The Pines, A Merrill Gardens Community

Carrie

My mother moved into the Pines. They’re amazing and I have no complaints whatsoever. They’re a top of the line facility. They make her feel very warm and comfortable. They have studio apartments, 1-bedrooms, and 2-bedrooms in both memory care and assisted living. They have aerobics, outside activities like going to the casino, they go on outings, and they go out to dinner. They have movies on hand, card games, art classes, and they have a library, exercise room, and outdoor walking areas.

Tamara

The Pines was a very nice facility and it's practically brand new. I did not like that it's out in the middle of nowhere. There are no shopping facilities around. You're going to either have to drive or take the bus. It's near a new housing development, but that's about it. The rooms were very nice, but they were a little bit smaller than what I wanted. If it was the only place available, I would not be ashamed to move in there. Their monthly rates were a little high.

Provider Response

Julia

The Pines was very good and very nice. The negative thing is that we're paying for skilled care that my mother did not need; because they are licensed, it's expensive. The staff members I met were all nice. I loved the place, everything about it is gorgeous. The apartments were small and didn't have a kitchen, just a microwave.

Provider Response

ByLincoln

The facility was shut down due to several cases of the flu. My mother is in the facility and the way the residents are treated during this shut down is terrible. They basically have to stay in their rooms all day, only cold meals delivered to them and the same cold meals every day. . Once a resident rings for a caregiver it takes so long for someone to respond. This place is so mismanaged. They just raised their prices too, definitely not worth the money they charge.

Provider Response

William

The Pines was very nice, but expensive. I visited a friend in hospice and the room was small. The dining area looked extremely nice. The place was clean, well-maintained, and brand new.

Margaret735271

The Pines was really nice, and the people were great. It had a movie room and a nice, big dining room. They took the residents on trips.

Provider Response

Connie R

I spent all day looking at Facilities all over town and nothing came close to what this facility had to offer. Probably the best service is the fact that the tenants can stay in their same room as their care level increases. So they can start out independent and move into assisted living in the exact same apartment. Everywhere else they would have to MOVE from one part of the facility to another. I loved that the dining room is open all day so they don't have to be there at a certain time for breakfast ...etc. And I also loved that they take and pick up from all doctors appointments provided they are scheduled on either a Tuesday or a Thursday. The facility is only a year old so it has the latest and greatest of everything. This is my #1 choice for my grandparents.

Provider Response

Penny658755

The Pines is like a combination of being in a lovely, spacious, bright and sunny hotel, but it's your home. It's nice as a nice hotel and the lovely lobby and things, but you can dress comfortably, sit in the lobby, and have your family there too. Its the environment. I'm in the dining room right now, and it is large. You can eat anytime you want. You don't have to come at a certain time to eat. They serve you restaurant style; you can pick off the menu and so on. They learn your name right away. They start calling you by your name. I'm almost like a celebrity. The caregivers have a pendant system where you press the button and they can tell who you are and where you are, and they'll come within about a couple of minutes to 5 minutes depending on the business, and they know you already. I just came from a lecture for problem sleeping, and it is going to be every week during the month of August, so I found that interesting. I've played some of the games like the current events. I am a joiner, so I tend to pick out things. I like the people. I like mixing with people.

Provider Response

Daniel865564

The Pines was very nice, very clean, and the staff answered all of my questions. It was very new, so the rooms were clean and very accommodating. The dining area was very large. The price was comparable to the other facilities in the area. It was close to the freeway, so it was convenient to get there.

Provider Response

Kathy115318

Merill Gardens was great and probably where we’ll place my mom because we liked it a lot. The dining area was open all day, and there aren’t set hours to eat. They had all kinds of activities, needlework, crafts, computers, and exercise classes. They had a hair salon where mom can go twice a week for $50 total to have her hair shampooed and set. They can stay in their room and do not have to move even if they require additional care.

Provider Response

Jim107726

The Pines was a new building that had a very nice entrance and excellent outdoor spaces. Mobility for residents was really good. There weren't a lot of wheelchairs. It had very nice views. The rooms were on the small side. They had a library. The food was nice, hot, and good. The open spaces were nice, and the residents were participatory. The grounds were very well kept and nice.

Provider Response

DickGYEUX

All of meals at The Pines were part of the package. The dining room was fine. The apartments were too small and didn't have a kitchen. The staff was friendly, but it wasn’t what we were looking for.

Provider Response

CarlIOUXY

I visited Merrill Gardens probably once every two or three months. My daughter lived in close proximity, so I spent time with her, then went to Merill Gardens to have a meal and meet with my lady friend. The dining area was very good. The food was well presented with a really balanced menu throughout the week. It had good service.

Shirley121987250

The Pines is a brand-new facility that looks like a gorgeous, five-star hotel. They have lovely dinners there. As for the staff, you couldn’t ask for them to be more personable. They’re very good with my dad and keep the rooms clean. His room is small, but he did insist on having his queen-size bed, so that’s his fault. I definitely recommend this community.

Provider Response

retreatgirl

After visiting 7 places, we decided on this one for our Mom. We loved the 7-7 dining, and the warm and beautiful atmosphere. I think the main reason for us was that they had a nurse on duty at all times. The desk reservationists was So nice. Lots of activities and the shuttle service were a real plus.

Provider Response

Toni The Red Tiger

I didn’t meet any of the staff at The Pines -- just the representative that showed us around. The place was kind of cold. It really wasn’t as good as the other facilities I have visited. Plus, it was too expensive. They have meals all day, so you are never going to meet anyone unless you go at the same time. I just really didn’t like the whole atmosphere.

Provider Response

TJ6

My father-in-law is in The Pines. It just opened, so it is a brand-new facility, and it's place where you can walk away and feel good about it after. We have been pleased. It was a work in progress in the beginning for him being in a facility for the very first time. We needed one with memory care because that will be needed in the future. They have sitting areas outside, but the trees and landscaping are not fully developed yet because it is brand new. The room itself is a very nice room. He has a nice sitting area, a bedroom, a full size fridge, a little counter, and a bathroom with easy access in and out of the shower. He loves the food; it's delicious, and the presentation is really nice, like a restaurant. They have a lot of activities that he participates in, like outings.

Provider Response

Anonymous113134850

The Pines was brand new, and nobody has moved in yet, so everything was perfect. There were no residents when I went, and its furniture hasn’t even been delivered. There was one woman that helped me, and she was very friendly and very helpful. They had the dining room, the piano was supposed to be delivered -- so they had that common area -- and I think there was a beauty shop there too. It seemed they have movie nights and transportation if you need to go some place.

Provider Response