SYNERGY HomeCare of Waupaca

Margaret D_11

The people that come are friendly in order to make my experience positive. The cost per hour is over double for doing the same thing others do.

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Anonymous_1725609820

They have conversations with him. I like how friendly they are.

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Tom W_17

She couldn't survive without it. There are things that could be done, The person that is there I would appreciate it if they call and ask me about a project that aren't done but needs to be done.

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John C_76

They are efficient, caring, kind, and thorough, and they are available to me. I like that they have a log that the caregiver keeps on everything they have experienced in a session. I like that they are efficient, they care, and have excellent caregiving staff.

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Carole J_6

I like that they are flexible for my mom and what she needs for the week. My mom has become attached to the caregiver, and she checks in with me.

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Sue K_14

They have been able to get workers here, so that I can go to work myself in order to make my experience positive. I would recommend them because they respond quickly.

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Myron T

The service sure does help. At the beginning, the agency kept switching aides.

David K_33

The caregiver is very good with my mother and the agency calls me anytime if anything is coming up. The agency responded quickly, and promptly, and I liked the care.

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Dianne K_3

She has more help now, so it takes a lot of stress off of me. They've helped her make progress with her problems.

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Jenny M_6

They do the things that my dad requests weekly. They are very personable caregivers. They had someone come out and do an assessment and introduce us to the caregiver.

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Clara_1

It is just once a week. He doesn't really want any more done right now. We went through 3–4 caregivers already. We would like a consistent caregiver.

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Tom M_26

The services make my life a lot easier. They seem to care.

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Carol C_55

They help him with his independent living skills. We like the caregiver that is working with my brother.

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Anonymous_1722944632

They have worked with us and been there to answer all questions. The agency is family owned, which is great.

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Anonymous_1722863105

They have helped out when I'm not able to. It's been good, but we haven't had much as far as back up, if someone is not able to work.

Anonymous_1722528738

Our current caregiver has an outstanding personality and work ethic, and that's why it has been a positive experience. I would like to see more skilled backup caregivers. It takes so long to explain all of our needs before the substitute caregivers can really get started. They could keep notes on what each client needs, so the substitute caregivers can just step in.

Tracey M_6

The care they give her, such as showers and cleaning the house, dressing her as well, daily task. So far it is all well with my caregiver.

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Anonymous_7486

I like that they go above and beyond what you would normally expect. They find out what he wants to do and encourage him to do what he should be doing with good care and good to see him laughing. I like that they allow job shadowing and if someone new is coming in they have a better idea of how to handle the patient.

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John B_94

They did whatever we needed them to do. They're professional and courteous.

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Marsha S_5

They reassured me I could leave the house and someone would be there for Ken. They tend to suit you with the right person, they are very caring.

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Kelly A_4

They are available to make outings possible. My sister said she was fine, but she didn't say she was fantastic or amazing.

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Dee D_4

It is hard for her to accept help, but I think the more she gets used to it, the better she will be. We want to keep her as long as possible. I like everything about them. They are very good at just doing things with her, instead of waiting for her to tell them what to do.

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Heidi_1

Everyone is kind, and they clean, and everything mom asks they are very good and encouraging. If someone can't come, they find someone else to be there.

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Scott S_21

Tom likes having them there and spending time with them. They give him companionship. I like that they seem to work around people's time schedule.

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Donna B_46

They do whatever we ask from them. When I call them, they are very helpful.

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Melinda R_6

She has a good personality. When somebody is not coming, she wants to know sooner.

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Mary W_63

The timely and consistent caregiver is good. We like our caregiver.

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Ryan S_3

The agency has been there when we needed them to make our experience positive. Lowering the price would help me recommend them more.

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Cindy W_19

They've figured out how to transport my husband. They've sent extra people. They're obedient. Every single care person has bent over backward to give the best service, they're kind and friendly to me.

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Cliff K

The caregivers are here 3 days a week. I fell last week and need care. I would recommend them because my caregivers are good. They are on time and do things I need to do.

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Jennifer_6

Wally had no help, so Synergy came in as a staff, and they helped him with stuff family members usually help with. Our Wally was a hoarder and his room was unmanageable, and they came and helped out with that.

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Marie L_14

The caregivers are always happy. I like that they are accommodating.

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Rhonda E_1

The impact of services has helped take the strain off my father. They like the caregiver; she's kind, compassionate, and they enjoy spending time with her.

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Carleen_1

I like that they come when I need them, and they are always smiling. Whenever I need something, they answer me and go out of their way to help.

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Connie_5

They help him clean and do things. It has made him more independent. We like the caregiver.

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Anonymous_1719323576

The quality of the care seems good. They have improved her life. I like that they show up all the time.

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Marci R

I can't think of anything to improve, my parents have issues with resisting help, but the caregivers get through to them. I like that they are very easy to work with and easy to ask questions.

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Carmela_1

The most helpful part was caring for my husband. I like that they were able to come to the home on pretty short notice.

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Madalyn a

It is allowing me to sleep and to help with daily care for my mother. I would recommend I have been happy with the caregivers. There was one I didn't care for they were no pushback to remover,

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Betsy Z

It is a good feeling knowing he is being taken care of by a good person who is doing a good job. It is comforting. They seem organized, they follow through, and they are very friendly.

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Alice S_7

I would have to quit my job to take care of mom. She gives me comfort in knowing that mom is clean. The person that we are matched with comes twice a week and she is always nice to mom. She is extremely productive and efficient.

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Anonymous_1718018261

The agency has made our lives easier by assigning caregivers who interact with him and help him shower. I like that the caregivers assigned to him are professional and provide him with quality care.

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Dwight C

My experience has been positive because when I leave I know my loved one will be taken care of. I like SYNERGY HomeCare because of Peggy and Jennifer, the caregivers.

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Anonymous_7224

My caregivers have helped the most by helping me keep my house picked up, organizing things, and keeping stuff clean. My caregiver does great. I like their friendliness and helpfulness. They're always checking in on me to make sure everything is going well.

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Anonymous_7262

The caregivers will take him on walks and that kind of thing. I like that the caregivers have all been friendly and work with my husband.

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Dennis L_4

They will go to the bank or to the store for me. I like that they run errands for me.

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Heidi L_5

They take care of errands so I can work on reading and other projects. They are friendly and they get the job done.

Robert K_37

The agency provides good communication. The agency has supplied good caregivers, my dad really likes them.

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Karen K_33

The service frees up my husband so he can do other things. I like that my caregiver is helpful. I like their flexibility.

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Gracelyn C

They take very good care of her. I like that the girls are reliable and SYNERGY stays in touch with me if they can't make it.

Ruth L_10

They have been getting a lot of people that they maybe shouldn't. They could have a greater impact by looking at your healthcare and your needs. It is hard getting different ones, and I like older ones better. Right now, I am in the hospital. I feel I have gotten worse. I have been with them for a while. Minnie helps with cleaning. I do need more medical. I don't feel I am getting quite the medical. Not getting the social worker is where I have problems.

Terrance "Terry" V

They helped me with my daily requirements for ADLs. The personnel were always willing to go beyond what was needed to be done to help me.

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Jerry M_17

My caregiver goes grocery shopping for me because I have a hard time walking. They could screen their caregivers better before they hire them to see what they can and can't do.

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Clarence M_4

The agency provided me with a person who can relate to me. They are easy to work with.

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Luanne "Lu Lu" D

The services allow the caretaker to get a few hours off. They were efficient and timely on finding someone right away.

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Anonymous_1709657112

They could have had a greater impact by showing up and do more on their own. They could show up.

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Constance L_1

My care worker Nikki is really good, she gets the job done and well. I would recommend them because my workers are really good, she gets things really quickly.

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Diana L_17

They anticipate my needs. They are very prompt, and the quality of care is excellent.

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Anonymous_1707904243

I'd like them to let me know about schedule changes. I'd like them to help me clean my apartment.

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Richard B_54

They have helped the most with the home care services. I like that they have got some good help and the people that come here are pretty good.

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Lois D_7

It helped give me some relief to make sure that my mother was cared for. It depends on the type of care, but for the care that they provided to us, it was great.

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Richard "Kim " P

My provider has done nothing but help me out in every possible way. I like everything! I do not have one complaint.

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Bob M_19

They help with laundry, and they change my husband's bed. I like their help and their friendliness.

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Tracy L_4

They helped with the dishes and the vacuuming. The agency sends caring people into your home.

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Beverly M_7

They only came out twice; but hey did a little housekeeping. I thought they were really nice.

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Mavis K

The caregivers need to help me with moving around. My favorite thing about the agency so far is that they're polite and kind.

Julia C_3

They've helped me the most because they allow me to not have to worry about my mom every moment. I would recommend them because the caregivers are fantastic, and the administration seem to be fantastic and on top of everything. I've had contact with the administrators, and they are really knowledgeable at what they do.

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Craig B_5

The caregivers were inexperienced, and they were nervous to help me with what I needed because I am an older man. I liked that the agency was attentive, and they made sure that safety came first for me.

William "Bill" V_2

They are another pair of eyes. I like that Nichole is accommodating.

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Charlotte S_16

I only have them here once a week or once every two weeks. I am not sure how my caregivers could have a greater impact. They have had a positive impact because they clean my house for me, which I am unable to do. I would like to have the same person come for a while. I think I have had 6 people since last February.

Kenneth S_22

The first caregiver that was sent was too young and did not know what she was doing. She sat on the chair and was on the phone, the next one was wonderful she was older, and did more. I can't think of anything right now.

Steven V_1

They have made the experience positive because the person that comes, he comes and he helps make meals. He transports the client to different things, like the store. He helps around the house. They have provided a person that could come and help take care of the client. He was an appropriate person.

Dennis V_1

I can get to my appointments when they are here. They are always willing to do a little extra.

Cheryl Z_1

Their housekeeping services are a great help. They are conscientious and overall great.

Denise L_7

They have helped the most by doing the home care. I have 2 ladies that come in every weekend and help me clean. I would recommend them because I don't have any problem with them, they are friendly.

Karen C_36

They help me get groceries. They are easy to work with and quick to respond to me.

Mike M_30

I believe it has been positive for my parents. They are very responsive at taking care of issues and the staff is friendly and knowledgeable.

Violet P

They were very attentive. A lot of people are not able to afford the services.

Shirley V_4

I can't think of anything they could have done to have a greater impact on my life. I was glad to have them come over and help me. They helped me read things that I couldn't read because of my poor eyesight, which I appreciated. The only thing I can think of that they could have done better is to properly clean the kitchen sink for me.

Cathy M_18

The agency should allow the caregivers to work for more hours. The caregivers are always on time and good at communication.

Darlene F

I get to go out and do things. I get a break. They are a good company.

Bradley C_2

I'm all alone and I am really happy when I see her. She is great company. I would recommend them to anybody. I enjoy the caregiver that comes to clean my place. She is really good person.

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Anonymous_7649

He did not feel that he needed a caregiver to come and help him out. The caregiver that did the cleaning was not very thorough. I needed her to clean the bathroom better.

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Neil Peter J

They are reliable and help him get ready. They put him to bed and I can visit my daughter out of state. The flexibility, personal touch, and the family we gained are all things I like about Synergy.

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William G_25

It helps me a lot because it is respite care. It gives me a break. The caregiver is reliable and trustworthy.

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Arlyn W_1

It made it a lot easier for me to have my place cleaned up and everything. They're really friendly and they're good people to talk to.

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Anonymous_7664

I do have to have someone here when I leave. They could have better coordination with the caregivers.

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Leonard M_2

They do my dad's ADLs. I like synergy because they are understanding and they have good communication.

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C. G

They help with what we need. I like they are prompt courteous, and we get weekly reports, and we are very satisfied with the services

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Deb L_2

They help keep my house clean. I have very good service with them.

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Whisper C

The lady took her out and did activities. Whisper enjoyed spending time with her. People should show up when they are scheduled.

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Anonymous_4997

They make me feel good. They are very efficient.

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Jerry and Marlene Z

They have been doing what we need. We have been satisfied with the person that has been coming and the work they do.

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Laurie P_1

They help me with shopping and light housekeeping. They provide me with wonderful caregivers. They have very high standards for their caregivers.

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Carl G_5

They have made my life easier because everything we have asked them to do. That would be from doing things outside, taking care of flower planters with my wife. I would recommend them because of the promptness and quality of care.

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Ann (

What helps the most is that they clean. I get the help that I need.

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Richard "Rick" F

They've been working on my situation and it's been a great relationship. The quality of the workers is good.

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Jean H_13

Pat comes on Thursdays and helps Jean with showers and vacuumed. We are satisfied with Pat that comes now. The agent is reliable.

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Janis J

My dad is sick and wants to be in his home. All of us kids are 2–3 hours away and without their dependable care, he wouldn't be able to be in his home. I like their dependability.

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Beverly S_22

I think it's helped her and impacted her life. I like their company because they have been informative communication wise.

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Gerald I

They are doing good with him. They are doing a good job.

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Christine H

They go shopping and out for lunch. The people work well with the client.

Earl W_2

They were always on time and very helpful. They were very nice and helpful.

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Mark L_10

They've helped the most with shower transfers, that's the most important thing. I would recommend SYNERGY to others because they provide good service.

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Adryanna C

If the caregivers are going to be a minute late, they will call and tell us.

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Paul P_10

It could be improved with a male provider to help me get showers. They need to get more male providers.

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Cheryl B_21

They need to have more staffing. They make the family's life easier by having someone there. Our schedule isn't set like I would like it to be. They are easy to reach.

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Dorinda G

We have connected with a great caregiver. They have followed through, and they communicate well.

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Joseph W_7

There have been a couple of times that no one showed up. Well, they're doing okay.

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Gerald "Jerry" H

They help with housekeeping. We love our caregiver.

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Lucille N_1

They were doing the housework I could get done. The caregiver was friendly.

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Kristy E_1

The most helpful for us was the flexibility because I had to commit to three hours a week, but I could change it if I wanted to. I liked that they were really flexible, which was important because I did not know what days I needed them.

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Carol S_57

It has helped me and my husband. They need to shadow new people. I have 2 or 3 good aides.

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Anne L_8

It was a really good experience for me. I like the workers the most.

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Lyla C

They're kind of related, one great thing is the caregiver has an idea on how to take care of our daughter and is solution-oriented, but the negative is that we have unprepared people that comes with inexperience. We like the selection of people that's working with our daughter, but there should be more communication, like less 'last minute' things.

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Siegfried S

They chose a trustworthy caregiver. I can go over and get nothing but good news. They matched him with a great caregiver.

Roger A

The services have been positive because of the people. We are satisfied with SYNERGY HomeCare.

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Leonard M_5

The agency has been there for us. They do so good.

Leroy Z

When Terri was here, she would help him with his exercises and would get him up to walk. We were satisfied with the staff that were sent, especially Terri.

Neil J_1

We need the help, and it's nice to have it. Jennifer has been really helpful coordinating things through the VA and me. We have had a couple of different caregivers until we found the right match and that went well. Everyone has been very helpful.

Dolores J_2

The services have been positive because I feel better after they are here. I like the agency because they are always on time, and they are very kind.

Cathy W_12

They could actually do their job. Synergy answered the phone immediately to our call, the response was the biggest thing. They are actually taking care of my mom when they are here.

Walter C_6

They could hire more people. They have such low staff, meaning we do not get the hours we need.

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Frank N

I have 24 hour care. They're prompt, and courteous.

Kathy L_15

They have helped the most by giving me a day when I can get things done that I couldn't do otherwise. I like that they keep me up to date. They let me know if the caregiver called out sick and they try to find a replacement for them.

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Evelyn L_14

My aide is very pleasant. She does her job.

Pat C_4

The agency can make my life easier by dropping their prices so I can have them more often. I like that the people are nice and are there on time.

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Sophia "Dolly" M

They're just so nice and helpful. They give us time away, so we can spend time with our families. They're very personable and accommodating.

Anonymous_7299

They show up on time, which is the main thing. I like that the caregivers from Synergy HomeCare are nice and polite and they do what you ask of them and are just nice people to work with.

John H_69

They made my life easier by sending help when we needed it. I like that they are responsive.

Laurie G_9

She just had someone from surgency once a week showers her and works for her for 3 hours. I like that the gal from Synergy HomeCare was very nice, and worked with Laurie well.

Marilyn W_17

I like the assurance that they are out there and I am not alone. I am pleased with the care that I am getting.

Ronald V_1

We have good talks, and they tell me what's going on. I think more of the issue is with the VA and their requests with how long it takes.

Kenneth M_17

They sat with my dad and let me work. They worked really well in getting us care. Their caregivers were very compassionate.

Anonymous_7270

They have done quite a bit to satisfy me. I like that they call me in time when there is going to be a change.

Mike G_19

They are very polite. I am not sure how they could make it better, but they provide good services.

Anonymous_7119

They do some things together, but I don't really see anything that is immeasurable. The caregiver is honest and good with communication.

Ricky L_1

They help me by doing my dishes. They are nice and they clean the house.

Geri P

They get her to activities in the mornings so she isn't sitting by herself all day. I like that they get her moving in the morning.

Juergen S

They have helped the most with my medications. I would recommend them because they do a good job.

Charles S_33

The services has improved my life because they do my bed first thing in the morning. I like that the caregivers do what is asked from me.

Anonymous_7064

They do a pretty good job. I would recommend them because I like the people.

Anonymous_7148

They call me. They are more concerned that things are working right than other companies.

Susan K_28

It calms my mother, and it gives me a break. They are courteous.

Kristine L

They have helped me with anything and everything I need help with. They are very friendly; they understand people's needs.

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Lloyd S_1

They come 3 times a week. They come as soon as they could. We got started as soon as we could.

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Cindy S_29

They were really nice and friendly. They did what I asked them to do. They did what they said they were going to do.

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Don E_6

I like that Cindy investigates what needs to be cleaned and does it. I like that the caregivers because they take the imitative.

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Lawrence S_7

They open the doors for me, get me out of the car, and get my wheelchair for me. I like the drivers; they are efficient.

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Patricia "Pat" L_2

We have a person that comes once per week. They got back to me right away and sent competent people.

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Carolyn

I am a client of SYNERGY HomeCare of Waupaca. Overall, it is good and bad. The Veterans pay for the gentleman that I have come in. They are double charging because the Veterans are paying for it. They told me they get $30 an hour, and Jerry is here for 3 hours; however, they charge the Veterans for six. I don't think that's right. He sits here and watches television with him to make sure he doesn't fall. I'm only gone for 3 hours, and I come right back. My husband's able to pretty much get around on his own and do his own thing. I just don't want him to fall or walk away because he does have dementia. Jerry is awesome. We love him to pieces. He has became one of the family already. He really does a wonderful job. Too bad they don't have more men because that is perfect for my husband. The scheduling is worked out, but the billing is all screwed up. I think they are ripping the Veterans off, and I don't like that part. If you worked for 3 hours, why should you get paid for six. They said, "Well, the Veterans must think your husband is worth it."

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Leah K_2

We aren't super involved yet, but they are helpful to me so far. I like that they are easy to talk to and explain things to.

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Katherine R_4

They have provided me with my caregiver. I like that the caregiver I have is very pleasant and does a beautiful job.

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Anonymous_6333

I have the help that I need to get things done. The caregiver is on time.

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Guy "Webb" L

I have bad pains in my back, and they help me a lot with things that I can't do while also providing companionship. I like how sociable the people there are, so I'd recommend them for that.

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Diane S_37

The caregiver did everything I asked her to do. The caregiver was on time.

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Robert V_16

The services are ok. I really need someone to come on Sunday. I would like the agency to be here on Sunday, so I can play at church.

Veronica B_1

They are so kind and gentle, they give me a shower and treat me with care. I like the information they give you, and the kindness they give when they come.

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Judy B_35

They're very flexible and understanding. There's nothing they could do better.

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Clista L

I don't know what they can do to make it better. They're very thorough, and they know what they're doing.

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Dennis V_2

They showed me how to do it. They explain everything that I need to do and help me do it.

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Sanford "Sonny" S

I'm laid up, and they are here when I need someone. I knew the caregiver family that I had received. It gave us things to talk about.

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Robert B_31

They are doing a good job. They have some people who call in and can't make it, but they can't control that. They are very hands-on.

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Brian K_9

The fact that they're able to provide care helps. They've been willing to be flexible with scheduling.

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Billy V

They would just keep him company. I didn't need them. The girls were very nice, but I did everything before they came.

Barbara S_51

The caregiver goes above and beyond her duties. They're right on top of everything.

Barb A_3

They do tasks that I am incapable of doing. They are friendly and helpful.

Antonija "Toni" D

The services help out a lot, we have them 3 hours a day, which makes a difference. There's only one caregiver that can come and it's hard to find substitutes for her.

Michael H_27

They were helpful for me. They took him grocery shopping. I thought they were very thorough in their record keeping at his home. They were very good with protocols during Covid.

Suzanne B_1

I like that they let her son do the caregiving. I like that they are friendly and they get back to me right away.

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Steven V_2

They could get me a regular aide that is going to show up every day so that I don't go a week without them. I don't know if it's SYNERGY itself, but nobody can get people to work for them. That's a problem all around.

Harold V

He cannot do much of anything so anything they do is helpful. They clean the shower and mop the floors. I like that they do what you ask them to do.

Gloria P_7

They have helped me around the house and get the things done that need to. They had a few issues finding someone, but since then, they have been good.

Lance V

They were able to help because they listened to me talk and make sure that I did not fall. I like that they are friendly and able to handle everything I needed.

Margaret B_26

They help with things like making the beds and monitored Peggy's walking to make sure that she is safe. She takes her outside in nice weather. I like that they sent us a good caregiver.

Paul V_5

They have helped by providing someone to watch my husband. I like that they work with veterans.

Beverly P_8

They have made my experience positive because I need somebody 24 hours a day and they're providing that. Since I need 24 hour service, I am never left alone like some other companies will do. I like that they provide good service. They're still providing it for me on a daily basis. Even when they're low staff, they seem to keep up what they promised.

Linda L_32

They do their best and they are a good company. It's a very good place, they are just very short handed.

Tammy L_2

I look forward to her coming. They're friendly and very helpful.

Fritz and Agie L

I don't know how to start. It's less stress on my parents to have someone here and maintain a certain level of independence. They have great communication. They have professional, friendly, and hardworking staff, both administration and caregivers.

Cora L

They just help out and come and take care of things for me. I like that they cover a lot of things that you need help with.

Theresa U_3

I like that they are very pleasant. I like that they can do everything for me.

Shyann L

They are able to get stuff done around the house and keep me company. There are inconsistencies with scheduling.

Lindore L

They are right on time. I don't know what I would do without them. It is handy and convenient.

Don L_11

They help me do what I need them to do. One thing I would tell a friend is that I like their assistance and how everything goes well.

Barbara "Barb" H

Her friendly spirit and willingness to accommodate my need for special food she makes for me. She even went to the store for me. They are very cordial and try to meet all your needs.

Cleo W

I was able to have some free time and space from my mother. It was a much needed break. The gals that came were friendly and helped me out a bunch.

Terri L_3

They could have a better caregiver that works while they are here. They could check in on their caregiver more often.

Lynn G_14

They have made things positive by meeting our schedules. I like that they are able to meet schedules and their flexible.

Adam V_1

The caregivers have helped the client the most by working with him. They walk with him and they spend quality time with him. I like that they keep me informed. I appreciate them.

Judy M_11

They have provided the care needed. They provide good help.

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Donna L_18

We are good where we are right now. Sometimes things have to be changed a little bit. I think they could communicate with clients more. I also would like them to send a correct schedule. I think it is finally going to be set up correctly from now on.

Jeff L_12

They make my life easier. I like that they are thorough and clean.

Ruthanne T

The caregiver makes the day fly by, I am comfortable. I like the caregiver who comes to visit me every week.

Vicki R_3

The services have been liberating for me. They are flexible. They are a smaller company, which makes it easier for me.

Jane M_15

They help me keep my house clean and help me shower. I like that they are always on time, thorough, and kind.

Nancy W_35

It is just average, there is nothing bad or good, I do not want to change my rating. I like the aide that they have sent me.

Mayford L

If they all were trained like Kay the caregiver. We have both good caregivers. Long as you send caregivers. The office staff have been good to us, they let us know when we have a substitute.

Anonymous_6138