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Brookdale Boise Parkcenter Assisted Living

739 East Parkcenter Boulevard., Boise, ID 83706

(800) 558-0653

Verified Partner

3.9

(11 reviews)

Offers Assisted Living
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Reviews of Brookdale Boise Parkcenter Assisted Living in Boise, Idaho

3.9

(11 reviews)

  • Facility

    4.3

  • Staff

    4.0

  • Food

    2.5

  • Activities

    4.0

  • Value

    3.0

Claudia

5

September 12, 2022

I am a friend or relative of a current/past resident

Brookdale Boise Parkcenter Assisted Living is a very nice facility. It's close to where I live. My mom has a one-bedroom unit and the people are just very friendly and professional. They have activities, games, and transportation. They also provide all the meals, housekeeping, and laundry service.

Jeff

4

April 9, 2022

I am a friend or relative of a current/past resident

My mom moved into Brookdale Boise Parkcenter Assisted Living. It wasn't my first choice, but they were very helpful, very proactive on trying to get her to move there, and gave us a lot of information. They seem to be pretty reasonable. It seems a little more restrictive than where she was in California. What I mean by that is there are not COVID lockdown restrictions, but just general rules. For example, you have to buy your own wine, and they will serve it to you. Whereas in California, it was sort of automatic that you could have a glass of wine at dinner. If we have to take her out, we have to give a 24-hour notice. It's more of just getting used to the way things are run. When we were in California, nobody actually lives there, so we would have to fly down there. They would just give us whatever we needed at the time we showed up. I'm not being critical either, it's just getting used to the difference in how the facilities are run. I don't have any problem with the staff at all. They've been very helpful. The place is clean. It's a little smaller than what she had in the past, but I can't really say that one was better than the other. They have a very small kitchenette with no microwave and a three-foot RV type refrigerator. She's allowed to have a toaster and like a hot pot, but nothing that would actually be like a stove top cooking device; it had to be contained. They have a little theater room. They also have a hair salon, which you pay for. You can make advance appointments. They also have an exercise room and a little library. They seem to have everything. There's also a nice little courtyard in the middle that you can walk around in. Plus, they have bingo. It seems like the residents just among themselves figure out what they want to watch. They don't act like there's a scheduled movie that's pre-planned. I'm sure depending on how many people show up, they probably just agree on what to watch. They can either watch something on Netflix or there was a very large collection of DVDs and blu-rays. I've only eaten there once and my mother's eaten there a few times. I'd say it is reasonable. I wouldn't say it's really great food, but it's certainly adequate. The dining area is well kept. I can't tell if it's original carpet or not, but the place has been there since probably the mid to late 90s. I wouldn't say it's worn out, but it's well maintained. It's definitely cheaper than what she was doing before, but partly that could be a difference between Idaho prices and California prices.

Doesn't Matter

1

March 8, 2018

I am a friend or relative of a current/past resident

The worst customer service. Front desk staff are terrible and rude. RN lacks customer service and never shuts up. She will continue to talk to you like you are an idiot family member. She lacks kindness, compassion and humility. I am extremly disappointed with Brookdale and the Administration at this facility. Never would I recommend this community.

Provider Response

We are sorry to hear we are not meeting your expectations. We are committed to providing the highest-quality service and care and hope you will call our Resident and Family Connection Team at 877-400-5296 to discuss your concerns.

Pat

5

August 22, 2017

I am a friend or relative of a current/past resident

My significant other is in Brookdale Boise Parkcenter. Everything is just very classy and very nice. The people are just wonderful. I've not eaten any of the food, but he said that it's really good compared to anything he's had in any facility. They have exercise rooms, activity rooms, and a big room where they do physical therapy. He's only been there three weeks. It is so quiet and nice. The staff all seemed fine, the people are friendly. We want to have a studio apartment because he likes to sleep in a recliner or on a sofa rather than a bed. The studio apartments are the same size as the 1-bedroom apartments, but there just isn't a wall separating the bedroom from the living room part.

Visitor49

4

January 13, 2016

I visited this facility

Brookdale Boise Park Center is a bigger community and more expensive than the other places I saw. It was nice. The staff was very accommodating during my visit.

Mary011

5

October 24, 2015

I visited this facility

Brookdale does a great job with trying to keep all their residents active. They’re just really involved with the residents and keep them all busy by doing things with them, so I thought that was really nice. They also help the residents get connected to transportation for doctor appointments.

ch happy

5

August 19, 2014

I visited this facility

My Mother is happy and thriving! This was the most difficult step for me to take. Now my mother is too busy with activities to visit with me. A wonderful problem to have. I find that the staff is wonderful and really know what my mother needs and wants. This is the best decision that I have ever made!

Caring84810950

2

May 30, 2014

I visited this facility

I was disappointed with Wynwood at River Place. It's because of what I considered to be sloppy management. My mom is there right now, and one of the services that I signed up for was for her to be brought to the cafeteria three times a day for food, and I had to call and remind people on a regular basis, and sometimes even just a couple of days later they forgot her at dinner time. Most of the time, their food is good and mom loves it. I think most of the staff that was there is excellent, but I think that the organization of services is very inadequate. The room is fine. Most of the public rooms that they use are very nice too. The physical environment is excellent. The human environment is lacking. I think they need some organizational charts, and they need some service charts that the employees check on a regular basis to make sure nobody gets forgotten or left out or the services aren’t provided. The other problem that I have was the billing. They were very disorganized with the billing; we were actually overcharged for numerous things. They need to provide itemized bills.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

Caring80486050

4

March 26, 2014

I visited this facility

The staff at Wynwood was very helpful, friendly, and professional. They seem to have a full program, and they have a number of activities. It's modern and very clean. That's probably the best that I could say for it. The staff seem to be very knowledgeable. The rooms are small.

Caring77304050

4

February 27, 2014

I visited this facility

Wynwood was okay. It was clean and well kept. Everybody seemed nice and friendly. The rooms seemed a small but the dining room seemed reasonably. The residents looked like they were in good condition and they had a reasonable activities schedule.

JB1

4

January 30, 2014

I visited this facility

Wynwood at River Place is older but very nice, very social, clean and well maintained. The apartments are average and older. There are lots of residents around. The menu is nice and has snacks available. There are lots of activities too. The lady who showed us around was also organizing a card game for some ladies. She showed us the rooms where they had parties. They also have trips to casinos and barbeques outside. The problem with that one was the price, it was a little bit more. This could have been my second choice for my father.

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Costs for Brookdale Boise Parkcenter Assisted Living in Boise, Idaho

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,266

Starting Price

Services and Amenities of Brookdale Boise Parkcenter Assisted Living in Boise, Idaho

Dining options

  • In Room Kitchenette

Features

  • Beauty Barber Shop
  • Resident Transportation

Technology and entertainment

  • Cable In Rooms

About Brookdale Boise Parkcenter Assisted Living in Boise, Idaho

Brookdale Boise Parkcenter provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Map of Brookdale Boise Parkcenter Assisted Living

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Brookdale Boise Parkcenter Assisted Living

739 East Parkcenter Boulevard., Boise, ID 83706

Verified Partner

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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