Benchmark Senior Living at Ridgefield Crossings

Regarding Ridgefield Crossings, Ridgefield, CT - Our family wishes to express our deepest gratitude for all the dedication, sacrifices, caring, and answering a call above and beyond duty. We have had assistance from every corner of their staff. From plant services to reception to nursing, aides, activity directors, and many more - and via phone calls, texting, emails, video calling, and, I think, smoke signals! We get responsiveness, ingenuity and much patience. If we singled out one person we would miss a hundred. We could never express all our love and unending thankfulness to all staff at Ridgefield Crossings. Mom has lived on the Traditional Living side for several years. The staff has become like family to both Mom and us. Now, she has been moved to the Memory Care side – and again – she very quickly was welcomed and made to feel at home. We are quite sure that all the appropriate socialization and activities have kept her in a better form than we could have done by ourselves at home. Dementia is progressive. But its tide is definitely stemmed by the daily involvement she has had in Ridgefield. Recently, Mom survived the COVID outbreak, her infection having been caught early due to the staff’s constant vigilance in twice daily taking temps and oxygenation levels. Though no fever and no cough, Mom was sent to the hospital because her oxygenation showed a drop from morning to night. It was the quick reaction of RC combined with Mom’s strong general physical health, that allowed her to be treated early, and recuperation was completed on the isolation side of RC (something RC set up right away). It hasn’t been a picnic for anyone, particularly being kept apart. But we will get through it, and due in large part to the staff of Ridgefield Crossings, we will be lucky enough to enjoy Mom’s company again, and she ours. I give 5 out of 5 stars rating.

I cannot say enough good things about Ridgefield Crossings. My loved one is in the memory care area and she does not just live there, she thrives there! I cannot believe all the amazing, stimulating activities that go on every day, seven days a week. There is great diversity in the activities from trivia to crafts, movies, singing, exercise, and the outings off the property are fantastic! My loved one goes to restaurants, scenic rides and even out for coffee and something sweet. This all happens every week! My relative is known, loved, and well cared for. Every department has the most friendly, caring, and competent staff members. Not only does the staff know my loved one, they know me too! The rooms are lovely with plenty of space and windows that let in beautiful, natural light. It's also nice to be able to have lunch or dinner with my relative. There's a different menu every day with plenty of delicious meals to choose from. One of the best things is the app they have that allows me to get updates on the daily activities my loved one attends! I get pictures of her and I can also communicate with the staff through the app. It's wonderful! Ridgefield Crossings is an outstanding facility that I highly recommend!

My mom's been at Ridgefield Harbor for 4 months and she couldn't be happier: the staff are incredibly caring and attentive - they engage her in activities throughout the day every day, and give her a regular dose of warm hugs that make her feel valued and loved. The events for family are wonderful too - they give us a chance to get to know the staff and mom's friends, as well as meet other families whose parents are in a similar stage. It's a truly remarkable place; cannot recommend it more highly!