I gave Friends House a "fully refundable" $1000 deposit to be put on their waitlist. Two years later, I decided to move out-of-state to be near family, but Friends House kept my deposit. It was only after I filed a Better Business Bureau complaint against Friends House that they refunded my $1000.
I would not recommend Covia who runs Friends House to anyone under any circumstance.
Friends House
Offers Independent Living, Nursing Homes, Continuing Care Communities, and Adult Day Care
5 Reviews
Reviews of Friends House
Independent Living Reviews for Friends House
August 28, 2021
I visited this facility
August 23, 2016
I visited this facility
The staff at Friends House was really helpful and nice. They have a garden. We got to see the apartments, and they were great and of a nice size. I didn’t like the dining room, though. The general atmosphere was good, and the people were friendly. It looked like they had fun things to do.
May 24, 2011
Other
This is a continuing care community started by the Quakers. I am familiar with the skilled nursing portion of it, and it is great. But I've heard Friends House is planning to close down the skilled nursing part at some point.
It's located in central Santa Rosa, near shopping and markets. Many of the residents are politically and intellectually active and there are many organized activities.
The skilled nursing part of the facility is kind of institutional looking, but they offer really good care. They have a great staff, wonderful medical care. Even though it's a bit institutional, it's nice, clean, well run.
The food is good, and there's music, activities, and crafts to keep the patients engaged.
Continuing Care Retirement Community Reviews for Friends House
October 27, 2019
I am a friend or relative of a current/past resident
Ten years ago my aging parents moved to an independent living cottage at Friends House. They made numerous friends and were readily welcomed into the community by caring staff as well as neighbors. The cottages are lovely, and the grounds are park-like with numerous trees and flowers. Each cottage has its own garden which residents can plant as they choose, including vegetables. As the years went by my father died and my Mom remained at Friends house, moving into a 1-bedroom apartment. A year ago she had to transition into skilled nursing there due to her health. I have visited on numerous occasions, always finding the staff to be loving, caring, and attentive. When Mom died last August my sister and I were able to be at her bedside. The staff cared for us as well as for Mom. I will be forever grateful for the love and kindness which was shared with us all. It meant the world to us. I can highly recommend Friends House because of our positive experience and knowing that Mom was lovingly cared for each day of her life.
December 20, 2011
Other
Very poor facility. Generally unsafe. Administration unresponsive.
Services and Amenities of Friends House
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 555168
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 34
About Friends House
Nestled on seven acres in beautiful Santa Rosa, California, Friends House is a caring community of elders created in the Quaker tradition of equality and simplicity. Open to all older people, Friends House is composed of three interrelated programs: independent living apartments and houses, an assisted living facility and a skilled nursing facility. On site there is also an Adult Day Health Service.
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