West Hill Health and Rehab

RobertE

I visited a dear friend on 26 Feb 23. Employees were nice enough, but the living conditions are pathetic. The building (especially inside) looks like it hasn’t been renovated since the Truman administration. The place smelled horribly…like pee and excrement.

Provider Response

virtue

The facility smells like urine. Loud unprofessional staff Toilets and sink don’t work always out of order.

Jeanette

I was impressed with Blue Ridge Healthcare Birmingham (Fairview Health and Rehab). It was very clean and there was no smell or odor. The staff was very nice, explained things, and was very courteous. She took us to the physical therapy area. Everything was in place. The clients all seemed clean and dressed.

SHINE73

My wife went here for rehab were she had suppose to be getting skilled nursing and later I was told she got out of bed and fell when nurse came to room she was found face down how when my wife wasn't walking at time of fall and on bed rest..later she was sent to hospital with a bacteria infection in her blood that s been in her blood 3 months to the point the bacteria has started eating her pelvic bone and was having a stroke and this nursing home didn't even know or check to make sure she was doing well to the point the infection has moved through her body she not even responding to family

Deborah 49

My mother-n-law was not getting proper care. We visited the facility about 8:00 p.m. and found that my mother had not eaten since 1:30 p.m. Also, they were suppose to take her to physical therapy and she sat in a wheelchair for two hours in the lobby before they remembered she was suppose to have physical therapy. They did not realize that she could not feed herself. We found her one day eating with her hands. She had wasted the food all over herself and the bed.

R White

Had to wait 6hrs for nurse to give medications on 04/30/11.