DP, we are sorry that you are having a negative experience with your mother's care at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line.
Heartland Health Care Center-Miami Lakes
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Reviews of Heartland Health Care Center-Miami Lakes
Nursing Home Reviews for Heartland Health Care Center-Miami Lakes
February 06, 2018
I am a friend or relative of a current/past resident
My Mother is there right now having dizziness no one answers the phone. This is an emergency. They ignore the bell call for more than an hour. This is inhumane .Provider Response
August 10, 2013
I visited this facility
I went to Heartland and it all looked first class to me. I ate there and they serve great food. The place was clean and the rooms looked inviting. The interaction I had with the staff was positive. They were very nice.
January 27, 2012
I am a friend or relative of a resident
My grandmother was a resident at Heartland Nursing home in Miami Lakes, FL this past year, after being in the hospital for a few weeks prior. Heartland is in a great, safe location. There's always someone seated at the front entrance to check in guests, facility is kept clean, fully staffed, and provides everything needed for patients to be comfortable. Vending machines, kitchen where food is prepared on site, as well as 2 cafeterias, one of which is very spacious and allows for several visitors to have lunch or a small party with residents. In addition to all of this, they also have daily activities including church service, which allow patients to socialize with one another and remain as active as possible. The only complaints my grandmother had while living there was difficulty, especially at night, getting assistance from the staff in a timely manner. She also did not care for the food. But she did speak highly of the on-site doctors and also of the nurses on staff.
Services and Amenities of Heartland Health Care Center-Miami Lakes
About Heartland Health Care Center-Miami Lakes
Heartland Health Care Center-Miami Lakes is a senior living provider in Hialeah, Florida that offers residents Nursing Homes.for more details on services and rates.
Map of Heartland Health Care Center-Miami Lakes