Carlton Senior Living Fremont

Kathy

My brother moved into Carlton Senior Living Fremont. I really love this community; it's too bad that they don't have memory care. That would be great for my brother. But he now has a living room and a bedroom, which are a very nice size. He has a nice little kitchen area. The floors are vinyl, so they can be mopped up easily. He has nice, clean carpets. He has a patio where he can slide the door open. They have a little patio area that has a fountain, so he can listen to the water from his room, which is very nice. The people there are very nice. They do have different caregivers who rotate, so sometimes the caregivers are very well versed in my brother's needs, and then sometimes they're new so I have to remind them, but that's just par for the course. Other than that, they're very responsive when I call. They will check on him and they call me, so the communication is always there. I like the environment in the dining room; you can order your food like you're in a restaurant, and you have tables where you sit. You feel like you're in a restaurant; you're not stuck in a cafeteria type of thing where you only have a few choices. At this place you can order whatever you like. They have a variety of choices. They have a variety of desserts and a variety of fruits and things like that. They also have a café down on the bottom floor that opened in late April or early May, and they have sandwiches you can get for free. You can get fresh-baked cookies, they have donuts, sometimes they'll have coffee with Bailey's or rum cake, and on Wednesdays they bring in donuts. But you can also just have a ham sandwich, or you can get juices. They have a machine that you can access without charge, which I think is fabulous. They also have a popcorn machine, a theater, and a game room with a pool table, a card table, and air hockey. So there are a lot of amenities at Carlton.

Priscella

My friend moved into Carlton Senior Living Fremont. It's a very active, nice community, so that the residents there stay active. They always have something pretty much throughout the week going on for the seniors to participate in. There is a lot of help on hand, you know, employees that are walking the halls and about. The way the building is built is actually really good because it's in a circle so no one can get really lost when they leave the room. The way it's made, its design is really good. They have exercise classes, they take walks, they go on a trip every week to a restaurant, they go on a trip every week to shop if they want to go shopping at the mall, they take field trips to places, they have the brain class, brain exercise, they have a movie theater, they have a band every week come in and play, they have an art room so they can do activities. They have a game room, they have a center courtyard, they have a hair salon, and a nail salon. They have a podiatrist that comes every month. They have complimentary escorts to show them around, pick them up for lunch, breakfast, bring them down for lunch, come and bring them down to dinner. Her apartment is spacious. It's really nice. The cleaning service is included, once a week they come in and they clean, and they also do laundry.

Lisa

We really liked Carlton Senior Living Fremont. It was nice, clean, they have a lot of activities to do for the seniors. They have a large activity room and they have a calendar of things that they do daily. They also have a media room where they watch movies, an outdoor patio area, they have a private room for when you want your family over. The apartments are nice. You can go to a studio apartment there which is more than enough room for my father-in-law. The staff was great and very very helpful. They serve 3 meals a day plus snacks every day. There was also a courtyard outside. They have memory care there also.

Beth

We have chosen Carlton Senior Living Fremont for my mother-in-law. The staff was really nice and helpful; I was impressed with the staff. The facility itself is very nice, it's very clean, and all the COVID protocols were in place, which was impressive. My mother-in-law has had some trouble adjusting. Other than that it's close by, and we can keep close tabs on her. She's only been there for a little under two weeks now. She's in a small studio apartment. It has plenty of room for what she needs. It has a sink, a refrigerator, and a large pantry. The bathroom is large enough that she can move around in her walker, and the shower is a walk-in, which is a large shower for her. They have shuttles for taking residents to doctors' appointments and to the shopping center. They have a game room, a library, and a beautiful courtyard. They put out a monthly newsletter with all the activities that are coming up. She's up on the third floor, and it may be difficult for her to get around without any assistance. I see a lot of residents roaming around, visiting, and they're just starting to open up some of their activities.

Provider Response

I.M.

Our overall experience with Carlton Senior Living Fremont is great and it's been good. The staff who accommodated us was very helpful and informative. My mom's room looked really brand-new and came fully furnished. So that made moving in a lot easier. Their amenities are there although my mother moved in during the COVID so they're all on lockdown in their rooms. For us it's a great location because it's next to family members so it works really well. They have a hair and nail salon. We like the people that we have dealt with, we have their cellphones and we text them constantly. They also sent out notices through emails or phone calls to update us with any info regarding the COVID, so that so far has been really great. We're constantly kept up to date with what's going on even though we're not physically able to go there. They keep us involved with what's going on in their community.

Provider Response

Jamie

Carlton Senior Living Fremont was very nice, but it looked fancier and more posh than the other places we saw. It was in more of a residential area. They offered everything. The only thing that wouldn't be a five out of five was the size of the room. The gal who took us around was extremely nice. Everything looked very clean and very organized.

Provider Response

Bee

My ex-husband moved into Carlton Senior Living Fremont. It's pretty good and everything seemed to be neat, clean, and organized. I don't have any complaints about the accommodations. It was better than his old facility. The staff is very nice, very courteous, and even at 6:30 a.m. there's always someone there. They're very friendly. The facility looks nice and clean.

Provider Response

MO

Carlton Senior Living Fremont is very neat and spacious. The staff members are very friendly and helpful, and they respect my mother if she doesn't want to go down for breakfast. She has a one-bedroom, a living room, and a bathroom, and it's very spacious, beautiful, is well lit, and has enough room for a walker and a wheelchair. The food is a little bland, but it's for seniors. They offer a lot of activities.

Provider Response

Laurie

My mother moved to Carlton Senior Living Fremont, and it has been a good experience so far. It's a good place with very nice rooms. I have eaten there, it's pretty good and they have choices and options which is nice. Their amenities are fine, they also appear to have a lot of activities. It's a beautiful community, you get what you pay for. We want the best care for my mom, and they've done a good job so far.

Provider Response

N.D.

We visited Carlton Senior Living Fremont. My tour was very informative. But I was a little confused on my directions like how to get from here to there. As I was going up and down 2 different areas I got confused, so I worried that my mom would get confused as well. Otherwise, I like the activities, and all the different areas was really good. Everything else including the cafeteria was good, everything is nice and well-made. The staff who accommodated me was really good. She spent time with me to explain more and answer my questions for me, and I thought she was really excellent. I think they were efficient and clean, so there's no problem there.

Provider Response

Mariam

Our visit at Carlton Senior Living Fremont was wonderful; it's a very lovely place. I liked how nice and clean it was. I liked that they have a restaurant type area for you to have dinner, instead of being just a regular rest home type of thing. They also have like a coffee shop in case you don't get up early. The people were so friendly and so nice. I had lunch there and the food was really delicious. They have a gym in there, a TV room, they do all kinds of different things. it was just really nice. The rooms that they showed me were very nice. They take you shopping, take you to doctors' appointments, and all those things.

Provider Response

Eli

The room we saw at Carlton Senior Living Fremont was just bare, and it was a plain beige color. They have a reading room, a library, and a small theater-like stage. When we were there, we saw that they were playing bingo and doing trivia. The staff is very accommodating and they entertained us, but it's more of a selling attitude. What I like about it is that on the second floor there's a small terrace that looks down on a garden.

Provider Response

Vijay

We found that this facility will take care of all our needs,when we decide to move there. Great people,staff, food.

Provider Response

Mitzi

My mom moved into Carlton Senior Living Fremont before she passed away. It was a lovely facility, and there were wonderful amenities, and lots of things for seniors to do. They have actual apartments and not just rooms. The staff was really helpful, super friendly, really cared about what was going on with my mom, and was easy to call when you needed them. They have a theater, a game room where they play pool, or poker, and they have a beautiful library. The grounds are well kept. They take the residents shopping, and they have constant classes for people with different issues.

Provider Response

Ke

Carlton Senior Living Fremont was really nice. It was quite large, and the residents were of different races. I had a pretty good impression of how the place was run. The room was not updated and looked kind of old. The residents looked happy, and the location was OK.

Provider Response

Kirby

I like Carlton Senior Living Fremont, but it was a lot more money than where my uncle is now. It's nice, clean, and great. The staff was very helpful. The people there seemed to be happy. They were having a Halloween party while we were there, which looked like a lot of fun. The staff was absolutely great. We had great communication. She called me back, she wrote me a letter, emailed, and followed up. She did everything she could possibly do to get us over there.

Provider Response

Katie

My mother stayed at Carlton Senior Living Fremont for a week in November. Her stay there was wonderful. They very much liked it, but unfortunately she just was too ill. The rooms were nice, the facilities were nice, the food was excellent, and she enjoyed it. The caregivers were very nice. They serve three meals a day: breakfast, lunch, and dinner. At those times they have set menus, but they also have specials each day. They have field trips to different locations, art classes, socials, and musical performances. The staff was very helpful, very kind, very sweet, and caring. We were very happy.

Provider Response

Mr. Mac

I've lived in Carlton Plaza (Carlton Senior Living Fremont) for eight years now. I like everything about it. The management is spectacular, and the head director is just amazing. I enjoy the food and the way they present it. It can be fine dining, or if you're looking for a different thing, it can be cafe food, which is located adjacent to the lobby. It has a beautiful, big courtyard at the center of the building, it's just incredible, and I love it.

happy-visitor414754

Carlton was nice and comfortable. They were pretty helpful in terms of showing me what I wanted to see. They showed me their eating quarters, the game room, and the library.

J.C.046576

Our first impression with Carlton Senior Living Fremont was good, but once we got started in it, we found out it was horrible. It did not provide the care that we needed. They just checked my mother in the room, closed the door, and had a button to push anytime she needed them. That was not the kind of help that she needed. She was there for a month. The staff was fine, but we took her home because she wasn’t getting the care that she needed. Her room was really nice. It was just a plain room and you had to put in your own furniture. It was freshly painted with new carpeting, but the carpeting was outgassing, and that was very unhealthy. My mother said the food was not tasteful. It was bland. I tried it myself, and it wasn’t that good. They would have to have more of a one-on-one care for their patients and not just dumping them off like that. If a person had no choice but to take them there, then it was a good thing, but if they had a choice, I would not put them in that.

Provider Response

Kerri865174

Carlton was very nice, very well-kept, clean, and comfortable. It was not too modern, but not too outdated. The staff was very nice and very thorough in going over everything that we wanted to know, and they seemed to cover everything. The rooms were good, and the dining room was very nice. I liked that it was setup restaurant style, rather than a buffet. All the residents were very friendly and very willing to speak out. They say that it was a nice place to live, and they were happy there. They have enough going on that somebody can stay very busy there if they want to.

Caring 1011

I'm still settling here in Carlton. Sometimes the food is good, sometimes it's not. The room is just average. The place is very clean.

Ann C.

My mother moved to Carlton Plaza for about a month now. It felt like a resort more than an assisted-living place. It's beautiful and easy to access. I like the location -- it's very close to a lot of shops and stores. The grounds are flat and even. It's on a quiet street. The rooms were decent. I wish they have more male staff in there. The residents were beautiful, and they seemed happy. I was able to eat there, and their food was good.

Alfred5

It was great. Michael was the guy who gave me a tour, and then he gave my mom a tour the next day. They had a dining area, a living area, a computer area, an activity room, a lounging room, and a beauty salon, and everything was established, so I would highly recommend it to someone. When my mom is ready, I certainly would be using Carlton. I looked at a one-bedroom and one of the two-bedrooms, and they could be a little bigger, but for one person, the bedroom area was OK. The kitchen area was kind of small, but then they are not doing any cooking because all the cooking is done for them in the dining area.

Caring110750350

We did a tour of Carlton Plaza of Fremont, and we met with the receptionist and some of the people that were there; everything was fine. They were very friendly, very warm, and very outgoing. It appeared clean and well organized, and the apartments were nice. They had a social room, recreational activities, and a gym. Everything they needed was there.

Anonymous104540150

If Carlton Plaza Fremont was absolutely what I felt my mother needed at this point, it would have been fine. They had a lot to offer. She's just not ready for that. It was very nice. The rooms were bright and cheerful. The staff seemed pleasant. I did not see anything wrong with it except that it was an institution. The person who accommodated us was very friendly, and he gave us all the information we wanted to know. He followed up the next day with a phone call to see if I was going to bring my mom in for a tour. I like that they had a little cafe that was open all day, so if you do not want to go down for their three scheduled meals, you can go down to this little cafe and have a cup of coffee or a snack. I think it was a nice alternative for people.

Caring102108050

I am in Carlton Plaza Fremont, and I am content. They have a great dining room here. In fact, I just had a meeting with the head chef and the dining room manager, and it went well. I have almost everything I want here. Their salad bar is the very best that I have ever been to. I am enjoying the food. This is a very good community and if you want something and they don't have it, all you need to do is ask them; they will have them ready on the next meal. The staff is friendly and very nice. Included in my rent is the laundry. The rooms are not that big, so if you have more than one bedroom of furniture, you have to downsize on what you have.

Irene20

Carlton Plaza is a nice place, my brother has three meals a day, and it’s great. The staff is very helpful and very kind people. They have a wonderful salad bar. Some meals are good, and some meals are not. They have activities all the time and I know they have entertainment all the time. The security is very good. I like it as it is close to town, it’s close to stores, and they have transportation wherever he wants to go if he wants to use it, but most of the time I take him. It’s a fantastic place. He’s got a little apartment with a bedroom, living room, and a little kitchenette.

Caring100872650

Carlton Plaza was very pretty. It was very well done. I had luncheon with the hostess. It was an attractive site. The dining room was nice. However, I didn't find the people as comfortable as the people from the other one I visited. They were nice and pleasant enough, but not like a family.

Lovedone1

The staff was super friendly and showed so much affection and love for the residents living there. They checked up on my great grandmother extremely often and made sure she was always okay. The food was delicious there. I remember going there as a little kid and getting a warm, and fresh baked chocolate chip cookie. My great grandmother was able to have her own TV, cable, fridge, microwave, plants and pet. She had a pet bird which she adored. There were events always going on to get the elders to interact and play with each other and spend time communicating and having fun. The facility was always kept clean and tidy and was a great place. The only negative I experienced, was that she had to have a personal safe because a maid stole money from her, but was promptly fired for her actions. A 5star facility.