The young lady that toured us around Sunrise of Monterey was very informative and very personable. The facility was very nice, attractive and very large. It had three different areas, the assisted, the mid level where people with some memory issues and who need extra assistance go, and full memory care facility. The dining room was quite nice, comfortably set, and very attractive. The physical appearance was pretty good, but I wasn't crazy about the rooms because they didn't have a whole lot of amenities to them.
1110 Cass St., Monterey, CA 93940
Call
(800) 385-2527
Reviews of Sunrise of Monterey
Assisted Living Reviews for Sunrise of Monterey
May 19, 2019
I visited this facility
October 31, 2018
I visited this facility
Sunrise of Monterey was a very nice and beautiful facility. The only issue is it's fairly small, so there's limited activities. It also does not have skilled nursing or an independent living mix that some of the others do. It's strictly assisted living. The staff member who showed me around was well qualified and very helpful. The dining area was very nice.
January 16, 2017
I am a friend or relative of a current/past resident
Sunrise is excellent and has a friendly atmosphere. The people are wonderful, caring, cooperative, and knew my dad by name after one day. The place itself is immaculate and clean. My dad participates in movie nights and card games. The dining area is large, and the food is a 7, but the diversity of choice is a 10. There are many people involved in his care.
November 28, 2016
I visited this facility
We saw Sunrise of Monterey. That’s the one that we’re trying to get my husband in. It’s the best fit for his needs. It’s exceptional. It’s beautiful. It’s clean and it smells good. They have all kinds of programs. They have excursions. They have their own special care manager and their own special care management plans for every resident in their memory care unit. It’s secure. It is on the bottom floor, so residents can go inside and outside. They can do gardening if they want to.
May 10, 2016
I visited this facility
I thought Sunrise Monterey was exceptional. It's a fairly small community with only 52 to 56 residents. The facility is centrally located in Monterey, and some rooms actually had a bay view. It's very convenient for shopping, hospitals, and the VA clinics, which meets all of the necessary criteria that I wanted for my father. It's all connected, and you don't have to walk out of one building to get into another. It's two levels with elevators located in convenient positions. The dining room is next to what they call a bistro, the common area, and eating facilities which are all almost communal in the way they're situated.
March 15, 2016
I visited this facility
Sunrise of Monterey was nice and clean. The residents are receiving excellent care and are placed in different sections for different levels of care. They seemed to have a lot of activities going on while I was there. Plus, they go out on field trips. What impressed me most was the cohesiveness of the entire community.
January 23, 2016
I visited this facility
Sunrise of Monterey is beautiful, new and updated. But it was way too formal. The rooms were nice and the people were nice too.
January 20, 2016
I visited this facility
Sunrise of Monterey was nice and clean. Every employee that I came across was very nice; everybody went out of their ways to get you a cup of coffee and a cookie. They wanted us to eat, but we just had lunch before arriving. She said that when there was something going on in the area and you wanted to go, they had a bus that would take you. The staff was very friendly, answered questions, and showed us things. The apartments were clean, and I liked the fact that you furnish it with your own furniture; that way, you have part of home with you. The dining room was nice and clean, and everybody who was in there seemed happy.
January 18, 2015
I am a friend or relative of resident
Sunrise provides my mom with compassionate, sensitive, loving and professional care in their Terrace level of assisted living. New, well-maintained facility, superb staff, best institutional food mom has ever had (home made soups!). Totally supportive, welcoming, completely transparent administration. My mother and I both are completely satisfied and grateful that she's in their loving care. I can't say enough about my satisfaction with Sunrise of Monterey. Mom has been there for almost a year now and she is comfortable, safe and happy.
December 30, 2014
I visited this facility
The reason my wife didn't want to go there is because it is a small community. Sunrise of Monterey only has 53 guests. My wife thinks the number is too constraining, and she would not be able to develop any relationships. We were pretty impressed by it in the sense that it was very large. It was like a 5-star hotel. But there were just not enough people in there. The staff was very friendly.
November 05, 2014
I visited this facility
The staff in sunrise is sales focused, not service focused. The rooms are small, and the service is poor. The food is average and nothing exceptional. The dining room is carpeted and well-decorated. I think most residents have memory problems and probably really didn’t know where they were. They need a higher staffing level to take care of the residents.
Provider Response
We take all concerns seriously and would like to learn more about your experience at Sunrise. Please email Information@SunriseSeniorLiving.com . Thank you, Sunrise Team
June 25, 2014
I visited this facility
There were no rooms at Sunrise for me to see. They were full. It was really nice. It was clean, maintained, and it looked like a home. You can see the dining area on one side. All of the staff was very nice, very accommodating. They had a schedule of activities. There were some people in a common area who were playing some games. I love the grounds. They were very clean, none of that stinky odor you get when you're in those places.
October 30, 2013
I visited this facility
Sunrise was a lovely facility, friendly staff, clean place and I would place my husband there. It wasn't gloomy and it was bright and alive. Based upon what I've read and the locations of the others, it would suit my needs perfectly.
July 23, 2013
I am a friend or relative of a resident
When it became apparent that my husband needed more specialized care than I was able to give him at home, I began what was a stressful and demanding search for an alternative. I won’t detail the many steps which led me to Sunrise of Monterey, but it was a careful and detailed process. I was first struck by the beauty of the place – elegant, tasteful, almost resort-like. My husband was a man who appreciated those things and I wanted him to live within that lovely ambiance. Next I was impressed by the supervisorial expertise. The managers I dealt with were professional, involved, responsive. But of course the most important element of all for me was the quality of the caregivers. My husband is mentally and physically helpless – completely vulnerable. I wanted him treated with loving kindness, patience and respect by well-trained compassionate people. I have not been disappointed, and this is a gift beyond price. The intelligent friendly kindness exhibited by the Sunrise staff at all levels has made a very painful situation much easier for myself and my family, and for this we are deeply appreciative.
June 28, 2013
I am/was a resident of this facility
I came to Sunrise as a respite after surgery. My residence was beautiful and comfortable. The care managers were amazing! I had to constantly have help getting in and out of bed and their response was always prompt. They were cheerful, friendly and always asking me what else I might need to be more comfortable. The food was very good and I always had choices and could get something not on the menu if I wanted. I had a very positive experience and I highly recommend them.
Services and Amenities of Sunrise of Monterey
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Va Benefits Consultation
- Financing Advice
- Financial Guidance Extra: City Of Monterey, Low Income Housing For A Select Number Of Assisted Living Companion Suites
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Staff Patient Ratio: Variable Based On Need And Neighborhood
- Respite Care
- Pets: Small Pets Allowed
Licenses
- Licenses: RCFE
- State Licenses: 275202358
About Sunrise of Monterey
Step into a Sunrise Assisted Living community and you can't help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites, to our exceptional outdoor gardens and landscaping. Look around and you'll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.
Sunrise is built on a commitment to our residents and their families. We believe no two people are alike, so the services and attention we provide should never be exactly the same. That?s also why we offer a variety of lifestyle, service, and care options. By providing these choices, we not only offer solutions for today, but we provide the security of knowing that there are options for tomorrow.
Sunrise takes pride in offering the kind of service and environment that merits the praise and confidence of our residents and their families. Constant communication with our residents and families in forums like our resident council, family meetings, and customer satisfaction surveys help us to always improve.
What Makes Us Special
Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.
Map of Sunrise of Monterey
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