BrightStar Care Baraboo

Offers Home Care

119 Reviews

2019, 2020, 2021, 2022

507 Linn Street Ste B

Baraboo

53913

BrightStar Care Baraboo

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4.7 119

Ann B_22 2022-08-17 They are not always available. The staff seemed to be well qualified and prepared. I am a current client of this provider

5 5 1

Rae H_1 2022-08-04 They have provided good care. I like that they communicate well. I am a current client of this provider

5 5 1

Rudy W_1 2022-07-12 It has helped me take care of my parents when I work full time. I like the caregivers they send out to help. I am a current client of this provider

5 5 1

Debra A_4 2022-07-11 They are dependable. They are very responsible and capable. They have wonderful follow through. I am a current client of this provider

5 5 1

Anonymous_1738 2022-07-05 The caregiver comes when they are supposed to and they have become a good friend to him. They could have caregivers available when we need them. I am a current client of this provider

5 5 1

Dennis K_3 2022-06-21 I only have them for three hours a week but what they do for me is very helpful. I really like the people that they sent over I am very happy with them so far. I am a current client of this provider

5 5 1

Ann E_4 2022-06-15 They did all they could to provide care. They got me through a difficult time in my life. I am a past client of this provider

5 4 1

Alexandra ( 2022-06-06 They could send over caregivers more often. I would like if they were to improve on having more caregivers available. I am a current client of this provider

5 4 1

Linda K_15 2022-05-23 They didn't let me know that the prices were going to change. Sometimes the caregiver doesn't read the directions on the packages. She never objects to doing anything I ask her to do. Sometimes, things aren't done as I would've done them. I am a current client of this provider

5 4 1

Ronald S_11 2022-05-18 They are friendly, and they don't ask a lot of questions or snoop. The service was everything expected as far as accommodating to our home. I am a current client of this provider

5 5 1

Anonymous_5954 2022-04-21 I can leave a list and our caregiver goes above and beyond what is on the list. They are professional as a company. They have a nurse right on staff. I am a current client of this provider

5 5 1

Gary/Gloria H 2022-04-11 BrightStar Care has made my experience positive by giving me time to do other things without worrying as much. I like BrightStar Care because they seem friendly. I am a current client of this provider

5 5 1

Michelle _7 2022-03-16 It depends on who was there. Some were better fits than others. The caregivers that needed some improvement needed to make sure that he took showers. One caregiver tried to force him into a shower and that was not a good idea because he could fall and he was already getting sponge baths. One caregiver was on their phone a lot. I like that they have some good quality people. I am a past client of this provider

5 3 1

Barbara "_3 2022-03-16 They make my life easier because I have a learning disability and it's an easier situation. I like that they're there when I need them. I am a current client of this provider

5 5 1

Alison M_2 2022-03-02 The agency has been good at communication. I like that they are reliable and consistent. I am a current client of this provider

5 5 1

Theodore " 2022-02-17 A lot of the people did a fantastic job of decorating her window and baking for her. When I called they would do their best to let everyone know what to do by text. I am a past client of this provider

5 5 1

Jackie G_5 2022-02-14 The agency was very professional. So many procedures in place to make it easy. It is a Godsend. When my regular care isn't available. It is the reason I can still work. I am a current client of this provider

5 5 1

Shirley B_28 2022-02-04 She did games with him and things on paper to keep his mind going and watch game shows. I liked they were very personnel took care of him did things with everything was fine. I am a past client of this provider

5 5 1

Charles S_27 2022-01-20 When she is here, I can go and get some work in for myself. We are very lucky that the caregiver we have works well with us personally. I am a current client of this provider

5 5 1

Deb H_1 2021-12-18 It's pretty important that he has someone checking in on him once a week, and they do that. When Christina is there taking care of Stanley, she's been great and everything has been wonderful. My only frustration is that they didn't have a replacement when she was sick. I am a current client of this provider

5 5 1

Cheryl D_13 2021-12-02 They are very helpful and great, just not consistent. They need to be more consistent. I am a current client of this provider

5 4 1

Art C_3 2021-11-03 I'm the caregiver for my dad when they're not there so it gives me free time and allows him to stay at the house. I like that they care about their customers. I am a current client of this provider

5 5 1

Dolores B_2 2021-10-15 They do the things around the house that I can't do anymore. They're very ambitious in what they do for me. They're very professional, too. I am a current client of this provider

5 5 1

Barbara J_14 2021-09-10 They were able to give me a break so I can go on vacation. They gave really good care to my mom. I am a current client of this provider

5 5 1

Anonymous_5199 2021-09-07 It takes stress off of everyone in the family knowing that he is good hands. They need to communicate better. I am a current client of this provider

5 5 1

Marie Y_2 2021-07-27 It was great. I was able to go on vacation after 2 years. The client likes the staff. It is nice to be able to talk to the office staff and cater the care for my client. I am a current client of this provider

5 5 1

Randy L_2 2021-07-27 They talk with her, help her stand, and do little things to help. The people have been good to us. We have not had any problems. I am a current client of this provider

5 5 1

Hazel S_4 2021-06-24 They do what I ask them to do. They have good helpers that they send and they are doing a good job. I am a current client of this provider

5 5 1

Betty R_14 2021-05-25 I like that they are a joy to be around. I would tell a friend that they are very dependable. I am a current client of this provider

5 5 1

Mary Jo B 2021-05-14 They really help me with house cleaning. They gave me a wonderful caregiver. I am a current client of this provider

5 5 1

Rudy W 2021-05-14 My mom's life has been completely changed. My mom is able to continue to live. I don't know where we would be without them. They are unbelievable. They take care of every single need that my mom has. I am just so grateful. I am a current client of this provider

5 5 1

Peter S_5 2021-03-25 The do a real nice job and the gentleman they send does a nice job. My dad enjoys them. They answer the questions and are very friendly. They send out qualified staff members to work with the clients. I am a current client of this provider

5 5 1

James D_35 2021-03-23 They have helped us by getting people here when we need them. They are dependable. I am a current client of this provider

5 5 1

Gary G_9 2021-02-19 I think they did the best they could. They allowed Bud to stay in his home, and they gave us a peace of mind knowing someone was there with him. They could provide more staff training for less-experienced caregivers. I am a past client of this provider

5 4 1

Thomas "Tom" B 2021-02-08 I'm disabled and spend most of my time in bed. They get me dressed and so forth. They get me dressed and do what they need to do around here. I would like to see dish washing improved. I am a current client of this provider

5 4 1

Kris D_4 2021-02-04 When we had a question or needed anything they were always available and ready to answer. I like that the caregivers are very caring. I am a past client of this provider

5 5 1

Sydney R 2021-01-19 They have been good with staffing lately. I haven't had to fill in for anyone. They make sure she isn't alone. They have been good recently. I wish they would allow the caregiver to give eye drops or ear drops. Paying a nurse to come out daily gets expensive really fast. I am a current client of this provider

5 4 1

Gail H_5 2021-01-06 They let me go and do other chores. It helps to know he is taken care of. The people that come are very nice, helpful and local. I am a current client of this provider

5 5 1

Jean M_22 2020-12-15 They could be more dependable. There was a couple times wires were crossed. That was a little frustrating. I would recommend them. Communication can be improved. I am a past client of this provider

5 4 1

Barbara W_19 2020-11-20 They help me keep my house clean. I would like to see them communicate better. I am a current client of this provider

5 4 1

Jo T 2020-11-20 The caregivers are doing their best, but he's stubborn. He would like to go for walks, but she would prefer to clean. This agency has been doing a good job with us. They work with us on scheduling. I am a current client of this provider

5 5 1

Kathy B_24 2020-11-16 We just didn't have an opportunity to use the care as much as we needed before my dad passed. I liked the majority of the people that came into the house and the staff was very helpful. I am a past client of this provider

5 4 1

Carolyn K_3 2020-11-09 They give me peace of mind when I have to leave him. When I have called they send someone out to sit with Donald. They have been very good. I am a current client of this provider

5 5 1

Ted M 2020-10-22 They helped me physically and they helped me get my wife to the bathroom and they provided care with cleaning . They were very friendly and very caring and very compassionate. I am a past client of this provider

5 5 1

Melissa _4 2020-10-22 He helps keep him be independent and in his home. A lot of the things they are doing now, were on me but I work full time and have family and my own health issues. They have been very easy to work with for availability and they are reliable. I am a current client of this provider

5 5 1

Marvin B_2 2020-10-19 The company came out right away and got me set up. I have no problems with BrightStar they are excellent. I am a current client of this provider

5 5 1

Howard S_1 2020-09-10 They do what I ask them to do. They grab the mail for me as well. They are always on time, they come when they're supposed to come. They communicate with me. I am a current client of this provider

5 5 1

Janet S_16 2020-08-18 I knew that there was somebody there for me if I needed them. They were friendly, decent women. I am a past client of this provider

5 5 1

Kevin J_3 2020-08-10 They do a great job when they get there to help. They could send the same person all the time because it's hard for the patient. I am a current client of this provider

5 4 1

Renee P_1 2020-07-10 They cook dinner for my loved one, and are here so I can be home doing stuff. They need to have more people available for evening hours. They shouldn't call last minute saying they wont have someone come tonight. I am a current client of this provider

5 5 1

Tricia _1 2020-06-17 They have made my loved one more independent. They could improve with communication regarding schedule changes. I am a current client of this provider

5 4 1

Don _1 2020-05-14 We are happy with them and the most helpful part is just having them here. We put the services on hold because of the virus and now we are back. They are punctual and great. I am a current client of this provider

5 5 1

Renee P_2 2020-04-09 They cook him food and make sure he gets his medicine on time. Sometimes they can encourage him to take a shower. They seem to understand their clients. There have been a few times that they had to call me for something. Otherwise they usually handle anything that comes up. They seem well experienced. I am a current client of this provider

5 5 1

Anonymous_2145 2020-03-12 The most helpful thing was that they gave me flexibility in my life. The office staff and caregivers seemed very nice and kind. I am a past client of this provider

5 5 1

Donavan G 2020-02-12 They have helped him be more comfortable in his own home. They seem to be reliable. The client seems to be comfortable with the caregivers. I am a current client of this provider

5 5 1

Renee R_1 2020-01-23 It was very routine. They didn't do anything over and beyond. They provide replacements and are available to accommodate our needs. I am a current client of this provider

5 4 1

Robert Q 2020-01-15 I am happy with all of them. They have been so helpful with anything we ask. I like that they are very easy to deal with and have good caregivers. I am a past client of this provider

5 5 1

Brenda B_2 2019-12-11 They are there for him while I am gone. They are very helpful, and they communicate well with me and my dad. I am a current client of this provider

5 4 1

Alan S_6 2019-11-12 While I didn't have much work for them, they made me feel useful. I like the caregivers they send out because they are professional. They hire great people. I am a current client of this provider

5 5 1

Gary H_11 2019-11-12 They took care of things so that we didn't have to worry about them. My sister was able to take a break that she very much needed. The lady that we met with, before we arranged for care, was extremely helpful and suggestive as far as what we may need. She was very easy to work with. I am a current client of this provider

5 5 1

Marcia H_5 2019-11-12 It helps. It's the only time I get to go out and go shopping. I take care of him most of the day, and we get along OK. There are a few things I'd like to know and questions I'd like answered. I am a current client of this provider

5 3 1

Jim L_7 2019-10-08 They are available to give her care. They free up time for my loved one to get to town a couple times a week to take care of business and get things done. They are social and attentive. If they have questions, they call their supervisor. The supervisor calls me. I am a current client of this provider

5 5 1

Lois "Monica" A 2019-09-04 My life is much, much better. They help me because my health problems have worn me out. The girls are like angels in my pockets. It's a joy to have them in my life. They could find more women that can clean properly. I am a current client of this provider

5 4 1

Colleen R 2019-09-04 They helped us keep going. They help with cleaning up and household chores. It helped my mom take her mind off of it. We had some very caring caregivers. They let us know when we were short handed. I am a past client of this provider

5 5 1

Barb S_8 2019-09-04 They helped the most by giving her a bath and washing her hair. I like the compassion they have for the people and that they are helpful and friendly. I am a past client of this provider

5 5 1

Robert B_19 2019-08-19 They help her get out of the house. She has someone to share her stories with. There isn't much they can do about her condition. I am confident with the care that has been given. It has been helpful. They are that extra recourse. They provide companionship. I am a current client of this provider

5 4 1

Mary J_4 2019-08-02 I have them here every two weeks. The days that they are here, he is happy with them. They are here to make sure he is safe while I am gone. I think they are very efficient. The ladies that come to the house are good, friendly, and accommodating. I am a current client of this provider

5 5 1

Allegra Z 2019-07-19 I can take care of myself and go to the doctor or get my hair done. That makes my life easier. They are very predictable. When I ask for something, it always comes through. They are very dependable. I am a current client of this provider

5 5 1

John S 2019-07-02 They take care of my father's personal needs, and my mother, nor I, have to do that. The people are courteous and nice, They get the job done. I am a current client of this provider

5 5 1

Louise "Lou" R 2019-07-02 They go shopping for my groceries. I like that they do the shopping for me, since I cannot get out and do it. I am a current client of this provider

5 4 1

Sheila M_2 2019-06-17 They took a huge load off my shoulders. They give him showers, cook his meals, and clean. I don't have to do that anymore. They seem to be prompt and on time. My concerns with my loved one are addressed in a timely manner when I call in. The staff is personable when they come in. I am a current client of this provider

5 5 1

Anonymous 2019-06-06 They do everything very well. They are very efficient. When I call, they set up the date. They come and have the time set, so I am here. Whatever I ask, they do. I am a current client of this provider

5 5 1

Leslie S_4 2019-05-02 It was nice to have someone come in. I knew that someone was there to spend some time with my mom and get a few things done. I liked that they were responsive with communications and the needs and wants. I am a past client of this provider

5 5 1

Margo R 2019-05-02 They take care of her and I don't have to worry about her when I am at work. They take good care of my mom. She always seems to be happy and healthy when they leave. I am a current client of this provider

5 4 1

Art C_2 2019-05-02 They engage with her and help her do exercises. They help her stay clean and they are just great! We have had a few caregivers, and the last few have just been phenomenal. I am a past client of this provider

5 5 1

Louise S_5 2019-05-02 The company needs to start sending the same person over and over. I'm tired of telling each caregiver how to do something. The company needs to lower the cost. I am a current client of this provider

5 4 1

Sharon S_10 2019-05-02 I have used them for a while, and we have had the same caretaker. It is just the best every time. I have had a phenomenal experience with them. I am a current client of this provider

5 5 1

Jim D 2019-04-01 They relieve a lot of stress. I like that they are helpful, show up on time, and assist in the care as well as chores around the house. I am a current client of this provider

5 5 1

Lynda B_1 2019-03-22 They're a big help for me and my loved one. Having a different person all the time kind of bothers me, though. If I do have a problem, I'm able to call them. I can't complain. I am a current client of this provider

5 4 1

Dennis B_1 2019-03-18 They help me get up and down out of the tub. They are doing a fine job and nice work. I am a current client of this provider

5 5 1

Angela S_2 2019-03-01 They help me by ensuring that our daughter has after-school care as well. I like how they have variability in the scheduling, and they can meet my needs in the scheduling. I am a current client of this provider

5 5 1

Patricia B 2019-02-19 They help me with the tasks that I can no longer do for myself. I have one girl that comes and she knows the routine, so I don't have to constantly remind and tell her what to do. I am a current client of this provider

5 5 1

Kristi K 2019-02-08 They were there for the personal hygiene since my mother and I couldn't do it. They were very flexible with our schedule and very accommodating. I am a past client of this provider

5 5 1

Phil H_2 2019-01-14 The providers have helped me the most by bringing me to places that I need to work out. And the caregiver brings me to the store. They are very easy to deal with. I am a current client of this provider

5 5 1

Marv W_2 2019-01-04 They help with whatever is necessary. We really like our caregivers! I am a current client of this provider

5 5 1

Elaine W_1 2018-12-17 They help me with showering and putting on lotion. They also scrub my feet, put apparatus in my toe, and help me with my socks. They need to have a regular schedule. I've been with them for months and I still don't have a regular schedule. I am a current client of this provider

5 4 1

Craig H_4 2018-12-13 They acknowledged that someone needed to be there. More than anything, the scheduling feedback was a little lax. I am a past client of this provider

5 4 1

Anonymous 2018-12-13 They have helped by doing everything that she does for me. They are nice people and they cook and we get along. I am a current client of this provider

5 5 1

Amy M_2 2018-11-01 They give me the assurance that they are checking in on my brother. They are adaptable to what you ask them to do. I am a current client of this provider

5 5 1

Kathy F 2018-10-30 I like knowing that I have that free time as often as I need it. They were always prompt in arriving, and if I need extra time it is not a problem. I am a current client of this provider

5 5 1

George R_3 2018-10-24 They help me with my personal needs and daily chores. I like them because they provide very good care. I am a current client of this provider

5 5 1

Richard & 2018-10-19 My dad appreciated it. They made sure he got his meals. They just took care of him. I am a past client of this provider

5 5 1

Beverly "Bev" H 2018-09-14 I don't know what they could do to improve. They've been very helpful. It's nice to know I'm not living completely alone because I have someone coming in through the door. It's refreshing to see a new face. Some of them have been really good, and some of them are okay. None of them were really bad. I am a current client of this provider

5 4 1

Robert B_1 2018-09-04 Just being here, helping around the house, dressing my loved one, and shopping makes things easier for us. We are pleased with the people that have come from BrightStar Care and like them. I am a current client of this provider

5 4 1

Anonymous 2018-08-15 I wasn't here while they were here. My loved one said they would just sit and talk together. My loved one felt uncomfortable with strangers in the house. I am a past client of this provider

5 4 1

Carolyn L 2018-08-02 They were there to help me when I needed it the most. They went out of their way to make sure I had good care. They were excellent and had wonderful care. I am a past client of this provider

5 5 1

Phyllis M 2018-07-12 They have always helped. The person that comes for my personal care is dedicated and good natured. She makes me relaxed. They are doing fine. It's just that they are expensive. I am a current client of this provider

5 4 1

Delmar "Del" K 2018-06-21 My wife could get out and do errands when they came, but she couldn't find things to do for 6 hours. The people that came were very nice and I didn't have any problems with them. I am a past client of this provider

5 5 1

Kathryn A 2018-06-20 It has been very helpful for me all the way around. It has been a relief, really. Their level of care is good because the employees know what they are doing. They follow instructions well and they are time. I am a current client of this provider

5 5 1

Dianne M_1 2018-06-14 The caregiver helps my mother-in-law out by giving her a shower, feeding her, and taking her to the hair dresser. The caregiver does a nice job with my mother-in-law. I am a current client of this provider

5 5 1

Michelle C_1 2018-05-15 The caregivers would help clean the house, cook meals, and keep my mom organized. They are personable and willing to help. They are also willing to hold themselves accountable. I am a past client of this provider

5 5 1

Donald "Don" S 2018-05-14 One of the major things they help me with is helping me to put on my socks. They are a special kind of sock that I can't put on myself. They are very friendly and they do their job well. I am a current client of this provider

5 4 1

Sue H_1 2018-05-14 Having time for me is the most helpful. There's lots to do, and they relieve lots of time. The worker is good. They're reliable, and they always come on time. If they can't come, they'll let me know. They treat my loved one well, and that's most important. I am a current client of this provider

5 4 1

Jordan M 2018-05-14 They were able to relieve a lot of stress from me. My father's caregiver was a very nice woman. I am a past client of this provider

5 5 1

Lynn 2018-05-10 We've been using the services from BrightStar Care Baraboo. They were able to get us somebody right away after we contacted them. We don't get the same caregiver every time, but they all seem really good, and we're happy. I am a friend or relative of a current/past resident

5 5 1

Beth C_2 2018-04-24 I have already recommended it because I thought the care was wonderful. They were there to answer medical questions about my incisions. I am a past client of this provider

5 5 1

Pauline M 2018-04-16 BrightStar Care has treated me very well and decent and they're very compassionate. BrightStar Care is very compassionate and very helpful I couldn't have asked for better people. I am a current client of this provider

5 5 1

Leo A 2018-04-02 I like that they are always on time, and my wife likes the care that they provide for her. They are able to let me know when the caregivers are able to come so I can plan ahead what my wife and I can do. I am a current client of this provider

5 5 1

Duaine Y 2018-04-02 They help me with a lot. They help me out of bed and they help dress me. They help get things that I need done. I am a current client of this provider

5 5 1

Julia E 2018-03-21 They do a good job, keep my wife happy, and take good care of her. I can go and do things while my wife is in good hands. I get to leave the house once they arrive. I am a current client of this provider

5 5 1

Pauline B 2018-03-20 I not only have BrightStar Care right now in my loved one's memory care facility, but I also have them for home care. I am always happy with them. They try to keep my loved one happy and doing something. I am a current client of this provider

5 5 1

_10 2018-01-05 It's fast and quick and I don't need to wait around. They are willing to talk to you about the services. Without it I would been crippled. The services are remarkable. I am a current client of this provider

5 5 1

Michelle 2017-12-02 I was impressed with BrightStar Care. Their staff was very professional. BrightStar Care provided meals for my father, which was a huge relief. They kept the house clean, which provided less stress on the family. I am a past client of this provider

5 4 1

Bob S_13 2017-12-01 BrightStar Care provides good services, and the caregivers we have had have been great as well. BrightStar Care gives me the sense that someone is looking after my father, which improves my life. I am a current client of this provider

5 4 1

Emma W 2017-11-17 BrightStar Care was very conscientious. They seemed too conscientious. They were too professional and too careful. It would be preferred if they backed off a little bit. I am a past client of this provider

5 4 1

Orphy F 2017-11-13 BrightStar Care takes good care of people. BrightStar Care helps me out a lot because someone helps my mom when I can't be there. I am a current client of this provider

5 5 1

Faith S 2017-10-03 I would tell my friends that BrightStar Care has been generally very good. The only challenging thing is when the new caregivers come to the house. The service provides me with not having to worry about my mother all the time. I am a current client of this provider

5 4 1

Ron S_2 2017-10-03 I would recommend BrightStar Care because the only thing that I've ever felt bad about was that one time I had so many girls that I couldn't get them broken in. The service from BrightStar Care has helped me a lot. The caregivers keep the house quite clean and nice. Yesterday, the caregiver made me some soup, she folded the laundry, and washed a big picture-window that needed it. She does whatever I ask. She's very good. I am a current client of this provider

5 4 1

Mike N_1 2017-09-22 The first caregiver that BrightStar Care provided for us came in a car that smelled like cigarettes. She also brought her kids with her. I filed a complaint and BrightStar Care was able to fix the problem. It was nice and pleasant to have caregivers come in. It gave me a break in the house. I am a past client of this provider

5 4 1

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BrightStar Care Baraboo (800) 973-1841

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Reviews of BrightStar Care Baraboo

119 Reviews Write a review

Home Care Reviews for BrightStar Care Baraboo

August 17, 2022

By Ann B_22

I am a current client of this provider

They are not always available. The staff seemed to be well qualified and prepared.

August 04, 2022

By Rae H_1

I am a current client of this provider

They have provided good care. I like that they communicate well.

July 12, 2022

By Rudy W_1

I am a current client of this provider

It has helped me take care of my parents when I work full time. I like the caregivers they send out to help.

July 11, 2022

By Debra A_4

I am a current client of this provider

They are dependable. They are very responsible and capable. They have wonderful follow through.

July 05, 2022

By Anonymous_1738

I am a current client of this provider

The caregiver comes when they are supposed to and they have become a good friend to him. They could have caregivers available when we need them.

June 21, 2022

By Dennis K_3

I am a current client of this provider

I only have them for three hours a week but what they do for me is very helpful. I really like the people that they sent over I am very happy with them so far.

June 15, 2022

By Ann E_4

I am a past client of this provider

They did all they could to provide care. They got me through a difficult time in my life.

June 06, 2022

By Alexandra (

I am a current client of this provider

They could send over caregivers more often. I would like if they were to improve on having more caregivers available.

May 23, 2022

By Linda K_15

I am a current client of this provider

They didn't let me know that the prices were going to change. Sometimes the caregiver doesn't read the directions on the packages. She never objects to doing anything I ask her to do. Sometimes, things aren't done as I would've done them.

May 18, 2022

By Ronald S_11

I am a current client of this provider

They are friendly, and they don't ask a lot of questions or snoop. The service was everything expected as far as accommodating to our home.

April 21, 2022

By Anonymous_5954

I am a current client of this provider

I can leave a list and our caregiver goes above and beyond what is on the list. They are professional as a company. They have a nurse right on staff.

April 11, 2022

By Gary/Gloria H

I am a current client of this provider

BrightStar Care has made my experience positive by giving me time to do other things without worrying as much. I like BrightStar Care because they seem friendly.

March 16, 2022

By Michelle _7

I am a past client of this provider

It depends on who was there. Some were better fits than others. The caregivers that needed some improvement needed to make sure that he took showers. One caregiver tried to force him into a shower and that was not a good idea because he could fall and he was already getting sponge baths. One caregiver was on their phone a lot. I like that they have some good quality people.

March 16, 2022

By Barbara "_3

I am a current client of this provider

They make my life easier because I have a learning disability and it's an easier situation. I like that they're there when I need them.

March 02, 2022

By Alison M_2

I am a current client of this provider

The agency has been good at communication. I like that they are reliable and consistent.

February 17, 2022

By Theodore "

I am a past client of this provider

A lot of the people did a fantastic job of decorating her window and baking for her. When I called they would do their best to let everyone know what to do by text.

February 14, 2022

By Jackie G_5

I am a current client of this provider

The agency was very professional. So many procedures in place to make it easy. It is a Godsend. When my regular care isn't available. It is the reason I can still work.

February 04, 2022

By Shirley B_28

I am a past client of this provider

She did games with him and things on paper to keep his mind going and watch game shows. I liked they were very personnel took care of him did things with everything was fine.

January 20, 2022

By Charles S_27

I am a current client of this provider

When she is here, I can go and get some work in for myself. We are very lucky that the caregiver we have works well with us personally.

December 18, 2021

By Deb H_1

I am a current client of this provider

It's pretty important that he has someone checking in on him once a week, and they do that. When Christina is there taking care of Stanley, she's been great and everything has been wonderful. My only frustration is that they didn't have a replacement when she was sick.

December 02, 2021

By Cheryl D_13

I am a current client of this provider

They are very helpful and great, just not consistent. They need to be more consistent.

November 03, 2021

By Art C_3

I am a current client of this provider

I'm the caregiver for my dad when they're not there so it gives me free time and allows him to stay at the house. I like that they care about their customers.

October 15, 2021

By Dolores B_2

I am a current client of this provider

They do the things around the house that I can't do anymore. They're very ambitious in what they do for me. They're very professional, too.

September 10, 2021

By Barbara J_14

I am a current client of this provider

They were able to give me a break so I can go on vacation. They gave really good care to my mom.

September 07, 2021

By Anonymous_5199

I am a current client of this provider

It takes stress off of everyone in the family knowing that he is good hands. They need to communicate better.

July 27, 2021

By Marie Y_2

I am a current client of this provider

It was great. I was able to go on vacation after 2 years. The client likes the staff. It is nice to be able to talk to the office staff and cater the care for my client.

July 27, 2021

By Randy L_2

I am a current client of this provider

They talk with her, help her stand, and do little things to help. The people have been good to us. We have not had any problems.

June 24, 2021

By Hazel S_4

I am a current client of this provider

They do what I ask them to do. They have good helpers that they send and they are doing a good job.

May 25, 2021

By Betty R_14

I am a current client of this provider

I like that they are a joy to be around. I would tell a friend that they are very dependable.

May 14, 2021

By Mary Jo B

I am a current client of this provider

They really help me with house cleaning. They gave me a wonderful caregiver.

May 14, 2021

By Rudy W

I am a current client of this provider

My mom's life has been completely changed. My mom is able to continue to live. I don't know where we would be without them. They are unbelievable. They take care of every single need that my mom has. I am just so grateful.

March 25, 2021

By Peter S_5

I am a current client of this provider

The do a real nice job and the gentleman they send does a nice job. My dad enjoys them. They answer the questions and are very friendly. They send out qualified staff members to work with the clients.

March 23, 2021

By James D_35

I am a current client of this provider

They have helped us by getting people here when we need them. They are dependable.

February 19, 2021

By Gary G_9

I am a past client of this provider

I think they did the best they could. They allowed Bud to stay in his home, and they gave us a peace of mind knowing someone was there with him. They could provide more staff training for less-experienced caregivers.

February 08, 2021

By Thomas "Tom" B

I am a current client of this provider

I'm disabled and spend most of my time in bed. They get me dressed and so forth. They get me dressed and do what they need to do around here. I would like to see dish washing improved.

February 04, 2021

By Kris D_4

I am a past client of this provider

When we had a question or needed anything they were always available and ready to answer. I like that the caregivers are very caring.

January 19, 2021

By Sydney R

I am a current client of this provider

They have been good with staffing lately. I haven't had to fill in for anyone. They make sure she isn't alone. They have been good recently. I wish they would allow the caregiver to give eye drops or ear drops. Paying a nurse to come out daily gets expensive really fast.

January 06, 2021

By Gail H_5

I am a current client of this provider

They let me go and do other chores. It helps to know he is taken care of. The people that come are very nice, helpful and local.

December 15, 2020

By Jean M_22

I am a past client of this provider

They could be more dependable. There was a couple times wires were crossed. That was a little frustrating. I would recommend them. Communication can be improved.

November 20, 2020

By Barbara W_19

I am a current client of this provider

They help me keep my house clean. I would like to see them communicate better.

November 20, 2020

By Jo T

I am a current client of this provider

The caregivers are doing their best, but he's stubborn. He would like to go for walks, but she would prefer to clean. This agency has been doing a good job with us. They work with us on scheduling.

November 16, 2020

By Kathy B_24

I am a past client of this provider

We just didn't have an opportunity to use the care as much as we needed before my dad passed. I liked the majority of the people that came into the house and the staff was very helpful.

November 09, 2020

By Carolyn K_3

I am a current client of this provider

They give me peace of mind when I have to leave him. When I have called they send someone out to sit with Donald. They have been very good.

October 22, 2020

By Ted M

I am a past client of this provider

They helped me physically and they helped me get my wife to the bathroom and they provided care with cleaning . They were very friendly and very caring and very compassionate.

October 22, 2020

By Melissa _4

I am a current client of this provider

He helps keep him be independent and in his home. A lot of the things they are doing now, were on me but I work full time and have family and my own health issues. They have been very easy to work with for availability and they are reliable.

October 19, 2020

By Marvin B_2

I am a current client of this provider

The company came out right away and got me set up. I have no problems with BrightStar they are excellent.

September 10, 2020

By Howard S_1

I am a current client of this provider

They do what I ask them to do. They grab the mail for me as well. They are always on time, they come when they're supposed to come. They communicate with me.

August 18, 2020

By Janet S_16

I am a past client of this provider

I knew that there was somebody there for me if I needed them. They were friendly, decent women.

August 10, 2020

By Kevin J_3

I am a current client of this provider

They do a great job when they get there to help. They could send the same person all the time because it's hard for the patient.

July 10, 2020

By Renee P_1

I am a current client of this provider

They cook dinner for my loved one, and are here so I can be home doing stuff. They need to have more people available for evening hours. They shouldn't call last minute saying they wont have someone come tonight.

June 17, 2020

By Tricia _1

I am a current client of this provider

They have made my loved one more independent. They could improve with communication regarding schedule changes.

May 14, 2020

By Don _1

I am a current client of this provider

We are happy with them and the most helpful part is just having them here. We put the services on hold because of the virus and now we are back. They are punctual and great.

April 09, 2020

By Renee P_2

I am a current client of this provider

They cook him food and make sure he gets his medicine on time. Sometimes they can encourage him to take a shower. They seem to understand their clients. There have been a few times that they had to call me for something. Otherwise they usually handle anything that comes up. They seem well experienced.

March 12, 2020

By Anonymous_2145

I am a past client of this provider

The most helpful thing was that they gave me flexibility in my life. The office staff and caregivers seemed very nice and kind.

February 12, 2020

By Donavan G

I am a current client of this provider

They have helped him be more comfortable in his own home. They seem to be reliable. The client seems to be comfortable with the caregivers.

January 23, 2020

By Renee R_1

I am a current client of this provider

It was very routine. They didn't do anything over and beyond. They provide replacements and are available to accommodate our needs.

January 15, 2020

By Robert Q

I am a past client of this provider

I am happy with all of them. They have been so helpful with anything we ask. I like that they are very easy to deal with and have good caregivers.

December 11, 2019

By Brenda B_2

I am a current client of this provider

They are there for him while I am gone. They are very helpful, and they communicate well with me and my dad.

November 12, 2019

By Alan S_6

I am a current client of this provider

While I didn't have much work for them, they made me feel useful. I like the caregivers they send out because they are professional. They hire great people.

November 12, 2019

By Gary H_11

I am a current client of this provider

They took care of things so that we didn't have to worry about them. My sister was able to take a break that she very much needed. The lady that we met with, before we arranged for care, was extremely helpful and suggestive as far as what we may need. She was very easy to work with.

November 12, 2019

By Marcia H_5

I am a current client of this provider

It helps. It's the only time I get to go out and go shopping. I take care of him most of the day, and we get along OK. There are a few things I'd like to know and questions I'd like answered.

October 08, 2019

By Jim L_7

I am a current client of this provider

They are available to give her care. They free up time for my loved one to get to town a couple times a week to take care of business and get things done. They are social and attentive. If they have questions, they call their supervisor. The supervisor calls me.

September 04, 2019

By Lois "Monica" A

I am a current client of this provider

My life is much, much better. They help me because my health problems have worn me out. The girls are like angels in my pockets. It's a joy to have them in my life. They could find more women that can clean properly.

September 04, 2019

By Colleen R

I am a past client of this provider

They helped us keep going. They help with cleaning up and household chores. It helped my mom take her mind off of it. We had some very caring caregivers. They let us know when we were short handed.

September 04, 2019

By Barb S_8

I am a past client of this provider

They helped the most by giving her a bath and washing her hair. I like the compassion they have for the people and that they are helpful and friendly.

August 19, 2019

By Robert B_19

I am a current client of this provider

They help her get out of the house. She has someone to share her stories with. There isn't much they can do about her condition. I am confident with the care that has been given. It has been helpful. They are that extra recourse. They provide companionship.

August 02, 2019

By Mary J_4

I am a current client of this provider

I have them here every two weeks. The days that they are here, he is happy with them. They are here to make sure he is safe while I am gone. I think they are very efficient. The ladies that come to the house are good, friendly, and accommodating.

July 19, 2019

By Allegra Z

I am a current client of this provider

I can take care of myself and go to the doctor or get my hair done. That makes my life easier. They are very predictable. When I ask for something, it always comes through. They are very dependable.

July 02, 2019

By John S

I am a current client of this provider

They take care of my father's personal needs, and my mother, nor I, have to do that. The people are courteous and nice, They get the job done.

July 02, 2019

By Louise "Lou" R

I am a current client of this provider

They go shopping for my groceries. I like that they do the shopping for me, since I cannot get out and do it.

June 17, 2019

By Sheila M_2

I am a current client of this provider

They took a huge load off my shoulders. They give him showers, cook his meals, and clean. I don't have to do that anymore. They seem to be prompt and on time. My concerns with my loved one are addressed in a timely manner when I call in. The staff is personable when they come in.

June 06, 2019

By Anonymous

I am a current client of this provider

They do everything very well. They are very efficient. When I call, they set up the date. They come and have the time set, so I am here. Whatever I ask, they do.

May 02, 2019

By Leslie S_4

I am a past client of this provider

It was nice to have someone come in. I knew that someone was there to spend some time with my mom and get a few things done. I liked that they were responsive with communications and the needs and wants.

May 02, 2019

By Margo R

I am a current client of this provider

They take care of her and I don't have to worry about her when I am at work. They take good care of my mom. She always seems to be happy and healthy when they leave.

May 02, 2019

By Art C_2

I am a past client of this provider

They engage with her and help her do exercises. They help her stay clean and they are just great! We have had a few caregivers, and the last few have just been phenomenal.

May 02, 2019

By Louise S_5

I am a current client of this provider

The company needs to start sending the same person over and over. I'm tired of telling each caregiver how to do something. The company needs to lower the cost.

May 02, 2019

By Sharon S_10

I am a current client of this provider

I have used them for a while, and we have had the same caretaker. It is just the best every time. I have had a phenomenal experience with them.

April 01, 2019

By Jim D

I am a current client of this provider

They relieve a lot of stress. I like that they are helpful, show up on time, and assist in the care as well as chores around the house.

March 22, 2019

By Lynda B_1

I am a current client of this provider

They're a big help for me and my loved one. Having a different person all the time kind of bothers me, though. If I do have a problem, I'm able to call them. I can't complain.

March 18, 2019

By Dennis B_1

I am a current client of this provider

They help me get up and down out of the tub. They are doing a fine job and nice work.

March 01, 2019

By Angela S_2

I am a current client of this provider

They help me by ensuring that our daughter has after-school care as well. I like how they have variability in the scheduling, and they can meet my needs in the scheduling.

February 19, 2019

By Patricia B

I am a current client of this provider

They help me with the tasks that I can no longer do for myself. I have one girl that comes and she knows the routine, so I don't have to constantly remind and tell her what to do.

February 08, 2019

By Kristi K

I am a past client of this provider

They were there for the personal hygiene since my mother and I couldn't do it. They were very flexible with our schedule and very accommodating.

January 14, 2019

By Phil H_2

I am a current client of this provider

The providers have helped me the most by bringing me to places that I need to work out. And the caregiver brings me to the store. They are very easy to deal with.

January 04, 2019

By Marv W_2

I am a current client of this provider

They help with whatever is necessary. We really like our caregivers!

December 17, 2018

By Elaine W_1

I am a current client of this provider

They help me with showering and putting on lotion. They also scrub my feet, put apparatus in my toe, and help me with my socks. They need to have a regular schedule. I've been with them for months and I still don't have a regular schedule.

December 13, 2018

By Craig H_4

I am a past client of this provider

They acknowledged that someone needed to be there. More than anything, the scheduling feedback was a little lax.

December 13, 2018

By Anonymous

I am a current client of this provider

They have helped by doing everything that she does for me. They are nice people and they cook and we get along.

November 01, 2018

By Amy M_2

I am a current client of this provider

They give me the assurance that they are checking in on my brother. They are adaptable to what you ask them to do.

October 30, 2018

By Kathy F

I am a current client of this provider

I like knowing that I have that free time as often as I need it. They were always prompt in arriving, and if I need extra time it is not a problem.

October 24, 2018

By George R_3

I am a current client of this provider

They help me with my personal needs and daily chores. I like them because they provide very good care.

October 19, 2018

By Richard &

I am a past client of this provider

My dad appreciated it. They made sure he got his meals. They just took care of him.

September 14, 2018

By Beverly "Bev" H

I am a current client of this provider

I don't know what they could do to improve. They've been very helpful. It's nice to know I'm not living completely alone because I have someone coming in through the door. It's refreshing to see a new face. Some of them have been really good, and some of them are okay. None of them were really bad.

September 04, 2018

By Robert B_1

I am a current client of this provider

Just being here, helping around the house, dressing my loved one, and shopping makes things easier for us. We are pleased with the people that have come from BrightStar Care and like them.

August 15, 2018

By Anonymous

I am a past client of this provider

I wasn't here while they were here. My loved one said they would just sit and talk together. My loved one felt uncomfortable with strangers in the house.

August 02, 2018

By Carolyn L

I am a past client of this provider

They were there to help me when I needed it the most. They went out of their way to make sure I had good care. They were excellent and had wonderful care.

July 12, 2018

By Phyllis M

I am a current client of this provider

They have always helped. The person that comes for my personal care is dedicated and good natured. She makes me relaxed. They are doing fine. It's just that they are expensive.

June 21, 2018

By Delmar "Del" K

I am a past client of this provider

My wife could get out and do errands when they came, but she couldn't find things to do for 6 hours. The people that came were very nice and I didn't have any problems with them.

June 20, 2018

By Kathryn A

I am a current client of this provider

It has been very helpful for me all the way around. It has been a relief, really. Their level of care is good because the employees know what they are doing. They follow instructions well and they are time.

June 14, 2018

By Dianne M_1

I am a current client of this provider

The caregiver helps my mother-in-law out by giving her a shower, feeding her, and taking her to the hair dresser. The caregiver does a nice job with my mother-in-law.

May 15, 2018

By Michelle C_1

I am a past client of this provider

The caregivers would help clean the house, cook meals, and keep my mom organized. They are personable and willing to help. They are also willing to hold themselves accountable.

May 14, 2018

By Donald "Don" S

I am a current client of this provider

One of the major things they help me with is helping me to put on my socks. They are a special kind of sock that I can't put on myself. They are very friendly and they do their job well.

May 14, 2018

By Sue H_1

I am a current client of this provider

Having time for me is the most helpful. There's lots to do, and they relieve lots of time. The worker is good. They're reliable, and they always come on time. If they can't come, they'll let me know. They treat my loved one well, and that's most important.

May 14, 2018

By Jordan M

I am a past client of this provider

They were able to relieve a lot of stress from me. My father's caregiver was a very nice woman.

May 10, 2018

By Lynn

I am a friend or relative of a current/past resident

We've been using the services from BrightStar Care Baraboo. They were able to get us somebody right away after we contacted them. We don't get the same caregiver every time, but they all seem really good, and we're happy.

April 24, 2018

By Beth C_2

I am a past client of this provider

I have already recommended it because I thought the care was wonderful. They were there to answer medical questions about my incisions.

April 16, 2018

By Pauline M

I am a current client of this provider

BrightStar Care has treated me very well and decent and they're very compassionate. BrightStar Care is very compassionate and very helpful I couldn't have asked for better people.

April 02, 2018

By Leo A

I am a current client of this provider

I like that they are always on time, and my wife likes the care that they provide for her. They are able to let me know when the caregivers are able to come so I can plan ahead what my wife and I can do.

April 02, 2018

By Duaine Y

I am a current client of this provider

They help me with a lot. They help me out of bed and they help dress me. They help get things that I need done.

March 21, 2018

By Julia E

I am a current client of this provider

They do a good job, keep my wife happy, and take good care of her. I can go and do things while my wife is in good hands. I get to leave the house once they arrive.

March 20, 2018

By Pauline B

I am a current client of this provider

I not only have BrightStar Care right now in my loved one's memory care facility, but I also have them for home care. I am always happy with them. They try to keep my loved one happy and doing something.

January 05, 2018

By _10

I am a current client of this provider

It's fast and quick and I don't need to wait around. They are willing to talk to you about the services. Without it I would been crippled. The services are remarkable.

December 02, 2017

By Michelle

I am a past client of this provider

I was impressed with BrightStar Care. Their staff was very professional. BrightStar Care provided meals for my father, which was a huge relief. They kept the house clean, which provided less stress on the family.

December 01, 2017

By Bob S_13

I am a current client of this provider

BrightStar Care provides good services, and the caregivers we have had have been great as well. BrightStar Care gives me the sense that someone is looking after my father, which improves my life.

November 17, 2017

By Emma W

I am a past client of this provider

BrightStar Care was very conscientious. They seemed too conscientious. They were too professional and too careful. It would be preferred if they backed off a little bit.

November 13, 2017

By Orphy F

I am a current client of this provider

BrightStar Care takes good care of people. BrightStar Care helps me out a lot because someone helps my mom when I can't be there.

October 03, 2017

By Faith S

I am a current client of this provider

I would tell my friends that BrightStar Care has been generally very good. The only challenging thing is when the new caregivers come to the house. The service provides me with not having to worry about my mother all the time.

October 03, 2017

By Ron S_2

I am a current client of this provider

I would recommend BrightStar Care because the only thing that I've ever felt bad about was that one time I had so many girls that I couldn't get them broken in. The service from BrightStar Care has helped me a lot. The caregivers keep the house quite clean and nice. Yesterday, the caregiver made me some soup, she folded the laundry, and washed a big picture-window that needed it. She does whatever I ask. She's very good.

September 22, 2017

By Mike N_1

I am a past client of this provider

The first caregiver that BrightStar Care provided for us came in a car that smelled like cigarettes. She also brought her kids with her. I filed a complaint and BrightStar Care was able to fix the problem. It was nice and pleasant to have caregivers come in. It gave me a break in the house.

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About BrightStar Care Baraboo

Quality matters, regardless of the level of care you or a loved one may need. Whether it's transportation services, respite or personal care, your family deserves the best. At BrightStar, we believe when it comes to your health and wellbeing, there should be no compromises made. That's why we are dedicated to doing whatever it takes to bring more "“ more dependability, more security, more peace of mind "“ to the lives of the families and organizations we serve each and every day.

From childcare to elder care, the BrightStar team is available to you 24 hours a day, 7 days a week. Our RN and Social Worker Case Managers will ensure that each client and family receives the highest level of care and service.