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(800) 558-0653

Aurora Visiting Nurse Association of Wi Milwaukee, WI

11333 W NATIONAL AVE, Milwaukee, WI 53227

(800) 558-0653 (Caring Family Advisor™)

3.0

(2 reviews)

Offers Home Health Agencies

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Reviews of Aurora Visiting Nurse Association of Wi in Milwaukee, Wisconsin

3.0

(2 reviews)

    wheels26

    3

    April 2, 2021

    I am a current client of this provider

    I have been a client for about a month and I have no problem with the nurses but the office manager is very uncaring . If they don’t see progress in the wound they drop you like a hot potato.

    WellBeing

    3

    August 5, 2013

    I am a current client of this provider

    For the most part, my husband (who is the client) and I are ok with VNA, but I must say, their customer service leaves much to be desired. Waiting 15 minutes to order oxygen is ridiculous. As a call center employee, we are not allowed to let anyone wait more than 2 minutes, but usually have to pick up on the second ring. We are well staffed. I don't think they are well staffed. The delivery people are supposed to be knowledgeable and I don't think I would say that. They are absolutely the sweetest people who deliver, they just know nothing about the product they are delivering. They have made more than a few mistakes with delivery and orders. Your people are only as good as management and I think management maybe needs a little improving.

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    Medicare

    • Overall

      3.5

    Medicare Provider Number: 527001
      Ownership Type: Non - Profit Private
      Rating Date: 9/1/2023
      Timeliness of providing service: 96.3%
      Taught patient or caregivers about their drugs: 99.7%
      Checked patient's risk of falling: 99.7%
      Checked patient for depression: 99.0%
      Checked for flu vaccination: 86.0%
      Checked for pneumonia shot: 93.7%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 97.8%
      How often patients had less pain moving around: 82.2%
      How often home health patients had to be admitted to the hospital: 14.9%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 14.0%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 78.0%
      Getting in and out of bed: 79.0%
      Bathing: 78.7%
      Breathing: 83.6%
      Wounds/healing after an operation: 87.6%
      Medication compliance: 69.8%

    About Aurora Visiting Nurse Association of Wi in Milwaukee, Wisconsin

    Aurora Visiting Nurse Association of Wi is a Senior Care provider in Milwaukee, Wisconsin that offers residents Home Health Agencies services. Contact Aurora Visiting Nurse Association of Wi for more details on services and rates.

    Map of Aurora Visiting Nurse Association of Wi

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