BrightStar Care Baraboo Baraboo, WI

Terri M_13

I have back issues and they are able to help me with what I can not do. They come here for me weekly and they are good at keeping the same caregiver for me.

Jane M_25

They can make my life easier by getting more caregivers in this area. I like that the agency is responsive.

Arvin K

They help me with house cleaning. I have a little apartment. She does up my dishes. I've had 3 different caregivers. I'm down to one caregiver now.

Shelli T

They provide care. They are good at communicating.

Joyce U_2

They have been very efficient, and they have been pleasant to work with. I really like the woman that comes.

Sharon W_32

The people that worked on me were very good and caring. They could cut the price. It was $150 every time they came to my home.

Rich O

I anticipate with a lot of positives waiting for the aid giver because they are all very knowledgeable, and they know what to do. The agency is careful and precise on what they require of the caregivers. And they follow the feedback the customers provide.

Anonymous_1719241428

They offer companionship. They're reliable.

Lois F_5

The caregiver cleans the kitchen, makes the beds, and do anything I ask. The people are so friendly and helpful.

Chris M_26

I knew there was someone there to help her. They were dependable.

Ann B_22

They are patient with my husband with what he needs. I like their availability and that they are able to be here.

Jennie B_4

They get me out of bed and are usually on time. They are very nice caregivers and very friendly. They are also self-motivated.

Vicki_1

They made my mom comfortable and they allowed my mom to talk. The agency is very prompt and easy to work with. The caregivers made my mom a priority.

Anonymous_1714995823

We're able to have someone care for us since we can't do things on our own. It's a good service.

Jim C_21

They did everything possible that they could with the situation we presented them with. I liked their ability to fulfill my needs in a short fashion. Sometimes we didn't have things scheduling and I could call in and they could always find someone to fill our needs. They were flexible.

Kris J_1

The services would make my sisters day while they were here. I was amazed with the wonderful care they provided for my sister.

Judith "_1

They were able to get him to do things I wasn't able to do. I'd highly recommend them. We had one caregiver and he was extremely efficient, on time, and did whatever we asked.

Debra E_3

I wasn't walking for six months and am now starting to walk a little. They are very responsive if I call the office with any concerns.

Frank B_12

They've helped the most by having someone in the house and keeping it clean. I like that they are on time and do what they are supposed to do.

Shirley G_13

I don't think we would have been able to get along without them. They were good at helping him get comfortable and he would recognize them. I would highly recommend them and am still using them for myself.

Lori S_25

I was the one who was taking care of my mom before we had BrightStar, so BrightStar has made my life a lot easier and has met my mother's needs. They are very professional, the people are very kind and know what to do. They know exactly how to handle my mom and give her the most they can out of life.

Anonymous_1703069287

They are very helpful. I like that they seem to know what to do.

Jean G_16

I am not worrying about him as much. He is thriving with someone being there with him and he is able to do the things he wants to do. They do very well, they take very good care of my husband and are very good at keeping me updated on things that are necessary that we need to do for him or like scheduling needs.

Fred P_8

They go above and beyond for my mom, which puts me at ease. They have a lot of communication and the caregiver are really good.

Patty D_6

They are helpful for the things we are not able to do, and we like their personality. They have provided excellent care.

Dolores B_2

They saved my life; I couldn't manage without them. They've helped in every way, and they keep me on schedule for my medications. I like the quality of their caregivers.

Jane P_9

It helped keep her in her home a little longer and stay a little more independent. I like that they are flexible, and are a good help when and where you need it.

Betty D_18

The experience was positive because it was a relief from some of the physical demands of being a caretaker. I would recommend them because I like their reliability and their compassionate care.

Anonymous_7589

They could make my life easier when they don't have staff available to try to get other people. They could be better by giving more training on their age.

Doreen S_4

I like that the caregivers do what they need to do for me. I like that they are always happy when I suggest one more thing to be done.

Kay B_6

The best part of the services is that she is happy. They provide good care and check in with us and answer all of our questions.

Mike B_25

They have helped us do other things besides care for my folks. They seem to do a good job and provide the help.

Amy P_10

Knowing that there are people there for her is a 10, and not having someone to cover because of a call-out when we are 2 hours away is a 1. The care received is excellent, other than the few times that people did not show up.

Anonymous_7586

I need help getting in and out of bed, take showers, and get dressed. I would recommend them because it is nice to have care that they know how to provide.

Kim S_28

I like that they have been flexible in meeting my mom's needs. I like that they have been very dependable. My mom has enjoyed most of the companionship.

Lorraine R_5

They help us with everything and they are friendly. They were able to provide care where we are at and matched us with a good caregiver.

Joan P_13

They have helped out the most by having someone there to engage Joan. I like that they have been extremely helpful and reliable. They get her to do things she won't do for me.

Judy B_37

They've been excellent, we had some billing issues, but they were receptive and helpful in getting that resolved. They are very responsive and we've been very satisfied.

Alexandra (

They are just there for me. They have a high level of care.

Patricia W_31

The provider helped the most with personal care and social interaction. I like that the agency allowed the client to stay home.

Anonymous_5954

The services are helpful because they go out of their way to help. John had a unique situation and they've really bent over backwards to help find a solution. I would definitely recommend BrightStar Care because they're all very friendly.

Patricia _6

They were people you felt like you could depend on. All the girls were so nice and the communication was so open.

Tracy _3

I don't know if we would be able to keep Dad in the home without them, and I wouldn't be able to go to work out of the house. I like that BrightStar Care is consistent and well trained, and the administration oversees and checks in often.

Anonymous_6480

They're very helpful for me to know that they're there to help him. I like their care and commitment.

Cheryl (_1

The experience was positive because the workers were good with him. I like that they worked with me. They let me have someone for an hour. If they could not come they would let me know.

Larry M_27

I think they need caregivers to ask the people they are working for if they can get any odd jobs around the house done. I like that they are local, responsive, I like the gal that they send. They seem to know what people expect of them.

Joseph H_18

They help with what the family needs. They are easy to deal with.

Loralee _1

I like that she will do just about anything that we ask of her. We love Katie and their dependability. I like that they will always call if she is going to be late.

Kathleen (_1

I can leave and trust them with my husband. It makes my day off really nice. They are here on time every week.

Ronald S_11

Anything I asked them to do, they do it. I like them because they are always on time.

Rae H_1

He is happy when someone is there with him. I like that they have people there when I need them.

Lynn B_9

The biggest thing is that she is helping him with the shower. It was getting to the point that I could not do it anymore. We are so happy that we have the same caregiver come each time and that helps a lot.

Brandon T

The availability needs to be improved. I would like to see more availability.

Katie _3

They are providing the best care they can. They regularly communicate with us to give us updates. They are easy to work with.

Vicky M_2

They make the experience positive by being there a couple hours twice a week. It has made my life easier. I like the friendliness, the care, the promptness, and the dependability.

Amy M_11

They are very happy. My mom is happier because of the help. They are really good with communication. They treat my parents like family.

Michael W_31

They have made my experience positive by spending time and helping out with my mom. I like that the care they give is really well, and they keep us informed with availability.

Gary/Gloria H

We only had them a few times. I liked the few times they were caring and listened to her needs.

Judi W

The caregivers helped the client most by giving her companionship and taking her around to places to run errands. I liked everything about the agency. They were easy to work with and very friendly.

Joyce G_12

They are doing ok. It would be nice if the same caregiver came. They do light housekeeping and each time there has been a different caregiver.

Alison M_2

They help take care of my mother. I like the dependability and the friendliness.

Rudy W_1

It has helped me take care of my parents when I work full time. I like the caregivers they send out to help.

Debra A_4

They are dependable. They are very responsible and capable. They have wonderful follow through.

Anonymous_1738

The caregiver comes when they are supposed to and they have become a good friend to him. They could have caregivers available when we need them.

Dennis K_3

I only have them for three hours a week but what they do for me is very helpful. I really like the people that they sent over I am very happy with them so far.

Ann E_4

They did all they could to provide care. They got me through a difficult time in my life.

Linda K_15

They didn't let me know that the prices were going to change. Sometimes the caregiver doesn't read the directions on the packages. She never objects to doing anything I ask her to do. Sometimes, things aren't done as I would've done them.

Michelle _7

It depends on who was there. Some were better fits than others. The caregivers that needed some improvement needed to make sure that he took showers. One caregiver tried to force him into a shower and that was not a good idea because he could fall and he was already getting sponge baths. One caregiver was on their phone a lot. I like that they have some good quality people.

Barbara "_3

They make my life easier because I have a learning disability and it's an easier situation. I like that they're there when I need them.

Theodore "

A lot of the people did a fantastic job of decorating her window and baking for her. When I called they would do their best to let everyone know what to do by text.

Jackie G_5

The agency was very professional. So many procedures in place to make it easy. It is a Godsend. When my regular care isn't available. It is the reason I can still work.

Shirley B_28

She did games with him and things on paper to keep his mind going and watch game shows. I liked they were very personnel took care of him did things with everything was fine.

Charles S_27

When she is here, I can go and get some work in for myself. We are very lucky that the caregiver we have works well with us personally.

Deb H_1

It's pretty important that he has someone checking in on him once a week, and they do that. When Christina is there taking care of Stanley, she's been great and everything has been wonderful. My only frustration is that they didn't have a replacement when she was sick.

Cheryl D_13

They are very helpful and great, just not consistent. They need to be more consistent.

Art C_3

I'm the caregiver for my dad when they're not there so it gives me free time and allows him to stay at the house. I like that they care about their customers.

Barbara J_14

They were able to give me a break so I can go on vacation. They gave really good care to my mom.

Anonymous_5199

It takes stress off of everyone in the family knowing that he is good hands. They need to communicate better.

Marie Y_2

It was great. I was able to go on vacation after 2 years. The client likes the staff. It is nice to be able to talk to the office staff and cater the care for my client.

Randy L_2

They talk with her, help her stand, and do little things to help. The people have been good to us. We have not had any problems.

Hazel S_4

They do what I ask them to do. They have good helpers that they send and they are doing a good job.

Betty R_14

I like that they are a joy to be around. I would tell a friend that they are very dependable.

Mary Jo B

They really help me with house cleaning. They gave me a wonderful caregiver.

Rudy W

My mom's life has been completely changed. My mom is able to continue to live. I don't know where we would be without them. They are unbelievable. They take care of every single need that my mom has. I am just so grateful.

Peter S_5

The do a real nice job and the gentleman they send does a nice job. My dad enjoys them. They answer the questions and are very friendly. They send out qualified staff members to work with the clients.

James D_35

They have helped us by getting people here when we need them. They are dependable.

Gary G_9

I think they did the best they could. They allowed Bud to stay in his home, and they gave us a peace of mind knowing someone was there with him. They could provide more staff training for less-experienced caregivers.

Thomas "Tom" B

I'm disabled and spend most of my time in bed. They get me dressed and so forth. They get me dressed and do what they need to do around here. I would like to see dish washing improved.

Kris D_4

When we had a question or needed anything they were always available and ready to answer. I like that the caregivers are very caring.

Sydney R

They have been good with staffing lately. I haven't had to fill in for anyone. They make sure she isn't alone. They have been good recently. I wish they would allow the caregiver to give eye drops or ear drops. Paying a nurse to come out daily gets expensive really fast.

Gail H_5

They let me go and do other chores. It helps to know he is taken care of. The people that come are very nice, helpful and local.

Jean M_22

They could be more dependable. There was a couple times wires were crossed. That was a little frustrating. I would recommend them. Communication can be improved.

Barbara W_19

They help me keep my house clean. I would like to see them communicate better.

Jo T

The caregivers are doing their best, but he's stubborn. He would like to go for walks, but she would prefer to clean. This agency has been doing a good job with us. They work with us on scheduling.

Kathy B_24

We just didn't have an opportunity to use the care as much as we needed before my dad passed. I liked the majority of the people that came into the house and the staff was very helpful.

Carolyn K_3

They give me peace of mind when I have to leave him. When I have called they send someone out to sit with Donald. They have been very good.

Ted M

They helped me physically and they helped me get my wife to the bathroom and they provided care with cleaning . They were very friendly and very caring and very compassionate.

Melissa _4

He helps keep him be independent and in his home. A lot of the things they are doing now, were on me but I work full time and have family and my own health issues. They have been very easy to work with for availability and they are reliable.

Marvin B_2

The company came out right away and got me set up. I have no problems with BrightStar they are excellent.

Howard S_1

They do what I ask them to do. They grab the mail for me as well. They are always on time, they come when they're supposed to come. They communicate with me.

Janet S_16

I knew that there was somebody there for me if I needed them. They were friendly, decent women.

Kevin J_3

They do a great job when they get there to help. They could send the same person all the time because it's hard for the patient.

Renee P_1

They cook dinner for my loved one, and are here so I can be home doing stuff. They need to have more people available for evening hours. They shouldn't call last minute saying they wont have someone come tonight.

Tricia _1

They have made my loved one more independent. They could improve with communication regarding schedule changes.

Don _1

We are happy with them and the most helpful part is just having them here. We put the services on hold because of the virus and now we are back. They are punctual and great.

Renee P_2

They cook him food and make sure he gets his medicine on time. Sometimes they can encourage him to take a shower. They seem to understand their clients. There have been a few times that they had to call me for something. Otherwise they usually handle anything that comes up. They seem well experienced.

Anonymous_2145

The most helpful thing was that they gave me flexibility in my life. The office staff and caregivers seemed very nice and kind.

Donavan G

They have helped him be more comfortable in his own home. They seem to be reliable. The client seems to be comfortable with the caregivers.

Renee R_1

It was very routine. They didn't do anything over and beyond. They provide replacements and are available to accommodate our needs.

Robert Q

I am happy with all of them. They have been so helpful with anything we ask. I like that they are very easy to deal with and have good caregivers.

Brenda B_2

They are there for him while I am gone. They are very helpful, and they communicate well with me and my dad.

Alan S_6

While I didn't have much work for them, they made me feel useful. I like the caregivers they send out because they are professional. They hire great people.

Gary H_11

They took care of things so that we didn't have to worry about them. My sister was able to take a break that she very much needed. The lady that we met with, before we arranged for care, was extremely helpful and suggestive as far as what we may need. She was very easy to work with.

Marcia H_5

It helps. It's the only time I get to go out and go shopping. I take care of him most of the day, and we get along OK. There are a few things I'd like to know and questions I'd like answered.

Jim L_7

They are available to give her care. They free up time for my loved one to get to town a couple times a week to take care of business and get things done. They are social and attentive. If they have questions, they call their supervisor. The supervisor calls me.

Lois "Monica" A

My life is much, much better. They help me because my health problems have worn me out. The girls are like angels in my pockets. It's a joy to have them in my life. They could find more women that can clean properly.

Colleen R

They helped us keep going. They help with cleaning up and household chores. It helped my mom take her mind off of it. We had some very caring caregivers. They let us know when we were short handed.

Barb S_8

They helped the most by giving her a bath and washing her hair. I like the compassion they have for the people and that they are helpful and friendly.

Robert B_19

They help her get out of the house. She has someone to share her stories with. There isn't much they can do about her condition. I am confident with the care that has been given. It has been helpful. They are that extra recourse. They provide companionship.

Mary J_4

I have them here every two weeks. The days that they are here, he is happy with them. They are here to make sure he is safe while I am gone. I think they are very efficient. The ladies that come to the house are good, friendly, and accommodating.

Allegra Z

I can take care of myself and go to the doctor or get my hair done. That makes my life easier. They are very predictable. When I ask for something, it always comes through. They are very dependable.

John S

They take care of my father's personal needs, and my mother, nor I, have to do that. The people are courteous and nice, They get the job done.

Louise "Lou" R

They go shopping for my groceries. I like that they do the shopping for me, since I cannot get out and do it.

Sheila M_2

They took a huge load off my shoulders. They give him showers, cook his meals, and clean. I don't have to do that anymore. They seem to be prompt and on time. My concerns with my loved one are addressed in a timely manner when I call in. The staff is personable when they come in.

Anonymous

They do everything very well. They are very efficient. When I call, they set up the date. They come and have the time set, so I am here. Whatever I ask, they do.

Leslie S_4

It was nice to have someone come in. I knew that someone was there to spend some time with my mom and get a few things done. I liked that they were responsive with communications and the needs and wants.

Margo R

They take care of her and I don't have to worry about her when I am at work. They take good care of my mom. She always seems to be happy and healthy when they leave.

Art C_2

They engage with her and help her do exercises. They help her stay clean and they are just great! We have had a few caregivers, and the last few have just been phenomenal.

Louise S_5

The company needs to start sending the same person over and over. I'm tired of telling each caregiver how to do something. The company needs to lower the cost.

Sharon S_10

I have used them for a while, and we have had the same caretaker. It is just the best every time. I have had a phenomenal experience with them.

Jim D

They relieve a lot of stress. I like that they are helpful, show up on time, and assist in the care as well as chores around the house.

Lynda B_1

They're a big help for me and my loved one. Having a different person all the time kind of bothers me, though. If I do have a problem, I'm able to call them. I can't complain.

Dennis B_1

They help me get up and down out of the tub. They are doing a fine job and nice work.

Patricia B

They help me with the tasks that I can no longer do for myself. I have one girl that comes and she knows the routine, so I don't have to constantly remind and tell her what to do.

Kristi K

They were there for the personal hygiene since my mother and I couldn't do it. They were very flexible with our schedule and very accommodating.

Phil H_2

The providers have helped me the most by bringing me to places that I need to work out. And the caregiver brings me to the store. They are very easy to deal with.

Marv W_2

They help with whatever is necessary. We really like our caregivers!

Elaine W_1

They help me with showering and putting on lotion. They also scrub my feet, put apparatus in my toe, and help me with my socks. They need to have a regular schedule. I've been with them for months and I still don't have a regular schedule.

Craig H_4

They acknowledged that someone needed to be there. More than anything, the scheduling feedback was a little lax.

2018HCP_Anonymous50P2

They have helped by doing everything that she does for me. They are nice people and they cook and we get along.

Amy M_2

They give me the assurance that they are checking in on my brother. They are adaptable to what you ask them to do.

Kathy F

I like knowing that I have that free time as often as I need it. They were always prompt in arriving, and if I need extra time it is not a problem.

George R_3

They help me with my personal needs and daily chores. I like them because they provide very good care.

Richard &

My dad appreciated it. They made sure he got his meals. They just took care of him.

Beverly "Bev" H

I don't know what they could do to improve. They've been very helpful. It's nice to know I'm not living completely alone because I have someone coming in through the door. It's refreshing to see a new face. Some of them have been really good, and some of them are okay. None of them were really bad.

Robert B_1

Just being here, helping around the house, dressing my loved one, and shopping makes things easier for us. We are pleased with the people that have come from BrightStar Care and like them.

HCP2018_Anonymous82v

I wasn't here while they were here. My loved one said they would just sit and talk together. My loved one felt uncomfortable with strangers in the house.

Carolyn L

They were there to help me when I needed it the most. They went out of their way to make sure I had good care. They were excellent and had wonderful care.

Phyllis M

They have always helped. The person that comes for my personal care is dedicated and good natured. She makes me relaxed. They are doing fine. It's just that they are expensive.

Delmar "Del" K

My wife could get out and do errands when they came, but she couldn't find things to do for 6 hours. The people that came were very nice and I didn't have any problems with them.

Kathryn A

It has been very helpful for me all the way around. It has been a relief, really. Their level of care is good because the employees know what they are doing. They follow instructions well and they are time.

Dianne M_1

The caregiver helps my mother-in-law out by giving her a shower, feeding her, and taking her to the hair dresser. The caregiver does a nice job with my mother-in-law.

Michelle C_1

The caregivers would help clean the house, cook meals, and keep my mom organized. They are personable and willing to help. They are also willing to hold themselves accountable.

Donald "Don" S

One of the major things they help me with is helping me to put on my socks. They are a special kind of sock that I can't put on myself. They are very friendly and they do their job well.

Sue H_1

Having time for me is the most helpful. There's lots to do, and they relieve lots of time. The worker is good. They're reliable, and they always come on time. If they can't come, they'll let me know. They treat my loved one well, and that's most important.

Jordan M

They were able to relieve a lot of stress from me. My father's caregiver was a very nice woman.

Lynn

We've been using the services from BrightStar Care Baraboo. They were able to get us somebody right away after we contacted them. We don't get the same caregiver every time, but they all seem really good, and we're happy.

Beth C_2

I have already recommended it because I thought the care was wonderful. They were there to answer medical questions about my incisions.

Pauline M

BrightStar Care has treated me very well and decent and they're very compassionate. BrightStar Care is very compassionate and very helpful I couldn't have asked for better people.

Leo A

I like that they are always on time, and my wife likes the care that they provide for her. They are able to let me know when the caregivers are able to come so I can plan ahead what my wife and I can do.

Duaine Y

They help me with a lot. They help me out of bed and they help dress me. They help get things that I need done.

Julia E

They do a good job, keep my wife happy, and take good care of her. I can go and do things while my wife is in good hands. I get to leave the house once they arrive.

Pauline B

I not only have BrightStar Care right now in my loved one's memory care facility, but I also have them for home care. I am always happy with them. They try to keep my loved one happy and doing something.

_10

It's fast and quick and I don't need to wait around. They are willing to talk to you about the services. Without it I would been crippled. The services are remarkable.

Michelle

I was impressed with BrightStar Care. Their staff was very professional. BrightStar Care provided meals for my father, which was a huge relief. They kept the house clean, which provided less stress on the family.

Bob S_13

BrightStar Care provides good services, and the caregivers we have had have been great as well. BrightStar Care gives me the sense that someone is looking after my father, which improves my life.

Emma W

BrightStar Care was very conscientious. They seemed too conscientious. They were too professional and too careful. It would be preferred if they backed off a little bit.

Orphy F

BrightStar Care takes good care of people. BrightStar Care helps me out a lot because someone helps my mom when I can't be there.

Faith S

I would tell my friends that BrightStar Care has been generally very good. The only challenging thing is when the new caregivers come to the house. The service provides me with not having to worry about my mother all the time.

Ron S_2

I would recommend BrightStar Care because the only thing that I've ever felt bad about was that one time I had so many girls that I couldn't get them broken in. The service from BrightStar Care has helped me a lot. The caregivers keep the house quite clean and nice. Yesterday, the caregiver made me some soup, she folded the laundry, and washed a big picture-window that needed it. She does whatever I ask. She's very good.

Mike N_1

The first caregiver that BrightStar Care provided for us came in a car that smelled like cigarettes. She also brought her kids with her. I filed a complaint and BrightStar Care was able to fix the problem. It was nice and pleasant to have caregivers come in. It gave me a break in the house.