it, which was certainly a nice touch, rather than just having food brought to you. They try to cater to your needs. For instance, they make the liquid oxygen possible for residents to utilize. They were very friendly, helpful, and very knowledgeable. I visited this facility

5 5 1

Kristin 2022-01-02 I liked that Arbor Village at Hillcrest had laundry services included. Also, it was a little bit more updated and pets were allowed in. My mom has a little dog and I liked that you could have a private little fence off of the back door or you could have one built if you wanted too, so that your pets would have a little area to go out into. The person that did the tour was super nice. She'd been there a long time and I felt she really knew her stuff. They would do a mystery excursion once a month or once a week where they would take people out to go get an ice cream or up to the mountains or wherever. I believe they also had bingo, a bridge club (which my mom was excited about because they were trying to get enough people to have that bridge club), card games, a little tech room if they wanted to be on computers, and a salon onsite. I liked how they scheduled doctor appointments for them and had transportation available if they needed it. I also liked that even if you came in as an independent living and then needed assisted living down the road, you could stay in the same room. I visited this facility

5 4 1

Deloris T. 2021-09-22 The staff and residence are so friendly. I always feel welcomed and safe. The food is excellent! I love being able to have my dog Molly living with me. I am/was a resident of this facility

5 5 1

Teresa 2021-07-15 We're preparing to move my mom to Arbor Village at Hillcrest. She's already paid the first month's rent. She will be moving in sometime next week. She's going to be living in the independent living at this time. We chose it because of the price and so that when she starts needing assistance for assisted living, she doesn't have to change her apartment; she can stay where she is. The staff is awesome, and they've been awesome to work with. The place looks fine and they just did a remodel. I've tried their food; I went there myself, and it's excellent. The activities seemed adequate for what my mom does. They have outings, and they have different groups and clubs. I visited this facility

5 5 1

Kim 2021-01-12 Mom moved into Arbor Village at Hillcrest. She liked the idea that they have three meals, there's a doctor that comes once a week, they have a nurse 24/7 on duty, she likes the staff very much, and she likes the apartment. We had a meal there and it was delicious. They just refurbished it, so it all looks nice and fresh. It's a really nice place. I am a friend or relative of a current/past resident

5 5 1

Carole Fenkner 2019-12-11 I am thrilled to be moving Mom to Arbor Village! From the very first contact with Jim and Brenda I was impressed with their manner AND their thoroughness! Brenda was very organized and faxed paperwork to the physician so he had most everything completed by the time of our admission visit with him. I have seen other facilities, and this one was the most spacious of any and very clean! While I haven’t eaten there myself, the residents and staff I have spoken with rave about the food. Mom’s room is very clean, freshly painted and newly carpeted! We are very much looking forward to getting her settled! The BEST thing, (and I have been there several times already) is I have observed the residents and staff being busy, HAPPY, and engaged! Thank you! I am a friend or relative of a current/past resident

5 5 1

1093 S Hilton Street, Boise, ID 83705

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Arbor Village at Hillcrest (800) 385-2527

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Reviews of Arbor Village at Hillcrest

21 Reviews Write a review

Food

(5 Reviews)

Staff

(8 Reviews)

Facility

(9 Reviews)

Activities

(3 Reviews)

Value

(4 Reviews)

Assisted Living Reviews for Arbor Village at Hillcrest

April 09, 2022

By Jeff

I visited this facility

We toured Arbor Village at Hillcrest for my mom. The building was older, but it had been remodeled and very recently in the last maybe two or three years. From the outside, it didn't look anything great. What I mean by that is that the building was built in the 80s versus maybe a more modern-looking building. But when you're on the inside, it was very nice. I admit it would have been our first choice. The reason it wasn't, was because less than a week before we would have put her there, it came out that they had applied for the city to convert from senior assisted living to senior apartments, and that was kind of a deal-breaker. I'm not going to put my mother in senior apartments because that's not where she was. The facility was beautiful, but in the end, I can't guarantee that my mother can live here for the rest of her life. I don't want to discourage another person from potentially going there, but in the end, that was my reasoning for not. They were very, very nice. I would give them a five across the board. The staff was nice, and everything was nice. I only actually talked to the sales director. She was very helpful. She did not disclose that this potential thing would happen, although I don't think she necessarily knew. The room seemed like it was a little bit larger than the room that she's in now. The dining room was beautiful. It was open to the top, and there was a balcony kind of over and above half the dining hall. It was open all the way to the ceiling. Two stories on one side and one story on the other side. One time a gentleman was playing guitar and music up on the balcony and you can hear it pleasantly down in the dining hall. It was just a very open feeling atmosphere. They had a very nice sitting area. The dining hall was really, really nice and they had activity rooms and staff and so on.

March 13, 2020

By Familymatter

I am a friend or relative of a current/past resident

I recently moved a parent into Arbor Village at Hillcrest. The management team were responsive and creative in getting the right room for my dad. They need to move quickly to get the room ready to meet our timelines and they rose to the challenge. They considered both his needs and his interests in locating the correct room for him. While we were touring, all staff including the cook and maintenance went out of their way to introduce themselves and welcome us to the community. They also took the time to share their current and future plans for renovation.

Provider Response

Thank you for your kind words. We so enjoy having your dad in our community!

August 15, 2019

By JY

I visited this facility

Arbor Village at Hillcrest was dingy and dark. They did not have a room even close to adequate for my parents. It was assisted living, but it looked more like independent living. The one room that they had for somebody who needs assistance or uses a wheelchair was horrible. I did not get a good impression of it at all. The grounds and the location are lovely. The community relations gal promised all kinds of things that were not there yet. She should have been honest from the beginning. The dining area looked fine and light, but their hallways were dark and needed updating badly.

April 30, 2019

By Marvin

I visited this facility

Hillcrest Retirement & Assisted Living seemed very nice and larger than the others. It was very adequate. They had an all-day buffet that people can get food when they wanted it. The common area was adequate. The facility was very clean and it was close to everything. The one person I interacted with was very favorable.

November 02, 2018

By torivleigh

I am/was a resident of this facility

Hillcrest is a beautiful facility with an amazing staff who goes above and beyond to make sure that the residents are happy and comfortable from the moment they walk in till the day they pass. Hillcrest always strives for the best experince they can give and not just for the residents but for the families and staff as well.

September 25, 2018

By Jasiah

I visited this facility

The rooms at Hillcrest are very spacious! They have a very sweet staff. The residents have so much fun! I would say a favorite activity would be bingo & Happy Hour. The activity director keeps them busy with crafts, outings & fun games. I recommend Hillcrest.

May 26, 2017

By teresa353757

I visited this facility

I like Hillcrest. I had one of the residents walk me around, and she was sweet, wonderful, and is a great advocate of the place. She loved it and has been living there for a couple of years. They had a TV room which was like a comfortable living room with couches, and the place was clean and very nice. It was an older place.

March 27, 2017

By Shelli582632

I visited this facility

The lady that showed me the tour at Hillcrest was very, very nice. She is very helpful as well. The place was a little older than where my dad is now. It's nice, but the only thing that was bad for us was the location. There was no much of a scenery. I did not see any activities when I was there, maybe because it was close to lunchtime.

March 25, 2017

By lcm1944

I am a friend or relative of a current/past resident

While I was visiting my aunt for dinner, it took 40 minutes after we sat at a table to have our order taken. By the time our food came, it was cold and they were out of the advertised dessert and we were offered an old lemon pie that was chewy and rubbery. Using the public bathroom was a joke, there were no paper towels or any way to dry my hands. A man leaning on the med cart by the dining room just watched us in the dining room looking like he didn't want to be there. A resident had to try for 15 minutes to get his attention. I felt bad watching because it looked like they really needed his help and he didn't seem to care. I'm looking else where for a place to move her. I do not trust this place. They do not seem to care... at least this man doesn't and the dining staff doesn't pay attention.

Provider Response

We are very sorry this took place when you were visiting your Aunt. We have already addressed these issues and we hope this will never happen again. We would like to talk to you before you decide to move your Aunt from our community. Please feel free to stop by the Executive Director's office the next time you are here at Hillcrest to discuss these issues and any other issues you may have experienced.

March 10, 2017

By T2008

I am a friend or relative of a current/past resident

One of the best communities in Boise. We love Hillcrest and the staff. Apartments are huge and even include a kitchenette and a patio. Wonderful walking paths, activities, food and cares.

Provider Response

Our Hillcrest Community is a Family! We love our large apartments too. Thank you

March 09, 2017

By Amanda2017

I visited this facility

I toured this community this week and the sales staff was excellent. She had a lot of information and was very professional. We will be hopefully our mother into Hillcrest this summer. Hillcrest is a beautiful community.

Provider Response

Thank you for the kind words. We look forward to having your mom here!

February 24, 2017

By mimi2017

I am a friend or relative of a current/past resident

Hillcrest is a beautiful community with great staff. Residents are treated with dignity and respect. The food is amazing and the size of the apartments are amazing.

September 18, 2016

By Scott057507

I am a friend or relative of a resident

I’m completely satisfied with Hillcrest. The director -- Becky -- was of great assistance in getting him admitted into the facility. He seems to be adjusting fine. The staff is assisting in his adjustments; I don’t have any concerns at this time.

September 01, 2016

By Melbalove

I am a friend or relative of resident

My grandma goes to Hillcrest to play bridge with a few of the ladies that lived there. They are always so accommodating to the bridge group needs like 2 tables, 4 decks of card, and a private large room. The great and very friendly staff always greets the ladies at the door to escort them to the right room so they aren't wondering around lost. The staff also provides lunch and fresh coffee, tea, water and even some afternoon snacks. Grandma is always tired when she gets home from playing cards and she says its because they just sit there and laugh the whole time. One of the times she was due to go play cards, her transport had called and cancelled due to a family emergency. When I called to tell them that she wasn't going to be there, they offered to send their facility van to pick my grandma up at our house and then bring her back when they finished. I was so shocked that they offered. It really made me feel like my grandma was not just another visitor.

February 09, 2015

By Sharon93900550

I visited this facility

I really liked Hillcrest because the minute you walked in, they were right there talking to you. They'd ask you if you wanted anything to drink, and when they come to walk you around, they were really friendly. It had everything you could think of. It was smaller, but you could still feel the warmth in there. The rooms were big; they had the biggest rooms because they used to be independent living, and they changed it to assisted, so they just left the rooms the way they were.

March 26, 2014

By Caring80486050

I visited this facility

I was very impressed with Hillcrest. I don't know if he was called the sales manager or what his title was, but he toured us through the facility, and he was very knowledgeable, helpful, and friendly. I was very impressed. The nursing staff is excellent, too. The rooms are small. They did have a menu, and you order from it, which was certainly a nice touch, rather than just having food brought to you. They try to cater to your needs. For instance, they make the liquid oxygen possible for residents to utilize. They were very friendly, helpful, and very knowledgeable.

See all Assisted Living reviews (16)

Independent Living Reviews for Arbor Village at Hillcrest

January 02, 2022

By Kristin

I visited this facility

I liked that Arbor Village at Hillcrest had laundry services included. Also, it was a little bit more updated and pets were allowed in. My mom has a little dog and I liked that you could have a private little fence off of the back door or you could have one built if you wanted too, so that your pets would have a little area to go out into. The person that did the tour was super nice. She'd been there a long time and I felt she really knew her stuff. They would do a mystery excursion once a month or once a week where they would take people out to go get an ice cream or up to the mountains or wherever. I believe they also had bingo, a bridge club (which my mom was excited about because they were trying to get enough people to have that bridge club), card games, a little tech room if they wanted to be on computers, and a salon onsite. I liked how they scheduled doctor appointments for them and had transportation available if they needed it. I also liked that even if you came in as an independent living and then needed assisted living down the road, you could stay in the same room.

September 22, 2021

By Deloris T.

I am/was a resident of this facility

The staff and residence are so friendly. I always feel welcomed and safe. The food is excellent! I love being able to have my dog Molly living with me.

Provider Response

Hi Deloris, thank you for such a fantastic review! At Arbor Village we strive to offer the best food in the best possible environment. We are happy to see that reflected in your experience. Molly is such great part of everybody's day and we enjoy having you and her here so much!

July 15, 2021

By Teresa

I visited this facility

We're preparing to move my mom to Arbor Village at Hillcrest. She's already paid the first month's rent. She will be moving in sometime next week. She's going to be living in the independent living at this time. We chose it because of the price and so that when she starts needing assistance for assisted living, she doesn't have to change her apartment; she can stay where she is. The staff is awesome, and they've been awesome to work with. The place looks fine and they just did a remodel. I've tried their food; I went there myself, and it's excellent. The activities seemed adequate for what my mom does. They have outings, and they have different groups and clubs.

January 12, 2021

By Kim

I am a friend or relative of a current/past resident

Mom moved into Arbor Village at Hillcrest. She liked the idea that they have three meals, there's a doctor that comes once a week, they have a nurse 24/7 on duty, she likes the staff very much, and she likes the apartment. We had a meal there and it was delicious. They just refurbished it, so it all looks nice and fresh. It's a really nice place.

December 11, 2019

By Carole Fenkner

I am a friend or relative of a current/past resident

I am thrilled to be moving Mom to Arbor Village! From the very first contact with Jim and Brenda I was impressed with their manner AND their thoroughness! Brenda was very organized and faxed paperwork to the physician so he had most everything completed by the time of our admission visit with him. I have seen other facilities, and this one was the most spacious of any and very clean! While I haven’t eaten there myself, the residents and staff I have spoken with rave about the food. Mom’s room is very clean, freshly painted and newly carpeted! We are very much looking forward to getting her settled! The BEST thing, (and I have been there several times already) is I have observed the residents and staff being busy, HAPPY, and engaged! Thank you!

See all Independent Living reviews (5)

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Costs for Arbor Village at Hillcrest

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Services and Amenities of Arbor Village at Hillcrest

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $2795/month
Independent Living Starting At: $2795/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals

Features

Resident Transportation
Party Space
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Activities

Offsite Activities
Religious Services

Languages

English

General

Resident Capacity: 152
Respite Care
Minimum Age: 65
Pets: Small Pets Allowed

Licenses

Licenses: RALF
State Licenses: RC-1207

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About Arbor Village at Hillcrest

Arbor Village at Hillcrest was built in 1984 and was one of the first Retirement communities built in the Treasure Valley. It has 92,000 sq. ft. of house and sits on almost 6 acres of beautiful walking paths and a great courtyard. We have 115 apartments that range from Studio's, One Bedrooms and Two bedrooms. The first floor offers patios and the second floor offers Balconies.

What Makes Us Special

Integral Senior Living which is our Management company created Two great programs that no other offers. One is Elevate an enhanced Culinary experience. By Creating meaningful connections through cuisine, Elevate transforms the dining experience into a culinary celebration that inspires the engagement of our residents, families and friends. Vibrant Life Program...Vibrant Life is a cutting edge activities program with an innovative approach designed for enhancing and enriching residents' lives across seven core components for well-rounded and meaningful experiences. These core components provide the balanced and diversity across the Vibrant Life Program, whichis embraced through several signature programs.

Arbor Village at Hillcrest

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