Sunrise of Monterey

Offers Assisted Living

13 Reviews
1110 Cass St., Monterey, CA 93940
Call (844) 325-8230
Sunrise of Monterey (844) 325-8230

Reviews of Sunrise of Monterey

13 Reviews Write a review

Assisted Living Reviews for Sunrise of Monterey

November 05, 2014

By Caring96596450

I visited this facility

The staff in sunrise is sales focused, not service focused. The rooms are small, and the service is poor. The food is average and nothing exceptional. The dining room is carpeted and well-decorated. I think most residents have memory problems and probably really didn’t know where they were. They need a higher staffing level to take care of the residents.
Provider Response

We take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information@SunriseSeniorLiving.com . Thank you, Sunrise Team

June 25, 2014

By Maria32

I visited this facility

There were no rooms at Sunrise for me to see. They were full. It was really nice. It was clean, maintained, and it looked like a home. You can see the dining area on one side. All of the staff was very nice, very accommodating. They had a schedule of activities. There were some people in a common area who were playing some games. I love the grounds. They were very clean, none of that stinky odor you get when you're in those places.

October 30, 2013

By Kathleen11

I visited this facility

Sunrise was a lovely facility, friendly staff, clean place and I would place my husband there. It wasn't gloomy and it was bright and alive. Based upon what I've read and the locations of the others, it would suit my needs perfectly.

July 23, 2013

By Linda72615750

I am a friend or relative of a resident

When it became apparent that my husband needed more specialized care than I was able to give him at home, I began what was a stressful and demanding search for an alternative. I won’t detail the many steps which led me to Sunrise of Monterey, but it was a careful and detailed process. I was first struck by the beauty of the place – elegant, tasteful, almost resort-like. My husband was a man who appreciated those things and I wanted him to live within that lovely ambiance. Next I was impressed by the supervisorial expertise. The managers I dealt with were professional, involved, responsive. But of course the most important element of all for me was the quality of the caregivers. My husband is mentally and physically helpless – completely vulnerable. I wanted him treated with loving kindness, patience and respect by well-trained compassionate people. I have not been disappointed, and this is a gift beyond price. The intelligent friendly kindness exhibited by the Sunrise staff at all levels has made a very painful situation much easier for myself and my family, and for this we are deeply appreciative.

June 28, 2013

By CherylinCali

I am/was a resident of this facility

I came to Sunrise as a respite after surgery. My residence was beautiful and comfortable. The care managers were amazing! I had to constantly have help getting in and out of bed and their response was always prompt. They were cheerful, friendly and always asking me what else I might need to be more comfortable. The food was very good and I always had choices and could get something not on the menu if I wanted. I had a very positive experience and I highly recommend them.
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Photos of Sunrise of Monterey


Services and Amenities of Sunrise of Monterey

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Do Offer Companion Suites
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation
  • Financing Advice
  • Financial Guidance Extra: City Of Monterey, Low Income Housing For A Select Number Of Assisted Living Companion Suites

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Staff Patient Ratio: Variable Based On Need And Neighborhood
  • Respite Care
  • Pets: Small Pets Allowed

Licenses

  • Licenses: RCFE
  • State Licenses: 275202358

About Sunrise of Monterey

Step into a Sunrise Assisted Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites, to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.

Sunrise is built on a commitment to our residents and their families. We believe no two people are alike, so the services and attention we provide should never be exactly the same. That?s also why we offer a variety of lifestyle, service, and care options. By providing these choices, we not only offer solutions for today, but we provide the security of knowing that there are options for tomorrow.

Sunrise takes pride in offering the kind of service and environment that merits the praise and confidence of our residents and their families. Constant communication with our residents and families in forums like our resident council, family meetings, and customer satisfaction surveys help us to always improve.

What Makes Us Special

Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.


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Sunrise of Monterey


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