Autumn Terrace #3

Autumn Terrace didn’t have enough staff to cover the people that were there. Also, the staff was not well-trained. They had my loved one’s medicines all screwed up. But her room was fine. It was a good size. She had her own bath. They had one cook and 2 staff members. When the cook left, the staff had to clean up the kitchen and everything and then attend to the patients. Some people would go by the wayside. Then at nighttime, they only had 1 staff member for 18 patients. They need more certified staff, enough to cover 18 or 20 people.

I’m moving to Autumn Terrace. The rooms are small, which is the only thing that I’m not really comfortable about going there, but I can afford it. The dining area is very nice. They have a varied menu, and they do take into account diabetics, at least. I think they have games and things like that. They don’t provide transportation, so they wouldn’t have any off-site activities. They have very little turnover in their staff.

My mom was at Autumn Terrace. It seemed very nice. It was very homey. The food seemed nice. However, there were not a whole lot of people to look after my mother where she was. The place was very clean. In terms of amenities, they did the laundry, my mom can get her hair done, and they had Bible study. My mother had only been there for two days. There were only 15 people there, and there was only one person on staff. My mom did have things in her room to ring if she needed help, i.e., in the bedroom or in the bathroom.

staff is rude and does'nt respect its residents. The facility does not aloow patients to have rights. Do not place your loves one here.