Care Manor

My father is currently at Care Manor for rehab. The place appears nice, and the lobby is nice and welcoming. It's a rehab and a nursing home. There's a general population that's been living there for years and years, and these rehab clients are kind of mixed in with them. The place spends most of its time feeding these people and keeping them clean, so the clients only get one hour or maybe two hours of rehab a day out of 24 hours. The staff, nurses, and the nursing assistants are incredibly friendly and loving. They have the regular three or four food selections, and they are good. I just don't like that they're mixing the people that are just coming in for 20 days to get rehab with the general population that lives there. They have activities every day, and the staff is very helpful to the clients.

The front office is unorganized and the staff unknowledgeable about Medicare and Medicaid billing which makes it difficult to provide the best medical care for families. Second, my friend's father became severly dehydrated at this nursing home and never recovered which left a very poor taste to their departure. Other residents also complained about the Nursing Home as well.