Caring.com
Caring.com

(800) 558-0653

SYNERGY HomeCare of Waupaca

204 South Main St., Waupaca, WI 54981

(800) 558-0653

Verified Partner

4.54

(443 reviews)

Offers Home Care
Top rated on Caring.com

2019, 2021, 2022

View More

Photos of SYNERGY HomeCare of Waupaca

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking “Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get cost information
Find out availability
Ask about payment options

Reviews of SYNERGY HomeCare of Waupaca in Waupaca, Wisconsin

4.54

(443 reviews)

    Top rated on Caring.com

    2019, 2021, 2022

    View More

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Mavis K

    3

    January 23, 2024

    I am a current client of this provider

    The caregivers need to help me with moving around. My favorite thing about the agency so far is that they're polite and kind.

    Anonymous_7486

    5

    January 19, 2024

    I am a current client of this provider

    They are working right with him and do things he needs during the day. We have had such good luck with our caregivers.

    Myron T

    4

    January 19, 2024

    I am a current client of this provider

    He's not doing very well to begin with, and if someone wasn't here, he would be worse off. They can't do anything more to have a greater impact. I like that they send the same caregiver every time and I don't have to explain to her what needs to be done every time.

    Julia C_3

    5

    January 12, 2024

    I am a current client of this provider

    They've helped me the most because they allow me to not have to worry about my mom every moment. I would recommend them because the caregivers are fantastic, and the administration seem to be fantastic and on top of everything. I've had contact with the administrators, and they are really knowledgeable at what they do.

    Provider Response

    Thank you for your kind words. This makes me happy and proud of the SYNERGY team. Wishing you a Happy, Healthy New Year!!

    Craig B_5

    4

    January 12, 2024

    I am a past client of this provider

    The caregivers were inexperienced, and they were nervous to help me with what I needed because I am an older man. I liked that the agency was attentive, and they made sure that safety came first for me.

    William "Bill" V_2

    5

    January 9, 2024

    I am a current client of this provider

    They are another pair of eyes. I like that Nichole is accommodating.

    Provider Response

    Thank you for your kind words. I am so happy and honored that we are able to help support your father-in-law.

    Charlotte S_16

    4

    January 9, 2024

    I am a current client of this provider

    I only have them here once a week or once every two weeks. I am not sure how my caregivers could have a greater impact. They have had a positive impact because they clean my house for me, which I am unable to do. I would like to have the same person come for a while. I think I have had 6 people since last February.

    Kenneth S_22

    4

    January 3, 2024

    I am a current client of this provider

    The first caregiver that was sent was too young and did not know what she was doing. She sat on the chair and was on the phone, the next one was wonderful she was older, and did more. I can't think of anything right now.

    Steven V_1

    5

    January 3, 2024

    I am a current client of this provider

    They have made the experience positive because the person that comes, he comes and he helps make meals. He transports the client to different things, like the store. He helps around the house. They have provided a person that could come and help take care of the client. He was an appropriate person.

    Dennis V_1

    5

    January 3, 2024

    I am a current client of this provider

    I can get to my appointments when they are here. They are always willing to do a little extra.

    Cheryl Z_1

    5

    December 15, 2023

    I am a current client of this provider

    Their housekeeping services are a great help. They are conscientious and overall great.

    Denise L_7

    5

    December 15, 2023

    I am a current client of this provider

    They have helped the most by doing the home care. I have 2 ladies that come in every weekend and help me clean. I would recommend them because I don't have any problem with them, they are friendly.

    Karen C_36

    5

    December 14, 2023

    I am a current client of this provider

    They help me get groceries. They are easy to work with and quick to respond to me.

    Mike M_30

    5

    December 7, 2023

    I am a current client of this provider

    I believe it has been positive for my parents. They are very responsive at taking care of issues and the staff is friendly and knowledgeable.

    Violet P

    4

    December 7, 2023

    I am a past client of this provider

    They were very attentive. A lot of people are not able to afford the services.

    Shirley V_4

    4

    December 5, 2023

    I am a past client of this provider

    I can't think of anything they could have done to have a greater impact on my life. I was glad to have them come over and help me. They helped me read things that I couldn't read because of my poor eyesight, which I appreciated. The only thing I can think of that they could have done better is to properly clean the kitchen sink for me.

    Cathy M_18

    4

    December 1, 2023

    I am a current client of this provider

    The agency should allow the caregivers to work for more hours. The caregivers are always on time and good at communication.

    Darlene F

    5

    December 1, 2023

    I am a current client of this provider

    I get to go out and do things. I get a break. They are a good company.

    Bradley C_2

    5

    November 21, 2023

    I am a current client of this provider

    I'm all alone and I am really happy when I see her. She is great company. I would recommend them to anybody. I enjoy the caregiver that comes to clean my place. She is really good person.

    Provider Response

    Thank you so much for your kind words. We truly appreciate your confidence in our team. Happy Holidays!!

    Anonymous_7649

    4

    November 17, 2023

    I am a past client of this provider

    He did not feel that he needed a caregiver to come and help him out. The caregiver that did the cleaning was not very thorough. I needed her to clean the bathroom better.

    Provider Response

    Dear Anonymous, I am sorry we did not exceed your expectations, as that is our goal. Please reach out to me so we can help improve and get someone in that may be able to better assist. Happy Holidays! -Diane, owner

    Neil Peter J

    5

    November 16, 2023

    I am a current client of this provider

    They are reliable and help him get ready. They put him to bed and I can visit my daughter out of state. The flexibility, personal touch, and the family we gained are all things I like about Synergy.

    Provider Response

    Thank you so much for your kind words, I am so glad our team is able to help!!! Wishing you a wonderful holiday!!

    Heidi L_5

    5

    November 15, 2023

    I am a current client of this provider

    It's nicer because I have more time to do what I want. The caregiver helps me by cleaning my home. I like this agency because they were able to work with me even though I'm difficult. They found someone within 24 hours.

    Provider Response

    Dear Heidi, We love our clients-so glad we can help! Happy Holidays!!

    Ingrid L_1

    5

    November 9, 2023

    I am a current client of this provider

    One of them will help me with my exercise and will go with me to therapy. I like that the caregivers are honest and outgoing.

    Provider Response

    Dear Ingrid, I am so happy that we are able to assist. Wishing you and your husband a very Merry Christmas!!

    William G_25

    5

    November 9, 2023

    I am a current client of this provider

    It helps me a lot because it is respite care. It gives me a break. The caregiver is reliable and trustworthy.

    Provider Response

    Dear William, I am so happy we are able to assist. Happy Happy Holidays! -Diane, owner

    Anonymous_7224

    5

    November 7, 2023

    I am a current client of this provider

    They make sure we are always on the same page. If I want something in addition to the regular duties, they are always okay with it. I like the way they treat the people they take care of. They are highly professional.

    Provider Response

    Thank you for your kind words. I am so happy that we are able to help. Happy Holidays.

    Arlyn W_1

    5

    November 7, 2023

    I am a current client of this provider

    It made it a lot easier for me to have my place cleaned up and everything. They're really friendly and they're good people to talk to.

    Provider Response

    Dear Arlyn, I am so glad we were able to help. Happy Holidays. -Diane, owner

    Dwight C

    5

    November 3, 2023

    I am a current client of this provider

    I don't have to worry anymore when I leave him because Jennifer and Peggy will take care of him. I would recommend them because they are here and are doing a good job.

    Provider Response

    I am so glad that our team is able to assist you and give you some time for you! Happy Happy Holidays!!! -Diane, owner

    Anonymous_7664

    4

    November 3, 2023

    I am a current client of this provider

    I do have to have someone here when I leave. They could have better coordination with the caregivers.

    Provider Response

    Hi, We pride ourselves on our communication so I am sorry we fell short. Please reach out to me directly so we can figure out how we can improve. Wishing you a wonderful holiday!! -Diane, owner

    Anonymous_7262

    5

    November 1, 2023

    I am a current client of this provider

    They help me the most by allowing me to have respite in my home instead of having to take him to a daycare facility. It expands the hours available to me. I would recommend them because every caregiver I've had so far is very pleasant. They are on time and reliable.

    Provider Response

    Hi I am so happy that we are able to support your family. Wishing you a wonderful holiday.

    Leonard M_2

    5

    November 1, 2023

    I am a current client of this provider

    They do my dad's ADLs. I like synergy because they are understanding and they have good communication.

    Provider Response

    Dear Leonard, Thank you with trusting us with your dad. We pride ourselves on communication. Happy Holidays to your family.

    C. G

    5

    November 1, 2023

    I am a current client of this provider

    They help with what we need. I like they are prompt courteous, and we get weekly reports, and we are very satisfied with the services

    Provider Response

    I am thrilled we are able to assist you. I believe we have the BEST team!! Happy Happy Holidays!!

    Deb L_2

    5

    October 21, 2023

    I am a current client of this provider

    They help keep my house clean. I have very good service with them.

    Provider Response

    Thank you for your kind words Deb. I am so happy we can be of help. Stay well! -Diane, owner

    Whisper C

    4

    October 20, 2023

    I am a current client of this provider

    The lady took her out and did activities. Whisper enjoyed spending time with her. People should show up when they are scheduled.

    Provider Response

    Thank you for your kind words. I am glad you enjoyed spending time with your caregiver but am sorry to hear they did not always show up as scheduled. Stay well!! -Diane, owner

    Dennis L_4

    5

    October 17, 2023

    I am a current client of this provider

    They do light housework, and they clean the bathrooms. They do a good job. The caregiver does anything I ask of them.

    Provider Response

    Dear Dennis, We are so happy we can be of assistance. Stay well!!

    Anonymous_4997

    4

    October 13, 2023

    I am a current client of this provider

    They make me feel good. They are very efficient.

    Provider Response

    We are glad we are able to help. Stay well!!

    Jerry and Marlene Z

    4

    October 11, 2023

    I am a current client of this provider

    They have been doing what we need. We have been satisfied with the person that has been coming and the work they do.

    Provider Response

    Dear Jerry and Marlene, Thank you for your kind words. I am so happy we are able to support you. Stay well!! -Diane, owner

    Laurie P_1

    5

    October 4, 2023

    I am a current client of this provider

    They help me with shopping and light housekeeping. They provide me with wonderful caregivers. They have very high standards for their caregivers.

    Provider Response

    Thank you Laurie for the nice review. I am so glad we can help. Stay healthy. -Diane, owner

    Carl G_5

    5

    October 4, 2023

    I am a current client of this provider

    They have made my life easier because everything we have asked them to do. That would be from doing things outside, taking care of flower planters with my wife. I would recommend them because of the promptness and quality of care.

    Provider Response

    Dear Carl, Thank you for your positive feedback! I am so happy we are able to assist! Stay well!! -Diane, Owner

    Ann (

    5

    October 4, 2023

    I am a current client of this provider

    What helps the most is that they clean. I get the help that I need.

    Provider Response

    Thank you for your Kind words Ann. It is our honor to support you.

    Terrance "Terry" V

    5

    October 3, 2023

    I am a current client of this provider

    I've had a good positive reaction because now I can do the things I couldn't do before. The staff is pretty good and the type of care I got was great.

    Provider Response

    Dear Terry, It makes me so happy to hear that you can do things you could not before and we were able to share that journey with you. It is our pleasure to support you. Stay well! -Diane, owner

    Richard "Rick" F

    5

    October 2, 2023

    I am a current client of this provider

    They've been working on my situation and it's been a great relationship. The quality of the workers is good.

    Provider Response

    Dear Rick, Thank you and I am glad it is a great relationship!! Our caregivers are the BEST!! Stay well!! -Diane, owner

    Jean H_13

    4

    October 2, 2023

    I am a current client of this provider

    Pat comes on Thursdays and helps Jean with showers and vacuumed. We are satisfied with Pat that comes now. The agent is reliable.

    Provider Response

    Dear Jean, We are so happy that you allow us to support you. Stay warm!!

    Janis J

    5

    September 22, 2023

    I am a current client of this provider

    My dad is sick and wants to be in his home. All of us kids are 2–3 hours away and without their dependable care, he wouldn't be able to be in his home. I like their dependability.

    Provider Response

    Dear Janis, I'm so happy we are able to help your dad and support your family. -Diane, owner

    Karen K_33

    5

    September 22, 2023

    I am a current client of this provider

    It really gives my husband the freedom that he needs. I like that they are flexible, and I really like my caregiver.

    Provider Response

    Dear Karen, I am so glad we are helping with your husband's independence. You made our day. Thank you.

    Beverly S_22

    4

    September 19, 2023

    I am a current client of this provider

    I think it's helped her and impacted her life. I like their company because they have been informative communication wise.

    Provider Response

    Dear Beverly, I am so happy we have been able to make a positive impact. Hope you stay well!

    Robert K_37

    5

    September 19, 2023

    I am a current client of this provider

    They have tried to work through every situation, as most places can't keep employees. I like how they are very communicative and they let us know when people can't show up.

    Provider Response

    Dear Robert, thank you for the nice review. Our team works very hard at making sure everyone is in the loop. Stay healthy!

    Gerald I

    5

    September 15, 2023

    I am a current client of this provider

    They are doing good with him. They are doing a good job.

    Provider Response

    Dear Gerald, It warms our hearts that we are able to help. Stay well!!

    Alice S_7

    5

    September 12, 2023

    I am a current client of this provider

    The caregiver is extremely reliable and flexible, and she lets them call the shots and can change the routine if needed. She does what they want her to do and is super trusted. I would recommend them because I am their only daughter and am on point, and the only reason I was able to go out of town is because I can trust them and their services.

    Provider Response

    Dear Alice, I am so glad to read that we are trusted and are able to help your family. That is what we are here to do! Stay well!!

    Christine H

    5

    September 11, 2023

    I am a current client of this provider

    They go shopping and out for lunch. The people work well with the client.

    Clarence M_4

    5

    September 8, 2023

    I am a current client of this provider

    I can't do some things on my own and I'd have to ask friends or relatives if it wasn't for them. I haven't had any issues. They come out and do a great job.

    Provider Response

    Dear Clarence, thank you for your kind words. You made our day!

    Franklin D_1

    5

    September 6, 2023

    I am a current client of this provider

    They seem to be working out very well and doing more than I have expected. I am very happy with the ladies that I have.

    Provider Response

    Dear Franklin, I am so happy we have exceeded your expectations. Thank you! -Diane, owner

    Earl W_2

    4

    September 6, 2023

    I am a past client of this provider

    They were always on time and very helpful. They were very nice and helpful.

    Provider Response

    Dear Earl, I am glad we are able to support you. Stay healthy. -Diane, owner

    Mark L_10

    4

    September 5, 2023

    I am a current client of this provider

    They've helped the most with shower transfers, that's the most important thing. I would recommend SYNERGY to others because they provide good service.

    Provider Response

    Dear Mark, thank you for the nice review. I am thrilled that you would refer us to others. Thank you. -Diane, owner

    Adryanna C

    5

    August 24, 2023

    I am a current client of this provider

    If the caregivers are going to be a minute late, they will call and tell us.

    Provider Response

    Dear Adryanna, I am so happy to hear that we have had such great communication with you. We find that really helps. Stay well!

    Paul P_10

    2

    August 24, 2023

    I am a current client of this provider

    It could be improved with a male provider to help me get showers. They need to get more male providers.

    Provider Response

    Thank you Paul for your thoughts. Unfortunately, we do not have a lot of males apply for these positions, I wish they would. There is a great need for male caregivers. Stay well! -Diane, owner

    Constance L_1

    5

    August 14, 2023

    I am a current client of this provider

    They help me do a lot of things around my apartment and help me out a lot because it's hard for me to do things around the apartment. The girls that they find are very good at what they do, and I'm very pleased. I would recommend them to anybody.

    Provider Response

    Thank you for kind words. I am so happy that you enjoy the best quality of care. Stay well!!

    Richard B_54

    5

    August 14, 2023

    I am a current client of this provider

    When I put in an order, it comes in very quickly. I like that they have been doing okay with me.

    Provider Response

    Dear Richard, I am so glad that SYNERGY has enriched your life. Stay well.

    Michael L_31

    5

    August 14, 2023

    I am a current client of this provider

    They keep my house spotless. Very thorough and keep in touch and are caring.

    Provider Response

    Dear Michael, I am so glad you are happy with our service. I think our team is awesome too!!

    Cheryl B_21

    4

    August 14, 2023

    I am a current client of this provider

    They need to have more staffing. They make the family's life easier by having someone there. Our schedule isn't set like I would like it to be. They are easy to reach.

    Provider Response

    Dear Cheryl, Thank for taking the time to let us know your thoughts. Let us see if we can get your schedule set the way you want. Stay well!

    Dorinda G

    5

    August 9, 2023

    I am a current client of this provider

    We have connected with a great caregiver. They have followed through, and they communicate well.

    Provider Response

    Dear Dorinda, Thank you for your high praise. The team works very hard to give you the best care, because you deserve the best care.

    Joseph W_7

    4

    August 9, 2023

    I am a current client of this provider

    There have been a couple of times that no one showed up. Well, they're doing okay.

    Provider Response

    Dear Joseph, Thank you for taking the time to let us know how we can improve. I promise we will strive to be there every time. Stay well!

    Gerald "Jerry" H

    5

    August 3, 2023

    I am a current client of this provider

    They help with housekeeping. We love our caregiver.

    Provider Response

    Dear Jerry, I am so glad you love your caregiver!! We love our caregivers too!! Stay well!

    Lucille N_1

    3

    August 2, 2023

    I am a past client of this provider

    They were doing the housework I could get done. The caregiver was friendly.

    Provider Response

    Dear Lucille, I am happy to hear we were able to assist you. Stay well!!

    Kristy E_1

    5

    August 2, 2023

    I am a past client of this provider

    The most helpful for us was the flexibility because I had to commit to three hours a week, but I could change it if I wanted to. I liked that they were really flexible, which was important because I did not know what days I needed them.

    Provider Response

    Dear Kristy, I am so happy we are able to help you on your schedule. Stay well!

    Carol S_57

    5

    August 1, 2023

    I am a current client of this provider

    It has helped me and my husband. They need to shadow new people. I have 2 or 3 good aides.

    Provider Response

    Thank you Carol. It is our pleasure to be of support. Happy, Healthy New Year!!

    Anne L_8

    5

    August 1, 2023

    I am a current client of this provider

    It was a really good experience for me. I like the workers the most.

    Provider Response

    Dear Anne, Thank you for your kind words. We love our caregivers too!!

    Lyla C

    4

    August 1, 2023

    I am a current client of this provider

    They're kind of related, one great thing is the caregiver has an idea on how to take care of our daughter and is solution-oriented, but the negative is that we have unprepared people that comes with inexperience. We like the selection of people that's working with our daughter, but there should be more communication, like less 'last minute' things.

    Provider Response

    Dear Lyla, Thank you for letting us know your concern. We will meet on how we can improve service today. Thank you for choosing Synergy HomeCare.

    Siegfried S

    5

    July 26, 2023

    I am a current client of this provider

    They chose a trustworthy caregiver. I can go over and get nothing but good news. They matched him with a great caregiver.

    Roger A

    5

    July 26, 2023

    I am a current client of this provider

    The services have been positive because of the people. We are satisfied with SYNERGY HomeCare.

    Provider Response

    Dear Roger, Thank you for your kind words. I agree, our team is what makes our company award winning! Stay well! Diane

    Richard "Kim " P

    5

    July 25, 2023

    I am a current client of this provider

    The services have helped him to get his bath and to shave. I like that the quality of the work is outstanding at SYNERGY HomeCare.

    Provider Response

    Dear Kim, I am so glad we are of assistance and we look forward to working with you for a very, very long time!! Stay well!

    Leonard M_5

    5

    July 20, 2023

    I am a current client of this provider

    The agency has been there for us. They do so good.

    Leroy Z

    5

    July 13, 2023

    I am a past client of this provider

    When Terri was here, she would help him with his exercises and would get him up to walk. We were satisfied with the staff that were sent, especially Terri.

    Frank N_2

    5

    July 7, 2023

    I am a current client of this provider

    My wife and I both have had strokes, and we are able to be home. I like their employees.

    Provider Response

    Thank you for your kind words. Our team is honored to support you. Stay well!!

    Neil J_1

    5

    July 7, 2023

    I am a current client of this provider

    We need the help, and it's nice to have it. Jennifer has been really helpful coordinating things through the VA and me. We have had a couple of different caregivers until we found the right match and that went well. Everyone has been very helpful.

    Bob M_19

    5

    July 5, 2023

    I am a current client of this provider

    The provider has helped me the most by being here and having a backup. I like that the agency is very accommodating.

    Provider Response

    Bob, Thank you for your kind words. It is our pleasure to support you. Stay well!

    Beverly M_7

    5

    July 5, 2023

    I am a current client of this provider

    They make sure she takes her meds and eats something. I like that they care about what they do. They came in and learned what my mom needed. They wrote down everything they needed to do.

    Dolores J_2

    5

    July 3, 2023

    I am a current client of this provider

    The services have been positive because I feel better after they are here. I like the agency because they are always on time, and they are very kind.

    Cathy W_12

    5

    June 23, 2023

    I am a current client of this provider

    They could actually do their job. Synergy answered the phone immediately to our call, the response was the biggest thing. They are actually taking care of my mom when they are here.

    Walter C_6

    3

    June 23, 2023

    I am a current client of this provider

    They could hire more people. They have such low staff, meaning we do not get the hours we need.

    Provider Response

    Dear Walter, I am sorry to hear we have disappointed you. We had a meeting today and our Regional Manager will be reaching out to your daughter on how we will rectify the situation. Thank you for choosing SYNERGY and it is our privilege and honor to work with you.

    Frank N

    5

    June 6, 2023

    I am a current client of this provider

    I have 24 hour care. They're prompt, and courteous.

    Kathy L_15

    5

    June 6, 2023

    I am a current client of this provider

    They have helped the most by giving me a day when I can get things done that I couldn't do otherwise. I like that they keep me up to date. They let me know if the caregiver called out sick and they try to find a replacement for them.

    Provider Response

    Thank you Kathy! We truly enjoy working with your family. Stay well and healthy!

    Evelyn L_14

    5

    June 5, 2023

    I am a current client of this provider

    My aide is very pleasant. She does her job.

    Pat C_4

    4

    May 17, 2023

    I am a current client of this provider

    The agency can make my life easier by dropping their prices so I can have them more often. I like that the people are nice and are there on time.

    Provider Response

    Thank you Pat for your kind words. Glad we can help.

    Sophia "Dolly" M

    5

    May 11, 2023

    I am a current client of this provider

    They're just so nice and helpful. They give us time away, so we can spend time with our families. They're very personable and accommodating.

    Anonymous_7299

    5

    May 8, 2023

    I am a current client of this provider

    They show up on time, which is the main thing. I like that the caregivers from Synergy HomeCare are nice and polite and they do what you ask of them and are just nice people to work with.

    John H_69

    4

    May 3, 2023

    I am a current client of this provider

    They made my life easier by sending help when we needed it. I like that they are responsive.

    Laurie G_9

    5

    May 2, 2023

    I am a past client of this provider

    She just had someone from surgency once a week showers her and works for her for 3 hours. I like that the gal from Synergy HomeCare was very nice, and worked with Laurie well.

    Marilyn W_17

    4

    May 1, 2023

    I am a current client of this provider

    I like the assurance that they are out there and I am not alone. I am pleased with the care that I am getting.

    Ronald V_1

    4

    May 1, 2023

    I am a current client of this provider

    We have good talks, and they tell me what's going on. I think more of the issue is with the VA and their requests with how long it takes.

    Kenneth M_17

    5

    April 25, 2023

    I am a past client of this provider

    They sat with my dad and let me work. They worked really well in getting us care. Their caregivers were very compassionate.

    Anonymous_7270

    4

    April 19, 2023

    I am a current client of this provider

    They have done quite a bit to satisfy me. I like that they call me in time when there is going to be a change.

    Jerry M_17

    5

    April 12, 2023

    I am a current client of this provider

    I am a little limited from my fall a couple of weeks ago. Some stuff I can't do anymore. They are a good company. They try.

    Mike G_19

    4

    March 23, 2023

    I am a current client of this provider

    They are very polite. I am not sure how they could make it better, but they provide good services.

    Anonymous_7119

    4

    March 21, 2023

    I am a current client of this provider

    They do some things together, but I don't really see anything that is immeasurable. The caregiver is honest and good with communication.

    Ricky L_1

    5

    March 16, 2023

    I am a current client of this provider

    They help me by doing my dishes. They are nice and they clean the house.

    Geri P

    5

    March 10, 2023

    I am a current client of this provider

    They get her to activities in the mornings so she isn't sitting by herself all day. I like that they get her moving in the morning.

    Juergen S

    5

    March 7, 2023

    I am a current client of this provider

    They have helped the most with my medications. I would recommend them because they do a good job.

    Charles S_33

    4

    March 1, 2023

    I am a current client of this provider

    The services has improved my life because they do my bed first thing in the morning. I like that the caregivers do what is asked from me.

    Anonymous_7064

    5

    March 1, 2023

    I am a current client of this provider

    They do a pretty good job. I would recommend them because I like the people.

    Anonymous_7148

    5

    March 1, 2023

    I am a current client of this provider

    They call me. They are more concerned that things are working right than other companies.

    Susan K_28

    5

    March 1, 2023

    I am a current client of this provider

    It calms my mother, and it gives me a break. They are courteous.

    Kristine L

    5

    February 16, 2023

    I am a current client of this provider

    They have helped me with anything and everything I need help with. They are very friendly; they understand people's needs.

    Provider Response

    Dear Kristine, I am so happy we are able to help. I am so proud of our team everyday!! Stay well!!

    Lloyd S_1

    5

    February 15, 2023

    I am a current client of this provider

    They come 3 times a week. They come as soon as they could. We got started as soon as we could.

    Provider Response

    Dear Lloyd, Thank you for your kind words. I am so happy that our team was able to help you so quickly. Stay well!!

    Cindy S_29

    5

    February 10, 2023

    I am a past client of this provider

    They were really nice and friendly. They did what I asked them to do. They did what they said they were going to do.

    Provider Response

    Dear Cindy, Thank you for your kind words. We are so grateful that you are part of our SYNERGY family!

    Don E_6

    5

    February 3, 2023

    I am a current client of this provider

    I like that Cindy investigates what needs to be cleaned and does it. I like that the caregivers because they take the imitative.

    Provider Response

    Dear Don, Thank you! We are so thrilled that you are pleased with SYNERGY! Stay well!!

    Lawrence S_7

    5

    February 3, 2023

    I am a current client of this provider

    They open the doors for me, get me out of the car, and get my wheelchair for me. I like the drivers; they are efficient.

    Provider Response

    Dear Lawrence, I am thrilled that we are able to assist and are efficient for you!! Please stay well!

    Patricia "Pat" L_2

    5

    February 3, 2023

    I am a current client of this provider

    We have a person that comes once per week. They got back to me right away and sent competent people.

    Provider Response

    Dear Patricia, Thank you for your thoughtful words. I am so happy that we are able to assist. Stay well!!

    Carolyn

    4

    February 3, 2023

    I am a current client of this provider

    I am a client of SYNERGY HomeCare of Waupaca. Overall, it is good and bad. The Veterans pay for the gentleman that I have come in. They are double charging because the Veterans are paying for it. They told me they get $30 an hour, and Jerry is here for 3 hours; however, they charge the Veterans for six. I don't think that's right. He sits here and watches television with him to make sure he doesn't fall. I'm only gone for 3 hours, and I come right back. My husband's able to pretty much get around on his own and do his own thing. I just don't want him to fall or walk away because he does have dementia. Jerry is awesome. We love him to pieces. He has became one of the family already. He really does a wonderful job. Too bad they don't have more men because that is perfect for my husband. The scheduling is worked out, but the billing is all screwed up. I think they are ripping the Veterans off, and I don't like that part. If you worked for 3 hours, why should you get paid for six. They said, "Well, the Veterans must think your husband is worth it."

    Provider Response

    Dear Carolyn, We spoke last week about a billing error that was made. The mistake was not made by Synergy, but by the company that handles the Veterans billing. Please feel free to call me if you would like to discuss further. We never want anyone to be billed incorrectly. I am so glad that your caregiver has become part of the family and we look forward to continuing to serve you and your husband. Stay warm and well!

    Leah K_2

    5

    February 1, 2023

    I am a current client of this provider

    We aren't super involved yet, but they are helpful to me so far. I like that they are easy to talk to and explain things to.

    Provider Response

    Dear Leah, I am so happy you are off to a great start!!! We are always here to help!! Stay well!

    Katherine R_4

    5

    February 1, 2023

    I am a current client of this provider

    They have provided me with my caregiver. I like that the caregiver I have is very pleasant and does a beautiful job.

    Provider Response

    Dear Katherine, Thank you for your thoughtful words. We are so happy that we able to assist. Stay well!

    Anonymous_6333

    5

    January 23, 2023

    I am a current client of this provider

    I have the help that I need to get things done. The caregiver is on time.

    Provider Response

    I am so glad we are able to assist and be punctual. Stay healthy!!

    Guy "Webb" L

    5

    January 18, 2023

    I am a current client of this provider

    I have bad pains in my back, and they help me a lot with things that I can't do while also providing companionship. I like how sociable the people there are, so I'd recommend them for that.

    Provider Response

    Thank you for your kind words and it makes me happy to hear our wonderful care team was able to help you. Stay healthy!!

    Diane S_37

    5

    January 18, 2023

    I am a current client of this provider

    The caregiver did everything I asked her to do. The caregiver was on time.

    Provider Response

    Dear Diane, This is wonderful that we are meeting your expectations. Thank you for letting us know, we love hearing this! Stay well!

    Robert V_16

    3

    January 12, 2023

    I am a current client of this provider

    The services are ok. I really need someone to come on Sunday. I would like the agency to be here on Sunday, so I can play at church.

    Veronica B_1

    5

    January 10, 2023

    I am a current client of this provider

    They are so kind and gentle, they give me a shower and treat me with care. I like the information they give you, and the kindness they give when they come.

    Provider Response

    Thank you Veronica for your wonderful words. I am so glad we are able to support you in your requests. We are truly fortunate to have such an amazing team.

    Judy B_35

    4

    January 3, 2023

    I am a current client of this provider

    They're very flexible and understanding. There's nothing they could do better.

    Provider Response

    Dear Judy, I am so happy that you are pleased with your caregivers. Hearing that makes our day! Thank you and stay well!!

    Clista L

    4

    January 3, 2023

    I am a current client of this provider

    I don't know what they can do to make it better. They're very thorough, and they know what they're doing.

    Provider Response

    I am so happy that our team is thorough and well trained. Thank you for your kind words! Stay well!

    Dennis V_2

    5

    December 14, 2022

    I am a current client of this provider

    They showed me how to do it. They explain everything that I need to do and help me do it.

    Provider Response

    It is our pleasure to be of assistance. Happy, Healthy New Year!

    Sanford "Sonny" S

    5

    December 8, 2022

    I am a current client of this provider

    I'm laid up, and they are here when I need someone. I knew the caregiver family that I had received. It gave us things to talk about.

    Provider Response

    Thank you Sonny for your appreciation and I am glad we are able to be of assistance. Wishing you a happy, healthy new year!

    Robert B_31

    4

    December 7, 2022

    I am a current client of this provider

    They are doing a good job. They have some people who call in and can't make it, but they can't control that. They are very hands-on.

    Provider Response

    Robert, Thank you for understanding. We love supporting our clients. Happy, Healthy New Year!!

    Brian K_9

    4

    December 2, 2022

    I am a current client of this provider

    The fact that they're able to provide care helps. They've been willing to be flexible with scheduling.

    Provider Response

    Dear Brian, I am glad we are able to support you in the way you need us to. Happy, Healthy New Year!

    Billy V

    3

    November 22, 2022

    I am a past client of this provider

    They would just keep him company. I didn't need them. The girls were very nice, but I did everything before they came.

    Barbara S_51

    5

    November 21, 2022

    I am a current client of this provider

    The caregiver goes above and beyond her duties. They're right on top of everything.

    Barb A_3

    5

    November 9, 2022

    I am a current client of this provider

    They do tasks that I am incapable of doing. They are friendly and helpful.

    Antonija "Toni" D

    4

    November 8, 2022

    I am a current client of this provider

    The services help out a lot, we have them 3 hours a day, which makes a difference. There's only one caregiver that can come and it's hard to find substitutes for her.

    Michael H_27

    5

    November 3, 2022

    I am a past client of this provider

    They were helpful for me. They took him grocery shopping. I thought they were very thorough in their record keeping at his home. They were very good with protocols during Covid.

    Suzanne B_1

    5

    November 2, 2022

    I am a current client of this provider

    I like that they let her son do the caregiving. I like that they are friendly and they get back to me right away.

    Provider Response

    Dear Suzanne, Thank you for the kind words. We are grateful to be able to work with you. Stay well and healthy!!

    Steven V_2

    3

    October 25, 2022

    I am a current client of this provider

    They could get me a regular aide that is going to show up every day so that I don't go a week without them. I don't know if it's SYNERGY itself, but nobody can get people to work for them. That's a problem all around.

    Harold V

    5

    October 21, 2022

    I am a current client of this provider

    He cannot do much of anything so anything they do is helpful. They clean the shower and mop the floors. I like that they do what you ask them to do.

    Gloria P_7

    5

    October 18, 2022

    I am a current client of this provider

    They have helped me around the house and get the things done that need to. They had a few issues finding someone, but since then, they have been good.

    Lance V

    5

    October 11, 2022

    I am a current client of this provider

    They were able to help because they listened to me talk and make sure that I did not fall. I like that they are friendly and able to handle everything I needed.

    Margaret B_26

    5

    October 11, 2022

    I am a current client of this provider

    They help with things like making the beds and monitored Peggy's walking to make sure that she is safe. She takes her outside in nice weather. I like that they sent us a good caregiver.

    Paul V_5

    5

    October 6, 2022

    I am a current client of this provider

    They have helped by providing someone to watch my husband. I like that they work with veterans.

    Beverly P_8

    5

    October 5, 2022

    I am a current client of this provider

    They have made my experience positive because I need somebody 24 hours a day and they're providing that. Since I need 24 hour service, I am never left alone like some other companies will do. I like that they provide good service. They're still providing it for me on a daily basis. Even when they're low staff, they seem to keep up what they promised.

    Linda L_32

    4

    October 4, 2022

    I am a current client of this provider

    They do their best and they are a good company. It's a very good place, they are just very short handed.

    Marie L_14

    5

    October 3, 2022

    I am a current client of this provider

    They're not stuffy like the other agencies. It's like you've known the caregiver your whole life; they are easy to talk to - like a next-door neighbor. It's totally different. They do more with you than other companies do.

    Tammy L_2

    5

    September 24, 2022

    I am a current client of this provider

    I look forward to her coming. They're friendly and very helpful.

    Fritz and Agie L

    5

    September 24, 2022

    I am a current client of this provider

    I don't know how to start. It's less stress on my parents to have someone here and maintain a certain level of independence. They have great communication. They have professional, friendly, and hardworking staff, both administration and caregivers.

    Cora L

    4

    September 23, 2022

    I am a current client of this provider

    They just help out and come and take care of things for me. I like that they cover a lot of things that you need help with.

    Theresa U_3

    5

    September 21, 2022

    I am a current client of this provider

    I like that they are very pleasant. I like that they can do everything for me.

    Shyann L

    4

    September 14, 2022

    I am a current client of this provider

    They are able to get stuff done around the house and keep me company. There are inconsistencies with scheduling.

    Lindore L

    5

    September 14, 2022

    I am a current client of this provider

    They are right on time. I don't know what I would do without them. It is handy and convenient.

    Don L_11

    5

    September 7, 2022

    I am a current client of this provider

    They help me do what I need them to do. One thing I would tell a friend is that I like their assistance and how everything goes well.

    Barbara "Barb" H

    5

    September 2, 2022

    I am a current client of this provider

    Her friendly spirit and willingness to accommodate my need for special food she makes for me. She even went to the store for me. They are very cordial and try to meet all your needs.

    Cleo W

    5

    September 1, 2022

    I am a past client of this provider

    I was able to have some free time and space from my mother. It was a much needed break. The gals that came were friendly and helped me out a bunch.

    Terri L_3

    3

    August 16, 2022

    I am a current client of this provider

    They could have a better caregiver that works while they are here. They could check in on their caregiver more often.

    Lynn G_14

    4

    August 15, 2022

    I am a current client of this provider

    They have made things positive by meeting our schedules. I like that they are able to meet schedules and their flexible.

    Adam V_1

    5

    August 4, 2022

    I am a current client of this provider

    The caregivers have helped the client the most by working with him. They walk with him and they spend quality time with him. I like that they keep me informed. I appreciate them.

    Judy M_11

    5

    August 1, 2022

    I am a current client of this provider

    They have provided the care needed. They provide good help.

    Provider Response

    Thank you Judy. We love that we are helping you do the things you enjoy! Stay healthy!

    Donna L_18

    4

    August 1, 2022

    I am a current client of this provider

    We are good where we are right now. Sometimes things have to be changed a little bit. I think they could communicate with clients more. I also would like them to send a correct schedule. I think it is finally going to be set up correctly from now on.

    Jeff L_12

    5

    July 22, 2022

    I am a current client of this provider

    They make my life easier. I like that they are thorough and clean.

    Ruthanne T

    5

    July 20, 2022

    I am a current client of this provider

    The caregiver makes the day fly by, I am comfortable. I like the caregiver who comes to visit me every week.

    Anonymous_6302

    4

    July 18, 2022

    I am a current client of this provider

    They have done things that we cannot do for my dad. Maybe they can have a little bit more communication.

    Vicki R_3

    5

    July 7, 2022

    I am a current client of this provider

    The services have been liberating for me. They are flexible. They are a smaller company, which makes it easier for me.

    Jane M_15

    5

    July 5, 2022

    I am a current client of this provider

    They help me keep my house clean and help me shower. I like that they are always on time, thorough, and kind.

    Nancy W_35

    4

    July 5, 2022

    I am a current client of this provider

    It is just average, there is nothing bad or good, I do not want to change my rating. I like the aide that they have sent me.

    Mayford L

    4

    July 1, 2022

    I am a current client of this provider

    If they all were trained like Kay the caregiver. We have both good caregivers. Long as you send caregivers. The office staff have been good to us, they let us know when we have a substitute.

    Anonymous_6138

    3

    June 21, 2022

    I am a current client of this provider

    They should help a little more by being more punctual. They should organize things better so I get care when needed.

    Provider Response

    Dear Anonymous, Our goal is to exceed all of our client's expectations. I am sorry we are not exceeding yours. Please call me directly so we can make sure you are "over the moon" with our service. I am the owner and I look forward to speaking with you. Diane

    Harvey M_1

    5

    June 17, 2022

    I am a current client of this provider

    They switched my caregiver because my old one was a hard person to deal with. I like them because they changed and gave me a new caregiver.

    Provider Response

    Dear Harvey, I am glad we were able to get a caregiver that matches your personality and needs. Our goal is to exceed all of our client's expectations. Appreciate your kind words. Diane

    Diane L_5

    5

    June 15, 2022

    I am a current client of this provider

    They have made it positive because the person I have is more like a friend than a caregiver. I like that they are easy to work with.

    Provider Response

    Dear Diane, Thank you for your kind words. I can not wait to share with our team, as they work really hard to support our clients. You made my day-thank you!!!

    Linda L_21

    5

    June 14, 2022

    I am a current client of this provider

    They are very professional. I like that they are very helpful and understanding.

    Provider Response

    Thank you Linda for your kind words. Even though we have not been working with you for too long, let's hope this is the start of a wonderful relationship. Stay healthy!

    Joe L_17

    4

    June 8, 2022

    I am a current client of this provider

    They come daily so I can keep my quality of life up. They are courteous and we can actually talk about things.

    Provider Response

    Dear Joe, I am so happy we are able to help you. If there is anything we can do better, please feel free to reach out to me directly. I am the owner.

    Anonymous_3761

    4

    June 2, 2022

    I am a current client of this provider

    The caregiver has a good attitude and is helpful. They can make sure the caregivers know how to cook.

    Provider Response

    I am so happy the caregiver is able to help you. If you have any special recipes, please share with your caregivers so she can make your favorite meals. Thank you for choosing SYNERGY HomeCare. Diane

    Gricel F

    5

    June 2, 2022

    I am a past client of this provider

    It was very good. My mom was looking for someone to help with her lunch and help with showers because she was alone during the day. The ladies were very kind. I like how they provided the service that I needed.

    Provider Response

    Dear Gricel, Thank you for your kinds. We are very proud of our amazing team.

    Eleanor D_5

    5

    June 2, 2022

    I am a current client of this provider

    The response time back from Christa I appreciate. Also how SYNERGY HomeCare is open and honest when there isn't a worker available. We did not realize the first caregiver we had was not vaccinated. My mom is over 80 years old, also she left before the 3 hours minimum.

    Provider Response

    Dear Eleanor, I am glad we were to respond to your needs. We truly appreciate your family as clients and will continue to try and exceed all your expectorations.

    Lorraine O_3

    5

    June 2, 2022

    I am a past client of this provider

    She met all of my mom's needs if I left her a note she always went above and beyond. They were very professional and she did a visit with us and she was very alert to my mom's needs and initiate a conversation with her.

    Provider Response

    Thank you Lorraine for your kind words. I never get tired of hearing this about our award winning team. Diane

    Margaret A_12

    5

    June 1, 2022

    I am a current client of this provider

    The girl that I have is really good to me. The hours and pay could be better.

    Provider Response

    Thank you for your kind words. We love helping!! Stay healthy!

    Frances S_4

    4

    May 24, 2022

    I am a current client of this provider

    The care she is given by her regular people are really good. They help her get up from her chair, get changed, and go to the bathroom. Having people on the schedule and having the caregivers actually show up.

    Vicki W_3

    4

    May 13, 2022

    I am a past client of this provider

    They did a good job. They got me moving and more self-sufficient. They are very friendly and good at what they did.

    David A_19

    5

    May 13, 2022

    I am a current client of this provider

    They actually make it so he can stay home. They do everything, cooking, cleaning and laundry. They are known here as the premier agency!

    Elizabeth L_12

    4

    May 9, 2022

    I am a current client of this provider

    They have helped me to have more energy for activities that I want to do. They can have a greater impact in my daily life by remembering that young people are disabled too. I like that they have communicated with me well, even when short-staffed. I would tell a friend that as long as you tell them who you are and what you need, they will do their best to accommodate what you are asking for or point you in another direction for help.

    John L_30

    5

    May 9, 2022

    I am a current client of this provider

    Having the agency around is helpful because the client could not get along without. They help with cleaning and laundry. I would recommend the agency because the caregiver we have is amazing. She is trustworthy and amazing.

    Marcella A

    5

    May 5, 2022

    I am a past client of this provider

    The caregivers have made the experience positive when they asked if there was any other requests before they finished. They are very understanding. They are always on time. They are very neat and professional. They do very good work. There is hardly any disturbances.

    Inger L

    5

    May 2, 2022

    I am a current client of this provider

    They help her with her daily necessities. I like the caregiver. She's very responsive and good at communicating.

    Larry L_12

    5

    May 2, 2022

    I am a current client of this provider

    They have been able to do things for me that I can't anymore. The person that comes here is great and helps me out I would not want anyone else.

    Charlotte D_3

    5

    April 27, 2022

    I am a past client of this provider

    It was a big help at the time that she could come. I like that I was able to get a cleaning person at the time I wanted and she was very good.

    Frank P_11

    5

    April 14, 2022

    I am a current client of this provider

    I am not the standard client. I just need someone to help with cleaning. They do what I ask them to do.

    Marlene L_3

    5

    April 6, 2022

    I am a past client of this provider

    The caregivers prepared meals for the next day. They had good workers. They assisted me.

    Charlene L_1

    5

    April 5, 2022

    I am a current client of this provider

    They help me with things like cleaning my bathroom, my bed and my bed sheets. I like that they sent me a really good caregiver.

    Peter L_4

    5

    April 4, 2022

    I am a current client of this provider

    They have helped make sure that the rules I have are straight and fixed. I like the people that come and give me my care.

    Wanda L_2

    5

    March 16, 2022

    I am a current client of this provider

    A lady comes in once a week to help me clean. They set up where my husband can be paid to take me places. I like the people, they keep in touch with me. My nurse and case manager keeps really good track of things that need to be monitored.

    Provider Response

    Thank you Wanda!! We are honored to help. Stay well and healthy!!

    Katie A_2

    4

    March 16, 2022

    I am a current client of this provider

    She is cleaning for me and it doesn't really have a big impact. They are very versatile. It is individualized care. You don't have to fit into a certain criteria to get good care.

    Rob P_1

    4

    March 7, 2022

    I am a current client of this provider

    They take care of my mom. They are very friendly and they take care of everyone.

    Elizabeth "Beth" W

    5

    March 1, 2022

    I am a current client of this provider

    They will get my groceries, do my cooking, and do my laundry. I like that they're friendly.

    Provider Response

    Thank you Beth for your kind words. It is an honor to help. Please stay well!

    Anonymous_4519

    4

    March 1, 2022

    I am a current client of this provider

    They get me groceries and run errands that I need to get done. I like that they give me good help, I have no one to take me anywhere so they do that for me.

    Anonymous_5894

    4

    March 1, 2022

    I am a current client of this provider

    They help me with housework and getting to appointments. They're doing pretty well now. It's ok, what they're doing.

    Bill J_3

    4

    February 15, 2022

    I am a past client of this provider

    They could have had 24 hour care for us. They were very kind and very professional.

    Angeles S

    4

    February 14, 2022

    I am a current client of this provider

    They are doing pretty good having someone here at all times. They keep my mom company. They could check on their employees more. They need to make sure they are doing what they are supposed to be doing.

    Provider Response

    Thank you for your kind words. We pride ourselves on giving the best care. Please call me directly so I may learn more about what improvements our caregivers can do for your mom. Thank you. Diane Baker

    Babette "Sue" L

    1

    February 8, 2022

    I am a past client of this provider

    They could hire some qualified people and make sure they have enough people for their clients. I think they should have communicated better.

    Peggy Ann L

    4

    February 4, 2022

    I am a current client of this provider

    They take me to go grocery shopping and to run errands and do my household chores. They are punctual and they're very helpful with everything that I need to do while there.

    Gwen B_3

    5

    February 3, 2022

    I am a current client of this provider

    They give my parents baths and clean for them wash laundry mask them breakfast. I already recommended them like my sister needed care.

    Allen T_1

    5

    February 1, 2022

    I am a current client of this provider

    The services that we got were exceptional. They provided a good service when we needed it.

    Provider Response

    Thank you for your kind words Allen. It is our honor and pleasure to support you.

    Jessica W_3

    5

    February 1, 2022

    I am a current client of this provider

    They really have been quite friendly and I know what to expect so I can be ready. I like how flexible they are. They will adjust with me as I recover.

    Carol R_24

    4

    January 25, 2022

    I am a current client of this provider

    They have competent people there when they say it will. Just the number of people they have available, nothing they can control.

    Kelly L_2

    5

    January 25, 2022

    I am a past client of this provider

    They always find someone to come in and help me. They did all the cleaning for me.

    Craig L_2

    5

    January 11, 2022