SYNERGY HomeCare of Waupaca

Offers Home Care

344 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Waupaca (800) 973-1841
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Reviews of SYNERGY HomeCare of Waupaca

344 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Waupaca

August 16, 2022

By Terri L_3

I am a current client of this provider

They could have a better caregiver that works while they are here. They could check in on their caregiver more often.

August 15, 2022

By Lynn G_14

I am a current client of this provider

They have made things positive by meeting our schedules. I like that they are able to meet schedules and their flexible.

August 04, 2022

By Adam V_1

I am a current client of this provider

The caregivers have helped the client the most by working with him. They walk with him and they spend quality time with him. I like that they keep me informed. I appreciate them.

August 02, 2022

By Steven V_1

I am a current client of this provider

They have been able to provide quality care. They were very easy to get information from and they were prompt.

August 02, 2022

By Ann (

I am a current client of this provider

They provide the services that I need. I like that they are generally good with what they do.

Provider Response

Thank you for your Kind words Ann. It is our honor to support you.

August 01, 2022

By Jean H_13

I am a current client of this provider

I could use somebody more than once a week and maybe they could come later in the day. The lady that comes now is better than the previous one. The first one was the best. The previous one just sat around.

August 01, 2022

By Judy M_11

I am a current client of this provider

They have provided the care needed. They provide good help.

Provider Response

Thank you Judy. We love that we are helping you do the things you enjoy! Stay healthy!

August 01, 2022

By Donna L_18

I am a current client of this provider

We are good where we are right now. Sometimes things have to be changed a little bit. I think they could communicate with clients more. I also would like them to send a correct schedule. I think it is finally going to be set up correctly from now on.

July 22, 2022

By Jeff L_12

I am a current client of this provider

They make my life easier. I like that they are thorough and clean.

July 20, 2022

By Ruthanne T

I am a current client of this provider

The caregiver makes the day fly by, I am comfortable. I like the caregiver who comes to visit me every week.

July 19, 2022

By Anonymous_6333

I am a current client of this provider

The agency helps me out because I can't get around. I like the girls and they are very nice.

July 18, 2022

By Anonymous_6302

I am a current client of this provider

They have done things that we cannot do for my dad. Maybe they can have a little bit more communication.

July 12, 2022

By Laurie P_1

I am a current client of this provider

I have her once a week. My caregiver is good at communicating with me. I like that my caregiver is always on time.

July 08, 2022

By Richard "Kim " P

I am a current client of this provider

We have a good cleaning person. Next week we will get someone to help with showers. I would like to see improvement by having a quicker response.

July 07, 2022

By Vicki R_3

I am a current client of this provider

The services have been liberating for me. They are flexible. They are a smaller company, which makes it easier for me.

July 05, 2022

By Jane M_15

I am a current client of this provider

They help me keep my house clean and help me shower. I like that they are always on time, thorough, and kind.

July 05, 2022

By Nancy W_35

I am a current client of this provider

It is just average, there is nothing bad or good, I do not want to change my rating. I like the aide that they have sent me.

July 01, 2022

By Mayford L

I am a current client of this provider

If they all were trained like Kay the caregiver. We have both good caregivers. Long as you send caregivers. The office staff have been good to us, they let us know when we have a substitute.

June 21, 2022

By Veronica B_1

I am a current client of this provider

They help me with whatever I need to be done. They gave me the confidence that I can do things. I thought I was doomed to just sit in a chair. I like that they are accurate in when they say that they are going to come.

Provider Response

Thank you Veronica for your wonderful words. I am so glad we are able to support you in your requests. We are truly fortunate to have such an amazing team.

June 21, 2022

By Anonymous_6138

I am a current client of this provider

They should help a little more by being more punctual. They should organize things better so I get care when needed.

Provider Response

Dear Anonymous, Our goal is to exceed all of our client's expectations. I am sorry we are not exceeding yours. Please call me directly so we can make sure you are "over the moon" with our service. I am the owner and I look forward to speaking with you. Diane

June 17, 2022

By Harvey M_1

I am a current client of this provider

They switched my caregiver because my old one was a hard person to deal with. I like them because they changed and gave me a new caregiver.

Provider Response

Dear Harvey, I am glad we were able to get a caregiver that matches your personality and needs. Our goal is to exceed all of our client's expectations. Appreciate your kind words. Diane

June 14, 2022

By Diane L_5

I am a current client of this provider

They have made it positive because the person I have is more like a friend than a caregiver. I like that they are easy to work with.

Provider Response

Dear Diane, Thank you for your kind words. I can not wait to share with our team, as they work really hard to support our clients. You made my day-thank you!!!

June 14, 2022

By Linda L_21

I am a current client of this provider

They are very professional. I like that they are very helpful and understanding.

Provider Response

Thank you Linda for your kind words. Even though we have not been working with you for too long, let's hope this is the start of a wonderful relationship. Stay healthy!

June 08, 2022

By Joe L_17

I am a current client of this provider

They come daily so I can keep my quality of life up. They are courteous and we can actually talk about things.

Provider Response

Dear Joe, I am so happy we are able to help you. If there is anything we can do better, please feel free to reach out to me directly. I am the owner.

June 02, 2022

By Anonymous_3761

I am a current client of this provider

The caregiver has a good attitude and is helpful. They can make sure the caregivers know how to cook.

Provider Response

I am so happy the caregiver is able to help you. If you have any special recipes, please share with your caregivers so she can make your favorite meals. Thank you for choosing SYNERGY HomeCare. Diane

June 02, 2022

By Gricel F

I am a past client of this provider

It was very good. My mom was looking for someone to help with her lunch and help with showers because she was alone during the day. The ladies were very kind. I like how they provided the service that I needed.

Provider Response

Dear Gricel, Thank you for your kinds. We are very proud of our amazing team.

June 02, 2022

By Eleanor D_5

I am a current client of this provider

The response time back from Christa I appreciate. Also how SYNERGY HomeCare is open and honest when there isn't a worker available. We did not realize the first caregiver we had was not vaccinated. My mom is over 80 years old, also she left before the 3 hours minimum.

Provider Response

Dear Eleanor, I am glad we were to respond to your needs. We truly appreciate your family as clients and will continue to try and exceed all your expectorations.

June 02, 2022

By Lorraine O_3

I am a past client of this provider

She met all of my mom's needs if I left her a note she always went above and beyond. They were very professional and she did a visit with us and she was very alert to my mom's needs and initiate a conversation with her.

Provider Response

Thank you Lorraine for your kind words. I never get tired of hearing this about our award winning team. Diane

June 01, 2022

By Margaret A_12

I am a current client of this provider

The girl that I have is really good to me. The hours and pay could be better.

Provider Response

Thank you for your kind words. We love helping!! Stay healthy!

May 24, 2022

By Frances S_4

I am a current client of this provider

The care she is given by her regular people are really good. They help her get up from her chair, get changed, and go to the bathroom. Having people on the schedule and having the caregivers actually show up.

May 21, 2022

By Richard B_54

I am a current client of this provider

They only provide meals right now. If you need it, you need it.

May 13, 2022

By Vicki W_3

I am a past client of this provider

They did a good job. They got me moving and more self-sufficient. They are very friendly and good at what they did.

May 12, 2022

By Barbara S_51

I am a current client of this provider

Everything is going fine. They are very knowledge. If something comes up they let me know immediately. They have answers for when i call them. It is a lot better then the agency we had before. The caregivers are replaceable.

May 12, 2022

By David A_19

I am a current client of this provider

They actually make it so he can stay home. They do everything, cooking, cleaning and laundry. They are known here as the premier agency!

May 12, 2022

By Pat C_4

I am a current client of this provider

The provider has helped me the most with giving the client a shower. I like this agency because they are available and they ladies that work there are wonderful.

Provider Response

Thank you Pat for your kind words. Glad we can help.

May 09, 2022

By Elizabeth L_12

I am a current client of this provider

They have helped me to have more energy for activities that I want to do. They can have a greater impact in my daily life by remembering that young people are disabled too. I like that they have communicated with me well, even when short-staffed. I would tell a friend that as long as you tell them who you are and what you need, they will do their best to accommodate what you are asking for or point you in another direction for help.

May 09, 2022

By John L_30

I am a current client of this provider

Having the agency around is helpful because the client could not get along without. They help with cleaning and laundry. I would recommend the agency because the caregiver we have is amazing. She is trustworthy and amazing.

May 05, 2022

By Sophia "Dolly" M

I am a current client of this provider

The provider has helped with companionship. I like this agency because they are flexible with the hours that we needed.

May 05, 2022

By Marcella A

I am a past client of this provider

The caregivers have made the experience positive when they asked if there was any other requests before they finished. They are very understanding. They are always on time. They are very neat and professional. They do very good work. There is hardly any disturbances.

May 02, 2022

By Inger L

I am a current client of this provider

They help her with her daily necessities. I like the caregiver. She's very responsive and good at communicating.

May 02, 2022

By Michael H_27

I am a current client of this provider

He enjoys his caregiver. She has duties that I expect done and she carries those out well. She's very engaging. She shows him new things to do. They were very thorough in their assessment when we met. It wasn't rushed and it was very detailed and we went over things that we wanted done from them. We included Michael in the conversation.

May 02, 2022

By Larry L_12

I am a current client of this provider

They have been able to do things for me that I can't anymore. The person that comes here is great and helps me out I would not want anyone else.

April 27, 2022

By Charlotte D_3

I am a past client of this provider

It was a big help at the time that she could come. I like that I was able to get a cleaning person at the time I wanted and she was very good.

April 23, 2022

By Kathy L_15

I am a current client of this provider

Just being there with Jerry so I can go out and do things. I think they work really hard to try and match with somebody who works with your personality.

Provider Response

Thank you Kathy! We truly enjoy working with your family. Stay well and healthy!

April 14, 2022

By Frank N

I am a current client of this provider

My wife and I both had a stroke years ago. She can get by with a walker but is mostly in a wheelchair. The services allow us to stay home. They have prompt services. They correct any errors quickly.

April 14, 2022

By Barb A_3

I am a current client of this provider

She does things I am not able to do. She is very nice and helpful. We get along well.

April 14, 2022

By Frank P_11

I am a current client of this provider

I am not the standard client. I just need someone to help with cleaning. They do what I ask them to do.

April 06, 2022

By Marlene L_3

I am a past client of this provider

The caregivers prepared meals for the next day. They had good workers. They assisted me.

April 05, 2022

By Charlene L_1

I am a current client of this provider

They help me with things like cleaning my bathroom, my bed and my bed sheets. I like that they sent me a really good caregiver.

April 04, 2022

By Peter L_4

I am a current client of this provider

They have helped make sure that the rules I have are straight and fixed. I like the people that come and give me my care.

April 01, 2022

By Mike G_19

I am a current client of this provider

They are friendly and are available when I need them. They are friendly and they answer my questions and they are accommodating.

April 01, 2022

By Linda L_32

I am a current client of this provider

I look forward to them coming. They keep me in good company. There are some things that they are outstanding with and other things are not, but they don't have control over that. I would like to know what the schedule is the month before. They are nice and polite.

March 16, 2022

By Wanda L_2

I am a current client of this provider

A lady comes in once a week to help me clean. They set up where my husband can be paid to take me places. I like the people, they keep in touch with me. My nurse and case manager keeps really good track of things that need to be monitored.

Provider Response

Thank you Wanda!! We are honored to help. Stay well and healthy!!

March 16, 2022

By Katie A_2

I am a current client of this provider

She is cleaning for me and it doesn't really have a big impact. They are very versatile. It is individualized care. You don't have to fit into a certain criteria to get good care.

March 07, 2022

By Rob P_1

I am a current client of this provider

They take care of my mom. They are very friendly and they take care of everyone.

March 01, 2022

By Elizabeth "Beth" W

I am a current client of this provider

They will get my groceries, do my cooking, and do my laundry. I like that they're friendly.

Provider Response

Thank you Beth for your kind words. It is an honor to help. Please stay well!

March 01, 2022

By Anonymous_4519

I am a current client of this provider

They get me groceries and run errands that I need to get done. I like that they give me good help, I have no one to take me anywhere so they do that for me.

March 01, 2022

By Anonymous_5894

I am a current client of this provider

They help me with housework and getting to appointments. They're doing pretty well now. It's ok, what they're doing.

February 15, 2022

By Bill J_3

I am a past client of this provider

They could have had 24 hour care for us. They were very kind and very professional.

February 14, 2022

By Don E_6

I am a current client of this provider

I can't do things without them. They are punctual and do a good job.

February 14, 2022

By Angeles S

I am a current client of this provider

They are doing pretty good having someone here at all times. They keep my mom company. They could check on their employees more. They need to make sure they are doing what they are supposed to be doing.

Provider Response

Thank you for your kind words. We pride ourselves on giving the best care. Please call me directly so I may learn more about what improvements our caregivers can do for your mom. Thank you. Diane Baker

February 14, 2022

By Frank N_2

I am a current client of this provider

The provider takes daily care of us. They give additional care to me along with the care they provide for my wife. The employees are good. I got a special person and over the years its been pretty good quality. I've been with them for over 10 years.

February 07, 2022

By Babette "Sue" L

I am a past client of this provider

They could hire some qualified people and make sure they have enough people for their clients. I think they should have communicated better.

February 04, 2022

By Peggy Ann L

I am a current client of this provider

They take me to go grocery shopping and to run errands and do my household chores. They are punctual and they're very helpful with everything that I need to do while there.

February 02, 2022

By Gwen B_3

I am a current client of this provider

They give my parents baths and clean for them wash laundry mask them breakfast. I already recommended them like my sister needed care.

February 01, 2022

By Allen T_1

I am a current client of this provider

The services that we got were exceptional. They provided a good service when we needed it.

Provider Response

Thank you for your kind words Allen. It is our honor and pleasure to support you.

February 01, 2022

By Jessica W_3

I am a current client of this provider

They really have been quite friendly and I know what to expect so I can be ready. I like how flexible they are. They will adjust with me as I recover.

January 24, 2022

By Carol R_24

I am a current client of this provider

They have competent people there when they say it will. Just the number of people they have available, nothing they can control.

January 24, 2022

By Kelly L_2

I am a past client of this provider

They always find someone to come in and help me. They did all the cleaning for me.

January 11, 2022

By Lori G_14

I am a current client of this provider

They do everything for me, and it makes my life easier. I just need help with no one shows up I am stuck, and need more time. I would like to see the agency communicate with me better. They do not tell me when people are not coming in, it is poor service, and they do not send anyone else.

January 11, 2022

By Craig L_2

I am a current client of this provider

They have friendly staff and caregivers. They provide me with what I need for in-home care and help me with errands. SYNERGY HomeCare gets back to me if I have questions and is informative too.

January 04, 2022

By Michael L_22

I am a current client of this provider

She helps do my laundry, sweeps, and mops. She even helps with my cats which I believe is above and beyond. I like that I've had good service.

January 04, 2022

By Jane L_8

I am a current client of this provider

I appreciate that they worked with me to get a caregiver that I felt was a good fit for my mom. I think that they should improve with their contact with the clients.

January 03, 2022

By Anonymous_3843

I am a current client of this provider

When the care is good, she does really well. Right now, there are days missed because they couldn't find someone to help her. Before this, they were always there at 9:00 every morning. I feel like up until now, we have not had a problem, but with staffing right now, we never know who we're going to get.

Provider Response

I am so glad to hear that your mom and her caregiver have such a wonderful bond. It warms our hearts. Thank you and stay well!

January 03, 2022

By Thomas M_23

I am a current client of this provider

They keep my spirits up and keep me going. They do a pretty good job. I like that they are teaching me things like how to keep the house together since my wife passed away.

December 21, 2021

By Laura L_8

I am a current client of this provider

There's not much I have to do. They help me with washing clothes. They do pretty good for me. I'm happy with the help that I have.

December 14, 2021

By Jim L_17

I am a current client of this provider

The caregivers do all the heavy lifting, help with showers, and chores. I like the help that they send.

December 14, 2021

By Clyde H_3

I am a current client of this provider

It helps so I can get away from him. I like that they find me people to cover shifts.

December 08, 2021

By Linda H_48

I am a past client of this provider

The caregivers helped my mom the most with showering her, making sure she has breakfast, and if she had any other needs. I was in the house, so there wasn't much for the caregivers to do. I like that they try their hardest to make sure we got caregivers. I know it's hard to get caregivers to come out and do these things and this agency goes over and above.

December 08, 2021

By Denise A_4

I am a current client of this provider

They help out with chores and this keeps me from falling behind on things I need to be done. They have some nice people who come and breaks up my day. I would recommend them to those who need help with chores while recuperating.

December 06, 2021

By Kristine M_3

I am a past client of this provider

It made life easier by allowing me to run errands. They did basic tests and provided company for my mom when us daughters couldn't. I liked that to communication was very good and impressive.

December 06, 2021

By Kathleen M_29

I am a current client of this provider

They help to do things for me that I cannot do. They help to change my shower curtains and take my cups down from the top shelf. SYNERGY HomeCare is always on time and lets me know if they are not going to be coming.

December 01, 2021

By Robert P_9

I am a current client of this provider

They did so many things, little things. The cleaning and interaction that they had with him were probably the biggest things. I would like to see the reliability improved.

December 01, 2021

By Margaret D_7

I am a current client of this provider

She has done whatever I have asked of her. I like the organization.

November 22, 2021

By Dawn L_4

I am a current client of this provider

I wouldn't be able to live here on my own without her. I have the best caregiver in the whole world.

November 18, 2021

By Leonard M_2

I am a current client of this provider

They have helped with my dad's daily living. They are compassionate and understanding.

November 11, 2021

By Dawn L_1

I am a current client of this provider

They have good people. When they are here, I am very limited so having that help is massive. I would like to see them raise the wages to get more people. Right now there is nobody for them to send.

November 04, 2021

By Sharon L_12

I am a current client of this provider

They never helped my mother at all. All three time the provider showed up late or cancelled them.

November 04, 2021

By Robert L_28

I am a current client of this provider

They are very good. They do everything for me. They wash dishes and cook meals.

November 04, 2021

By Anonymous_3294

I am a current client of this provider

They help the most by being there and doing every thing that we need. I like that they are dependable.

October 19, 2021

By Keith L_5

I am a current client of this provider

They work around my schedule. They do a very good job for me.

October 15, 2021

By Jerry T_6

I am a current client of this provider

It did help me out a lot. They needed better hours, but they were good.

October 15, 2021

By Nancy A_9

I am a current client of this provider

They help me do things that I can't do. I like that I know when they are coming and they will check to see what has been done.

Provider Response

I am so glad we are able to help you Nancy. Thank you!

October 14, 2021

By Patrick B_7

I am a current client of this provider

I only have her 2 days a week and it has been amazing when she's been here. I love the care worker that I have and the office contact is awesome.

October 12, 2021

By John G_37

I am a current client of this provider

He works with his balance and exercises. I like that brooke is very nice, patient demeanor and she takes care of him twice a week.

October 07, 2021

By Anonymous_5303

I am a current client of this provider

They call and come to the house each month. They check in and meet with my Mom. When people are older they do not like change, and changing up caregivers is difficult on clients.

October 01, 2021

By Julia C_3

I am a current client of this provider

It's good for me too, I need a break. They respect the person-hood of the client. They are willing to follow COVID protocol. My mom is 92, and they were willing to send me people who had vaccinations.

October 01, 2021

By Tamara L

I am a current client of this provider

It has made life easier for me since I didn't have strength to go to the salon and now I have someone that can help me wash my hair and care for me. I loved Jackie and Diane, they have been great to me. The only problem I have is they reduced my hours a bit. I'd recommended them to anybody, they make sure that they are respectful and they always get you someone.

October 01, 2021

By Peg R

I am a current client of this provider

They take care of her personal care. They are consistent. My mom really likes them.

September 28, 2021

By James K_15

I am a current client of this provider

They help Lucy to dress and clean her up. They have aides to come.

Provider Response

Dear James, Thank you for your kind words. We enjoy working with Lucy. Stay well and healthy!

September 25, 2021

By Anonymous_5172

I am a current client of this provider

They could treat me like I am a priority to them. The agency has to treat a person like they really want their business. They need to treat me as a priority.

Provider Response

Dear Anonymous_5172, I am disappointed to read this as all of our clients are important to us. Please reach out to me so I may understand more how you are feeling. Thank you and stay well. Diane

September 14, 2021

By Norine L

I am a current client of this provider

I am able to stay in my home thanks to them. I would like more hours.

Provider Response

Norine, Thank your kind words. We thoroughly enjoy helping you stay in your own home. Unfortunately, we do not determine how many hours you receive. Please feel free to reach out to me and I can get you in touch with the people that make that decision. Thank you and stay well!!

September 08, 2021

By Anonymous_4534

I am a current client of this provider

The caregiver is very helpful, I have one both for myself and for my daughter. We both have disabilities, they help us both with day to day activities. They seem to care about you.

Provider Response

Thank you for your kind words. It is our pleasure to help your family. Stay well and healthy!

September 01, 2021

By Rose L_5

I am a current client of this provider

They provide good caregivers who take care of me. They are friendly, concerned, nice and cooperative.

Provider Response

Thank you Rose! We enjoy supporting you. Stay well!! Diane

September 01, 2021

By Ann W_9

I am a current client of this provider

It has made everything easier for me. It is always nice to have someone come in.

Provider Response

Dear Ann, Thank you for your kind words. It is our privilege to work with you. Stay well and healthy.

August 17, 2021

By Dawn L_3

I am a current client of this provider

The home caregiver they send for me is outstanding. They need to have better communication and not so much wait time before calling and reporting something and getting results.

August 12, 2021

By Shawn L_1

I am a past client of this provider

We never had to worry about anything. They came in and did what they were supposed to do. They did it well. It helped us on every level. We liked the care we got. It was always helpful, on time and thorough. We had no complaints whatsoever.

August 10, 2021

By Anonymous_5078

I am a current client of this provider

They help me keep my house clean or be around people because my husband passed away. I enjoy the company. They send different caregivers all the time.

August 05, 2021

By Barbara L_30

I am a current client of this provider

I'm satisfied with them. She helps me take a shower. She is always on time.

August 03, 2021

By Doug T_1

I am a current client of this provider

They have helped me to drive me to my apartment. I think that was outstanding. I appreciate the whole of it, the cleaning and the care.

August 03, 2021

By Willie T_3

I am a current client of this provider

They could have a two-hour window, instead of a mandatory three-hour window. I would like to have a wider variety of caregivers to choose from.

July 28, 2021

By Anonymous_4997

I am a current client of this provider

They have made it positive by being there and helping me out. I like that they are friendly and helpful.

July 19, 2021

By Terrie F

I am a current client of this provider

They haven't been able to cover the shifts we need. We needed them to start and it took them a few weeks before they could. We needed someone recently and they could not cover, so we had to find someone ourselves. They need more people to staff their cases.

July 07, 2021

By Virginia T

I am a current client of this provider

I don't have to worry about having to take care of Bob. I love the work that the caregiver does for us.

July 06, 2021

By David P_14

I am a current client of this provider

I'm disabled and can't even clean my own house, so they help a lot. They take care of me and get the job done.

July 06, 2021

By Patricia L_10

I am a current client of this provider

The caregiver will ask me what else she can do for me. The gal that comes is very friendly.

June 29, 2021

By Pam L_8

I am a current client of this provider

One example is how they vacuum and help with laundry, and provide interpersonal contact. I like how they are very personable, and they call to check in on me. They seem quite organized and comprehensive.

June 19, 2021

By Marcy H_1

I am a current client of this provider

They've made my life easier by being there and giving me encouragement. I would tell a friend that they're very patient with me.

June 18, 2021

By Mike G_13

I am a past client of this provider

It was okay. Nothing stood out. The cleaning was not very thorough. We had to tell her what to do even though we went over what needed to be done.

June 09, 2021

By Mary R_41

I am a current client of this provider

They provide a caregiver for me to help wrap my legs. I enjoy the caregiver who cares for me.

May 26, 2021

By Sue M_15

I am a current client of this provider

It is a little challenging because my mom doesn't remember much but the caregiver is above average and they tried their best to help. I like that they are very dependable and explain everything that could be done for our mother.

May 24, 2021

By Kathy A_7

I am a current client of this provider

She is only there one day a week. They make meals. The lady that comes is really nice and good. She helps a lot and knows the client's needs.

May 19, 2021

By Mary "Elaine" G

I am a past client of this provider

They were consistent, caring and always helpful. They were very personable and helpful.

May 19, 2021

By Joan G_11

I am a current client of this provider

They have given good care to my mother. They are very professional.

May 10, 2021

By Alan L_1

I am a current client of this provider

They help me with the care I need and it's okay. They have helped me with whatever I need and I feel comfortable with them.

Provider Response

Thank you Alan for your kind words. It is our honor to help. Stay healthy!

May 06, 2021

By Albert L_5

I am a current client of this provider

We take him on his outings and do the shopping for him. I like that they have been there for everything that we have needed.

May 05, 2021

By Louise S_10

I am a current client of this provider

A lot of people are not coming, and too many people are filling in. It has been hard. They should be able to provide consistent care for her.

May 05, 2021

By Anonymous_4276

I am a current client of this provider

It gives me a bit of free time. I get it free through my healthcare.

May 05, 2021

By LuAnn L

I am a current client of this provider

I am pretty easy to please, but have not had a bad experience. They do the things that I cannot do myself. I cannot carry boxes, for example, so they do. It means a lot to me to have a clean house. For the most part they are very reliable and I can trust them in getting my groceries with my money.

April 28, 2021

By Anonymous_4706

I am a current client of this provider

My caregivers fix my meals. They go shopping for me. This agency is easy to work with.

April 22, 2021

By Linda K_16

I am a current client of this provider

I get a long with them. I like that they are all very good.

April 13, 2021

By Rose L_4

I am a current client of this provider

I had knee surgery, so I'm limited to help my wife who has Parkinson, so that is why we need help. This is our first experience with a home care provider for my wife. They're doing what I've asked them to do so far and I hope they continue to.

April 13, 2021

By Randall L_2

I am a current client of this provider

I like that he helps me cook and clean. I really like the caregiver, he has been doing a good job taking care of me.

April 12, 2021

By Kirsten L_1

I am a current client of this provider

They are there with her to help her with scheduling appointments and managing her medicine. They help clarify any questions that we have and we like our caregivers.

April 08, 2021

By Susan B_34

I am a current client of this provider

I love that they take good care of my mom. I like that they are consistent in sending caregivers.

April 08, 2021

By Robert A_25

I am a current client of this provider

They help me with household chores mostly like dishes and laundry since I am in a wheelchair. I wish they have more people available. Sometimes they have a problem getting more people to come out.

April 05, 2021

By Millie G_1

I am a past client of this provider

The person we had wasn't trained. We did not have a good experience. They need to know how to take care of patients with Alzheimer's.

April 05, 2021

By Dale R_5

I am a current client of this provider

It gives me a break to get some personal work done. We've had them a few times and it was excellent. I've already recommended them!

April 02, 2021

By Mary Lou L_1

I am a past client of this provider

The hardest thing was the inconsistency in those that came over. We had to train someone every time they walked in the door, they didn't know where anything was. There is no way I would trust my enemies with them, it was an awful experience. There were too many different caregivers.

April 02, 2021

By Bob E_3

I am a past client of this provider

They became like family. They still text me even though we moved. I liked that they were responsive. They do not wait. They are always there.

March 26, 2021

By Steve S_16

I am a current client of this provider

They have given me a break. Your needs are available to them, they offer a lot of services.

March 11, 2021

By Anonymous_4607

I am a current client of this provider

I had surgery, and they came in and stayed with my loved one for two nights. They were wonderful to her. They need to work on communication. They're nice, but the communication needs to be improved.

March 10, 2021

By Anonymous_4667

I am a current client of this provider

They have helped her to be able to do everyday functions and things she cannot do on her own. I like the care provider that we have. She is excellent and we have no problems with her.

March 08, 2021

By Anonymous_4580

I am a current client of this provider

They sent me an older guy and I told him to clean the apartment. He kind of looked at the apartment and asked what I wanted done, and I said I wanted it to be clean. I'd already told him what I wanted. They could train their people.

March 05, 2021

By Edwin L L

I am a current client of this provider

It's made a big difference. I don't have to worry about people messing with me anymore. They work with me. I like their presentation. They're explanatory on everything. They come and check on me. I'm very happy with them. The pamphlet they give their clients is very informative and easy to read. I can refer to it if I need to know anything.

March 04, 2021

By Anonymous_3964

I am a current client of this provider

It takes a while to get used to new caregivers but I think that my new caregiver does a good job. It would be hard to live without them. They help with laundry and dishes. I like that I am grateful they are trying to find a closer caregiver.

March 04, 2021

By Robert M_39

I am a current client of this provider

They make it so that I don't have to make my own dinner and I don't know what they could do better. The two caregivers I've had here are wonderful so I would recommend the company.

March 01, 2021

By Lisa L_20

I am a current client of this provider

They have helped me the most by helping me to do everything. It's helped me mentally and emotionally. I like that they work with me. If something comes up they get on it right away.

February 18, 2021

By Lorene N

I am a current client of this provider

My caregiver has been very good with helping me and her help has been really good, she is keeping me safe with Covid. Better help with insurance, and working with insurance companies.

February 05, 2021

By Laurie L_2

I am a current client of this provider

We have only had 3 services thus far. 2 of the 3 staff members were excellent. There is nothing to do better. They are a little far out there but good help is hard to find.

February 03, 2021

By Thomas L_11

I am a current client of this provider

They get my meals done and they fold my clothes. I like that they come and clean my house and they work with you.

February 01, 2021

By Tami L_2

I am a current client of this provider

She will rub my feet since I have problems with my feet. She is a friend. The first person I tried did not work, but the second that they sent does a great job.

January 21, 2021

By Elaine R_1

I am a current client of this provider

If it wasn't for Synergy, we would not be able to work. The caregivers that they send are wonderful.

January 20, 2021

By Becky L_1

I am a current client of this provider

She cleans up really good, and I like that. The caregiver I have right now is a really hard worker.

January 15, 2021

By Anonymous_3858

I am a current client of this provider

I have home care and my caretaker does things like keeping my house clean. It's not very involved, but the person who I have now is excellent. They need to train their people better.

January 14, 2021

By Lena L

I am a current client of this provider

The most helpful is that they show up so I'm able to go to work. They should select the right caregiver for us better.

January 11, 2021

By Judy S_32

I am a current client of this provider

They help out the most by being here to help me. They always see that I have someone here to take care of me.

January 05, 2021

By Wayne L_1

I am a past client of this provider

He was engaged in doing something all the time. We liked that someone was coming into the house everyday and giving him 100% attention.

January 05, 2021

By Joan A_3

I am a current client of this provider

It really helps. They come and do their job. They do many things that are excellent. I get help when I really need it. They do things for me, I can't do by myself.

December 18, 2020

By Loren T

I am a past client of this provider

The people were really good with him. The caregivers were great. I had no problem scheduling and filling all the times we needed.

Provider Response

Thank you Loren for your kind words. It was our privileges to care for your Uncle. He was a very special person and we miss him. Stay healthy!!

December 17, 2020

By Robert G_43

I am a past client of this provider

They allowed me to have trust in the person that came to me and the professionalism they provided me with. I shopped around and tried to find people to come in but there aren't a lot out there. Their service being available was very helpful to me. They made sure I had the same person each time.

Provider Response

thank you Robert for our kind words. It is our pleasure to help. Stay healthy!!

December 12, 2020

By William W_6

I am a current client of this provider

Bob and the girls are fine. They do a wonderful job. They are alright. The caregivers don't come by that often. They come and sit with him.

Provider Response

Thank you for your kind words. I am so glad we are able to help. Stay healthy!!

December 05, 2020

By Judy L_20

I am a current client of this provider

We don't need as much time as they're allowing. They vacuum and help us get dressed. One of them set up the Christmas tree for us, and the nativity scene. They're very helpful when the come, and they go out of their way to help you.

Provider Response

Dear Judy, Thank you for your kind words. I am so glad that we are able to assist. Stay healthy!!

December 05, 2020

By Donald D_8

I am a past client of this provider

He was not able to walk without assistance so they were right there with him to help him. They knew exactly how to handle him and help him.

Provider Response

I am so glad we were able to help and that you are thriving.

November 25, 2020

By Randy L_1

I am a current client of this provider

They help me in the small things and they do my shopping for me. The people would come and help me in my apartment. They do everything.

Provider Response

Thank you Randy for the nice review. We love working for you. Stay well.

November 19, 2020

By Antoinette O

I am a current client of this provider

They are tremendous. They really come and help a lot. They come and help me out. There're things I can't do right now because of my back.

November 19, 2020

By Lowell T_1

I am a current client of this provider

Having someone to talk to and having them help me with things is nice. It breaks up my day and weeks when she comes over. They're always on time and very cooperative working with them. I enjoy having the company every now and then.

Provider Response

Thank you Lowell for your kind words. It is our honor and privilege to work with you. Stay well!

November 17, 2020

By Norbert H

I am a current client of this provider

I cannot think of anything. They help me get up and walk around and get out of bed and the chair. When they come in they should tell me who they are right away.

Provider Response

Dear Norbert, It is a pleasure working with you. We will reach out to our caregivers today and let them know they should announce themselves immediately. Thank you for your feedback, we pride ourselves on giving the best care. Stay healthy!!

October 28, 2020

By Anonymous_4178

I am a current client of this provider

The work isn't bad but the talk is about her personal life. Their communication is terrible with their employees.

October 15, 2020

By Jean K_2

I am a current client of this provider

The caregivers help with the cooking and cleaning. They do whatever we need. This agency is very reliable.

October 08, 2020

By Anonymous_4134

I am a current client of this provider

They have been flexible with me scheduling wise. There have been a few times when there were no caregivers available.

October 05, 2020

By Michael a

I am a past client of this provider

They needed to have someone here to be here longer. They came a few times and stopped and came and stopped. They needed to be on time and stay out with the person for the right amount of hours.

September 24, 2020

By John L_19

I am a current client of this provider

They are very good about understanding my needs and doing what needs to be done. They are very understanding and easy to talk to.

September 24, 2020

By Lee T_1

I am a current client of this provider

The caregivers will take him for a walk and interact with them. They give him the best care. The caregivers we have, have been great. They do all the things we were hoping they would do.

September 24, 2020

By Donna L_16

I am a current client of this provider

It helps me a lot because I can't drive so they help me get out. They are good to me. I like that they are there when I need them.

September 15, 2020

By LeAngela S

I am a current client of this provider

the client asked to not have different people come in every time, and they have only sent different people, who do not know what to do. I would like to see them improve the quality of people that come out. They need to know what they are doing and be able to do a good job.

September 09, 2020

By Konnie L

I am a current client of this provider

They're able to help me instead of my husband because he had surgery and is unable to help me. They need a larger staff. They have a hard time covering everybody.

September 03, 2020

By Anton and Sylvia K

I am a current client of this provider

They help with everything. They help with the laundry. The people are just so nice. They are very caring people.

August 19, 2020

By Anonymous_4011

I am a current client of this provider

The person that is here is very young. He is a teenager and very inexperienced. We are paying full price for a caregiver who has no experience.

August 11, 2020

By Marylin G

I am a past client of this provider

They took care of her for me. I went to the hospital, so when I got home I couldn't take care of her for a period of time. The people were amazing for us.

August 11, 2020

By Anonymous_3991

I am a current client of this provider

Just having someone here to help me out with all of his care. It is a huge relief on me for them to relieve me or help me. Sometimes there is a lag in communication where it is hard to get a hold of someone on Monday or Friday. There has been times where I email in and I never get a response back from them.

August 04, 2020

By Nelda L

I am a current client of this provider

I have constant care from them and I am not going backwards. They are very prompt and considerate. They are there every time and they do good work. I am really happy with them.

August 04, 2020

By Martin L_3

I am a current client of this provider

I appreciate that they have helped make my life easier. I think they are doing great. I think they are alright. I like that they do what they said they would.

July 24, 2020

By Anonymous_2995

I am a current client of this provider

It's good company and they're very thorough. I would like to not have to have them for at least 3 hours minimum.

Provider Response

Thank you for your kind words. We are glad we are able to assist you.

July 21, 2020

By Robina "Robbie" W

I am a current client of this provider

I like that she is on time and does a good job when she is here. I think they're services are good.

July 17, 2020

By Anonymous_3893

I am a current client of this provider

We have had some helpers that have totally not worked. I like the professionalism of the staff which is key to me.

July 06, 2020

By Holly L_1

I am a current client of this provider

I only see her every three weeks. She dusts. My caregiver cleans.

July 06, 2020

By Robin L_3

I am a current client of this provider

My two caregivers that I have right now are really good. Some of the people in the office need to have a better attitude. Gina is rude and hard to work with. She has an 'I don't care' attitude and when my caregiver had an emergency, and needed to cover a shift, Gina was very rude to me and said that I didn't need a caregiver for that day.

July 06, 2020

By Carmen P_4

I am a current client of this provider

They are flexible in scheduling. Nutrition for the client like make sure that they are not eating preservatives.

June 16, 2020

By Robert K_12

I am a current client of this provider

Our caregiver will often bring a meal when she comes. She is willing to do anything I ask her to do. They have been very responsive to our needs.

Provider Response

It is an honor to care for Robert. Thank you for your kind words, I will pass it onto our staff. Diane

June 16, 2020

By Maynard and Janice B

I am a current client of this provider

When they are there, they do a good job with my parents and do what is needed. I think they are having issues with staff. We have had multiple days of now shows, and that is hard on everyone.

June 10, 2020

By Janis J

I am a current client of this provider

It gives me freedom. They show up.

June 03, 2020

By Dianne B_6

I am a current client of this provider

Somebody was available to relieve me. They came, they had what we needed.

May 21, 2020

By Sandra A_5

I am a current client of this provider

They have to change me and they don't hold back. They're always on time here taking care of me.

May 12, 2020

By Debbie V

I am a past client of this provider

We couldn't have been happier. They helped most by helping her take a shower, they taught her tools on how to do it herself eventually. We were really happy with the services and their flexibility.

April 27, 2020

By John K_33

I am a current client of this provider

They do some shopping for me. They are prompt people.

April 27, 2020

By Sue K_6

I am a current client of this provider

I really like the ladies that we have here. I don't have to be stressed out all the time. I like having someone here so that I can get away.

Provider Response

Thank you Sue!! I am so glad we are able to assist you!!

April 22, 2020

By Carol C_18

I am a past client of this provider

They were here on time. I thought that they took good care of her. I thought the service was very good. They always came when they said they were going to come.

April 16, 2020

By Maerita S

I am a current client of this provider

They call all the time to make sure everything is going alright. The caregivers are awesome. They do what they are supposed to do for me.

April 09, 2020

By Anonymous_3654

I am a past client of this provider

It didn't really have much of an impact. The person they sent here was a smoker and she kept having to step out to have a cigarette and that did not sit well with my mom. They could have asked if we would prefer a non-smoking person to take care of my mom. They never asked that question.

April 09, 2020

By Kim_3

I am a current client of this provider

It depends on the worker. They need to actually do something instead of sitting on their phones. I do not get help all the time, there will be weeks without getting care.

March 25, 2020

By Anonymous_3578

I am a current client of this provider

We sit and talk for a little while since I only have my husband and I miss conversation. A lady comes in twice a week. She cleans up the house and cleans my bathroom every time she's here.

March 19, 2020

By Bette G_1

I am a current client of this provider

They are friendly when they come. They are professional.

March 11, 2020

By Rosella S

I am a current client of this provider

They have been keeping me and my husband alive for years. It's right here and I don't think they're any dumber than anybody else.

March 10, 2020

By Steven B_4

I am a current client of this provider

They could be a little more helpful when they come. They are very prompt and they manage the services well.

March 06, 2020

By Anonymous_3436

I am a current client of this provider

They provide me with an opportunity to have some free time. The owner is very nice and asked about our needs and wants and fulfills them.

March 04, 2020

By Anonymous_3536

I am a current client of this provider

They help the most with the showering and washing her hair. They also clean the bathroom, do some vacuuming, dusting, and also take care of her nails. Sometimes the communication and timeliness of the caregivers could be improved.

March 03, 2020

By Debra W_7

I am a current client of this provider

It has kicked me in the butt to get things done that I had not gotten done. I like that they local.

February 20, 2020

By Gerald S_3

I am a past client of this provider

They should have been more reliable. They were unreliable. We had a lot of last minute cancellations.

February 19, 2020

By Don W_5

I am a past client of this provider

We didn't have them for very long, but when they were there, they were nice and helpful. It was easy to set up, and the people were very nice.

February 12, 2020

By Bill M_18

I am a current client of this provider

She helps keep my wife clean. She helps my wife shower. I like the lady who comes to our home.

February 10, 2020

By Herbert A

I am a past client of this provider

They did a lot of things that I would otherwise have to do for myself. The gal that came was very efficient and was always on time.

February 04, 2020

By Joyce R_2

I am a current client of this provider

They help me a lot and make it so that I do not have to do everything. They are doing a great job for my mom, the people we have coming are great.

January 28, 2020

By Anonymous_3206

I am a current client of this provider

They help out the most by being flexible. The office staff isn't very helpful and there isn't any communication with them, really.

January 20, 2020

By Judy R_13

I am a current client of this provider

I like their ability to dress me and help me out. I like them. They are friendly and kind. They get things done.

Provider Response

Thank you for your kind words Judy. I am so glad we can help.

January 20, 2020

By James B_28

I am a current client of this provider

I thought it was going good until a couple of days ago. They need to be consistent, because it takes time to train somebody new. It gets pretty frustrating to keep doing it myself week after week. My cleaning guy did not get here, and they have not provided anyone. I am in a dire need of someone.They have done this in the past at the beginning, too.

Provider Response

Dear James, I am sorry you were disappointed. As we have discussed with all parties involved, there are some tasks that you are asking our caregivers to do that they are not allowed to do. We also need to make sure your driveway is plowed so they can get into your home. Learning of your need to have that service, I have secured a company to provide plowing for you. I will call you to review. Thank you.

January 16, 2020

By Jeannine H

I am a past client of this provider

The fact that they provided overnight care was very good. It allowed me to get more rest. I was very happy with that. They gave her excellent care. They seemed to be very caring people. They understood Alzheimer's and the situation.

January 16, 2020

By Barb T_1

I am a past client of this provider

She came after I left and left before I got home. They are convenient.

Provider Response

Thank you Barb for your kind works. We enjoy helping.

January 06, 2020

By Renea B_1

I am a current client of this provider

They could have more people to help. They were supposed to have a person here this morning, and there was a rumor going around that they do not want to come to the house. They do not do what they are supposed to do, and then they say that I am taking advantage of them.

December 21, 2019

By Rachel P_4

I am a past client of this provider

They could give me more exercises that I could do on my own. I did not appreciate that they just quit showing up.

December 19, 2019

By Nancy E_6

I am a past client of this provider

They talked to me while they were working, which was nice. I liked the workers.

December 17, 2019

By Jennifer D_6

I am a current client of this provider

They help me do things that I wouldn't be able to do, like decorating for Christmas. They help me with my daily living things. They help me cook and eat. They need to be more consistent and have better communication.

December 13, 2019

By Julie M_12

I am a current client of this provider

I wish there had been more availability, but the day I had was good because I needed to get away. I liked the friendliness, and the people were good.

Provider Response

Dear Julie, It is our pleasure to be of assistance. Thank you for being a wonderful client.

December 12, 2019

By John P_26

I am a past client of this provider

It improved my life. Because of the surgery, I was very limited in what I could lift or what I could do. I needed someone here to help me lift and move things. I would recommend them with no problem. For the few days I needed them, the same person came every day. That made it easy for them to know the routine. I liked having one person, so I didn't have different people running in and out of my house every day.

Provider Response

Dear John, I am glad we were able to help you in your recovery. We also appreciate your kind words and will pass them along to your caregiver. Wishing you all the best, Diane

December 10, 2019

By Anonymous_3028

I am a past client of this provider

They were appreciative that they were able to stay in their house. They helped with laundry and house cleaning. It was the only way we could keep them in their home for as long they were.

Provider Response

Thank you for your kind words. I am grateful to be part of the team to help your parents stay in their own home as long as possible. You have given them a wonderful gift.

December 05, 2019

By Don M_8

I am a current client of this provider

Having someone here when I need it helps me a lot. I like that they are dependable and compassionate.

Provider Response

Thank you Don! It is an honor and privilege to work with your family!

December 03, 2019

By Lorraine K_2

I am a current client of this provider

They made his life easier. I couldn't have done it alone. I like that the help is very good. I'm very satisfied.

November 22, 2019

By Alexandra R

I am a current client of this provider

They drove me to destinations. It all depends on the person who is caring.

November 20, 2019

By Lisa G_17

I am a current client of this provider

They were willing to give us two copies of their invoice, so I can have one for my records and my father-in-law could have the other to pay the bill. The service is such a relief to me. I like that they came out and assessed our situation first, and they looked around so they knew exactly what kind of caregiver would work with my father-in-law.

November 15, 2019

By James R_7

I am a current client of this provider

They make it possible for me to stay in my home, and they provide the necessary support system. They provide service and pay attention to my needs. There's no question about that.

November 05, 2019

By Anonymous_2763

I am a current client of this provider

The flexibility of the scheduling is great. Our young man's schedule is constantly changing. The staff member seems to connect with him, and he is difficult to connect with.

November 05, 2019

By Kim J_1

I am a past client of this provider

I would have liked them to continue to come. They could have gotten people to my house at the right day and the right time.

October 24, 2019

By Renee A

I am a current client of this provider

I'm really happy with the caregiver. She is great and patient. I'm not the most organized person and have depression and PTSD. She walks into things and has the patience of a saint. There were a couple mixups on Synergy's side. I played a part in it, too.

October 16, 2019

By Emery and Lois B

I am a current client of this provider

They are here to provide them with assistance and help them get everything that they need. They are honest and have ethics.

October 14, 2019

By Robert Z_6

I am a current client of this provider

They have helped the most by taking me grocery shopping. I like the caregiver and what she is able to do for me.

October 09, 2019

By Carol C_14

I am a current client of this provider

She is very attentive, sweet, loving, and caring towards her. They are very nice in the office. They are easy to deal with. The caregiver is outstanding.

October 09, 2019

By Peggy K_2

I am a current client of this provider

They are very reliable. They respond quickly to any problems we have.

October 02, 2019

By Trent C

I am a current client of this provider

I can trust them to take care of my son when I need them. I like that they kept the same caregiver.

October 02, 2019

By Holden C

I am a current client of this provider

They come during the hours of the night and do what we need them to do. I like that they just fill out needs in a quality way.

October 02, 2019

By Karen and Jeanette L

I am a current client of this provider

They help so that my sister and brother-in-law can take a vacation. They don't have to worry about me or my mother. They could let me know ahead of time who is on the schedule for the evening, or if they need to change personnel.

September 24, 2019

By Anonymous_2459

I am a current client of this provider

We would like mom to get out more and do more things. They could take her outside and put more effort into getting her to do things. She is very capable. We would recommend SYNERGY HomeCare because they are on time, and they are for us. They are very reliable for us.

September 24, 2019

By Julie V_2

I am a current client of this provider

It gives us a peace of mind, knowing someone is checking in on him and making sure that he is doing well. In the beginning, I had some problems with people communicating with me. I was calling them constantly to make sure they were not sending someone new without telling me.

Provider Response

Thank you Julie. It is an honor and priviledge to take care of your loved one. Diane

September 24, 2019

By Lisa A_1

I am a past client of this provider

She helped the most with daily chores, cooking, cleaning, and providing companionship. Recently, something happened. My mom got a disturbing call, and it was something with financial care. They sent her a bill, which she had never gotten before. They told her she needed to pay it now. She said she never received it before that time, and they argued with her. When this happened, she decided to end the services and asked for her deposit back. The deposit covered the bill with a bit of money remaining, but they wouldn't send her the remaining money. They can be a bit shady.

Provider Response

Dear Lisa, I am glad we were able to help your mom and we pride ourselves on providing premium care and service. Please call Kevin because we would like to clear up this billing discrepancy as soon as possible. Thank you

September 12, 2019

By Richard and Lois F

I am a current client of this provider

They help the most by being available. I like that they are available and friendly.

September 12, 2019

By Lucille S_4

I am a current client of this provider

I know there is someone here when I am not. They could have more consistent helpers.

September 12, 2019

By Beth C_8

I am a current client of this provider

They are creative and caring with her. They are flexible.

September 12, 2019

By Anonymous_2478

I am a current client of this provider

This is a new area for them, and they are trying to learn and grow. I would like to see the training improved. They should have a better understanding of the youth program.

September 12, 2019

By Judy C_7

I am a current client of this provider

The most helpful thing they've done is provide time I need to get things done. I like that their offices are local. I've been satisfied with the workers they've provided.

Provider Response

Thank you Judy! It is our honor and privilege to help and support. Diane

August 26, 2019

By Jim F_5

I am a past client of this provider

It made our trip to Wisconsin doable. They followed through, and they got a good assessment in the beginning. They did everything they said they would do.

August 26, 2019

By Kadin C

I am a current client of this provider

Kadin has pretty bad behavior issues, and Katy deals really well with that. I like that I have not had any problem with them so far.

August 26, 2019

By Betty J_6

I am a current client of this provider

They take me to the bank and the doctor, and they do my housework. I do not always have someone here when I need them.

August 13, 2019

By Philip N_1

I am a current client of this provider

I have trouble getting the people to follow directions. They do not know very much about cleaning. They need to better train their newer caregivers.

August 13, 2019

By Anonymous_2348

I am a current client of this provider

I had an issue with one of the workers, and I did not want to talk to the worker. I told them about that, and they said that they would talk to them. When I asked the worker, she said that they did not. I would like a quicker call backs and the workers to be more aware and hardworking.

August 13, 2019

By Natalie B_1

I am a current client of this provider

The agency shows up on time, and they give me good caregivers. The people show up when they say they will.

August 13, 2019

By Anonymous_1169

I am a current client of this provider

They help clean my house, and she does very well. They are so good, and they help me a lot.

July 31, 2019

By Robert B_31

I am a current client of this provider

They bring her food sometimes. The most helpful part is putting up with her. They find her needs, and they allow her to still have a little independence. I am able to talk with the management part so goals are met. The communication is good and most of the caregivers are good and caring people.

July 15, 2019

By Vickie W_1

I am a current client of this provider

The first caretaker we had come in, we thought it would be convenient for her to come from a client from across the road. We requested her, but we didn't know she was a smoker, and we requested not to have a smoker initially. That was a problem right up front. With the light cleaning jobs we had her do, she wouldn't do the whole thing. We've only had the second one now for two weeks. They have tried to do what they can to make things work for my wife and I. The agency has been informative.

July 15, 2019

By Darlene W_8

I am a current client of this provider

My life is much easier. For the last five years, I have gotten up every morning, given my husband a sponge bath, and have taken him to work. I would take him to work, and my children all work, so it was hard for them to help. I like to sleep in a little bit, and I have been able to do that since getting SYNERGY HomeCare. They do not do anything to bother us. We needed somebody to take care of him, and they found somebody. It was very well done.

July 15, 2019

By Anonymous_2129

I am a current client of this provider

They could allow their staff to give medication. They were able to help with 24-hour care when needed.

July 15, 2019

By Daryl H_1

I am a current client of this provider

She cares about me and listens. The young lady that comes, who is not that young, is very kind, funny, helpful, and she is really just a sweet person.

June 17, 2019

By Anonymous_1924

I am a current client of this provider

They can have caregivers be on time and sensitive to his anxiety. When they are not on time, it is not good for his anxiety. Some of their caregivers have been late. Some of them haven't been sensitive to what their actual job is.

May 30, 2019

By Anonymous_1891

I am a current client of this provider

They get him up and dressed. If I need help, it's available.

May 30, 2019

By Jim & Joann B

I am a current client of this provider

They do jobs they we can't do. They are on time, and they do quality work.

Provider Response

Thank you Jim and Joann-I am so grateful we can assist.

May 20, 2019

By Anonymous_268

I am a past client of this provider

They could have been more trained on how to take care of a person who is bedridden. They sent people who didn't know how to change Depends. We had to train them how to change the diaper. It was like we were doing a lot of the work by showing them. There needs to be consistency.

Provider Response

I am sorry to hear you were disappointed in our service. Please reach out to me at your earliest convenience so we can discuss this in depth and we can make it right. We want to make sure your loved one gets the best care. Thank you, Diane Baker

May 20, 2019

By John S_32

I am a current client of this provider

My husband has dementia. I have them on a temporary hold, and I am not using them right now. I like that they are dependable because they are on time. They try to give the adequate care that my husband needs. They are conscientious about what their employees do.

May 16, 2019

By Judy C_1

I am a past client of this provider

They helped by being there, and giving her someone to talk to and be there for her. They are very informative and took really good care of my mom.

May 14, 2019

By Mareah N

I am a current client of this provider

They have one-on-one time with her, and that is so important to her. They help her shower, but that isn't as important as that one on one. They care for her, and they make it known to her. They are there to work and be with her. They stay in touch with me. They come to introduce themselves with each new girl, which is very important.

May 14, 2019

By Lynette G_1

I am a current client of this provider

The girls now that we have are working really well with her. Not only are they taking care of her, but they are taking care of items that needed to be addressed a long time ago, like straightening out the cabinets. I like that they are really easy to communicate with. I let them know if there is anything going on, or any problems, and they get them resolved quickly.

April 29, 2019

By Lynn C_5

I am a current client of this provider

I couldn't have gotten through this shattered limb situation without them. I needed them. I really love the people that they have working for them, both the caregivers and the office staff.

April 29, 2019

By Sandy K_5

I am a current client of this provider

They have good people that make my experience positive and they listen to me when they aren't good. They have good communication and good people.

April 22, 2019

By Jessica P_1

I am a past client of this provider

They were reliable and I knew that they would always show up. They were accommodating and always sent somebody that we could count on.

Provider Response

Thank you Jessica. It was an honor for our team to help.

April 18, 2019

By Dick Y_1

I am a past client of this provider

They helped by doing things with my loved one so he would have something to do and provide company for him. The caregivers were nice ladies that were friendly and did whatever they were asked to do.

March 25, 2019

By Lori B_2

I am a current client of this provider

It would be nice if they could provide yard and lawn care, but I don't know if they do that. I just like that there is someone there for him to provide for my loved one's daily needs.

March 21, 2019

By Kevin W

I am a current client of this provider

It's a lot of help to me! I like the fact that they follow the instructions very well and go above and beyond their job. The girl we have is fantastic! The first one we had was also good.

March 14, 2019

By Matilda R

I am a current client of this provider

The service has been a great improvement. There were a few concerns early on in the way she was being treated. She was being talked down to, and she felt like she was being treated badly by some of the caregivers. We talked to them, and they took care of it. The service is somewhat expensive.

March 14, 2019

By Tom K_3

I am a current client of this provider

They are alright. If they knew a little bit more, that would be helpful, so we didn't have to always explain things to them. We aren't used to getting help, so it's been a different experience for us. They send them for three hours, and that is sometimes a little too much time. Two hours is more convenient for me.

February 26, 2019

By Janet B_3

I am a current client of this provider

They had good personalities and I think that has been good for him. The girls were nice and helpful They were good with Don.

February 25, 2019

By Walter W

I am a current client of this provider

The first girl I had before I had surgery was fantastic. She lived in New London and I live in Appleton so it was quite a distance, and she didn't want to take me on during the winter weather. I have had multiple caregivers. One of things they could do is lower the cost for low income people.

Provider Response

Thanks Walter!

February 20, 2019

By Don L_6

I am a current client of this provider

They have helped the most by coming and giving her a bath every week. I think that is very important. Knowing that they are going to come every week is great. They give my wife a bath. That help us out a lot.

February 13, 2019

By Anonymous_1496

I am a current client of this provider

They live alone there, and it is important to me to have someone there. If my loved one's alarm goes off, I am notified, and we go from there.

February 13, 2019

By Keith B

I am a current client of this provider

Without it, my dad wouldn't be able to stay home. It's very handy to have. They've had a lot of fill-ins lately, but it's good.

February 12, 2019

By Sandy K

I am a current client of this provider

I appreciate the care they give for my husband. I like the flexibility and communication.

January 29, 2019

By Nick K_3

I am a current client of this provider

They should try to bring the price down. Their scheduling is a little off. Sometimes we don't know who is coming and who is going.

January 29, 2019

By Jacquie B

I am a current client of this provider

They have helped the most by taking me to doctor's appointments and other errands. They check out the caregivers very well. They have sent me a compassionate caregiver.

January 25, 2019

By Jean P_4

I am a past client of this provider

They were there when we needed them. They were friendly, competent, and reliable.

January 11, 2019

By Beverly S

I am a past client of this provider

I think maybe the personnel didn't fit with our situation. They could have sent a better RN that had a more friendly personality. They could send a nurse that is a little more interactive with the family. She was not very sociable and we liked the replacement nurse better.

December 21, 2018

By Sue G_2

I am a current client of this provider

It has been great knowing that there is someone there to be with her, since I am gone 8 to 12 hours of the day. They are there to check up on her. They communicate really well, they always making sure my mom is getting good care, and they always update me if things are changing or if they need to change a caregiver.

December 17, 2018

By Melodi S

I am a current client of this provider

The caregivers don't come with their own agenda in mind. They try really hard, but I would like them to provide consistent caregivers.

December 08, 2018

By Clyde S_1

I am a current client of this provider

Having the respite provided by the caregivers means I can get away, and I don't have to be here all the time. I have had six girls come for the past year and a half, and the ones who have stayed with us for quite a while are very good.

November 27, 2018

By Harold H_2

I am a current client of this provider

I know that someone else cares and that they are available to help. They do a nice job, but they can't be perfect. They are always very nice and they know what they are doing.

November 26, 2018

By Lowell T

I am a current client of this provider

The caregiver converses quite a bit. I think they know how to treat my wife well. They seem to be helpful, and my wife likes the caregiver they've sent to help her out. Everything seems to be going well.

November 20, 2018

By Tom P

I am a current client of this provider

They show up when they're supposed to. They're always there.

October 31, 2018

By Joseph S_4

I am a past client of this provider

I think that maybe they could have taken more initiative. I feel like I paid for them to sit and watch him sleep. I think that the biggest thing is that the people were kind but they were not able to provide personal care, which I thought that they were.

October 23, 2018

By Duane J

I am a current client of this provider

My caregivers clean for me so that I don't have to do it myself. They provide good services and the caregivers show up on time.

October 23, 2018

By Anonymous_293

I am a current client of this provider

They have helped me the most by providing a caregiver that keeps me company. The caregiver could talk to us more often.

September 20, 2018

By Donald S_1

I am a past client of this provider

It made my life a lot easier when I had them, but I had a hard time finding work for them. They are good people, they are friendly, and they do a good job.

Provider Response

Thanks Don. Glad we could help!

August 31, 2018

By Laurel H

I am a current client of this provider

The caregivers talk with me. I like how the company provides me with the things I need.

Provider Response

Thanks Laurel! We truly enjoy working with you!!

August 13, 2018

By Terrance B

I am a current client of this provider

The company itself is good. There have been a couple in the past that weren't.

Provider Response

Thanks Terrance! We are all glad you are doing so well!

July 30, 2018

By Karen

I am a past client of this provider

They helped my mom in the shower, even though she can be reluctant. They are confident and caring.

July 27, 2018

By Sally and Richard J

I am a current client of this provider

The caregiver just sees what needs to be done, does it and goes and gets breakfast for us. They are conscientious and don't come in and take control of my life. They help to take care of myself and are very agreeable.

July 25, 2018

By Brittney S

I am a current client of this provider

There were some issues with not having the staff there during the scheduled visits. They have helped her the most by providing daily support. I like that they are flexible and work well with my loved one.

June 26, 2018

By Scott T

I am a current client of this provider

The first time the caregiver was there, she didn't do anything, but the second time was much better. The caregivers could stay off their cell phones.

June 18, 2018

By Kevin S

I am a current client of this provider

They help with bathing and companionship. She needs someone to talk to. Everything seems to be working really well. I have no problems because they communicate well.

June 18, 2018

By Patrick T

I am a current client of this provider

They will do some cleaning, cooking, and the dishes. I had some problems with them at first, but now I have two caregivers that are really good that do what they are asked and don't whine.

May 17, 2018

By Janice B

I am a past client of this provider

I met some very nice people and they kept me going. We had a few things that weren't perfect, but they always resolved them.

May 15, 2018

By Margaret S_2

I am a current client of this provider

They are willing to schedule what I need them for. They should only send the girls that I want, and not the ones that I don't like. They are willing to work with me. They accommodate my needs with scheduling. A few of the girls are all drama, though.

April 28, 2018

By Dawn B

I am a current client of this provider

The interaction with the individuals who have come to our home has been phenomenal. We've had direct communication with the owner. The owner came out to our house before the care started and did an initial assessment, which I thought was outstanding. Our son responds better to them when it comes to the therapy and some of things that have to be done in the house. It gives us the ability to go out and do errands.

April 26, 2018

By Janice L

I am a past client of this provider

They were called, and they got someone very quickly for me. The gal they sent was capable and kind. She was there during my post surgery and helped with medications, meals, and cleaning.

April 23, 2018

By Dorothy S_1

I am a current client of this provider

They are able to do things that I'm not able to do. They help me to be able to bath and to get up off of my bed. They do a very good job.

April 19, 2018

By Rita M_1

I am a current client of this provider

The girl that comes will sit down and not be on her phone. The caregiver does things by herself without me having to tell her.

April 19, 2018

By Anonymous2HCP

I am a current client of this provider

I would like a schedule of who is coming and when. It's hard when I have several different people coming. They could give caregivers training on how to cook. Some don't know how to.

March 20, 2018

By David H

I am a current client of this provider

I don't really have an problem with the people who have been visiting. The idea was that the visits would be occupying her and taking care of her needs to give me respite, but it hasn't turned out that way. The services aren't being used the way we had originally intended. My wife doesn't want the personal care, so the caregiver has mostly helped around the house. I haven't had the respite I was looking for. The caregiver has been helpful around the house, but since my wife refuses to accept the personal care, I haven't been able to get the respite.

March 13, 2018

By Margaret Y

I am a past client of this provider

The majority of care that was given and the caregivers were very caring. They seemed to enjoy working with the elderly. The peace of mind that came with the services made life easier. I knew my loved one was being checked on.

December 14, 2017

By Kenneth D

I am a current client of this provider

SYNERGY HomeCare tries to help me financially by getting other organizations to pay that the time that they spend with me. SYNERGY HomeCare has been taken care of my wife, which allows me to leave the house to take care of other things.

November 21, 2017

By Anonymous

I am a past client of this provider

I wouldn't recommend SYNERGY HomeCare to someone because they are in an inconvenient location. However, the services they did provide me were good. I would have liked more consistent care from SYNERGY HomeCare. If I expect to have a caregiver on Wednesdays they should come most Wednesdays and on time as well.

November 15, 2017

By Grace D

I am a current client of this provider

SYNERGY HomeCare is based in Waupaca, which is a help. SYNERGY HomeCare offers helpful suggestions for my wife.

November 13, 2017

By Jeanne H

I am a current client of this provider

SYNERGY HomeCare is okay. They like to communicate, and I appreciate the conversation. SYNERGY HomeCare can do things that I can't do.

October 27, 2017

By Lyle G_1

I am a past client of this provider

SYNERGY HomeCare is very reliable. The caregiver would come, and she would do what I needed her to do. She would do things that I couldn't do for myself.

October 20, 2017

By Waushara D_1

I am a current client of this provider

SYNERGY HomeCare is bonded and they do a good job. I think it is important that they are bonded. The care is difficult for one person to do alone.

October 17, 2017

By Loretta P_4

I am a current client of this provider

SYNERGY is very easy to work with, and they matched us with a good caregiver. I appreciate that the caregivers take the time to do their job correctly. The caregivers are very responsive and able to adjust to the client's needs.

October 17, 2017

By Doug M_1

I am a current client of this provider

SYNERGY HomeCare has very friendly employees and they are very good at following up. SYNERGY HomeCare has been there for companionship for my mother. They are able to also help her with her showers daily.

September 19, 2017

By Mike K_1

I am a current client of this provider

SYNERGY HomeCare has provided us with a very good experience. They have done a very good job. SYNERGY HomeCare makes it so June can get up each morning. They help a lot with food.

August 16, 2017

By Clara "June" S

I am a current client of this provider

SYNERGY HomeCare caregivers are good. SYNERGY HomeCare make things easier for me.

August 16, 2017

By Anonymous_437

I am a current client of this provider

SYNERGY has fun caregivers who try to do what you tell them to do. I have pulmonary problems and the caregiver helps me out sometimes with that along with my husband's care.

June 29, 2017

By Katie G

I am a current client of this provider

SYNERGY HomeCare provides good care to the clients. SYNERGY HomeCare has a caregiver that I feel I can talk to.

June 28, 2017

By Joan R_8

I am a current client of this provider

SYNERGY HomeCare provides good services. My caregivers are friendly and eager to help. I really just need less services right now.

June 16, 2017

By Ardelle M_1

I am a current client of this provider

SYNERGY HomeCare is very prompt in getting back to you, courteous on the phone, helpful, and accommodating. SYNERGY HomeCare helps with cleaning, cooking, and laundry.

May 25, 2017

By Brent _2

I am a past client of this provider

SYNERGY HomeCare are the most caring and kind people I have ever dealt with in my life. They changed the quality of my mother-in-law's life. The communication from SYNERGY HomeCare was fantastic and very detailed. Once we lost my mother-in-law, the owner and the caregiver came to her funeral. They were made to do this job.

May 23, 2017

By Dave B_2

I am a past client of this provider

I think very highly of SYNERGY HomeCare because they are the best company in the area. I think they really care about their clients. The owner has said that if she wouldn't send a caregiver to her parents, she won't send them to anyone else. One of the caregivers was able to get my wife to respond to treatment and do exercises to preserve her range of motion. The caregiver was able to make the last months of my wife's life significantly better.

May 16, 2017

By Karen O_3

I am a current client of this provider

SYNERGY HomeCare is very dependable. The caregiver always seems to be interested in what my mother is doing. SYNERGY HomeCare gives me more time to spend with my mother.

April 26, 2017

By Megan P_1

I am a current client of this provider

SYNERGY HomeCare has been very accommodating. It's nice that it's an in-home care system, and they match clients to their caregivers based on personalities. The staff at SYNERGY HomeCare has a lot of flexibility with the people who provide the service. I wouldn't let them take care of my grandmother if I didn't think they were a great company.

March 23, 2017

By MaryKay H_1

I am a current client of this provider

I would tell others that SYNERGY HomeCare has great services. The services from SYNERGY HomeCare help Gregory with showering and getting dressed.

March 22, 2017

By Michelle H_1

I am a past client of this provider

The caregivers from SYNERGY HomeCare were very supportive, willing to help, and I became really good friends with them. They were very knowledgeable and I was comfortable with them. The caregivers provided comfort because otherwise I would have been alone to care for my father.

March 17, 2017

By Jeff R_2

I am a current client of this provider

I would tell someone that SYNERGY HomeCare is wonderful. Everything is great here with SYNERGY HomeCare.

March 15, 2017

By Dawn W_1

I am a current client of this provider

SYNERGY HomeCare comes in and maintains Joyce's home. Joyce loves her caregiver and looks forward for her coming. Joyce was worried that on hospice she wouldn't have someone come in take care of her home but SYNERGY HomeCare assured there would be. Joyce feels better because everything is put in it's place. She really likes the caregiver and the quality of the caregiver makes her feel better because things are being done. It's important to her to have a clean home.

February 15, 2017

By Susan S_7

I am a current client of this provider

SYNERGY HomeCare has very nice and informative caregivers who are accommodating. SYNERGY HomeCare is doing a lot of the things for my parents that I was doing.
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About SYNERGY HomeCare of Waupaca

SYNERGY HomeCare is Waupaca area’s premier home care company. We are excited you found us and look forward to helping your family find peace of mind and greater independence. Review our website for a vast library of informative blogs and articles. We want to be your trusted resource for information on senior home care. Your trust and our reputation is very important to us.

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Services and Amenities of SYNERGY HomeCare of Waupaca

Rates

  • Hourly Rate: $19 To $26/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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SYNERGY HomeCare of Waupaca

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