While Cherry Hill appears to be a well run facility, it lacks professional, caring, knowledgeable nursing staff. My mother was admitted on her second visit for five days of respite care on a Friday. Upon entering the facility I was asked to wait while the nurse entered the carded medicines I had brought. Two and one half hours later when I inquired whether she had finished entering the medicines, the nurse replied that she had been finished, but never bothered to inform me. When I asked for a water pitcher for my mother’s room because she has polycystic kidney disease and came home with an UTI on her last visit, I was informed that the water pitchers were locked up and the room would not be opened again until Monday. I visited my mother the next day around 2:30 p.m. to find her still in her pajamas, slumped over the nurses desk with her head on a pillow, trembling uncontrollably and unable to raise her head. The nurse informed me that my mother kept trying to get out of bed, so they brought her to the desk to watch her. I can appreciate her being watched, but her behavior was something I had never observed and quite frankly frightened me to no end. Not to overreact, I asked the hospice nurse to come out to observe and evaluate her behavior. Once back in her room my mother calmed down but was obviously traumatized and fearful. Although she was unable to verbalize her feelings, the nurse felt confident that she would be fine and we both left after she fell asleep. On Sunday I had lunch with my mother and we both received communion from our pastor. I left her asleep. Monday evening I was called by the hospice nurse who informed me that my mother was unresponsive could not be awakened. When I arrived, I found her sitting in her wheelchair but clearly incoherent and unable to verbalize what she was experiencing. The hospice nurse informed me that she had been trying to get assistance from the nursing home staff but no one was willing to assist. The hospice nurse did show me my mother’s medical chart that revealed that my mother had on two evenings been given Serequel, which she is unable to take and was not on her list of medicines, along with another medication that was not on her medicine list provided by the hospice agency. The attitudes of the nursing home staff who finally appeared after forty minutes were very defensive, uncooperative, and unprofessional as they gathered at my mother's door and vehemently denied any wrongdoing. The hospice nurse had been called by the hospice aid who had gone to the nursing home to give my mother her bath when she noticed that her face and hands were swollen beyond recognition and she was unable to awaken her. Fearing an allergic reaction, the hospice nurse requested to see my mother's medicines to see if something had been added that might have caused such a reaction. After forty-five minutes of inaction and refuting by the Cherry Hill staff, I refused to leave my mother in such incompetent, uncaring, unprofessional hands a minute longer. The hospice nurse had confirmed that her vital signs were good so I made the decision to take my mother home. To make matters worse, when a friend went to the nursing home to retrieve her medicines, it took an hour for the nursing staff and the nursing administrator to locate all of her medicines. Such ineptness warrants the lowest rating possible and a warning to anyone considering letting their loved one stay at this facility. I can say that the food is good and it is clean and that some of the PCA’s appear to be compassionate. The rest are hostile, unpleasant, unprofessional, and clearly inept. BEWARE, ALL THAT GLITTERS IS NOT GOLD!