Carrollton Nursing & Rehabilitation Center

Do NOT send your loved ones here. The admin is awful…specifically the DON. They are too busy playing on their phones to care about the staff and the patients needs. The place is run down, the a/c and heaters are always breaking. There are any and bug infestations. I literally have a pic on my phone that has a bed pan full of feces that took over 8 hours to be cleaned. They constantly ran out of patient meds. They would only staff 1 nurse and 1-2 cna’s per every 30 patients. It was hell for my family member there.

My father is in rehab at Carrollton Nursing and Rehabilitation Center. We had his care coordination meeting yesterday, and we're pleased with the director of the therapy department participating in that meeting along with a nurse focused on medication and another nurse focused on safety. My dad has a large room that would normally fit three people, but due to COVID, there are only two, so he has more room than usual. He is a large man, and they have accommodated him with a large bed that is more comfortable for him. During the coordination meeting yesterday, the speech pathologist was there, and she had already identified a couple of issues with them only serving and providing a plastic spoon instead of a metal knife and fork. They are making adjustments to meet his needs. It is an older facility. You can tell it's not new, but it has no worrisome condition. I like the focused attention from the therapy environment. My dad is allergic to tea, but they brought him tea and didn't replace it.

The nine days my grandfather was here were some of the most stressful days of my life. He was transferred here for rehab after a car accident. The first day he was there for 4 hours and had a terrible fall. They lied and said the transferring hospital didn’t give them what they needed to know to care for him...They were rude after his fall and basically said they didn’t have rails on the bed, bed alarms or any other way to prevent this from happening. He fell 2 more times before we were finally able to get him moved to a more suitable place. The insurance/rehab policy almost made it Impossible for us to move him to another place without forfeiting our benefits..I want to let someone else know how horrible this place is before they get “trapped” here for rehab. Don’t do it...find somewhere else...look in other cities...drive further if you have to. Whatever you do please don’t put your loved one here for nursing or rehab.

My mom was at Carrollton Nursing & Rehabilitation Center. Their staff was quite helpful there. Their dining room was very nice. There were several places for him to go to, and they had different areas for the patients. I think they have bingo, and I think they would have a day where they would make things. They had church on Sundays, and somebody would come out and hold a church service. I liked that. We were very pleased.