Wetumpka Health and Rehabilita

Leesa9

My mom was at Wetumpka Health and Rehabilitation, LLC. To begin with, she was first there during the COVID pandemic. At that time, the people were so kind. Every room had big windows. That gave me a very good impression that they were taking such care to make sure their people got to see their families. More recently, within the past three years, my mom ended up having to go there for health reasons. That was the second time she had badly broken her ankle and had to have surgery, and so she went there for rehab. They took very good care of her. They made sure that we were able to go in and visit, and they made sure everything was safe and secure, and that she was never wet or messy, and that she was well cared for. She had dementia, so there was only so far you could go in talking to her, but nobody was unkind to her. They were all very nice. That means something for her and her condition. My mom was in a double room. They tried to get her in a room with someone who was more her personality type, so they didn't just stick her in the room with somebody without any care about their feelings. So I was very happy with them. A lot of their activities she didn't get to do because of her dementia. She was pretty far gone. However, the people who lived there would be moving around, visiting each other. Their families would be visiting them, and they would go for walks together, mainly inside the facility because it was large. They always made sure they had what they needed. The lady and mom's room had a TV, and she made sure that mom could see it. At one point, Mom was in there for the holidays, and they decorated and made sure everybody got around to visit, like for Christmas visits. It was not bright, shiny, or new, but it was well-maintained. It wasn't ugly colors that would change your mood. They kept access to the facility very strictly monitored so that you didn't have to worry about somebody walking in, and these days, Lord knows what. I love the nurses. They gave us information when we needed something from the doctor, and we couldn't see the doctor. They kept us informed, but just like many places, they get a little overworked, and sometimes you could just see that they were tired. Some of the food is really good. They have a set menu every week. The facility is very pretty. It looks a little like a church. The decoration of the front with a portico has just enhanced familiarity from the outside.

Provider Response

Amy63

We toured Wetumpka Health and Rehabilitation. The condition of the rooms was very clean, but I felt they needed some upgrades. They were very informative. The nurses I encountered were all very caring, answered all my questions, and had very good bedside manner with my husband. However, I felt the facility itself needed some upgrades. Their dining area was huge and very nice. It was largely decorated with things that the residents there had made. The food is very good, too. They have very nice common areas, but I think they could have probably added more activities.

Provider Response

Karen

My mother-in-law was at Wetumpka Health and Rehabilitation LLC last year. It was a very nice facility. It was impressive when you walked in because there was a big and nice lobby area with high ceilings, but that's not a space that they use for the residents there. I kind of felt it was like makeup on. The staff was nice, but they didn't listen well. We were not pleased with the help and the care that she got. She was put in her room. They were supposed to be rehabilitating her from hip surgery but they just put a diaper on her and left her on the bed, didn't get her up. She was already there for a week before they even asked what we wanted out of her care. I had to be firm about what I expected because they were just going to leave her laying there. The staff was overworked and there's not enough of them.

Provider Response

livingfree

I volunteered at this facility as a clinical for the High school tech school in Wetumpka. From what I've seen the nursing staff was quite kind and as much on top of it as possible with the dwindling staff numbers most medical institutions are having now. While I spent most of my time with the CNA/Orderly/Tech staff I found the majority to be rather numb to the plight of the patients and not nearly as interested in the patients well being as the nursing staff. While I personally saw no neglect I would keep a close eye on a family member in this facility.