The Pines, A Merrill Gardens Community
500 West Ranchview Drive, Rocklin, CA 95765
Featured Review
5
|
April 10, 2024
My wife lives at The Pines. She gets good care there and it's clean. It's a nice facility. The staff has been really good, very caring staff. The building structure is fine. It's a fairly new facility. It's only like 6 or 7 years old and it's always really clean, very clean. For activities, they do bingo. They do some artwork craft-type activities. The other day I was there, they were putting together Easter baskets. The rooms are great. You have a choice of a private room or you share a bathroom with the room next door. I feel welcomed because I know the people there. My wife has been there for two and a half years. I get to know the people there. They're very friendly.
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About The Pines, A Merrill Gardens Community in Rocklin, California
The Pines, a Merrill Gardens Community, is situated in Rocklin, CA, and offers a range of care options, including Independent Living, Assisted Living, and Memory Care. The community features apartment-style living with amenities such as kitchenettes and living rooms, providing a comfortable and home-like environment for residents.
The community includes a variety of amenities aimed at enhancing residents' quality of life. These amenities encompass organized activities and programs, meal services, and outdoor common areas. On-site parking, an emergency response system, and pet-friendly policies are also available. For outdoor enthusiasts, walking and hiking areas are accessible. Communal dining and shared common areas help foster a sense of community, while salon services and social events contribute to a vibrant lifestyle.
Fitness and wellness facilities, along with entertainment and health and wellness programs, are part of the offerings. The community organizes field trips, group exercise sessions, and regular safety and wellness checks. Enclosed and secured outdoor common areas provide added security.
The Pines provides various services to support its residents, including general transportation, medication management, and housekeeping. Assistance with activities of daily living (ADLs) is also available, ensuring residents receive the necessary care and support.
Services and Amenities of The Pines, A Merrill Gardens Community in Rocklin, California
Aquatic Amenities
- Hot Tub Spa
Financing & Payment Options
- Home Sale Assistance
- Financial Guidance
- Rent And Care Fees
Guests
- Guest Parking
Inside Amenities
- Computer Room
- Cable/Satellite TV in Common Area
Outside Amenities
- Garden
Pets
- Pets
- No Cats
- No Small Dogs
Kitchen Types
- Kitchenette
Campus/Building Details
- Coffee Shop
- General Store
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Pharmacy on-site
- Medication Reminders
Languages
- English spoken
Parking Options
- Parking Lot
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
Dining
- Communal Dining
- Guest Meals
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Veterans Affairs (VA) Aid Assistance
Personal Care
- Meal Preparation
- Cooking services
Transportation & Shopping
- General Transportation Services
Additional Amenity Information
- Fee Structure: We offer a month-to-month rental
- Features: Library, Fitness room/Gym
- Technology: Emergency call system
- Activities: Computer class
- Special Comment: Walking paths & landscaped grounds. Across the street from Whitney Community Park & the city's aquatic center. Living & social meeting areas. Private apartments.
- Licenses: RCFE
- State Licenses: 31270076
Costs for The Pines, A Merrill Gardens Community in Rocklin, California
Assisted Living
$3,600
Starting Price
Independent Living
$3,600
Starting Price
Memory Care
$2,795
Starting Price
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Reviews of The Pines, A Merrill Gardens Community in Rocklin, California
4.3
(24 reviews)
Facility
4.4
Staff
4.6
Food
4.0
Activities
4.0
Value
3.5
Jennifer
4
|
August 24, 2024
We toured The Pines, A Merrill Gardens Community. The lady who gave us a tour was super friendly. She was helpful and resourceful. I cannot say enough good things about her. It was clean. They had separate rooms with a shared bathroom. The only thing that we didn't choose it was because it felt like a care home. It was close to our house, and we liked that. It was just more dated than the other facility. The big thing they didn't have was they didn't have any outings.
Paul
5
|
April 10, 2024
My wife lives at The Pines. She gets good care there and it's clean. It's a nice facility. The staff has been really good, very caring staff. The building structure is fine. It's a fairly new facility. It's only like 6 or 7 years old and it's always really clean, very clean. For activities, they do bingo. They do some artwork craft-type activities. The other day I was there, they were putting together Easter baskets. The rooms are great. You have a choice of a private room or you share a bathroom with the room next door. I feel welcomed because I know the people there. My wife has been there for two and a half years. I get to know the people there. They're very friendly.
Karla
4
|
March 19, 2024
The Pines, A Merrill Gardens Community was nice. The building was just rundown. The maintenance was not up to par as far as the building goes. They've got great parking. The lady that gave us the tour was extremely nice. We liked her a lot. The memory care smelled very bad. The maintenance should have been better. It seemed like the whole building needed a do over. The dining area was very dungeon-like. It was not a pleasant place.
Rae J
5
|
February 4, 2022
My parents are here in Memory Care. The Pines have made what is a difficult situation a whole lot better. The staff is amazing. They really go above and beyond to treat the patients with so much respect and dignity. I am so grateful for this facility. I would recommend it in a heartbeat. The food is wonderful, there are many activities for the residents including drumming, walks, country drives, magic shows, canine visitors, etc. Billy, Lacey, Andy, Ingrid, Debra, Rachel, and really everyone have all been amazing. Henry the Manager of MC is so approachable and John the GM really cares about the residents and their families.
William
4
|
October 9, 2021
I looked at The Pines, A Merrill Gardens Community in Rocklin which I liked but they have a waiting list. I'm looking for independent living at the moment, but I need the possibility of having to move into assisted care at some later date and they do it right at the same place in the same room. You just move over to the other type of care paying for the services that you use. It has nice accommodations inside and the building looks nice to me. I have a very strange eating schedule and their dining is from 7 to 7 or something like that so basically, no hours so that I can more closely meet my needs. In most of the other places, someone will serve breakfast from point A to point B, then lunch and dinner so you have prescribed times that you have to be there. I have to take certain medications that I can't eat or have any other medications for an hour afterward. Another one I have 3 hours before and three hours after so that's important for me. The person who assisted me was very knowledgeable, showed me around the place, and was very friendly and open. I had lunch there and it was very good. They're very accommodating that way. There's an open kitchen for 12 hours. We checked the calendar of activities and they have different things going on that seem quite interesting. It's a very nice place that's why they have a waiting list to get in.
Wade
5
|
August 20, 2021
The Pines, A Merrill Gardens Community is an excellent, caring, and attentive place. They are making sure my mom gets everything she needs, her meds, and her food. There are activities offered and they took all the precautions during COVID and got them all shots. I would give them a very, very high, high-grade review. It's very new looking, clean, and I was able to have many meals there before COVID hit. It has not been open since then for outside guests to eat there, but when I did eat there, the food had a great variety and wonderful quality. I would choose to eat there myself. They also have a theater, a salon, a game room, a dining room, a lobby for guests, a patio outside for guests, a patio with a fireplace outside, a balcony for viewing, a puzzle room, a library, laundry rooms, and a bistro for small gatherings and activities. I've also seen them having happy hours, music events, bingo, games, trivia nights, and crafts. They have quite a few activities. Also, they do travel days where they take people on rides around the area if they sign up for it. It's hard to find anything better than them.
Carrie
5
|
February 19, 2019
My mother moved into the Pines. Theyre amazing and I have no complaints whatsoever. Theyre a top of the line facility. They make her feel very warm and comfortable. They have studio apartments, 1-bedrooms, and 2-bedrooms in both memory care and assisted living. They have aerobics, outside activities like going to the casino, they go on outings, and they go out to dinner. They have movies on hand, card games, art classes, and they have a library, exercise room, and outdoor walking areas.
Tamara
5
|
January 19, 2019
The Pines was a very nice facility and it's practically brand new. I did not like that it's out in the middle of nowhere. There are no shopping facilities around. You're going to either have to drive or take the bus. It's near a new housing development, but that's about it. The rooms were very nice, but they were a little bit smaller than what I wanted. If it was the only place available, I would not be ashamed to move in there. Their monthly rates were a little high.
Provider Response
Julia
5
|
June 29, 2018
The Pines was very good and very nice. The negative thing is that we're paying for skilled care that my mother did not need; because they are licensed, it's expensive. The staff members I met were all nice. I loved the place, everything about it is gorgeous. The apartments were small and didn't have a kitchen, just a microwave.
Provider Response
ByLincoln
1
|
January 14, 2018
The facility was shut down due to several cases of the flu. My mother is in the facility and the way the residents are treated during this shut down is terrible. They basically have to stay in their rooms all day, only cold meals delivered to them and the same cold meals every day. . Once a resident rings for a caregiver it takes so long for someone to respond. This place is so mismanaged. They just raised their prices too, definitely not worth the money they charge.
Provider Response
William
5
|
September 19, 2017
The Pines was very nice, but expensive. I visited a friend in hospice and the room was small. The dining area looked extremely nice. The place was clean, well-maintained, and brand new.
Margaret735271
5
|
November 24, 2016
The Pines was really nice, and the people were great. It had a movie room and a nice, big dining room. They took the residents on trips.
Provider Response
Connie R
5
|
October 14, 2016
I spent all day looking at Facilities all over town and nothing came close to what this facility had to offer. Probably the best service is the fact that the tenants can stay in their same room as their care level increases. So they can start out independent and move into assisted living in the exact same apartment. Everywhere else they would have to MOVE from one part of the facility to another. I loved that the dining room is open all day so they don't have to be there at a certain time for breakfast ...etc. And I also loved that they take and pick up from all doctors appointments provided they are scheduled on either a Tuesday or a Thursday. The facility is only a year old so it has the latest and greatest of everything. This is my #1 choice for my grandparents.
Provider Response
Penny658755
4
|
September 30, 2016
The Pines is like a combination of being in a lovely, spacious, bright and sunny hotel, but it's your home. It's nice as a nice hotel and the lovely lobby and things, but you can dress comfortably, sit in the lobby, and have your family there too. Its the environment. I'm in the dining room right now, and it is large. You can eat anytime you want. You don't have to come at a certain time to eat. They serve you restaurant style; you can pick off the menu and so on. They learn your name right away. They start calling you by your name. I'm almost like a celebrity. The caregivers have a pendant system where you press the button and they can tell who you are and where you are, and they'll come within about a couple of minutes to 5 minutes depending on the business, and they know you already. I just came from a lecture for problem sleeping, and it is going to be every week during the month of August, so I found that interesting. I've played some of the games like the current events. I am a joiner, so I tend to pick out things. I like the people. I like mixing with people.
Provider Response
Daniel865564
4
|
August 17, 2016
The Pines was very nice, very clean, and the staff answered all of my questions. It was very new, so the rooms were clean and very accommodating. The dining area was very large. The price was comparable to the other facilities in the area. It was close to the freeway, so it was convenient to get there.
Provider Response
Kathy115318
5
|
August 16, 2016
Merill Gardens was great and probably where we’ll place my mom because we liked it a lot. The dining area was open all day, and there aren’t set hours to eat. They had all kinds of activities, needlework, crafts, computers, and exercise classes. They had a hair salon where mom can go twice a week for $50 total to have her hair shampooed and set. They can stay in their room and do not have to move even if they require additional care.
Provider Response
Jim107726
4
|
July 28, 2016
The Pines was a new building that had a very nice entrance and excellent outdoor spaces. Mobility for residents was really good. There weren't a lot of wheelchairs. It had very nice views. The rooms were on the small side. They had a library. The food was nice, hot, and good. The open spaces were nice, and the residents were participatory. The grounds were very well kept and nice.
Provider Response
DickGYEUX
3
|
May 11, 2016
All of meals at The Pines were part of the package. The dining room was fine. The apartments were too small and didn't have a kitchen. The staff was friendly, but it wasn’t what we were looking for.
Provider Response
Thank you for taking the time to write us this review. We hope that you had a pleasant experience with our team members during your visit. Please don't hesitate to reach back out with any questions.
CarlIOUXY
5
|
May 11, 2016
I visited Merrill Gardens probably once every two or three months. My daughter lived in close proximity, so I spent time with her, then went to Merill Gardens to have a meal and meet with my lady friend. The dining area was very good. The food was well presented with a really balanced menu throughout the week. It had good service.
Shirley121987250
5
|
March 18, 2016
The Pines is a brand-new facility that looks like a gorgeous, five-star hotel. They have lovely dinners there. As for the staff, you couldn’t ask for them to be more personable. They’re very good with my dad and keep the rooms clean. His room is small, but he did insist on having his queen-size bed, so that’s his fault. I definitely recommend this community.
Provider Response
We are so pleased to hear about your experience at The Pines. Our team strives to provide a great environment for everyone so this feedback is wonderful to receive.
retreatgirl
5
|
January 18, 2016
After visiting 7 places, we decided on this one for our Mom. We loved the 7-7 dining, and the warm and beautiful atmosphere. I think the main reason for us was that they had a nurse on duty at all times. The desk reservationists was So nice. Lots of activities and the shuttle service were a real plus.
Provider Response
We are so happy to receive this positive feedback. We look forward to providing a great environment for your mom at The Pines, A Merrill Gardens Community.
Toni The Red Tiger
2
|
November 16, 2015
I didn’t meet any of the staff at The Pines -- just the representative that showed us around. The place was kind of cold. It really wasn’t as good as the other facilities I have visited. Plus, it was too expensive. They have meals all day, so you are never going to meet anyone unless you go at the same time. I just really didn’t like the whole atmosphere.
Provider Response
Thank you for taking the time to provide us with this feedback. We are sorry to hear that your experience did not meet your expectations. We would be happy to talk with you to get additional feedback. Please don't hesitate to contact us directly.
TJ6
5
|
November 11, 2015
My father-in-law is in The Pines. It just opened, so it is a brand-new facility, and it's place where you can walk away and feel good about it after. We have been pleased. It was a work in progress in the beginning for him being in a facility for the very first time. We needed one with memory care because that will be needed in the future. They have sitting areas outside, but the trees and landscaping are not fully developed yet because it is brand new. The room itself is a very nice room. He has a nice sitting area, a bedroom, a full size fridge, a little counter, and a bathroom with easy access in and out of the shower. He loves the food; it's delicious, and the presentation is really nice, like a restaurant. They have a lot of activities that he participates in, like outings.
Provider Response
Thank you for writing us this review for The Pines. We are so pleased that your father-in-law loves the food! Please don't hesitate to contact us with any questions.
Anonymous113134850
5
|
September 30, 2015
The Pines was brand new, and nobody has moved in yet, so everything was perfect. There were no residents when I went, and its furniture hasn’t even been delivered. There was one woman that helped me, and she was very friendly and very helpful. They had the dining room, the piano was supposed to be delivered -- so they had that common area -- and I think there was a beauty shop there too. It seemed they have movie nights and transportation if you need to go some place.
Provider Response
We appreciate you taking your time to write us this review. We would love to invite you back for another visit now that our community is open! Please reach out to us with any questions in the meantime.
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